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Dog Friendly Hotels Taking Steps Towards Sustainability in Quintana Roo
145 HOTELS IN QUINTANA ROOMost popular user searches in Quintana Roo: hotels with pool water slide.
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Summary of reviews
Akumal Natura Glamping offers an enchanting retreat for nature enthusiasts, strategically situated in the heart of the jungle, yet conveniently close to local attractions. This serene haven is loved for its tranquil setting amidst lush forests and private cenotes. The peaceful environment, occasionally visited by local wildlife such as iguanas and monkeys, provides a unique disconnect from the tourist hustle.
The glamping site features beautifully appointed tents with outdoor showers and toilets, blending comfort with natural beauty. The friendly staff and the availability of complimentary bicycles for exploring the nearby town of Akumal significantly enhance the guest experience. Despite the seclusion, it serves as an excellent base for excursions to locations like Tulum ruins and Yal-ku Lagoon.
Guests generally appreciate the clean and comfortable accommodations with spacious tents, cozy beds and minimal insect disturbances. The detailed decoration and peaceful surroundings further elevate the stay, although some mention the mattresses could be a bit hard. Cleanliness is a hallmark here, as the property is well-maintained with spotless rooms and common areas, even though there are occasional remarks about stained towels and the cleanliness of cenotes.
Dining at Akumal Natura Glamping garners high praise for its fresh and delicious offerings, especially dinner. Despite some noting high prices and small portions, the quality of dishes like poke bowls, ceviche and seafood pasta, along with the friendly service, makes dining a highlight. Guests have mixed feelings about the breakfast; while some enjoy the fresh fruits and healthy components, others find it basic and lacking variety.
The staff receive consistent commendations for their friendliness and helpfulness, significantly contributing to the pleasant stay. Individuals such as Guadalupe, Cesar, Gael and Jose are particularly appreciated for their outstanding service.
The yoga facilities provide a spacious and serene environment, highly valued by guests for their morning classes, contributing to the overall wellness experience.
The free WiFi is noted to work well in central areas but falters near the accommodations, which isn't a major drawback for most guests. Despite some disturbances from a nearby construction site and the limitations of small fans instead of air conditioning, Akumal Natura Glamping stands out as an ideal getaway for those seeking a connection with nature, offering a rustic yet comfortable retreat amidst the jungle.
The glamping site features beautifully appointed tents with outdoor showers and toilets, blending comfort with natural beauty. The friendly staff and the availability of complimentary bicycles for exploring the nearby town of Akumal significantly enhance the guest experience. Despite the seclusion, it serves as an excellent base for excursions to locations like Tulum ruins and Yal-ku Lagoon.
Guests generally appreciate the clean and comfortable accommodations with spacious tents, cozy beds and minimal insect disturbances. The detailed decoration and peaceful surroundings further elevate the stay, although some mention the mattresses could be a bit hard. Cleanliness is a hallmark here, as the property is well-maintained with spotless rooms and common areas, even though there are occasional remarks about stained towels and the cleanliness of cenotes.
Dining at Akumal Natura Glamping garners high praise for its fresh and delicious offerings, especially dinner. Despite some noting high prices and small portions, the quality of dishes like poke bowls, ceviche and seafood pasta, along with the friendly service, makes dining a highlight. Guests have mixed feelings about the breakfast; while some enjoy the fresh fruits and healthy components, others find it basic and lacking variety.
The staff receive consistent commendations for their friendliness and helpfulness, significantly contributing to the pleasant stay. Individuals such as Guadalupe, Cesar, Gael and Jose are particularly appreciated for their outstanding service.
The yoga facilities provide a spacious and serene environment, highly valued by guests for their morning classes, contributing to the overall wellness experience.
The free WiFi is noted to work well in central areas but falters near the accommodations, which isn't a major drawback for most guests. Despite some disturbances from a nearby construction site and the limitations of small fans instead of air conditioning, Akumal Natura Glamping stands out as an ideal getaway for those seeking a connection with nature, offering a rustic yet comfortable retreat amidst the jungle.
Categories
Dog Friendly
Dog Play Area
Dogs Stay Free
Sustainability Journey
Spa
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Summary of reviews
Hotel Maya Luna Adults Only is a captivating sanctuary for adults seeking peace and tranquility, uniquely positioned on the beachfront. Its idyllic location offers guests stunning ocean views, charming cabanas, and a serene atmosphere, perfect for those wishing to escape the crowds and unwind amidst natural beauty. The hotel's commitment to eco-responsibility enhances this tranquil experience by providing a guilt-free retreat.
Guests are delighted by the dining experiences at Hotel Maya Luna, enjoying a delicious breakfast right by the water and savoring exquisite meals during dinner. The food consistently receives high praise for its taste and variety, including vegetarian options, all at competitive prices compared to town dining. The combination of quality cuisine and an exceptional setting contributes to a memorable dining experience, complemented by the attentive and friendly service from the staff.
Accommodations at the hotel consist of spacious and well-equipped bungalows that ensure a cozy stay right by the beach. Privacy and comfort are key, with independent bungalows offering a tranquil escape. While some areas show age and cleanliness could improve, the overall impression is one of relaxation, aided by thoughtful amenities like mosquito nets.
The hotel staff earns impressive praise for their warmth and hospitality, with many guests feeling well cared for and at home. The team's attentiveness and willingness to assist enhance the welcoming atmosphere, making guests' stays stress-free and enjoyable.
The beachfront offers a unique, peaceful experience with private access to a calm shore, ideal for leisure and relaxation. Although natural challenges like seaweed can occasionally impact swimming, activities such as snorkeling and kayaking remain popular. Guests appreciate the safety and exclusivity of the beach, enjoying moments of solitude and the attentive service.
Overall, Hotel Maya Luna Adults Only provides a serene escape filled with natural beauty, excellent service, and memorable dining, making it an ideal choice for those seeking peace and relaxation by the sea.
Guests are delighted by the dining experiences at Hotel Maya Luna, enjoying a delicious breakfast right by the water and savoring exquisite meals during dinner. The food consistently receives high praise for its taste and variety, including vegetarian options, all at competitive prices compared to town dining. The combination of quality cuisine and an exceptional setting contributes to a memorable dining experience, complemented by the attentive and friendly service from the staff.
Accommodations at the hotel consist of spacious and well-equipped bungalows that ensure a cozy stay right by the beach. Privacy and comfort are key, with independent bungalows offering a tranquil escape. While some areas show age and cleanliness could improve, the overall impression is one of relaxation, aided by thoughtful amenities like mosquito nets.
The hotel staff earns impressive praise for their warmth and hospitality, with many guests feeling well cared for and at home. The team's attentiveness and willingness to assist enhance the welcoming atmosphere, making guests' stays stress-free and enjoyable.
The beachfront offers a unique, peaceful experience with private access to a calm shore, ideal for leisure and relaxation. Although natural challenges like seaweed can occasionally impact swimming, activities such as snorkeling and kayaking remain popular. Guests appreciate the safety and exclusivity of the beach, enjoying moments of solitude and the attentive service.
Overall, Hotel Maya Luna Adults Only provides a serene escape filled with natural beauty, excellent service, and memorable dining, making it an ideal choice for those seeking peace and relaxation by the sea.
Categories
Dog Friendly
Dog Play Area
Dogs Stay Free
Sustainability Journey
Beachfront
From $379
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Summary of reviews
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a fantastic resort that offers a great vacation experience. The French and Brazilian restaurants are highly recommended with amazing food and excellent service. The rooms are spacious and versatile with great views and comfortable beds. The staff is friendly, welcoming and amazing, providing excellent service throughout. The lovely pools are a highlight with multiple features like slides and cabanas. Although there were occasional complaints about dirty areas, overall, the resort is clean and beautiful. With exceptional room service and hospitable staff, guests can enjoy a relaxing stay at this resort.
Categories
Sustainability Journey
Dog Friendly
Beachfront
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Summary of reviews
The Hard Rock Hotel Cancun - All Inclusive has received high praise from many guests. The prime location with direct access to a beautiful beach is a huge highlight and the cleanliness of the property is exceptional. The staff are friendly and always willing to help with excellent service provided. While opinion on breakfast is divided, overall dining experiences were positive with good food options. The comfortable beds and spacious rooms are a refreshing aspect of the stay, although there are some minor maintenance issues. The pool area is amazing, although sun loungers can be limited. The beachfront is stunning and well-maintained. Nightlife options are good with nightly shows being a highlight. Guests found the all-inclusive experience to be impressive with a variety of food and beverage options available. Overall, the Hard Rock Hotel Cancun - All Inclusive provides a superb vacation experience that many guests have described as exceptional.
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Sustainability Journey
Dog Friendly
Pool
Infinity Pool
Children's Pool
Pool Water Slide
Outdoor Pool
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Summary of reviews
Dreams Jade Resort & Spa - All Inclusive is a luxurious and beautiful resort located on a secluded and private beach with stunning ocean views. The hotel offers great restaurants, bars and shopping options and the beach and grounds are well-maintained. While some guests had issues with taxi prices to and from the airport, the resort offers a wonderful location for a peaceful and luxurious vacation. The breakfast received mixed reviews, but the quality of the food was good with a few exceptions. The dining options also received mixed reviews, but most guests found the food at the restaurants delicious and enjoyed the frequent changes in the menu. The rooms are spacious and elegant with excellent bathrooms, although some were dated and needed renovation. The staff received overwhelmingly positive reviews for their professionalism, hard work and welcoming nature. The spa service is excellent and the pool area is great with good maintenance. The beach conditions may not be ideal, but the location and set up of the property were still a big draw. The hotel is a great option for families looking to spend quality time together with adequate facilities for all ages and a variety of areas for children to play. Overall, Dreams Jade Resort & Spa - All Inclusive appears to be a fabulous place for a vacation with a majority of its guests rating it as exceptional.
Categories
Sustainability Journey
Dog Friendly
Luxury
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Summary of reviews
Fairmont Mayakoba is a luxurious and exceptional hotel located in the lush forests of Riviera Maya. The hotel offers a complimentary boat ride that provides amazing views and a little trip around the lake of the property that guests must see. The breakfast has received high praise from guests with a comprehensive buffet and plenty of healthy options. The hotel's restaurants have been raved about by guests with high praise for dishes at Las Brisas, Cello at Banyan Tree and Punta Bonita at Rosewood. The rooms are comfortable and well-stocked with daily cleaning services to ensure a comfortable stay. The hotel impresses guests with its impeccable cleanliness and commitment to sanitization. The staff goes above and beyond in terms of being helpful, friendly and professional, providing a super friendly, family-like atmosphere that guests are sure to appreciate. The pool area is sleek and modern and the beach is described as beautiful, wide and miles long with crystal clear sea water. Overall, Fairmont Mayakoba is a top hotel in the world, offering luxury and a fantastic experience for families and couples alike.
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Sustainability Journey
Dog Friendly
Luxury
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Tucked away in the unique ecosystem of Mayakoba, this resort offers no shortage of things to see and do. Unveil the secrets of Mayakoba with a wide range of daily excursions and activities at this private gated resort, enjoy the immediate access to the beach, invigorate your body and mind at the spa and spend the most relaxing and stress-free vacation.
Summary of reviews
Banyan Tree Mayakoba is a top-notch five-star hotel that offers a luxurious and serene getaway, perfect for those in search of relaxation and natural beauty. The property is renowned for its outstanding location and stunning villas with private pools, which provide guests with both privacy and comfort. The breakfast buffet and dinner scene are exceptional, offering a diverse range of culinary options that cater to all taste buds, although some find it to be on the pricey side. The hotel's cleanliness is impeccable and the staff are professional, friendly and attentive to all guest needs. The beach club and well-maintained beach with seaside pools, together with the private villa pools, offer ultimate exclusivity for guests to unwind and relax. While some guests found the Wi-Fi in their rooms and bicycle options to be outdated, the overall experience is deemed fantastic and the service is truly five-star. For those looking for a luxurious and unforgettable holiday in Paradise, Banyan Tree Mayakoba is the ultimate choice.
Categories
Sustainability Journey
Dog Friendly
Luxury
$
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Summary of reviews
The Secrets Playa Mujeres Golf & Spa Resort - All Inclusive Adults Only is a luxurious and exceptional resort that receives overwhelmingly positive reviews from guests. The location on the picturesque beach is stunning and offers a tranquil and exclusive vacation experience. The resort is praised for its beautiful pool and beach areas, including the incredible swim-up pool. The high quality of the staff is highlighted with guests commending them for their attentiveness, friendliness and willingness to go above and beyond. The resort's golf course and excellent dining options receive high marks. Although there were some issues with room cleanliness and certain facilities, guests generally find the accommodations beautiful and modern with excellent cleaning practices. The resort's dedication to cleanliness and health precautions is commended, especially during COVID times. Overall, guests highly recommend Secrets Playa Mujeres Golf & Spa Resort for a relaxing and unforgettable all-inclusive vacation experience, especially for those seeking an exclusive, adults-only retreat.
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Sustainability Journey
Dog Friendly
Luxury
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Info
Featuring 274 luxurious suites and villas, an infinity pool, a spacious spa and located in the beautiful city of Cancun, Nizuc assures you that you will have a one in a lifetime experience in its premises. Only an inch away from the sandy beach, guests are able to fuse the time spent at the hotel with the beautiful azure waters of the ocean while sunbathing.
Summary of reviews
NIZUC Resort & Spa is a luxurious and exclusive hotel located on a private and serene beach, away from the usual Cancun resorts. The hotel features stunning architecture and decor that blend perfectly with the surrounding nature, as well as top-notch facilities, including exceptional pools, a private beach and an exquisite spa. The staff is phenomenal with guests describing them as fabulous, extremely friendly and warm and offering impeccable service and attention to detail. The rooms are gorgeous with comfortable and spacious beds and everything one needs for a luxurious stay and the breakfast buffet is described as excellent and amazing, though pricey. While some guests found the food to be expensive, others appreciated the delicious cuisine with the standout Indochine restaurant receiving high praise. Although the beach may not be ideal for swimming due to seaweed, the resort more than makes up for it with its exceptional pool areas and clear spots for snorkeling in the sea. Overall, NIZUC Resort & Spa provides an indulgent and relaxing vacation experience that is beyond compare, making it a must-visit for anyone seeking an elegant and service-oriented hotel experience.
Categories
Sustainability Journey
Dog Friendly
Luxury
$
Info
Summary of reviews
Dreams Sapphire Resort & Spa is highly regarded for its exceptional beachfront location, offering stunning ocean views and proximity to key areas such as Puerto Morelos and the airport. Guests appreciate the serene, well-designed layout that makes exploring the resort's amenities, including restaurants and pools, a breeze. The staff is frequently praised for their friendliness and professionalism, contributing to a welcoming and relaxed atmosphere.
Breakfast at the resort is particularly noteworthy, with guests enjoying a wide variety of options and made-to-order delights such as omelettes and crepes. The attention to detail in breakfast service stands out, although some guests experience longer wait times during other meal periods.
Dining experiences at the resort are generally positive, with themed restaurants like Bordeaux and Himitsu receiving accolades for their high-quality and diverse menus. While there can be occasional frustrations with wait times and reservations, the attentive service often compensates for these minor inconveniences.
Guests find the rooms to be comfortable and clean, with spacious layouts and appealing amenities like balconies and swim-up options. However, some aspects of the rooms are seen as dated, indicating a need for refurbishment. Despite this, the comfort and cleanliness of the accommodations are consistently appreciated.
The resort's cleanliness is largely commendable, with well-maintained facilities and beautiful pools, although some minor inconsistencies in specific areas and beach cleanliness due to seaweed are noted. The pool areas cater to both families and adults, providing a delightful experience for all guests.
The beach experience is somewhat mixed, with attractive views and amenities offset by persistent seaweed issues, affecting accessibility and swimming conditions. Nonetheless, the scenic beauty of the seaside setting is often highlighted.
A significant draw for families, the resort offers numerous activities for children, with the Explorer Club and children's pool being standout features. This family-friendly atmosphere ensures an enjoyable stay for guests of all ages.
Overall, Dreams Sapphire Resort & Spa offers a pleasant retreat with its emphasis on convenience and relaxation. While it may fall short of five-star expectations in terms of infrastructure, the warm and accommodating service provided by the staff enhances the overall experience. The all-inclusive package is viewed favorably, with high-quality food and drink offerings contributing to an enjoyable vacation in the Riviera Maya.
Breakfast at the resort is particularly noteworthy, with guests enjoying a wide variety of options and made-to-order delights such as omelettes and crepes. The attention to detail in breakfast service stands out, although some guests experience longer wait times during other meal periods.
Dining experiences at the resort are generally positive, with themed restaurants like Bordeaux and Himitsu receiving accolades for their high-quality and diverse menus. While there can be occasional frustrations with wait times and reservations, the attentive service often compensates for these minor inconveniences.
Guests find the rooms to be comfortable and clean, with spacious layouts and appealing amenities like balconies and swim-up options. However, some aspects of the rooms are seen as dated, indicating a need for refurbishment. Despite this, the comfort and cleanliness of the accommodations are consistently appreciated.
The resort's cleanliness is largely commendable, with well-maintained facilities and beautiful pools, although some minor inconsistencies in specific areas and beach cleanliness due to seaweed are noted. The pool areas cater to both families and adults, providing a delightful experience for all guests.
The beach experience is somewhat mixed, with attractive views and amenities offset by persistent seaweed issues, affecting accessibility and swimming conditions. Nonetheless, the scenic beauty of the seaside setting is often highlighted.
A significant draw for families, the resort offers numerous activities for children, with the Explorer Club and children's pool being standout features. This family-friendly atmosphere ensures an enjoyable stay for guests of all ages.
Overall, Dreams Sapphire Resort & Spa offers a pleasant retreat with its emphasis on convenience and relaxation. While it may fall short of five-star expectations in terms of infrastructure, the warm and accommodating service provided by the staff enhances the overall experience. The all-inclusive package is viewed favorably, with high-quality food and drink offerings contributing to an enjoyable vacation in the Riviera Maya.
Categories
Sustainability Journey
Dog Friendly
Luxury
From $550
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Summary of reviews
Hotel Xcaret Mexico All Parks All Fun Inclusive is a luxurious 5-star resort that offers exceptional facilities and services. The location is perfect, surrounded by nature and with easy access to the parks. The breakfast experience is exceptional with fresh and delicious food from all of the hotel's restaurants. The dinner experience received mixed reviews, but the diverse food options available at all the restaurants were praised. The rooms received mixed reviews with some finding them stunning and well-equipped, while others experienced issues with cleanliness or noise. However, the hotel staff were described as helpful and responsive. The pool area is a definite highlight of the resort with many pools and beautiful natural touches. The hotel is family-friendly with plenty of activities for families with young children. Despite the lack of an ocean beach suitable for swimming, the stunning views and access to several artificial beaches make up for it. Overall, Hotel Xcaret Mexico All Parks All Fun Inclusive is a superb, exceptional and perfect place to vacation with guests describing it as the best hotel they've ever stayed at.
Categories
Sustainability Journey
Dog Friendly
Luxury
$
Info
Live Aqua Beach Resort Cancun, an adults-only paradise, offers guests a sensory journey filled with aromas, flavors, colors, sounds and textures. The resort's picturesque sea views and in-room aromatherapy menus ensure relaxation, while its diverse gastronomic offerings cater to various dietary preferences, ranging from traditional Mexican cuisine to gourmet dining. Recognized for its exceptional concept, the resort has earned numerous accolades. Guests can enjoy amenities such as the serene Feel Harmony Spa, complimentary Wi-Fi, digital check-in and a digital concierge named Lexi. The pet-friendly resort also welcomes dogs and provides a special kit for them. Rooms are designed for personalized comfort, allowing guests to adjust lighting, scents and music, with options like Premium Garden View and Premium Ocean View rooms for unique sensory experiences and stunning views.
Summary of reviews
Live Aqua Cancun - Adults Only - All-Inclusive is a top-notch, all-inclusive resort that offers exceptional facilities and services. The property boasts seven pools and hot tubs, high-quality restaurants and spacious rooms that guests love. The staff, especially Marco, is friendly and provides superb service. The location is also praised by guests. Although some have criticized that it is not a true five-star hotel, the majority of reviews are overwhelmingly positive, making Live Aqua a great choice for a luxurious, all-inclusive vacation. Many guests plan to return to make it an annual vacation.
Categories
Sustainability Journey
Dog Friendly
Luxury
$
Info
Categories
Sustainability Journey
Dog Friendly
Beach
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Summary of reviews
The Fives Downtown Hotel & Residences, Curio Collection by Hilton, garners high praise for its exceptional offerings and strategic location in the heart of Playa del Carmen. Guests consistently highlight its proximity to the lively Fifth Avenue, stunning beaches, and key transportation hubs, making it an ideal base for both exploration and relaxation. The hotel's position allows for easy access to a variety of dining, shopping, and entertainment options while maintaining a tranquil ambiance conducive to restful evenings.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
Categories
Sustainability Journey
Dog Friendly
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
$
Info
Summary of reviews
Hilton Cancun, an All-Inclusive Resort offers a tranquil retreat with its secluded and peaceful location, ideal for guests seeking relaxation away from the bustling tourist areas of Cancun. The resort provides modern and well-maintained spaces, enhancing its appeal for visitors who value cleanliness and contemporary design. While the isolation might affect the color of the sea, guests speak highly of the excellent service and quality food, enjoying a satisfying stay in the serene setting.
Dining at Hilton Cancun presents a varied experience with generally positive feedback regarding the taste and freshness of the food, especially at the buffet. However, some guests note limited variety and occasional inconsistencies in food quality across different venues. The Italian and Mexican restaurants specifically did not always meet expectations.
The rooms receive widespread acclaim for their spaciousness, comfort, and cleanliness, making them well-suited for families and diverse age groups. Guests appreciate the modern and elegant decor, along with structured housekeeping that maintains a clean environment. The stocked minibar and inclusive room service further enhance the travel experience, contributing to overall satisfaction.
The resort's cleanliness is generally praised, though some guests report lapses in room upkeep and beach cleanliness. While some staff members are described as friendly and helpful, there are mentions of inconsistent behavior and treatment, with some guests experiencing less welcoming interactions.
The resort features several pool options that cater to both family and adult guests, with their spacious and attractive design highlighted as a key attraction. However, issues with overcrowding and maintenance have been noted. The nearby beach offers picturesque views, though the presence of seaweed can impact its appeal, reflecting mixed feedback due to environmental conditions.
Overall, the Hilton Cancun, an All-Inclusive Resort is notable for its tranquil location, modern design, comfortable accommodations, and commendable service, though there are areas for improvement in dining variety, cleanliness, and guest service consistency.
Dining at Hilton Cancun presents a varied experience with generally positive feedback regarding the taste and freshness of the food, especially at the buffet. However, some guests note limited variety and occasional inconsistencies in food quality across different venues. The Italian and Mexican restaurants specifically did not always meet expectations.
The rooms receive widespread acclaim for their spaciousness, comfort, and cleanliness, making them well-suited for families and diverse age groups. Guests appreciate the modern and elegant decor, along with structured housekeeping that maintains a clean environment. The stocked minibar and inclusive room service further enhance the travel experience, contributing to overall satisfaction.
The resort's cleanliness is generally praised, though some guests report lapses in room upkeep and beach cleanliness. While some staff members are described as friendly and helpful, there are mentions of inconsistent behavior and treatment, with some guests experiencing less welcoming interactions.
The resort features several pool options that cater to both family and adult guests, with their spacious and attractive design highlighted as a key attraction. However, issues with overcrowding and maintenance have been noted. The nearby beach offers picturesque views, though the presence of seaweed can impact its appeal, reflecting mixed feedback due to environmental conditions.
Overall, the Hilton Cancun, an All-Inclusive Resort is notable for its tranquil location, modern design, comfortable accommodations, and commendable service, though there are areas for improvement in dining variety, cleanliness, and guest service consistency.
Categories
Sustainability Journey
Dog Friendly
Beachfront
$
Info
Summary of reviews
Avani Cancun Airport, previously known as NH Cancun Airport, enjoys a strategic location near Cancun Airport, making it an ideal choice for travelers with early or late flights. Guests appreciate the hotel's accessibility with the airport only a five to ten-minute drive away, complemented by a free shuttle service. Additionally, its proximity to a major shopping center and outlet mall adds convenience for quick meals or last-minute shopping, although the somewhat secluded location is best suited for short stays or layovers.
The hotel is noted for its modern and clean facilities. Rooms are particularly praised for their spaciousness, contemporary decor and comfort, including high-quality bedding and well-equipped amenities. Newly refurbished rooms provide a fresh and inviting environment. Despite isolated incidents of subpar cleanliness, the overall sentiment is overwhelmingly positive, highlighting the housekeeping's efficiency in maintaining spotless conditions.
Breakfast at Avani Cancun Airport is frequently highlighted as a high point, offering a diverse and plentiful selection, including both European and Mexican dishes. Early availability is a plus for those needing an early start and while some guests found the additional charge for breakfast a bit steep, the quality and variety were generally well-received. Occasional crowding and lapses in food replenishment were noted but did not significantly detract from the overall positive experience.
Dinner experiences received mixed reviews. The food quality, particularly items like shrimp tacos and seafood spaghetti, was often praised, while the service efficiency, both in the restaurant and room service, was critiqued for being slow. The dining atmosphere left something to be desired with mentions of a cold and sometimes disorganized environment.
Staff at Avani Cancun Airport are mostly praised for their friendliness and attentiveness with specific employees receiving accolades for exceptional service. Some reviews pointed out inefficiencies and lapses in communication, especially at the reception and restaurant, but the general impression remains positive.
The hotel offers reliable and fast free Wi-Fi, though some guests experienced connectivity issues. Its gym, while small, is well-equipped and functional, providing a pleasant workout environment. The pool area is described as clean and enjoyable, albeit small and sometimes crowded. Parking facilities are generally well-regarded for being secure, free and spacious, though minor concerns about ventilation and cleanliness were mentioned.
For families, the hotel offers certain conveniences like kids' meal options and a relaxing atmosphere, though it received mixed feedback regarding child-friendliness due to issues like small bathrooms and lack of adequate baby facilities.
In summary, Avani Cancun Airport provides a highly satisfactory stay with its modern, clean rooms, convenient location and generally positive service, making it a reliable choice for travelers, particularly those in transit.
The hotel is noted for its modern and clean facilities. Rooms are particularly praised for their spaciousness, contemporary decor and comfort, including high-quality bedding and well-equipped amenities. Newly refurbished rooms provide a fresh and inviting environment. Despite isolated incidents of subpar cleanliness, the overall sentiment is overwhelmingly positive, highlighting the housekeeping's efficiency in maintaining spotless conditions.
Breakfast at Avani Cancun Airport is frequently highlighted as a high point, offering a diverse and plentiful selection, including both European and Mexican dishes. Early availability is a plus for those needing an early start and while some guests found the additional charge for breakfast a bit steep, the quality and variety were generally well-received. Occasional crowding and lapses in food replenishment were noted but did not significantly detract from the overall positive experience.
Dinner experiences received mixed reviews. The food quality, particularly items like shrimp tacos and seafood spaghetti, was often praised, while the service efficiency, both in the restaurant and room service, was critiqued for being slow. The dining atmosphere left something to be desired with mentions of a cold and sometimes disorganized environment.
Staff at Avani Cancun Airport are mostly praised for their friendliness and attentiveness with specific employees receiving accolades for exceptional service. Some reviews pointed out inefficiencies and lapses in communication, especially at the reception and restaurant, but the general impression remains positive.
The hotel offers reliable and fast free Wi-Fi, though some guests experienced connectivity issues. Its gym, while small, is well-equipped and functional, providing a pleasant workout environment. The pool area is described as clean and enjoyable, albeit small and sometimes crowded. Parking facilities are generally well-regarded for being secure, free and spacious, though minor concerns about ventilation and cleanliness were mentioned.
For families, the hotel offers certain conveniences like kids' meal options and a relaxing atmosphere, though it received mixed feedback regarding child-friendliness due to issues like small bathrooms and lack of adequate baby facilities.
In summary, Avani Cancun Airport provides a highly satisfactory stay with its modern, clean rooms, convenient location and generally positive service, making it a reliable choice for travelers, particularly those in transit.
Categories
Dog Friendly
Sustainability Journey
Honeymoon
$
Info
Summary of reviews
Canopy By Hilton Cancun La Isla delivers a remarkable experience with its exceptional location, modern amenities, and attentive service. Nestled in the heart of Cancun's Hotel Zone, guests enjoy convenient access to dining options, shopping malls, and local attractions, with La Isla Shopping Center and several restaurants and bars within walking distance. Although the beach requires a short walk, the rooftop area makes up for it with a pool and bar offering stunning views and a lively atmosphere.
The dining experiences at the hotel are notably praised, especially the breakfast buffet, which guests describe as diverse and appetizing, featuring a world-class cooked-to-order omelette station. While some found the breakfast pricey, the majority found it to be a delightful highlight. Dinner at the rooftop restaurant receives commendation for its delicious offerings and spectacular setting, making renowned dishes like soft shell crab tacos a standout memory. The Thanksgiving dinner on the rooftop is celebrated as particularly memorable, further enhanced by attentive service and fair pricing.
Guest rooms deserve applause for their spaciousness, cleanliness, and modern design. Many rooms boast stunning lagoon views, adding to the aesthetic appeal, with impeccable housekeeping ensuring a tidy environment daily. The hotel’s attentive staff are frequently acknowledged for their exceptional service, providing a welcoming ambiance that makes visitors feel like family. Specific staff members are often mentioned for their outstanding support, enhancing the overall guest experience.
The rooftop pool area is a favorite attraction due to its elegant infinity pool, jacuzzi, and captivating views of the lake and Ferris wheel. Enhanced by live performances and reasonable bar prices, it offers relaxation and entertainment, whether during the day or evening.
While the hotel is not beachfront, the short stroll to public beach access offers guests an opportunity to enjoy the sea along with their stylish accommodations. The comfortable beds, spacious rooms, and serene atmosphere complement this, providing restful nights and becoming a memorable part of guests' stay.
Overall, Canopy By Hilton Cancun La Isla stands out for its superb location, modern design, delectable dining, and exceptional service, making it a highly desirable choice for travelers seeking comfort and convenience in Cancun.
The dining experiences at the hotel are notably praised, especially the breakfast buffet, which guests describe as diverse and appetizing, featuring a world-class cooked-to-order omelette station. While some found the breakfast pricey, the majority found it to be a delightful highlight. Dinner at the rooftop restaurant receives commendation for its delicious offerings and spectacular setting, making renowned dishes like soft shell crab tacos a standout memory. The Thanksgiving dinner on the rooftop is celebrated as particularly memorable, further enhanced by attentive service and fair pricing.
Guest rooms deserve applause for their spaciousness, cleanliness, and modern design. Many rooms boast stunning lagoon views, adding to the aesthetic appeal, with impeccable housekeeping ensuring a tidy environment daily. The hotel’s attentive staff are frequently acknowledged for their exceptional service, providing a welcoming ambiance that makes visitors feel like family. Specific staff members are often mentioned for their outstanding support, enhancing the overall guest experience.
The rooftop pool area is a favorite attraction due to its elegant infinity pool, jacuzzi, and captivating views of the lake and Ferris wheel. Enhanced by live performances and reasonable bar prices, it offers relaxation and entertainment, whether during the day or evening.
While the hotel is not beachfront, the short stroll to public beach access offers guests an opportunity to enjoy the sea along with their stylish accommodations. The comfortable beds, spacious rooms, and serene atmosphere complement this, providing restful nights and becoming a memorable part of guests' stay.
Overall, Canopy By Hilton Cancun La Isla stands out for its superb location, modern design, delectable dining, and exceptional service, making it a highly desirable choice for travelers seeking comfort and convenience in Cancun.
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Sustainability Journey
Dog Friendly
Beach
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Summary of reviews
The Conrad Tulum Riviera Maya is a hotel with exceptional staff who are friendly, helpful and always eager to go above and beyond to ensure guests have a fantastic stay. The team takes pride in their work and provides great service with a hospitable attitude. While there were a few comments about some staff members who may have needed more training, overall the reviews speak to a team that is dedicated to providing guests with an unforgettable experience. If you want to be treated like royalty on your next vacation, book a stay at the Conrad Tulum Riviera Maya.
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Sustainability Journey
Dog Friendly
Luxury
$
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Categories
Sustainability Journey
Dog Friendly
Luxury
$
Info
Summary of reviews
The Hilton Garden Inn Cancun Airport is favored by guests primarily for its unmatched location within the airport grounds, making it exceptionally convenient for travelers with late arrivals and early departures. Proximity to the terminals and car rental services, along with a complimentary shuttle, ensures easy and fast transfers, offering unparalleled convenience.
The hotel’s breakfast generally receives positive feedback for its variety and fresh offerings, despite some inconsistencies in cost and service quality. Dinner experiences are more mixed with some guests praising the food's taste while others criticize its high prices, limited variety and poor service.
Rooms at the hotel are often described as spacious, clean, modern and comfortable with effective soundproofing and ample amenities contributing to a pleasant stay. Despite minor issues like dim lighting and occasional cleanliness lapses, the overall cleanliness and maintenance of the hotel are highly praised. The staff, particularly individuals at the reception and restaurant, receive commendations for their friendliness and helpfulness, although there are some reports of inconsistent service quality.
The hotel's amenities, including the gym and pool, enhance the guest experience. The rooftop gym is well-maintained and equipped, offering a pleasant workout environment with access to the pool. The pool itself is noted for its beautiful design and inviting ambiance, further complemented by the adjacent bar and dining areas.
For families, the hotel provides a welcoming environment with spacious rooms, kid-friendly facilities and attentive staff. The availability of babysitting services and a dedicated play area ensure a comfortable stay for family travelers.
The beds at Hilton Garden Inn Cancun Airport are frequently highlighted for their comfort with most guests reporting excellent sleep quality. Despite occasional mentions of firmness or noise, the overall consensus is positive, emphasizing the comfortable and supportive nature of the bedding.
In summary, the Hilton Garden Inn Cancun Airport stands out for its convenient location, cleanliness and comfortable accommodations, making it a solid choice for travelers seeking convenience and comfort.
The hotel’s breakfast generally receives positive feedback for its variety and fresh offerings, despite some inconsistencies in cost and service quality. Dinner experiences are more mixed with some guests praising the food's taste while others criticize its high prices, limited variety and poor service.
Rooms at the hotel are often described as spacious, clean, modern and comfortable with effective soundproofing and ample amenities contributing to a pleasant stay. Despite minor issues like dim lighting and occasional cleanliness lapses, the overall cleanliness and maintenance of the hotel are highly praised. The staff, particularly individuals at the reception and restaurant, receive commendations for their friendliness and helpfulness, although there are some reports of inconsistent service quality.
The hotel's amenities, including the gym and pool, enhance the guest experience. The rooftop gym is well-maintained and equipped, offering a pleasant workout environment with access to the pool. The pool itself is noted for its beautiful design and inviting ambiance, further complemented by the adjacent bar and dining areas.
For families, the hotel provides a welcoming environment with spacious rooms, kid-friendly facilities and attentive staff. The availability of babysitting services and a dedicated play area ensure a comfortable stay for family travelers.
The beds at Hilton Garden Inn Cancun Airport are frequently highlighted for their comfort with most guests reporting excellent sleep quality. Despite occasional mentions of firmness or noise, the overall consensus is positive, emphasizing the comfortable and supportive nature of the bedding.
In summary, the Hilton Garden Inn Cancun Airport stands out for its convenient location, cleanliness and comfortable accommodations, making it a solid choice for travelers seeking convenience and comfort.
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Sustainability Journey
Dog Friendly
Honeymoon
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