Exe Auriense, nestled on the serene outskirts of Ourense, is highly regarded for its tranquil location and scenic surroundings. Guests delight in the hotel's peaceful environment, which serves as a relaxing retreat from the bustling city and appreciate the easy access and ample free parking that cater well to those traveling by car. The hotel’s proximity to attractive local areas like Ribeira Sacra adds to its value, making it a good choice for a quiet and calm stay. However, its remoteness from the city center means that a car is necessary to access amenities and activities in Ourense.
Breakfast at Exe Auriense stands out as a highlight with guests applauding the delicious and varied buffet spread. The spacious and bright breakfast room, the attentive service and the inclusion of gluten-free options cater well to diverse dietary needs. Despite few criticisms regarding variety and value for money, the overall consensus is positive, emphasizing the quality and abundance of choices available.
While the dinner service falls somewhat short of expectations due to limited variety and the absence of a full restaurant, some guests enjoy the lighter meal options and evening drinks. The cafeteria, though small and lacking ambiance, offers basic meals that suffice in a pinch. Feedback on dinner service is mixed with highlights of friendly staff but areas needing improvement in meal variety and dining ambiance.
The spacious rooms at Exe Auriense receive mixed reviews, predominantly praised for their cleanliness and comfort. Guests appreciate the large, well-maintained rooms and comfortable beds, though poor soundproofing and outdated decor are noted as areas needing enhancement. The cleanliness of the hotel, including its rooms and facilities, is frequently highlighted, though some guests suggest deeper and more consistent upkeep is necessary in certain areas.
The staff at Exe Auriense are a standout feature, consistently described as friendly, helpful and professional. Guests enjoy excellent customer service across various hotel areas, particularly at reception, where staff go above and beyond to ensure a pleasant stay. This positive interaction with the hotel team significantly enhances the guest experience.
The hotel's pool area is another appreciated amenity, providing a relaxing and enjoyable environment. Guests commend the pool's cleanliness and size, although some mention that access and maintenance could be improved. Seasonal closures of the pool have occasionally disappointed visitors.
Parking facilities at Exe Auriense receive high praise, offering ample, spacious and free options, including underground and covered parking, which is particularly convenient. The addition of a charging station for electric vehicles further elevates the parking experience.
For families, Exe Auriense is a decent choice, providing spacious rooms and family-friendly amenities like a nice swimming pool. While the hotel is suited for family trips, certain areas, such as the decor and the accessibility of nearby amenities, suggest room for improvement.
In summary, Exe Auriense delivers a comfortable and relaxing stay with standout features including its peaceful location, excellent breakfast, clean and spacious rooms and exceptional staff service. While there are areas for improvement, particularly in dining options, soundproofing and dated decor, the hotel offers a solid value for travelers prioritizing tranquility and comfort.
Casa das Augas Santas is celebrated as a tranquil retreat in an enchanting mountain village of Galicia, surrounded by charming Romanesque architecture and lush green landscapes. This secluded location offers a perfect escape from the hustle and bustle, where guests can unwind and explore the scenic beauty and cultural richness of the region. Noteworthy is its proximity to the captivating town of Allariz and the historical city of Ourense, with easy access to delightful dining options.
Guests consistently praise the exceptional breakfast offerings, featuring homemade delights such as the spectacular French toast prepared by Marina, which significantly enhances the hospitality experience. The abundance and freshness of the products, including natural orange juice, fresh bread, and homemade raspberry jam, create a complete and luxurious treat that guests enjoy amidst the picturesque surroundings.
The rooms are spacious, impeccably clean, and well-decorated, providing high comfort and modern amenities. Visitors appreciate the comfortable bedding, enhancing their restful experiences, and the thoughtful accommodations for pet owners. The property stands out for its impressive cleanliness, attentively maintained by hosts Carlos and Graciela, with a serene garden and pool area that further contribute to its appeal.
Marina, the owner, is highlighted for her extraordinary hospitality, warmth, and charm, making guests feel right at home with personalized recommendations and exceptional attention to detail. Her industrious nature, empathetic demeanor, and engaging conversational skills add personal touches to the service, making Casa das Augas Santas a delightful retreat.
The outdoor pool nestled among chestnut trees provides a serene and luxurious experience, offering stunning views and tranquility. Meanwhile, the dog-friendly atmosphere ensures pets are warmly welcomed, with Marina and her mother creating personalized itineraries for guests and their pets alike.
Overall, Casa das Augas Santas stands out for its harmonious blend of comfort, style, and attentive service amid captivating natural surroundings, making for an unforgettable experience.