Hotel Esencia is perfectly located between Tulum and Playa del Carmen, Mexico, and was initially constructed as the private residence of an Italian Duchess, due to its location on one of the most beautiful beaches of the Mayan Riviera. Today, having been turned into a charming 5-star hotel, it offers elegant and absolutely relaxing accommodation to all its guests. A favourite destination among honeymooners, this stunning beachfront hotel is bound to make every guest's stay as memorable and comfortable as possible.
Maroma, A Belmond Hotel is a tropical fairytale destination featuring a white sandy beach, an award-winning spa, and an observation tower with sweeping views of the Riviera Maya.
Villas Geminis Boutique Condohotel is a highly recommended hotel located in the heart of Tulum. The hotel's location is perfect for exploring the town center, restaurants and bars while still maintaining a peaceful and quiet atmosphere. The hotel offers a lovely pool area and bikes for guests to get to the beach. The rooms are spacious, clean and comfortable with well-equipped amenities. The staff is friendly, helpful and observant, ensuring that guests have an enjoyable stay. The hotel's breakfast is freshly made and cooked to order and the outdoor pool is a standout feature that guests rave about. The hotel has a boutique feel with a warm and welcoming atmosphere, making it a perfect vacation getaway.
Located on the Riviera Maya close to Playa Del Carmen, Viceroy resort is a luxurious Mexican getaway with a full service spa and an award winning restaurant. Guests can relax on the white sand beachfront and indulge in one of the many services this hotel has to offer.
Summary of reviews
The Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only is a hidden gem located right on the beach surrounded by beautifully manicured gardens. Guests rave about the spacious and well-appointed villas, some with their own pool and outdoor shower, that are cleaned twice a day. The resort's top-notch location may be a little tricky to find, but the fact that it is a smaller property adds to its charm. The exceptional customer service provided by the world-class staff, including Pepe the waiter, sets new standards for service. The beautiful pool is perfect for relaxing and enjoying the warm weather and the private pool is an excellent option for a more secluded experience. The hotel offers an outstanding range of amenities, including excellent food, varieties of cocktails and top-class drinks, making it a unique place to disconnect and enjoy complete privacy. While the beach has its mixed reviews, the Viceroy Riviera Maya Luxury Resort is an excellent hotel with an exceptional level of service, truly the definition of luxury.
Apart Hotel Casaejido is lauded for its serene and secure location, nestled in a tranquil neighborhood away from the bustling areas of Playa del Carmen. Surrounded by palm trees and a nearby park, it offers a restful escape while still being conveniently close to supermarkets like Chedraui and public transportation. Though not immediately adjacent to 5th Avenue or the beach, these key attractions are within a 20-30 minute walk. Guests appreciate the balance between peacefulness and accessibility.
The hotel’s breakfast experience leaves a lasting impression, frequently described as fresh, delicious and amazing. The option of having a breakfast basket delivered to the doorstep adds a touch of convenience and freshness. Guests enjoy meals by the pool, enhancing their dining experience.
The rooms receive high marks for their spaciousness, cleanliness and charming, rustic décor. Equipped with modern amenities such as well-equipped kitchens, large beds and good showers, the rooms cater well to comfort and relaxation. Daily cleaning ensures a tidy and inviting environment with the beautifully landscaped courtyard and amenities like the pool, outdoor tables and hammocks adding to the relaxing atmosphere.
Cleanliness is one of the hotel’s standout features with both apartments and common areas meticulously maintained. The daily cleaning service keeps towels, bedding and overall spaces fresh. The pool area is particularly noted for its cleanliness and refreshing ambiance, making it a pleasant spot to unwind.
The exceptional service provided by the staff is frequently highlighted. The team is described as friendly, helpful and attentive with special mentions for the reception staff and the manager. Efficient communication, particularly via WhatsApp, adds to the guest experience. The staff’s dedication to creating a pleasant environment makes it a highly recommended destination for travelers seeking outstanding hospitality.
Though WiFi connectivity varies with some guests encountering issues in specific rooms, the overall feedback for internet access is positive, especially in communal areas.
The pool is praised for its cleanliness and maintenance, offering a relaxing atmosphere with sun loungers and hammocks. Although some guests note the pool's size and temperature, it remains a popular spot for relaxation.
Apart Hotel Casaejido is particularly family-friendly, providing cozy accommodations with multiple beds and a range of amenities that cater to families. The welcoming atmosphere and proximity to conveniences like supermarkets and cafés add to its appeal for family vacations.
The beds are frequently praised for their comfort and size, contributing to a restful stay with guests often highlighting the quality of the bedding and mattresses.
The outdoor pool and hotel grounds are consistently described as clean and refreshing, contributing to a relaxing guest experience. The pool area, although only open until 6 PM, remains a popular feature.
The hotel’s charm extends to its boutique feel with a warm ambiance and beautifully designed facilities. The cozy atmosphere makes it an excellent choice for a romantic getaway with its clean, homely setting enhancing the intimate experience.
Apart Hotel Casaejido also welcomes pets, offering pet-friendly accommodations without additional charges, making it a hospitable option for travelers with furry companions.
In summary, Apart Hotel Casaejido stands out for its tranquil location, excellent breakfast, spacious and clean rooms, exceptional staff service and overall value for money, making it a highly recommended choice for a comfortable, family-friendly and enjoyable stay in Playa del Carmen.
Playa Azul Cozumel is highly regarded for its tranquil beachfront setting on the serene north end of the island, providing guests with a peaceful escape yet convenient access to downtown Cozumel and the airport. The idyllic location offers direct access to a swimmable beach with crystal-clear waters perfect for snorkeling, making it a popular choice for water sports enthusiasts and those seeking relaxation amidst stunning ocean views and breathtaking sunsets.
Guests consistently praise the satisfying breakfast experience, highlighting the diverse and freshly prepared buffet options that cater to various tastes. The delightful dining options extend to dinner, with quality seafood and diverse menu selections available, both at the hotel restaurant and at nearby eateries, ensuring guests leave satisfied regardless of their dining choice.
The spacious and clean rooms are consistently noted for their comfort, with stunning ocean views enhancing the guest experience. While some find the decor quaintly colonial and slightly outdated, the overall charm of the hotel remains intact, thanks to its immaculate maintenance and efficient air conditioning.
The hotel's commitment to cleanliness is a defining feature, with guests frequently commending the spotless accommodations and the diligent cleaning staff. Complimentary WiFi has recently improved, offering generally reliable connectivity, complementing the serene environment of the property.
The exceptional staff is continuously praised for their friendliness and professionalism, creating a warm, welcoming atmosphere and making guests feel part of the Playa Azul family through personalized service and attentive care. A standout feature, the on-site spa offers reasonably priced and highly recommended treatments, adding to the hotel's relaxing appeal.
The pool area is appreciated for its warm water and cleanliness, providing a perfect backdrop for a laid-back vacation with ample lounge chairs available. Meanwhile, the beach is celebrated both for its beauty and excellent snorkeling opportunities, complete with comfortable loungers and efficient service, including delicious options at the beachside restaurant.
Playa Azul Cozumel is especially attractive for families, offering a charming, family-friendly atmosphere where children under 12 stay free. The relaxed vibe and welcoming staff make it an ideal setting for creating lasting family memories in a supportive environment.
Overall, Playa Azul Cozumel stands as an excellent choice for travelers seeking a picturesque and peaceful getaway, fulfilling expectations for relaxation, comfort, and leisure in a beautiful beachfront setting.
Hotel B Cozumel is highly praised for its exceptional seaside location, providing guests with breathtaking ocean views and an idyllic setting for a tranquil retreat. Nestled on the northern part of Cozumel, it offers both serenity and accessibility, making it a perfect spot for couples seeking romance and families desiring an intimate holiday experience. The hotel's design includes beautiful infinity pools that overlook the ocean, and its direct sea access offers fantastic snorkeling and diving opportunities.
The breakfast experience at the hotel receives mixed reviews, though generally positive. Guests enjoy the taste and quality of the complimentary breakfast, highlighting the fresh fruit and delicious coffee, alongside the attentive service from the staff. However, some suggest that a bit more variety and speed could enhance the breakfast offering to match the hotel's vibrant atmosphere. The restaurant dining experience is well-received, with guests appreciating the delicious and diverse menu, the scenic setting, and the reasonable pricing for the quality offered.
Accommodations at Hotel B Cozumel offer stunning Caribbean Sea views, with many rooms praised for their spaciousness, comfort, and modern design. The hotel maintains high cleanliness standards, with well-maintained grounds and facilities, although some older sections might benefit from updates. Guests appreciate the friendly and attentive staff throughout the hotel, enhancing the overall experience with their exceptional service.
The hotel's Wi-Fi service is reliable in common areas but may be spotty in individual rooms, with options available for stronger connectivity. The spa is a notable highlight, offering professional services and a peaceful atmosphere, along with yoga classes every morning. The pool area stands out as a signature feature, with meticulously maintained infinity pools that blend seamlessly with the ocean, providing a relaxed and stunning environment for leisure and adventure.
Overall, Hotel B Cozumel is recommended for its beautiful location, excellent service, and inviting amenities, making it an ideal destination for those seeking a relaxing and picturesque stay in Cozumel. The combination of serene settings, engaging activities, and warm hospitality makes it a standout choice for travelers.