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Dog Friendly Hotels with Indoor Pool in Quintana Roo
164 HOTELS IN QUINTANA ROOMost popular user searches in Quintana Roo: hotels with pool water slide.
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From $550
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Summary of reviews
Hotel Xcaret Mexico All Parks All Fun Inclusive is a luxurious 5-star resort that offers exceptional facilities and services. The location is perfect, surrounded by nature and with easy access to the parks. The breakfast experience is exceptional with fresh and delicious food from all of the hotel's restaurants. The dinner experience received mixed reviews, but the diverse food options available at all the restaurants were praised. The rooms received mixed reviews with some finding them stunning and well-equipped, while others experienced issues with cleanliness or noise. However, the hotel staff were described as helpful and responsive. The pool area is a definite highlight of the resort with many pools and beautiful natural touches. The hotel is family-friendly with plenty of activities for families with young children. Despite the lack of an ocean beach suitable for swimming, the stunning views and access to several artificial beaches make up for it. Overall, Hotel Xcaret Mexico All Parks All Fun Inclusive is a superb, exceptional and perfect place to vacation with guests describing it as the best hotel they've ever stayed at.
Categories
Dog Friendly
Pool
Indoor Pool
Outdoor Pool
Luxury
$
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Summary of reviews
'Maya Tulum By G Hotels' garners positive reviews, especially for its prime beachfront location and tranquil ambiance. The hotel, situated on a pristine stretch of Tulum Beach, offers direct access to the sand from guest rooms, creating an idyllic setting for those seeking a relaxing getaway close to nature. The beautiful, well-maintained grounds and tasteful architecture enhance its charm. The location not only provides serenity but also convenient access to nearby restaurants and beach clubs.
Although breakfast at the hotel receives mixed feedback—praised for quality but criticized for lack of variety and high prices—the dinner experience is noted for exceptional food despite limited menu options, high costs and early restaurant closures. This necessitates off-site dining for those arriving late or seeking evening meals.
Room accommodations are noted for their spaciousness, comfort and beautiful ocean views. Guests appreciate features like comfortable beds, Nespresso machines and private amenities such as hammocks and plunge pools. However, issues such as occasional cleanliness lapses and limited air conditioning are mentioned as drawbacks.
Cleanliness reviews are generally favorable with many guests highlighting the spotless rooms and well-kept beach area. Staff are frequently commended for their friendliness and helpfulness, contributing significantly to the overall positive guest experience. Noteworthy staff members like Fernando and Juan are often mentioned for their exceptional service.
The hotel offers a beautiful pool area with both main and infinity pools, well-integrated into the serene beachfront setting. Despite some remarks about insufficient lighting at night, the pool area remains a highlight for its well-maintained and picturesque environment.
The beachfront itself is celebrated for its scenic beauty, comfortable amenities and tranquility, though challenges such as seaweed accumulation and occasional noise from a neighboring beach club are noted. The hotel's efforts to clear the seaweed are appreciated, although the issue sometimes affects beach enjoyment.
For families, Maya Tulum By G Hotels provides a warm and welcoming atmosphere with ample open spaces and family-friendly amenities, making it an excellent choice for travelers with children.
Overall, Maya Tulum By G Hotels offers a luxurious and tranquil beach vacation experience, accentuated by its stunning location, comfortable accommodations and exceptional staff service.
Although breakfast at the hotel receives mixed feedback—praised for quality but criticized for lack of variety and high prices—the dinner experience is noted for exceptional food despite limited menu options, high costs and early restaurant closures. This necessitates off-site dining for those arriving late or seeking evening meals.
Room accommodations are noted for their spaciousness, comfort and beautiful ocean views. Guests appreciate features like comfortable beds, Nespresso machines and private amenities such as hammocks and plunge pools. However, issues such as occasional cleanliness lapses and limited air conditioning are mentioned as drawbacks.
Cleanliness reviews are generally favorable with many guests highlighting the spotless rooms and well-kept beach area. Staff are frequently commended for their friendliness and helpfulness, contributing significantly to the overall positive guest experience. Noteworthy staff members like Fernando and Juan are often mentioned for their exceptional service.
The hotel offers a beautiful pool area with both main and infinity pools, well-integrated into the serene beachfront setting. Despite some remarks about insufficient lighting at night, the pool area remains a highlight for its well-maintained and picturesque environment.
The beachfront itself is celebrated for its scenic beauty, comfortable amenities and tranquility, though challenges such as seaweed accumulation and occasional noise from a neighboring beach club are noted. The hotel's efforts to clear the seaweed are appreciated, although the issue sometimes affects beach enjoyment.
For families, Maya Tulum By G Hotels provides a warm and welcoming atmosphere with ample open spaces and family-friendly amenities, making it an excellent choice for travelers with children.
Overall, Maya Tulum By G Hotels offers a luxurious and tranquil beach vacation experience, accentuated by its stunning location, comfortable accommodations and exceptional staff service.
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Dog Friendly
Pool
Indoor Pool
Beachfront
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Summary of reviews
The Hilton Cancun Mar Caribe All-Inclusive Resort is highly celebrated for its exceptional location along Cancun's beautiful shores. The resort provides convenient access to the airport and local exploration opportunities, featuring a stunning beachfront setting with expansive views of the Caribbean Sea. Visitors particularly enjoy the clean, inviting beach and ample loungers, along with the attentive service that enhances the seaside relaxation experience.
Dining is a notable highlight, with a wide array of restaurants offering delectable cuisine. Guests appreciate the variety of à la carte dining options, particularly the acclaimed Asian and Italian restaurants, as well as the flavorful offerings at the steakhouse and Vela restaurant. Despite some challenges with reservations and occasional service delays, the high quality of food and friendly staff contribute significantly to a delightful dining experience.
The resort's rooms are highly praised for their size, comfort, and cleanliness. Spacious and beautifully decorated, the accommodations offer modern amenities and breathtaking ocean views, which are often enjoyed from private balconies. Impeccably maintained by daily housekeeping, the rooms significantly enhance the overall guest experience, contributing to the luxurious feel of the stay.
Cleanliness across the resort is well-appreciated, with immaculate rooms and pristine facilities. The beach and pool areas, in particular, are noted for their cleanliness, providing pleasant and relaxing environments. The diligent effort by the friendly staff ensures a tidy and welcoming atmosphere throughout the property, adding to the allure of the resort.
The resort's staff, renowned for their exceptional service, play a crucial role in delivering a memorable vacation experience. The team's attentiveness and friendliness, demonstrated by specific individuals across various departments, enhance guests' stays with courteous and accommodating service.
The pool facilities at the resort are extensive and well-designed, featuring multiple pools that cater to both families and those seeking tranquility. A dedicated children's pool area with entertaining features, such as a water park, is a top attraction for families. The pool area's cleanliness, coupled with attentive service from poolside staff, contributes positively to guests' leisure time.
The beachfront location is a cornerstone of the resort's appeal, providing stunning ocean views and a tranquil environment despite some rough waters. The beach is well-maintained, with excellent service available, although challenges like restricted access at times are mentioned. Nevertheless, the inviting beach complements the resort's appealing amenities, making it an ideal escape.
Families find the resort an excellent choice, thanks to its family-friendly atmosphere and amenities that cater to both children and adults. The kids' club, entertaining activities, spacious rooms, and a range of dining options ensure that everyone has an enjoyable experience. The resort's diverse activities and convenient access to the beach further enhance its reputation as a top destination for family vacations.
The comfortable beds at the resort, often highlighted as one of the most enjoyable features, complete the restful experience. The all-inclusive package is praised for its diverse dining options and overall value, although some guests noted potential for improvement given the cost. Overall, Hilton Cancun Mar Caribe All-Inclusive Resort provides a comprehensive and fulfilling vacation experience with its impressive amenities, attentive service, and beautiful setting.
Dining is a notable highlight, with a wide array of restaurants offering delectable cuisine. Guests appreciate the variety of à la carte dining options, particularly the acclaimed Asian and Italian restaurants, as well as the flavorful offerings at the steakhouse and Vela restaurant. Despite some challenges with reservations and occasional service delays, the high quality of food and friendly staff contribute significantly to a delightful dining experience.
The resort's rooms are highly praised for their size, comfort, and cleanliness. Spacious and beautifully decorated, the accommodations offer modern amenities and breathtaking ocean views, which are often enjoyed from private balconies. Impeccably maintained by daily housekeeping, the rooms significantly enhance the overall guest experience, contributing to the luxurious feel of the stay.
Cleanliness across the resort is well-appreciated, with immaculate rooms and pristine facilities. The beach and pool areas, in particular, are noted for their cleanliness, providing pleasant and relaxing environments. The diligent effort by the friendly staff ensures a tidy and welcoming atmosphere throughout the property, adding to the allure of the resort.
The resort's staff, renowned for their exceptional service, play a crucial role in delivering a memorable vacation experience. The team's attentiveness and friendliness, demonstrated by specific individuals across various departments, enhance guests' stays with courteous and accommodating service.
The pool facilities at the resort are extensive and well-designed, featuring multiple pools that cater to both families and those seeking tranquility. A dedicated children's pool area with entertaining features, such as a water park, is a top attraction for families. The pool area's cleanliness, coupled with attentive service from poolside staff, contributes positively to guests' leisure time.
The beachfront location is a cornerstone of the resort's appeal, providing stunning ocean views and a tranquil environment despite some rough waters. The beach is well-maintained, with excellent service available, although challenges like restricted access at times are mentioned. Nevertheless, the inviting beach complements the resort's appealing amenities, making it an ideal escape.
Families find the resort an excellent choice, thanks to its family-friendly atmosphere and amenities that cater to both children and adults. The kids' club, entertaining activities, spacious rooms, and a range of dining options ensure that everyone has an enjoyable experience. The resort's diverse activities and convenient access to the beach further enhance its reputation as a top destination for family vacations.
The comfortable beds at the resort, often highlighted as one of the most enjoyable features, complete the restful experience. The all-inclusive package is praised for its diverse dining options and overall value, although some guests noted potential for improvement given the cost. Overall, Hilton Cancun Mar Caribe All-Inclusive Resort provides a comprehensive and fulfilling vacation experience with its impressive amenities, attentive service, and beautiful setting.
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Dog Friendly
Pool
Indoor Pool
Children's Pool
Pool Swim Up Bar
Pool Lap Lanes
Lazy River
Outdoor Pool
Beach
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Summary of reviews
Casa Malca is a luxurious and stylish boutique hotel located on Tulum Beach, offering stunning beachfront views and top-notch facilities. Guests praise the hotel's exceptional cleanliness, friendly and helpful staff and delicious breakfast and dinner offerings. The rooms are described as massive, comfortable and well-decorated with high-quality bedding and contemporary art. The hotel's beach is hailed as the cleanest on the strip and the pool and multiple restaurants are well-maintained and beautiful. Despite occasional maintenance issues, guests appreciate the effort put into keeping the place clean and orderly. Overall, Casa Malca offers an exceptional quality of accommodation perfect for those seeking an artful and impressive stay. The hotel is considered a must-visit for those looking for a luxurious and stylish hotel experience with many guests claiming they would return multiple times without hesitation.
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Dog Friendly
Pool
Indoor Pool
Outdoor Pool
Yoga
$
Info
Summary of reviews
TRYP by Wyndham Chetumal is centrally located, making it an ideal spot for travelers wanting close proximity to the boardwalk, ferry terminal for Belize, Malecón, downtown area and various businesses. Guests particularly appreciate the convenience and accessibility of nearby attractions, shopping, dining and secure parking options.
When it comes to breakfast, the variety, freshness and quality receive high marks from many guests, who find the meal to be a pleasant start to the day. Despite some critiques regarding limited options and basic fare, the inclusion of breakfast in the room rate is noted for added value.
Dinner, however, receives mixed feedback. While some diners praise the food, others point out limited menu choices and long wait times. Issues with food quality and service efficiency suggest room for improvement in the dining experience.
The hotel rooms are generally praised for their cleanliness and comfort. Guests appreciate the spaciousness and tidiness, but some rooms lack natural light, ventilation and suffer from inconsistent maintenance. Reviews highlight the importance of selecting the right room to enhance the stay experience.
Cleanliness across the hotel is mostly well-regarded with many commending the upkeep of both rooms and common areas. However, isolated incidents of subpar cleaning and maintenance were mentioned.
The staff at TRYP by Wyndham Chetumal receive notable praise for their friendliness, attentiveness and professional hospitality, greatly contributing to positive guest experiences. There are occasional comments on inadequate service, but the overall sentiment remains favorable.
WiFi connectivity at the hotel is inconsistent. While some guests report satisfactory service, others face issues with weak signals and intermittent connection, particularly on certain floors and in specific areas.
Feedback on the hotel pool is varied. Its clean and attractive indoor setting is appreciated, yet the cold water and high humidity detract from the overall enjoyment. Maintenance issues have also been reported by some guests.
Parking facilities are a strong point with ample, secure and well-placed parking that's described as practical and free, adding value to the stay experience.
For families, the hotel offers a convenient and comfortable environment, well-suited for those wanting to explore nearby family activities. While mixed feedback exists regarding children’s breakfast options and the hotel’s enclosed nature, it is generally seen as family-friendly with supportive staff and a desirable location.
Opinions on the beds are mixed. While some guests find them comfortable and roomy, others criticize the mattresses and pillows for being worn out, stiff and noisy, indicating room for improvement.
Although the hotel’s four-star rating is questioned by some guests, especially due to the absence of an elevator, its central location remains a significant plus. Varied opinions suggest that while the hotel needs some enhancement to meet four-star expectations, its prime location and positive staff interactions make it a notable option for travelers visiting Chetumal.
When it comes to breakfast, the variety, freshness and quality receive high marks from many guests, who find the meal to be a pleasant start to the day. Despite some critiques regarding limited options and basic fare, the inclusion of breakfast in the room rate is noted for added value.
Dinner, however, receives mixed feedback. While some diners praise the food, others point out limited menu choices and long wait times. Issues with food quality and service efficiency suggest room for improvement in the dining experience.
The hotel rooms are generally praised for their cleanliness and comfort. Guests appreciate the spaciousness and tidiness, but some rooms lack natural light, ventilation and suffer from inconsistent maintenance. Reviews highlight the importance of selecting the right room to enhance the stay experience.
Cleanliness across the hotel is mostly well-regarded with many commending the upkeep of both rooms and common areas. However, isolated incidents of subpar cleaning and maintenance were mentioned.
The staff at TRYP by Wyndham Chetumal receive notable praise for their friendliness, attentiveness and professional hospitality, greatly contributing to positive guest experiences. There are occasional comments on inadequate service, but the overall sentiment remains favorable.
WiFi connectivity at the hotel is inconsistent. While some guests report satisfactory service, others face issues with weak signals and intermittent connection, particularly on certain floors and in specific areas.
Feedback on the hotel pool is varied. Its clean and attractive indoor setting is appreciated, yet the cold water and high humidity detract from the overall enjoyment. Maintenance issues have also been reported by some guests.
Parking facilities are a strong point with ample, secure and well-placed parking that's described as practical and free, adding value to the stay experience.
For families, the hotel offers a convenient and comfortable environment, well-suited for those wanting to explore nearby family activities. While mixed feedback exists regarding children’s breakfast options and the hotel’s enclosed nature, it is generally seen as family-friendly with supportive staff and a desirable location.
Opinions on the beds are mixed. While some guests find them comfortable and roomy, others criticize the mattresses and pillows for being worn out, stiff and noisy, indicating room for improvement.
Although the hotel’s four-star rating is questioned by some guests, especially due to the absence of an elevator, its central location remains a significant plus. Varied opinions suggest that while the hotel needs some enhancement to meet four-star expectations, its prime location and positive staff interactions make it a notable option for travelers visiting Chetumal.
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Dog Friendly
Dogs Stay Free
Pool
Indoor Pool
Family
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Summary of reviews
Niik Tulum receives predominantly positive reviews across several categories, making it a favored accommodation for visitors exploring Tulum. The hotel is praised for its serene and peaceful location in a quiet residential area, conveniently nestled between the town and the beach. Guests appreciate the easy access to dining options and amenities, which enhances their overall experience.
Breakfast at Niik Tulum is generally described as delightful, offering abundant and satisfying meals with a variety of options such as scrambled eggs, waffles, and omelets. While some guests noted a limited selection and service inconsistencies, the friendly staff and enjoyable setting contribute positively to the dining experience.
Dinner receives consistent commendations, with guests enjoying the diverse menu featuring dishes like pizza and pasta. Despite some noting that meals can be pricey, the quality of food and the pleasant ambiance, aided by friendly staff, make dining at the hotel a favorable choice.
Rooms are frequently highlighted for their spaciousness and cleanliness, creating a cozy environment. Equipped with essential amenities, guests find the large beds and soundproofing conducive to a comfortable and peaceful stay. While minor issues such as low water pressure in bathrooms occasionally arise, the overall accommodation quality is well-received.
Cleanliness is a standout feature, with guests lauding the immaculate condition of both private and communal areas. The hotel's environmentally conscious practices enhance guests' perceptions of meticulous attention to detail, contributing to what some describe as the best hotel experience during their Mexico visit.
Staff at Niik Tulum are commended for their exceptional hospitality and friendliness. The attentive and helpful nature of the team, including the owner and manager, enhances guest experiences across various areas of the hotel, ensuring a warm and welcoming atmosphere.
The pool adds to the appeal of Niik Tulum, characterized by its pleasant atmosphere and overall excellent condition. Although it occasionally requires maintenance, guests enjoy the pool's charm and connectivity to the on-site restaurant, enriching their stay.
Beds receive mixed feedback, as good quality bedding and cleanliness are appreciated, but some guests find the mattresses too hard or the beds smaller than expected. Despite this, many still experience a comfortable sleep.
Overall, Niik Tulum offers a tranquil, clean, and welcoming environment with commendable features that attract those seeking a memorable Tulum getaway.
Breakfast at Niik Tulum is generally described as delightful, offering abundant and satisfying meals with a variety of options such as scrambled eggs, waffles, and omelets. While some guests noted a limited selection and service inconsistencies, the friendly staff and enjoyable setting contribute positively to the dining experience.
Dinner receives consistent commendations, with guests enjoying the diverse menu featuring dishes like pizza and pasta. Despite some noting that meals can be pricey, the quality of food and the pleasant ambiance, aided by friendly staff, make dining at the hotel a favorable choice.
Rooms are frequently highlighted for their spaciousness and cleanliness, creating a cozy environment. Equipped with essential amenities, guests find the large beds and soundproofing conducive to a comfortable and peaceful stay. While minor issues such as low water pressure in bathrooms occasionally arise, the overall accommodation quality is well-received.
Cleanliness is a standout feature, with guests lauding the immaculate condition of both private and communal areas. The hotel's environmentally conscious practices enhance guests' perceptions of meticulous attention to detail, contributing to what some describe as the best hotel experience during their Mexico visit.
Staff at Niik Tulum are commended for their exceptional hospitality and friendliness. The attentive and helpful nature of the team, including the owner and manager, enhances guest experiences across various areas of the hotel, ensuring a warm and welcoming atmosphere.
The pool adds to the appeal of Niik Tulum, characterized by its pleasant atmosphere and overall excellent condition. Although it occasionally requires maintenance, guests enjoy the pool's charm and connectivity to the on-site restaurant, enriching their stay.
Beds receive mixed feedback, as good quality bedding and cleanliness are appreciated, but some guests find the mattresses too hard or the beds smaller than expected. Despite this, many still experience a comfortable sleep.
Overall, Niik Tulum offers a tranquil, clean, and welcoming environment with commendable features that attract those seeking a memorable Tulum getaway.
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Dog Friendly
Pool
Indoor Pool
Sustainability Journey
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Dog Friendly
Pool
Indoor Pool
Private Pool
Sustainability Journey
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Summary of reviews
Bufo Alvarius in Tulum emerges as a popular destination due to its strategic location and enchanting ambiance. Positioned conveniently between the bustling city center and Tulum's serene hotel zone, guests appreciate its accessibility to local attractions, including markets, shopping areas, and historical ruins, while enjoying proximity to enchanting beaches. The property offers easy access to bike and car rentals, enhancing exploration opportunities.
The charming environment of Bufo Alvarius is accentuated by a verdant oasis of palm trees and lush foliage, creating a tranquil escape. Visitors praise the beautiful facilities, including a refreshing pool, sauna, and outdoor kitchen, fostering relaxation in a paradise-like setting alongside friendly staff who create a welcoming atmosphere.
The rooms, despite being on the smaller side, are lauded for their cozy, clean, and stylish design, offering a peaceful retreat with modern amenities such as comfortable beds and effective air conditioning. The property's cleanliness is consistently noted, with guests appreciating the well-maintained communal areas and attentive hygiene practices, ensuring a tidy and serene ambiance.
The exceptional staff enhance the experience significantly, receiving high commendation for their friendliness, professionalism, and willingness to assist guests. Visitors often leave feeling satisfied with their interactions, attributing much of their enjoyment to the accommodating team.
Bufo Alvarius also delivers reliable internet connectivity, with mostly positive feedback regarding the Wi-Fi strength. The pool area is particularly praised for its tranquility and beauty, providing both relaxation and opportunities for yoga, complemented by unique offerings such as shamanic ceremonies.
Guests benefit from convenient parking options, with ample free off-street parking contributing to the property's excellent value for money. The overall positive sentiments regarding the beds further support the notion that most visitors enjoy a comfortable stay.
In summary, Bufo Alvarius is a favored choice among travelers seeking a blend of accessibility, comfort, relaxation, and friendly service in Tulum, offering a memorable experience that combines convenience with tranquility.
The charming environment of Bufo Alvarius is accentuated by a verdant oasis of palm trees and lush foliage, creating a tranquil escape. Visitors praise the beautiful facilities, including a refreshing pool, sauna, and outdoor kitchen, fostering relaxation in a paradise-like setting alongside friendly staff who create a welcoming atmosphere.
The rooms, despite being on the smaller side, are lauded for their cozy, clean, and stylish design, offering a peaceful retreat with modern amenities such as comfortable beds and effective air conditioning. The property's cleanliness is consistently noted, with guests appreciating the well-maintained communal areas and attentive hygiene practices, ensuring a tidy and serene ambiance.
The exceptional staff enhance the experience significantly, receiving high commendation for their friendliness, professionalism, and willingness to assist guests. Visitors often leave feeling satisfied with their interactions, attributing much of their enjoyment to the accommodating team.
Bufo Alvarius also delivers reliable internet connectivity, with mostly positive feedback regarding the Wi-Fi strength. The pool area is particularly praised for its tranquility and beauty, providing both relaxation and opportunities for yoga, complemented by unique offerings such as shamanic ceremonies.
Guests benefit from convenient parking options, with ample free off-street parking contributing to the property's excellent value for money. The overall positive sentiments regarding the beds further support the notion that most visitors enjoy a comfortable stay.
In summary, Bufo Alvarius is a favored choice among travelers seeking a blend of accessibility, comfort, relaxation, and friendly service in Tulum, offering a memorable experience that combines convenience with tranquility.
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Dog Friendly
Pool
Indoor Pool
Outdoor Pool
Parking
$
Info
Summary of reviews
AKBAL Playa - Beach Zone is lauded for its outstanding location, attracting guests with its close proximity to the beach and the vibrant 5th Avenue, rich with shops, restaurants, and cafes. This strategic location allows easy access to Pelicanos Beach and places guests conveniently near supermarkets and services, making it an ideal spot for those interested in exploring Playa del Carmen by foot. Although slightly tucked away on a side street, the hotel provides a peaceful retreat without being far from the city's lively areas, offering notable value for money.
The hotel staff receives high praise for their exceptional service, particularly Jesús, who is frequently acknowledged for his quick, responsive, and attentive nature. Guests appreciate the friendly demeanor, constant communication, and readiness to assist, significantly enhancing the hospitality experience.
However, the hotel's rooms and cleanliness present challenges. While some rooms are noted for being spacious and equipped with useful amenities like kitchens and minibars, there are consistent concerns about cleanliness and maintenance. Guests report issues such as mold, musty smells, and worn-out furnishings, with the bathrooms requiring urgent attention due to dirt and unpleasant odors. Despite some clean and comfortable rooms, these experiences are often overshadowed by reports of neglect.
The Wi-Fi experience is mixed, generally meeting guests' basic needs, yet showing inconsistency and occasional slowness. The pool area, small but cozy, offers a pleasant ambiance for relaxation, although some cleanliness and maintenance improvements could enhance its appeal. Access to nearby shopping adds convenience.
The beach is easily accessible within a short walk, though some distances may be slightly underestimated. The hotel boasts the added benefit of a beach club, despite a misleading claim of private beach access.
Overall, while AKBAL Playa offers a promising location and commendable service, its potential is marred by significant maintenance and cleanliness issues, particularly regarding room conditions and bedding comfort, which could benefit from attention and improvement.
The hotel staff receives high praise for their exceptional service, particularly Jesús, who is frequently acknowledged for his quick, responsive, and attentive nature. Guests appreciate the friendly demeanor, constant communication, and readiness to assist, significantly enhancing the hospitality experience.
However, the hotel's rooms and cleanliness present challenges. While some rooms are noted for being spacious and equipped with useful amenities like kitchens and minibars, there are consistent concerns about cleanliness and maintenance. Guests report issues such as mold, musty smells, and worn-out furnishings, with the bathrooms requiring urgent attention due to dirt and unpleasant odors. Despite some clean and comfortable rooms, these experiences are often overshadowed by reports of neglect.
The Wi-Fi experience is mixed, generally meeting guests' basic needs, yet showing inconsistency and occasional slowness. The pool area, small but cozy, offers a pleasant ambiance for relaxation, although some cleanliness and maintenance improvements could enhance its appeal. Access to nearby shopping adds convenience.
The beach is easily accessible within a short walk, though some distances may be slightly underestimated. The hotel boasts the added benefit of a beach club, despite a misleading claim of private beach access.
Overall, while AKBAL Playa offers a promising location and commendable service, its potential is marred by significant maintenance and cleanliness issues, particularly regarding room conditions and bedding comfort, which could benefit from attention and improvement.
Categories
Dog Friendly
Pool
Indoor Pool
Outdoor Pool
Beach
$
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Categories
Dog Friendly
Pool
Indoor Pool
Private Pool
Outdoor Pool
Parking
$
Info
Summary of reviews
'O' Tulum Boutique Hotel - Adults Only' is a serene and idyllic retreat that offers guests an exclusive, adults-only experience on the tranquil coast of Tulum. The hotel is nestled away from the bustling tourist areas and offers picturesque ocean views, catering to those seeking peace, privacy, and a romantic escape. The location, while somewhat remote and reached via a challenging dirt road, provides a perfect setting for relaxation, complete with near-exclusive beaches and a nearby cenote for added adventure.
Guests consistently praise the hotel's inviting ambiance, supported by an exceptional staff known for their friendliness, attentiveness, and professionalism. Key staff members like Nuria, Cynthia, and Christian go above and beyond to ensure a memorable stay. The team’s dedication is reflected in the seamless hospitality, from the reception to the restaurant and housekeeping services.
Dining at 'O' Tulum is notable, particularly for the breakfast, which, despite a limited menu, impresses with fresh, made-to-order, and flavorful Mexican dishes. While the dinner menu may come across as limited and somewhat pricey, it delivers delicious offerings that include standout seafood and Mexican specialties, complemented by the excellent cocktails.
The hotel's accommodations are commended for their spaciousness, comfort, and stunning ocean views. Rooms come equipped with private pools or swim-up access, adding to the luxury experience. The decor and room amenities facilitate restful stays, though some minor issues like humidity can occur.
With several pools on the property, including a breathtaking rooftop infinity pool, guests have multiple options for relaxation amidst beautiful sea views. Although there are occasional maintenance concerns, especially around cleanliness, these are overshadowed by the overall appeal of the escape provided by the hotel's serene environment.
Aimed at providing a perfect spot for couples or honeymooners, this intimate 12-room hotel emphasizes seclusion and tranquility, making it an ideal setting for anniversaries and romantic getaways. Special touches like room upgrades and complimentary dinners for honeymooning guests enhance the romance. Despite some variability in reviews concerning Wi-Fi and five-star status, 'O' Tulum delivers a favored, quiet retreat ideal for those looking to unwind and reconnect.
Guests consistently praise the hotel's inviting ambiance, supported by an exceptional staff known for their friendliness, attentiveness, and professionalism. Key staff members like Nuria, Cynthia, and Christian go above and beyond to ensure a memorable stay. The team’s dedication is reflected in the seamless hospitality, from the reception to the restaurant and housekeeping services.
Dining at 'O' Tulum is notable, particularly for the breakfast, which, despite a limited menu, impresses with fresh, made-to-order, and flavorful Mexican dishes. While the dinner menu may come across as limited and somewhat pricey, it delivers delicious offerings that include standout seafood and Mexican specialties, complemented by the excellent cocktails.
The hotel's accommodations are commended for their spaciousness, comfort, and stunning ocean views. Rooms come equipped with private pools or swim-up access, adding to the luxury experience. The decor and room amenities facilitate restful stays, though some minor issues like humidity can occur.
With several pools on the property, including a breathtaking rooftop infinity pool, guests have multiple options for relaxation amidst beautiful sea views. Although there are occasional maintenance concerns, especially around cleanliness, these are overshadowed by the overall appeal of the escape provided by the hotel's serene environment.
Aimed at providing a perfect spot for couples or honeymooners, this intimate 12-room hotel emphasizes seclusion and tranquility, making it an ideal setting for anniversaries and romantic getaways. Special touches like room upgrades and complimentary dinners for honeymooning guests enhance the romance. Despite some variability in reviews concerning Wi-Fi and five-star status, 'O' Tulum delivers a favored, quiet retreat ideal for those looking to unwind and reconnect.
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Dog Friendly
Pool
Indoor Pool
Outdoor Pool
Luxury
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Dog Friendly
Pool
Heated Pool
Indoor Pool
Children's Pool
Outdoor Pool
Luxury
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Dog Friendly
Pool
Indoor Pool
Outdoor Pool
Beach
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Dog Friendly
Pool
Indoor Pool
Private Pool
Parking
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Dog Friendly
Pool
Indoor Pool
Private Pool
Outdoor Pool
Beach
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Dog Friendly
Pool
Indoor Pool
Beach
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Dog Friendly
Pool
Indoor Pool
Luxury
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Categories
Dog Friendly
Pool
Indoor Pool
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