Hotel Plaza Rafaela

Rafaela -31.24911700, -61.49005200 , Boulevard G. Lehmann 380 (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Plaza Rafaela is highly praised for its central location in the heart of the city, offering guests easy access to key attractions and essential amenities. The hotel is housed in a beautifully refurbished Art Nouveau building, adding elegance and charm to the visitor experience. Spacious and clean rooms are frequently highlighted, although there are occasional mentions of minor maintenance issues, such as a musty smell or noise from the street. The availability of convenient parking, including spaces for motorcycles, is another positive aspect appreciated by many guests, ensuring a hassle-free experience for those traveling by car.

The hotel staff receives commendable feedback for their friendly and attentive service. Their willingness to assist guests contributes significantly to the overall positive experience. While breakfast offerings receive mixed reviews due to limited variety, overall service quality is considered reasonable and adds value to the stay.

Cleanliness across the hotel is generally well-regarded, with an emphasis on well-maintained rooms and common areas contributing to a comfortable environment. However, there are occasional remarks about the need for better upkeep in certain areas, such as the breakfast utensils or stained sheets, indicating room for improvement.

While the WiFi service presents a notable challenge, often described as slow and unreliable, addressing these connectivity issues could significantly elevate guest satisfaction. Despite these areas that need attention, Hotel Plaza Rafaela remains a recommended choice for travelers seeking a convenient, comfortable stay in Rafaela.
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Cheap Hotel
Located in Rafaela on Boulevard G. Lehmann, this hotel offers affordable accommodation. Its location provides a base for exploring the city without high costs.

3-Star Hotel
Located in Rafaela, this hotel offers comfortable accommodations and standard amenities for a convenient stay.

Business Hotel

Hotel for Adults Only

Room Types
Single Room Featuring free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room features air conditioning, a safe deposit box, parquet floors, a carpeted floor and a flat-screen TV. The unit has 1 bed.

Double Room Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV, a safe deposit box, parquet floors and a carpeted floor. The unit has 1 bed.

Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room features air conditioning, a safe deposit box, parquet floors, a carpeted floor and a flat-screen TV. The unit has 2 beds.

Triple Room Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room features air conditioning, a safe deposit box, parquet floors, a carpeted floor and a flat-screen TV. The unit has 3 beds.

Quadruple Room Providing free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The quadruple room provides air conditioning, a safe deposit box, parquet floors, a carpeted floor and a flat-screen TV. The unit offers 4 beds.

Guest Reviews
7.7
Good
Location
Hotel Plaza Rafaela is a well-situated establishment in the heart of the city, offering guests a convenient and central location that stands out as a significant benefit. Many reviews highlight the hotel's proximity to key attractions, including being only a few blocks from the main square and downtown area. Guests appreciate the ease of accessibility this provides, particularly for those just passing through or exploring the surroundings.

The building itself is described as a beautifully refurbished Art Nouveau structure, which adds a touch of elegance and comfort to the overall experience. While the hotel is noted to be old, the renovations have maintained a pleasant atmosphere, making it a favorable choice for visitors. The spacious rooms add another layer of comfort, providing guests with ample space to relax during their stay.

An important feature noted by travelers is the availability of parking, which is convenient and accommodating, with spaces even for motorcycles. This is particularly beneficial for those traveling by car, ensuring a hassle-free experience when it comes to vehicle accommodation.

The attention from the staff is frequently mentioned, with guests praising their friendliness and attentive service, enhancing the overall stay. Cleanliness and tranquility are other aspects that guests appreciate, contributing to a comfortable and peaceful environment within the hotel.

While some reviews mention minor maintenance issues, the quality of service and reasonable pricing are highlighted as being consistent with expectations, further making Hotel Plaza Rafaela a recommended choice for travelers seeking a central location in the city of Rafaela.

Breakfast
The breakfast at Hotel Plaza Rafaela receives varied feedback from guests, who generally find it lacking in options and quality. Most reviews highlight the limited selection, where coffee or tea is accompanied by croissants or toast, with few variations. This minimalist offering is often deemed insufficient for the price and the hotel’s star rating. Guests suggest that a more varied and abundant breakfast could significantly enhance the overall experience.

Despite the recurrent mentions of basic or poor quality in breakfast maintenance, a few guests mention it as a "great breakfast" with quality items, though this seems to be an exception rather than the rule. Some point out that breakfast could be improved with simple adjustments, hinting at unrealized potential.

There are criticisms about the environment, such as outdated facilities and a general lack of upkeep, which seem to extend to the breakfast experience. There is room for improvement through increased variety and attention to detail, which could elevate guest satisfaction significantly.

Rooms
Hotel Plaza Rafaela offers comfortable and clean rooms that guests appreciate, particularly noting the spacious beds which contribute to a relaxing stay. The hotel provides ample parking, making it convenient for those traveling by car. However, some guests have encountered issues such as a musty smell in certain rooms or a lack of hot water in the mornings. Additionally, rooms facing the street may experience more noise. While the beds are generally noted for their size, comfort levels vary, with some guests finding them uncomfortable. Despite these concerns, the cleanliness of the rooms is regularly highlighted, setting an assurance for a pleasant experience in that aspect.

Cleanliness
Hotel Plaza Rafaela receives mixed feedback concerning its cleanliness, but there are several positive aspects worth noting. Many guests appreciate the hotel's cleanliness, frequently mentioning well-maintained rooms and clean environments as a strong point. The hotel's advantageous location also garners praise, adding to its appeal for travelers. Additionally, the friendliness of the staff is consistently highlighted, contributing positively to the overall guest experience.

However, there are areas in need of improvement. Some reviews point out issues such as a lack of towels and amenities in the bathroom, unclean breakfast utensils, and the presence of stained sheets. Additionally, several guests mention that some maintenance and cleaning routines could be better managed to enhance the quality of their stay. Despite these shortcomings, the positive comments suggest that the hotel has a solid foundation to build upon for improving guest satisfaction.

Staff
Hotel Plaza Rafaela generally receives positive feedback regarding its staff, highlighted by numerous guests who appreciated their friendly and cordial demeanor. The staff consistently delivers excellent service with a willingness to help, ensuring good attention to detail. Guests frequently recognize and commend the considerate and kind nature of all personnel, mentioning the excellent treatment and tender care provided by the team. Friendly service is a common experience, notably at the reception, where guests are welcomed with warmth and amiability. However, it is important to note that not all feedback is positive; some guests have experienced less favorable interactions, describing the attention as poor and not very friendly at times. Despite these occasional critiques, the overall sentiment towards the staff's service remains largely affirmative, reflecting a pleasant and attentive experience for most visitors.

Wi-Fi
The WiFi experience at Hotel Plaza Rafaela appears to be a significant area for improvement, as guests have consistently noted challenges with connectivity. Issues such as intermittent service, slow speeds, and poor signal strength are common concerns, with some guests struggling to access the internet in their rooms or other parts of the hotel. Despite multiple networks being available, the overall internet quality leaves much to be desired, impacting guests' ability to work efficiently online. Addressing these connectivity issues could greatly enhance the overall guest experience.


No, Hotel Plaza Rafaela doesn't have any pool.

No, a spa isn't available at Hotel Plaza Rafaela.

No, Hotel Plaza Rafaela doesn't allow dogs.

No, parking facilities aren't available at Hotel Plaza Rafaela.

No, Hotel Plaza Rafaela doesn't have a gym.

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