Rafaela, Boulevard G. Lehmann 501-31.24805,-61.490844(Show on Map)
8.3
Very Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Amerian Rafaela Hotel receives broadly positive reviews with certain standout features making it a favorable choice for visitors to the city. Its central location, just a few blocks from the main square, provides easy access to vibrant local bars and restaurants, which is appreciated by those eager to explore the area on foot. Guests frequently praise the hotel for its modern and spacious accommodations that are consistently noted for cleanliness and comfort. The rooms are described as cozy, spacious, and well-equipped with amenities, including comfortable super king-sized beds that ensure a restful night's sleep.
The hotel's staff is commended for their friendliness and attentiveness, often going above and beyond to ensure a pleasant stay. However, some guests noted room for improvement in attentiveness, particularly during breakfast hours and nighttime service.
Breakfast at the hotel receives mixed reviews—while many find it plentiful and satisfying with a good variety, others highlight the lack of certain quality products and mention additional costs. The availability of gluten-free options is a positive aspect for those with dietary needs. Additionally, the hotel's cleanliness is highly praised, with guests often describing the rooms and common areas as spotless, although there are occasional remarks regarding maintenance issues in the bathrooms.
The hotel offers convenient covered parking, though it comes with an additional charge and the proximity isn't without its challenges during inclement weather. Despite these minor inconveniences, the hotel's price-quality ratio and welcoming service make it a compelling option for many travelers. Overall, the combination of excellent accommodation, a prime location, and commendable service ensures a pleasant experience for guests at the Amerian Rafaela Hotel.
Categories
Parking
Sustainability Journey
Spa
Family
Romantic
Pool
Outdoor Pool
Business
Accessible
Gym
Small
4 Star
Outdoor Pool
Room Types
Standard Double RoomThis double room features a pool with a view. Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views.
Superior Double RoomThis double room offers a pool with a view. Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views.
Superior Triple RoomThe pool with a view is a top feature of this triple room. Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views.
Guest Reviews
8.3
Very Good
Review Summaries
Location
Located just a few blocks from the main square, the Amerian Rafaela Hotel boasts an excellent and accessible position in the heart of the city. Its proximity to the center allows guests to easily explore the area's vibrant bars and restaurants, making it an ideal spot for those who enjoy walking and taking in local attractions. Guests appreciate the hotel's modern and spacious accommodations, which are consistently noted for their cleanliness. The convenient garage facilities add to the appeal for those arriving with their vehicles. While some mention its distance from certain food places, the hotel’s standout qualities include its excellent price-quality ratio and welcoming service. Overall, the Amerian Rafaela Hotel combines comfort with a prime location, making it a favorable choice for visitors to the city.
Breakfast
Guests of the Amerian Rafaela Hotel have shared a range of opinions about the hotel's breakfast offerings, balancing between commendations and areas for improvement. Many travelers appreciated the breakfast, describing it as very good, plentiful, and complete with a commendable service. A notable highlight was the availability of gluten-free products, catering to diverse dietary needs. Positive reviews often emphasized a good variety and the satisfying quality of dishes.
However, a few guests noted areas for enhancement, especially concerning the freshness and temperature of certain items like fruit and scrambled eggs. Some reviews pointed out the lack of variety and the notable absence of quality products in certain instances. Additionally, guests mentioned that breakfast is not included in the rate and can be quite expensive when charged separately, with occasional critiques about the cost versus the offerings. Despite these mixed reviews, the overarching sentiment leans towards a positive breakfast experience, contributing to a pleasant overall stay at the hotel.
Rooms
Amerian Rafaela Hotel boasts accommodation that consistently impresses its guests with comfort and cleanliness. The rooms are celebrated for being spacious and comfortable, offering plenty of space for storing personal belongings. Most guests find the beds exceptionally cozy, contributing to a restful stay. The hotel amenities such as a minibar, air conditioning, and a desk enhance the overall experience, making the rooms well-equipped for short or long visits.
While the rooms are acknowledged for being impeccably clean and pleasant, the bathroom has regrettably been noted for an unpleasant odor, which detracts from the otherwise excellent experience.
Featuring a central location and convenient parking facilities, the hotel provides not just comfortable rooms, but also a strategic base for exploring the city. Additionally, guests appreciate having access to good facilities, although the common areas, including the gym, pool, and jacuzzi, require maintenance attention. Overall, Amerian Rafaela Hotel offers a comfortable and cozy stay with commendable room features that exceed expectations, punctuated by a few areas for improvement.
Beds
The Amerian Rafaela Hotel receives consistent praise for its beds, which are frequently highlighted as exceptionally comfortable and cozy. Guests describe the mattresses as high quality and commend the inviting pillows and super king-sized beds. Many consider the beds to be the best they've ever slept on, emphasizing a restful night's sleep as a highlight of their stay. The rooms, noted for their spaciousness and beauty, complement the comfort of the beds, and the sheets and towels are described as impeccably clean. While one mention notes that some beds may be a bit old, the overall consensus remains focused on comfort and cleanliness, making the accommodations at Amerian Rafaela Hotel a key component of a positive guest experience.
Cleanliness
Amerian Rafaela Hotel presents a generally positive impression with regard to cleanliness, as highlighted by the guest reviews. Many guests commend the hotel for maintaining a high standard of cleanliness, describing the rooms and common areas as very clean, spotless, and even impeccable. The comfort of the rooms also adds to the positive experience, with descriptions such as beautiful, comfortable, and well-attended.
The attention to cleanliness is paired with excellent service from the staff, who are described as kind and attentive. This combination of cleanliness and hospitality contributes to a welcoming and comfortable environment for hotel guests.
However, some reviews indicate areas for improvement, specifically noting issues in the bathrooms, where some guests experienced maintenance problems, mold, or leaks from the shower screens. Despite these occasional setbacks, the overall impression remains largely favorable, with guests appreciating the clean and comfortable accommodations provided by the hotel.
Staff
At Amerian Rafaela Hotel, the staff consistently impresses guests with their friendliness and attentiveness. Visitors frequently commend the first-class service characterized by an efficient and warm approach. Many guests appreciate the kindness and helpfulness of both the employees and the management team, emphasizing their commitment to ensuring a pleasant stay. Efficient in addressing incidents, the staff demonstrates a readiness to resolve issues promptly, showing an admirable level of responsiveness. However, attention during breakfast hours occasionally falls short of the generally high standard set by the rest of the team. Notably, nighttime service could benefit from increased willingness and attentiveness. The hotel itself offers excellent facilities that complement the stellar service. Overall, guests leave satisfied with the comfort and cleanliness coupled with the modern amenities, which are enhanced by the welcoming atmosphere created by the staff.
Parking
The Amerian Rafaela Hotel offers a covered parking option that guests can utilize, although it comes with an additional charge and isn't included in the accommodation rate. This parking area, located just around 20 meters away from the hotel, requires a short walk, which might involve navigating weather conditions when moving luggage. Some guests find this aspect slightly inconvenient, particularly when the garage reaches capacity, as it may lead to needing to park on the street. Despite this, the proximity of the parking space to the hotel is generally appreciated, even though there's no direct internal connection. Guests should consider the potential extra costs when planning their stay, as both parking and, in some cases, breakfast incur additional charges.
FAQ
Yes, Amerian Rafaela Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Amerian Rafaela Hotel.
No, Amerian Rafaela Hotel doesn't allow dogs.
Yes, parking facilities are available at Amerian Rafaela Hotel.
