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Summary of reviewsAl Hamra Residence, situated in a prime beachfront location in Ras Al Khaimah, offers stunning sea views and easy access to local attractions such as the Al Hamra Mall and golf course. The property is well-maintained with peaceful surroundings, myriad amenities and a friendly staff. The beachfront access, private and clean white-sand beach and beautifully maintained pools are standout features highly appreciated by guests. The location’s tranquillity and beauty make it an ideal spot for relaxation and family vacations.
The breakfast offerings at Al Hamra Residence receive mixed feedback. While many guests praise the variety and quality of the continental, Arabic and Indian dishes, others note the need for more options, particularly for dietary preferences and Asian cuisine. Some guests mention overcrowding during peak hours, although the clean and enjoyable breakfast environment is consistently acknowledged.
Dinner experiences receive mixed reviews. Some guests highlight the delicious and not overly salty food, but there are frequent complaints about limited variety, repetitive options and low food quality at the buffet dinner.
The rooms at Al Hamra Residence are often praised for their generous size, cleanliness and bright, well-designed interiors that comfortably accommodate families. Many rooms come equipped with kitchen facilities and offer beautiful sea views. However, occasional discrepancies between online images and actual conditions are noted with some guests reporting outdated decor and maintenance issues.
Cleanliness at the residence presents a mixed picture. While many guests commend the clean and spacious rooms, daily cleaning service and neat hotel premises, others highlight issues like dirt, dust, insects and inadequate cleaning in certain areas.
The staff at Al Hamra Residence is frequently praised for their professionalism and friendliness. Guests specifically mention several staff members for their outstanding service, contributing significantly to a pleasant stay. However, there are occasional reports of understaffing and uncooperativeness.
WiFi service at the property receives mixed reviews as well. Some guests find it fast and complimentary, while others report unreliable and weak signals, especially in bedrooms and public areas.
The gym is a highlight, well-equipped and spacious, though in need of some updates and clearer signage. It complements other amenities like a children's club, pool games, beach access and sports facilities.
Guests appreciate the beautiful and well-maintained pool area, including heated pools and a children's club. The beach, just 200 meters away, is noted for its cleanliness and scenic environment, although minor issues like crowding and occasional construction noise are mentioned.
The beachfront is expansive, clean and offers pleasant music and atmosphere at the White Beach Bar. Guests enjoy various water sports and easy access to a beachfront promenade extending to the Storia Hotel. The beach staff and facilities add to a relaxing and private experience.
The parking service at Al Hamra Residence is deemed professional with efficient valet service, although some guests feel improvements are needed in shading and access.
Al Hamra Residence is particularly well-suited for families, offering a range of amenities such as a dedicated children’s club, play areas, cinema nights and spacious family suites. Its calm and beautiful garden areas, pet-friendly policy and engaging environment make it a memorable vacation spot for families of all sizes. Show more
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Categories
Resort near Golf Courses
Adjacent to the 18-hole championship Al Hamra Golf Club, this residence offers spacious rooms and suites with views of the golf course or the Arabian Gulf. Guests have easy access to the golf club and can enjoy a range of leisure facilities.
Resort near The Beach
Located in Al Jazeera, this residence offers beach access. Guests can enjoy the convenience of being close to the sea and sand.
Family Friendly Resort
This residence offers a children's club, play areas, and activities like cinema nights and animation for kids. The spacious family suites provide ample room for families of different sizes.
Dog Friendly Resort
This residence allows two dogs up to 20 kg in designated rooms for an additional fee. Cats may also be allowed by request, and proof of current pet vaccinations is required. Pets cannot be left unattended.
Resort with Swimming Pool
This resort offers multiple swimming pools and direct beach access. It also features a kids' club and diverse dining options.
Heated Pool Children's Pool Outdoor Pool
Accessible Resort
The property explicitly mentions 'Wheelchair Access' as an available amenity.
Resort with Children's Pool
While specific details are limited, residences often provide more space and amenities suitable for families. Its resort classification suggests the presence of family-friendly facilities.
Resort with Heated Pool
Offers a hot water swimming pool, which implies a heated facility for guests to enjoy. The property also has two outdoor pools and private beach access.
Resort with All Inclusive Packages
Beachfront Resort
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Romantic Resort
Resort with Parking
Resort with Gym
Resort with Tennis Courts
4-Star Resort
Resort with Outdoor Pool
Room Types
Apartment, Three-Bedrooms (Residence)Three Bedroom Residence Spacious 236-square metre residence suitable for families or group of friends. With partial sea views this stylish contemporary style residence comes with plenty of space with King and Twin beds and all the amenities for a relaxing stay.
Three Bedroom Residence is Not PET Friendly Room
StudioThis 50-square metre Studio in the Residences is equipped with king or twin beds and can accommodate 2 adults and 1 child. Offers options of sea, golf and community views.
- The Studio is a PET-Friendly Unit and Subject to hotel availability + Pet charges.
- Pet unit availability to be checked with the Hotel.
Deluxe King RoomThis 91-square meter Deluxe in the Residences is equipped king bed and It is perfect for two adults and 1 child to enjoy a comfortable stay.. Offers options of sea, golf and community views.
- The Deluxe King Room is Not a PET-Friendly Unit.
Apartment, One-Bedroom (Residence)The one-bedroom residence with its beautiful interior design offers stunning views of the Arabian Gulf, the Lagoon, or the beautiful green of the Al Hamra Golf Course. This residence is suitable for a family as it comprises of a separate living area and kitchen.
- The One-Bedroom Suite is a PET-Friendly Unit and Subject to hotel availability + Pet charges.
- Pet unit availability to be checked with the Hotel.
Apartment, Two-Bedrooms (Residence)Two Bedroom Residence A holiday to remember with spacious 159.6- Square metre Two-Bedroom residence with view of the Arabian Gulf and the golf community. Suitable for 4 adults and 2 Children. This residence offers partial views of the sea and golf club.
- The Two-Bedroom Suite is a PET-Friendly Unit and Subject to hotel availability + Pet charges.
- Pet unit availability to be checked with the Hotel.
Penthouse, Five-Bedrooms (Residence)Set against the backdrop of the Arabian Gulf and the 18-hole Al Hamra Championship Golf Course. This two-level Penthouse in the Residences offers 5 bedrooms, dining area a fully fitted kitchen and a separate living area offering comfort at its best. This penthouse can accommodate up to 10 adults and 5 Children.
- The Penthouse Apartment is Not a PET-Friendly Unit.
Deluxe Twin RoomThis Deluxe Twin in the residences offers stunning views of the Arabian Gulf and the beautiful 18-hole golf course. Perfect for two adults and 2 Children to enjoy a comfortable stay.
- The Deluxe Twin Room is Not a PET-Friendly Unit.
Guest Reviews
Location
Al Hamra Residence boasts a prime location, making it easy for guests to access the area's key attractions. Strategically situated in a beachfront area of Ras Al Khaimah, it offers stunning sea views and proximity to the golf course and Al Hamra Mall, which is just a short drive away. The hotel is directly connected to the luxurious Waldorf Astoria, enhancing its appeal. Guests appreciate the peaceful surroundings and the beautifully maintained property, which is complemented by the friendly staff.
The beachfront location is a major highlight, offering guests direct access to a private, clean beach with white sand. The hotel also features amazing pools and ample amenities, ensuring a comfortable stay. The location is highly praised for its convenience with numerous nearby restaurants, bars and a church.
The area around Al Hamra Residence is noted for its calmness and beauty, making it an ideal spot for relaxation. It's also a great location to enjoy events like New Year fireworks. Overall, the excellent location of Al Hamra Residence, alongside its spacious accommodations and outstanding facilities, make it a preferred choice for visitors to Ras Al Khaimah.
Breakfast
The breakfast offerings at Al Hamra Residence evoke mixed impressions from guests with numerous positive remarks yet certain areas highlighted for improvement. Many appreciated the varied breakfast options catering to different guest profiles, including continental, Arabic and Indian dishes. The quality of the food was commonly praised with guests noting the delicious and nutritious options, the specificity of the omelettes being highlighted and the overall freshness and richness of the offerings. An enjoyable and clean breakfast environment added to the positive experience.
However, not all feedback was glowing. Some guests found the breakfast to be merely average or acceptable, commenting on the limitation of options and highlighting a need for more variety, especially concerning Asian dishes and specific dietary preferences like Indian cuisine. During peak hours, the breakfast area tended to get busy, resulting in long queues and overcrowded spaces, which detracted from the overall experience for some.
While the buffet format pleased many with a good array of choices, a few guests felt the breakfast lacked special elements or required improvements in food quality. Despite these critiques, the consistent theme of varied and generally satisfying breakfast options shone through, providing a balanced perspective on the dining experience at Al Hamra Residence.
Dinner
Al Hamra Residence offers a mix of experiences when it comes to dining. Some guests found the food to be amazing and delicious, particularly appreciating the good food in the restaurant and nice food in the evening. The food was noted to not be overly salty, unlike some nearby destinations, which was a positive point for some diners.
However, the majority of reviews indicate several areas of concern. Many guests felt that the dinner service was poor and the quality of food did not meet their expectations. Common complaints included limited variety with some mentioning that the same options were repeated for both lunch and dinner and that serving trays were often left empty.
The buffet dinner was especially criticized for having very few options with some guests finding the presentation to be very bad and the food completely tasteless. There were also reports of only one meat item being available consistently and even the fruit options were described as bad.
In summary, while there are certainly highlights to the dining experience at Al Hamra Residence, it appears that significant improvements could be made in terms of variety, quality and overall food service to enhance guest satisfaction.
Rooms
Al Hamra Residence is well-regarded for its generous room sizes, making it a standout choice for travelers seeking spacious accommodations. Guests frequently highlight the large, bright and well-designed rooms that comfortably accommodate families. The clean and tidy condition of most rooms is noted, along with comfortable beds that contribute to a pleasant stay. Many rooms offer beautiful sea views and come equipped with kitchen facilities, adding convenience for longer stays.
However, some disparities exist between the online photographs and the actual room conditions, as certain rooms are described as outdated and occasionally dirty. Issues such as mould, water drainage problems and electrical faults have been pointed out, suggesting that the property could benefit from some refurbishments and more consistent maintenance. Despite these concerns, the overall space and comfort of the rooms are repeatedly praised with many guests appreciating the free upgrades and pet-friendly options available.
The location offers good proximity to the beach and pools, although it is somewhat remote with limited nearby activities. Guests seeking a tranquil, spacious retreat may find Al Hamra Residence meets their expectations, provided they are comfortable with slight discrepancies in room decor and occasional maintenance issues.
Beds
Al Hamra Residence offers guests mixed experiences when it comes to their beds. Many visitors find the beds to be very comfortable and large, frequently mentioning the clean and inviting sheets that contribute to a good night’s sleep. The staff is attentive to cleanliness with bed sheets being changed daily for guest convenience.
However, a number of reviews highlight concerns with the bedding quality, describing it as very bad and dirty on several occasions. Some guests have reported dirty bedsheets and even noted them as looking stained. Additionally, the hotel seems to fall short in terms of bed size, as some guests find the single beds too small and uncomfortable and there have been mentions of broken beds.
Nonetheless, for those traveling with families, the provision of extra beds, especially for kids, seems to be a notable positive aspect. While there's no shortage of praise for the comfort of the larger beds, attention to bedding quality and the size of smaller beds could enhance the overall guest experience.
Cleanliness
The guest reviews present a mixed picture of the cleanliness at Al Hamra Residence. On the positive side, many guests commend the clean and spacious rooms, describing them as comfortable and well-maintained. Some reviews highlight the daily cleaning service, clean sheets and the neatness of the hotel's premises. There are specific mentions of the clean beach and well-kept kitchen utensils with a general sense that the hotel's location adds to the overall pleasant experience.
However, the reviews also consistently point out various cleanliness issues. Complaints about dirt, dust and food remnants under the bed are recurrent. Some guests noted dust in less obvious places, such as behind bathroom doors and TV cabinets. There are mentions of insects, odors from cooking and the need for maintenance in older rooms and bathrooms. The cleaning efforts, although daily, are sometimes described as superficial with the presence of dust and noise detracting from the overall experience.
While the property has clean areas and receives praise for house keeping, there are significant concerns about the punctuality and thoroughness of the cleaning staff. Elements like dirty kitchen utensils and old bathroom fixtures, along with infrequent pool cleaning, are points of contention. In summary, the Al Hamra Residence appears to offer spacious, family-friendly accommodations with commendable cleanliness in many areas, yet there are notable lapses that need addressing to meet consistent guest expectations.
Staff
The staff at Al Hamra Residence receive high praise for their professionalism and friendliness. Guests frequently mention individuals by name, such as Mohsin, May, Rowan, Jhen, Aditya and Hussain, for their outstanding service and accommodating nature. The reception team, including Ms. Jen and Mr. Sherif Abbas, has been noted as particularly efficient and helpful, swiftly addressing guest needs and requests.
Housekeeping and room service are equally commendable with staff members such as Waseem and Tatiana being highlighted for their helpfulness. Specific staff in the bar, restaurant and kids club, including Sushil, Ashwin, Rosalie and Sadaf, are appreciated for their dedication and friendly behavior.
Despite some negative feedback regarding understaffing and occasional uncooperativeness at the reception, the overall sentiment towards the staff is highly positive. Many guests describe their interactions with hotel employees as courteous, polite and genuinely kind, contributing significantly to a pleasant and enjoyable stay.
In summary, while there are a few areas for improvement, Al Hamra Residence boasts a team of staff members who are frequently described as going above and beyond to ensure guest satisfaction, making it a welcoming place to stay.
Wi-Fi
The WiFi experience at Al Hamra Residence reveals mixed feedback from guests. While some visitors appreciated the fast and complimentary internet, others found the connection to be unreliable and poor in quality. The WiFi works well in certain areas, providing a useful and efficient service, yet it's evident that the signal strength and coverage require improvement. There are reports of weak signals and internet lagging, especially in bedrooms and various public areas. Ensuring a consistent and stable connection throughout the property could significantly enhance the guest experience.
Gym
Al Hamra Residence offers a gym that is a key highlight according to guest feedback. The gym is notably spacious and well-equipped, catering to fitness enthusiasts. However, there is a mention that the tools and materials have remained the same for the past five years, indicating a need for some updates. Directions to the gym could be improved with more signage for easier navigation. Overall, the gym at Al Hamra Residence provides a solid option for guests looking to maintain their fitness routine while enjoying their stay. The hotel also complements its gym facilities with various other amenities like a kids club, pool games, beach access and sports facilities such as football and tennis.
Pool
The Al Hamra Residence offers guests a beautiful and well-maintained pool area with two main swimming pools, including one specifically designed for children. The property boasts heated pools and a children's club, ensuring entertainment for families. The pool area is well-equipped and clean and the beach, which is only 200 meters away, complements the pool experience with a neat and scenic environment. Guests appreciated the ease of access to the pool and beach areas.
However, some visitors encountered minor drawbacks such as crowding around the pool and occasional maintenance issues impacting pool availability. Construction noise and limited access to hotel bars due to external events were noted as areas for improvement.
Overall, the pool and beach facilities at Al Hamra Residence received high praise for cleanliness and family-friendly amenities, making it a pleasant destination for a beachside retreat.
Beach
The beach near Al Hamra Residence receives high praise from guests for its expansive and well-maintained sandy areas. It offers easy access and a beachfront location that allows visitors to enjoy stunning sunset views. The general consensus highlights a clean, spacious and beautiful beach with white sand, creating a relaxing and comfortable experience for beachgoers.
Facilities are plentiful and exceptional, including two swimming pools, the White Beach Bar known for its pleasant music and atmosphere and adequate sunloungers. The beach is regularly described as amazing, magnificent and quiet, accommodating those seeking both relaxation and privacy.
Guests appreciate the variety of water sports available and the beachfront promenade stretching to the Storia Hotel adds to the charm of the location. The beach staff, although occasionally underprepared, usually provide beach towels and other amenities to enhance the overall experience.
Furthermore, the beach is part of a broader set of impressive facilities, including spacious and clean pool areas. As a beachfront property within Ras Al Khaimah, Al Hamra Residence enjoys a perfect location, contributing to its reputation as a delightful spot for a staycation.
Parking
The guest reviews for 'Al Hamra Residence' highlight a professionally managed parking system with valet service. The staff is noted for their efficiency in handling guest bags and parking cars indoors, reflecting exceptional service. Parking spaces are available, but they can be limited and small with some guests mentioning areas needing improvement. The car parking area lacks shading and access to the hotel can be challenging. Overall, while there are some areas for improvement, the parking service provides a decent experience with positive aspects highlighted by the guests.
Family
Al Hamra Residence is an excellent choice for families looking for a memorable vacation. This family-friendly hotel offers a variety of amenities that cater specifically to children and families. There's a dedicated children’s club, play areas and a unique range of activities like cinema nights and animation for kids, making it an engaging environment for young guests. The spacious and well-appointed family suites are particularly notable, providing ample room for families of different sizes, including large families and those with toddlers.
The facilities include multiple swimming pools, although the kids' pool was reported closed by some guests. Despite this, the overall experience is enhanced by friendly staff, good customer service and a range of family-friendly features. The beach and garden areas are calm and beautiful, ideal for relaxing family time.
The hotel is pet-friendly, adding another layer of convenience for families traveling with pets. In addition to the great options and space for kids, the delicious buffet and beautiful views further enhance the stay. While some minor issues were mentioned, such as the lack of comfortable beds and waiting areas for families, the overall sentiment remains positive with the hotel being described as a hidden gem perfect for a relaxing and enjoyable family vacation.
Golf
Al Hamra Residence boasts a prime location for avid golfers, situated conveniently close to a golf course and the beach. Guests appreciated the proximity to the golf club, describing it as being adjacent or very close, facilitating easy access for a round of golf. The nearby mall also adds to the convenience of the location. However, a few reviews mentioned that the golf course facilities have seen some reduction and there are no other golf courses in the immediate vicinity. Despite this, the overall sentiment highlights the advantageous location for golf enthusiasts.
4 Star
Al Hamra Residence boasts an appealing mix of affordability and cleanliness that caters to travelers seeking value. While some guests found the services slightly deficient for a four-star rating, the hotel presents five-star facilities that elevate the overall experience. It provides a comfortable stay, despite some minor drawbacks such as the absence of a TV in certain bedrooms. Overall, Al Hamra Residence is a solid option for visitors valuing a combination of cost-effectiveness and quality amenities.
Accessible
Al Hamra Residence offers various accessible amenities for guests with disabilities. The hotel provides accessible rooms designed to cater to the needs of all guests. There is also an accessible pool, ensuring everyone can enjoy a refreshing swim. While the housekeeping services received praise, it seems there's still some room for improvement in certain areas. The surrounding area is currently under construction, which may cause some disturbances. However, the hotel's location and pool facilities receive positive mentions, indicating a generally satisfactory experience for accessible travel. Overall, Al Hamra Residence makes a concerted effort to provide accessible amenities and comfortable accommodations, though the ongoing construction could affect some aspects of the stay.
Outdoor Pool
Al Hamra Residence offers an impressive outdoor pool experience. Guests have consistently praised the pool for its excellent maintenance and cleanliness. Descriptors like amazing, beautiful and lovely highlight the pool's appeal. The hotel features two large outdoor pools, providing ample space for relaxation and recreation. The pool area is well-equipped, enhancing comfort and convenience. Families will appreciate the variety of water facilities and pool games available, as well as the dedicated kids club. Overall, the facilities provide a comfortable and enjoyable experience for all guests.
Romantic
Al Hamra Residence is a well-regarded destination, offering a blend of amenities suited for a variety of visitors including couples. While primarily noted as a 3-star hotel, it has garnered attention for providing a luxury experience, making it a viable option for honeymooners and couples seeking a romantic getaway. The property features multiple pools, including an outdoor pool, heated pool and a children's pool, making it accommodating for families as well. Its beachfront location invites guests to enjoy romantic walks along the safe and scenic shore. Additionally, the hotel's overall atmosphere and amenities make it an enjoyable spot for those looking to mix relaxation with a touch of luxury.
Dog Friendly
Al Hamra Residence is an appealing choice for travelers with pets, especially dogs. Guests appreciate the hotel's dedication to being pet-friendly with specially allocated rooms catering to those with pets. Many reviews highlight the enjoyable experiences pets had, mentioning that both the indoor and outdoor facilities are welcoming to dogs. The hotel even provides dog beds and bowls, ensuring the comfort of four-legged guests. The beach is another plus, being accessible and friendly to pets, allowing guests and their dogs to enjoy the seaside together. While there might be an extra fee for bringing pets, the hotel's overall animal-friendly atmosphere makes it a worthwhile option for pet owners.
Beachfront
Al Hamra Residence boasts a clean, expansive beachfront area, providing guests with easy access to a large, well-maintained private beach. The beachfront property offers calming views from the rooms' balconies, allowing visitors to enjoy the serene surroundings. Guests often highlight the nice sections of the beach and the convenience of quick poolside access, making it an ideal spot for both relaxation and recreation. The pool and beachfront amenities receive high marks for their upkeep and the overall pleasant environment they create. While there are occasional issues with responsiveness, the gracious maintenance and friendly staff contribute positively to the overall experience.
Yes, Al Hamra Residence has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Al Hamra Residence.
Yes, Al Hamra Residence welcomes dogs.
Yes, parking facilities are available at Al Hamra Residence.