Southcrest Manor Hotel, Best Western Signature Collection
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsSouthcrest Manor Hotel, Best Western Signature Collection, is highly praised for its exceptional location in a peaceful, leafy area of Redditch. The tranquil setting, surrounded by beautiful gardens and woodland, offers a serene escape while still being conveniently close to nearby attractions and essential amenities. Guests enjoy the picturesque landscapes and restful environment, making it an ideal retreat for both leisure and business travelers. The convenience of ample parking adds to its appeal.
The breakfast experience at the hotel is generally positive with many guests appreciating the wide variety and good quality of the buffet options, including vegetarian choices. However, there were some issues with food replenishment, temperature and service, especially for those with dietary restrictions. Despite these, the friendly staff often make breakfast a satisfactory experience.
Dinner at the hotel receives high marks for its delightful range of flavors, quality and presentation. Guests commend the tasty and well-prepared meals, though some noted occasional slow service and higher prices. The dining ambiance and accommodating environment for specific dietary needs contribute to a pleasant dinner experience overall.
The rooms are well-regarded for their cleanliness, comfort and modern amenities. Many guests appreciate the fresh bedding, spacious accommodations and lovely garden views. However, there are occasional remarks about the need for updates and attention to minor details such as heating and toiletries.
Cleanliness in the hotel is generally praised, though there are inconsistencies with some areas needing more rigorous cleaning and updating. Despite this, the friendly and attentive staff mitigate many concerns, ensuring a welcoming atmosphere.
The staff at Southcrest Manor Hotel are widely praised for their friendliness, helpfulness and attentiveness. From the reception to dining and housekeeping, the team significantly enhances guests' experiences, making them feel welcome and well-cared for.
While the WiFi receives mixed reviews, its availability is appreciated. Parking is also generally satisfactory, though the recently implemented fee and occasional communication issues about charges could be improved.
The hotel offers comfortable and spacious beds, though preferences for mattress firmness vary among guests. While some find the beds perfect for a good night's sleep, others mention issues with bed assembly and maintenance.
Rated as a four-star establishment, Southcrest Manor Hotel successfully blends the charm of a classic manor house with modern amenities, providing exceptional service and hospitality. The well-maintained gardens, luxurious rooms and attention to detail in service ensure a memorable stay.
Accessibility features are somewhat limited with challenges such as no lift and numerous stairs, which could be better addressed for guests with disabilities.
Overall, Southcrest Manor Hotel offers a luxurious and comfortable experience with beautiful surroundings, excellent service and a few areas for improvement in terms of consistency and accessibility. The hotel remains a highly recommended choice for those seeking a picturesque and tranquil stay.
Categories
The breakfast experience at the hotel is generally positive with many guests appreciating the wide variety and good quality of the buffet options, including vegetarian choices. However, there were some issues with food replenishment, temperature and service, especially for those with dietary restrictions. Despite these, the friendly staff often make breakfast a satisfactory experience.
Dinner at the hotel receives high marks for its delightful range of flavors, quality and presentation. Guests commend the tasty and well-prepared meals, though some noted occasional slow service and higher prices. The dining ambiance and accommodating environment for specific dietary needs contribute to a pleasant dinner experience overall.
The rooms are well-regarded for their cleanliness, comfort and modern amenities. Many guests appreciate the fresh bedding, spacious accommodations and lovely garden views. However, there are occasional remarks about the need for updates and attention to minor details such as heating and toiletries.
Cleanliness in the hotel is generally praised, though there are inconsistencies with some areas needing more rigorous cleaning and updating. Despite this, the friendly and attentive staff mitigate many concerns, ensuring a welcoming atmosphere.
The staff at Southcrest Manor Hotel are widely praised for their friendliness, helpfulness and attentiveness. From the reception to dining and housekeeping, the team significantly enhances guests' experiences, making them feel welcome and well-cared for.
While the WiFi receives mixed reviews, its availability is appreciated. Parking is also generally satisfactory, though the recently implemented fee and occasional communication issues about charges could be improved.
The hotel offers comfortable and spacious beds, though preferences for mattress firmness vary among guests. While some find the beds perfect for a good night's sleep, others mention issues with bed assembly and maintenance.
Rated as a four-star establishment, Southcrest Manor Hotel successfully blends the charm of a classic manor house with modern amenities, providing exceptional service and hospitality. The well-maintained gardens, luxurious rooms and attention to detail in service ensure a memorable stay.
Accessibility features are somewhat limited with challenges such as no lift and numerous stairs, which could be better addressed for guests with disabilities.
Overall, Southcrest Manor Hotel offers a luxurious and comfortable experience with beautiful surroundings, excellent service and a few areas for improvement in terms of consistency and accessibility. The hotel remains a highly recommended choice for those seeking a picturesque and tranquil stay.
Country House with Parking
This hotel offers free and spacious on-site car parking for all hotel guests. This ensures a hassle-free experience for visitors traveling by car.
Country House Taking Steps Towards Sustainability
Cheap Country House
Accessible Country House
4-Star Country House
Guest Reviews
Southcrest Manor Hotel, Best Western Signature Collection, is highly praised for its excellent location, nestled in a peaceful and leafy corner of Redditch. Guests frequently appreciate its quiet and serene setting, surrounded by beautiful gardens and woodland, providing a relaxing environment with plenty of nature and wildlife. The hotel’s convenient position near the M42 makes it easily accessible and well-connected for visiting nearby attractions and towns like Redditch, Bromsgrove and the NEC. Its seclusion from main roads offers a calm and tranquil atmosphere, while still being just a short walk or drive to the town center and other essential amenities.
The hotel's surroundings are often described as spectacular with lovely views of the garden and well-maintained grounds. This setting is perfect for those who enjoy picturesque landscapes and a restful environment. The proximity to hospitals, venues and workplaces further enhances its appeal for various guests, making it an excellent choice for both leisure and work stays. Guests also mentioned the convenience of ample parking and easy access to local functions and events.
Overall, Southcrest Manor Hotel's location combines the best of both worlds: a peaceful, rural retreat with the convenience of nearby urban facilities, providing a delightful and handy base for a wide array of travelers.
Southcrest Manor Hotel's breakfast experience received mixed reviews from guests. Many found the buffet breakfast to be very good with a wide variety of items available including vegetarian options. Descriptions of the breakfast ranged from lovely and amazing to excellent and very tasty. Several guests praised the breakfast for its good quality and value for money, noting the selection was generally plentiful and well-cooked with highlights such as made-to-order fried bread.
However, there were notable criticisms regarding the breakfast service and quality. Issues included food items running out and not being replenished promptly, hot food often being tepid or cold and limited choices for those with dietary restrictions like gluten-free options. Some guests reported poor service with staff not being attentive enough, resulting in a less coordinated meal experience. The breakfast selection was sometimes described as disappointing or below expectations with specific mentions of greasy or undercooked items.
Despite these inconsistencies, the friendly staff and overall good selection made the breakfast a satisfactory experience for many guests. Improvements in replenishing hot items, variety and attentiveness of the staff could enhance the dining experience further.
The dinner experience at the Southcrest Manor Hotel, Best Western Signature Collection, showcases a range of flavors and quality that many guests find delightful. Many commend the food for being lovely, fantastic and delicious with some describing the dining service as great and the food presentation as beautiful. The evening meals often receive high praise for their quality, good-sized portions and great value for money. Specific dishes like the steak pie and Sunday lunch are mentioned positively, along with a variety of well-prepared meals that are superb and excellent.
However, not all reviews are entirely positive. Some guests experienced issues such as slow service, confusing dinner arrangements and occasional dissatisfaction with specific dishes like pizzas or tikka curry. Additionally, the price of dinner and beverages was noted as being on the higher side by a few reviewers. Despite these concerns, the overall dining ambiance, including the restaurant and bar facilities, well-stocked bar and lovely environment, received favorable comments.
For those seeking gluten-free options or specific meal recommendations during their stay, the hotel seems accommodating. In conclusion, while there are some areas for improvement, the dinner experience at Southcrest Manor Hotel is generally well-received with numerous guests appreciating the quality and value of the meals offered.
Southcrest Manor Hotel's rooms have received a mix of feedback from its guests. On the positive side, numerous reviewers praised the rooms for being clean, comfortable and well-sized with several noting fresh bedding and modern bathroom facilities. High-quality bedding and spacious accommodations were frequently highlighted, contributing to a pleasant stay. Some guests appreciated the lovely garden views and effective room decor that maintained a modern and tidy appearance.
However, a few areas for improvement were noted. Several guests found the rooms to be cold upon arrival and instances of inadequate toiletries were mentioned. There were occasional remarks about rooms needing updates or minor maintenance, such as issues with curtain lengths and the general tired appearance of certain rooms.
The overall consensus points to a generally comfortable and clean experience with spacious rooms and some beautiful views, but there is a need for more consistent maintenance and attention to details such as heating and bathroom supplies.
Southcrest Manor Hotel, Best Western Signature Collection, receives largely favorable feedback from guests regarding the bedding. Many reviews highlight the presence of super king-size and large beds, frequently described as comfortable and roomy. Cleanliness is often praised with clean, comfortable and well-made beds receiving positive remarks. The beds feature good quality mattresses and firm yet soft mattresses that many guests find themselves enjoying for a good night's sleep.
However, not all feedback is equally glowing. There are references to some beds being hard or uncomfortable with certain guests experiencing a less-than-ideal rest. Issues with bed assembly, such as two singles being joined to form a double or king-size bed, have been noted. Some beds have been described as lumpy or too soft with occasional mentions of dips in the middle that can disrupt sleep.
Attention to detail in bed making and maintenance of bed linens appears to be necessary, as some guests pointed out issues like improperly maintained linens and missing bedding. Despite these challenges, it's worth mentioning that many visitors still found the beds to provide a largely comfortable experience and expressed an intention to return.
All in all, Southcrest Manor Hotel strikes a balance, offering mostly quality and comfort in their bedding with minor areas for improvement highlighted by guests focused on very specific personal preferences.
Southcrest Manor Hotel, part of the Best Western Signature Collection, has received a mixed array of reviews regarding its cleanliness. Guests broadly appreciated the cleanliness throughout the hotel, often describing their rooms as clean, comfortable, tidy and even spotless in many cases. Positive remarks highlight that the hotel, including its gardens and public areas, is maintained well with sparkling surfaces and a welcoming atmosphere.
However, the hotel seems to struggle with consistency. Some guests reported issues such as stained carpets, dirty sinks, dust on furniture and poorly cleaned bathrooms. Several reviews mentioned stains on soft furnishings and linens with some even finding mould and faeces in the bathrooms. The corridors and external areas also received criticism for their cleanliness.
Despite these inconsistencies, guests acknowledged the friendly and attentive staff, which somewhat mitigates their concerns. The hotel appears to have areas that are exceptionally well maintained, such as the honeymoon suite and certain rooms, while other areas seem in need of more rigorous cleaning and updating. Overall, while the cleanliness is praised by many, there are significant areas where improvement is needed to ensure a uniformly positive experience.
Southcrest Manor Hotel, Best Western Signature Collection, is widely praised for its exceptional staff. Guests frequently describe the team as friendly, lovely and accommodating, often highlighting their helpful and attentive nature. The reception staff received commendations for their warm and responsive service with many guests noting efficient check-ins and informative assistance. Specific mentions of individuals like Helen, Bethany and Molly underscore the personal touches and professionalism that leave a positive impression. Dining and housekeeping staff also earn high marks for their politeness and attentiveness, contributing to a pleasant overall experience. Despite occasional comments on areas needing improvement, such as attentiveness during breakfast and staff organization, the consensus is that the staff significantly enhance guests' stays by being approachable, courteous and efficient. This strong focus on customer service ensures that visitors feel welcome and well-cared for, endorsing Southcrest Manor Hotel as a hospitable choice.
The WiFi at Southcrest Manor Hotel, Best Western Signature Collection has garnered mixed reviews from guests. While some found the standard WiFi to be good and usable without any limits, others experienced issues such as slow speeds, intermittent connections and difficulty connecting, especially in areas like the restaurant. Although the broadband speed was considered average by some, others faced practical challenges with the connection, such as needing to log back in frequently. Despite these issues, the availability of free WiFi is a positive note for many guests.
Southcrest Manor Hotel, part of the Best Western Signature Collection, offers a mixed experience when it comes to parking. Many guests appreciated the ample and plentiful parking spaces, mentioning that it was easy to find and convenient. The parking grounds were described as stunning and secured, adding a layer of comfort for travelers. However, several guests were surprised by a recently implemented parking fee of £5 per night, which was not clearly communicated during their booking process. Despite this charge, the overall sentiment leans positive with many finding the parking satisfactory, ample and protective. Some noted that the space was dusty, but it did not appear to significantly detract from the overall convenience. The hotel would benefit from more transparent communication regarding parking fees to avoid any confusion for future guests.
Nestled in the heart of Southcrest, the Southcrest Manor Hotel, part of the Best Western Signature Collection, offers a unique blend of classic charm and modern amenities. The hotel, set within a lovely old Manor House, boasts some truly beautiful features that effortlessly blend traditional elegance with vibrant modern interiors. Guests will appreciate the solid beds with comfy duvets, soft mattresses and a bathroom experience comparable to a five-star establishment, complete with thick, absorbent towels. The rooms also provide full tea service, including a kettle, a selection of coffees and teas and complimentary snacks and biscuits, ensuring a comfortable and relaxing stay.
A cornerstone of this four-star hotel is its exceptional service and hospitality standards. Guests frequently commend the staff for their professionalism and attentiveness, contributing to the hotel's reputation for great facilities and well-maintained surroundings. The cleanliness is also held to four-star standards, enhancing the overall guest experience.
The Southcrest Manor's garden resembles a stately home, providing a picturesque setting for relaxation. With its inviting ambiance and exceptional amenities, this hotel is highly recommended for those seeking a luxurious and memorable stay. Despite some areas showing signs of wear and tear, the overall quality and service of this well-regarded hotel make it a landmark in the area.
Southcrest Manor Hotel, a Best Western Signature Collection, offers some accessible features for guests with disabilities but has room for improvement. The hotel boasts good accessibility overall with an accessible entrance and designated disabled parking. Its convenient location, easily accessible via the M42, adds to its appeal. The conservatory bar area, overlooking lovely gardens, is a pleasant space for relaxation. However, the hotel's internal layout proves challenging with no lift available and numerous stairs, making it difficult for guests with limited mobility. Furthermore, long walks with steps to some rooms and a lack of assistance with heavy luggage add to the inconvenience. Better signage for accessibility features is necessary to enhance the overall experience for guests with disabilities.
The Southcrest Manor Hotel, part of the Best Western Signature Collection, offers a luxurious stay lauded for its attention to detail and quality service. Guests have noted the hotel's upper-class ambiance and the superb decoration throughout the rooms and dining areas. The terrace and garden evoke the feel of a five-star hotel, contributing to an overall sense of elegance and style. With outstanding rooms described as airy and well-decorated, it provides a certain stately splendor. The luxurious honeymoon suite specifically was a highlight for some, although a few suggested a more modern touch could enhance the experience further. Nonetheless, the blend of luxury and value makes this hotel a prime choice for a comfortable and refined escape.
Location Show Map
Location
The hotel's surroundings are often described as spectacular with lovely views of the garden and well-maintained grounds. This setting is perfect for those who enjoy picturesque landscapes and a restful environment. The proximity to hospitals, venues and workplaces further enhances its appeal for various guests, making it an excellent choice for both leisure and work stays. Guests also mentioned the convenience of ample parking and easy access to local functions and events.
Overall, Southcrest Manor Hotel's location combines the best of both worlds: a peaceful, rural retreat with the convenience of nearby urban facilities, providing a delightful and handy base for a wide array of travelers.
Breakfast
However, there were notable criticisms regarding the breakfast service and quality. Issues included food items running out and not being replenished promptly, hot food often being tepid or cold and limited choices for those with dietary restrictions like gluten-free options. Some guests reported poor service with staff not being attentive enough, resulting in a less coordinated meal experience. The breakfast selection was sometimes described as disappointing or below expectations with specific mentions of greasy or undercooked items.
Despite these inconsistencies, the friendly staff and overall good selection made the breakfast a satisfactory experience for many guests. Improvements in replenishing hot items, variety and attentiveness of the staff could enhance the dining experience further.
Dinner
However, not all reviews are entirely positive. Some guests experienced issues such as slow service, confusing dinner arrangements and occasional dissatisfaction with specific dishes like pizzas or tikka curry. Additionally, the price of dinner and beverages was noted as being on the higher side by a few reviewers. Despite these concerns, the overall dining ambiance, including the restaurant and bar facilities, well-stocked bar and lovely environment, received favorable comments.
For those seeking gluten-free options or specific meal recommendations during their stay, the hotel seems accommodating. In conclusion, while there are some areas for improvement, the dinner experience at Southcrest Manor Hotel is generally well-received with numerous guests appreciating the quality and value of the meals offered.
Rooms
However, a few areas for improvement were noted. Several guests found the rooms to be cold upon arrival and instances of inadequate toiletries were mentioned. There were occasional remarks about rooms needing updates or minor maintenance, such as issues with curtain lengths and the general tired appearance of certain rooms.
The overall consensus points to a generally comfortable and clean experience with spacious rooms and some beautiful views, but there is a need for more consistent maintenance and attention to details such as heating and bathroom supplies.
Beds
However, not all feedback is equally glowing. There are references to some beds being hard or uncomfortable with certain guests experiencing a less-than-ideal rest. Issues with bed assembly, such as two singles being joined to form a double or king-size bed, have been noted. Some beds have been described as lumpy or too soft with occasional mentions of dips in the middle that can disrupt sleep.
Attention to detail in bed making and maintenance of bed linens appears to be necessary, as some guests pointed out issues like improperly maintained linens and missing bedding. Despite these challenges, it's worth mentioning that many visitors still found the beds to provide a largely comfortable experience and expressed an intention to return.
All in all, Southcrest Manor Hotel strikes a balance, offering mostly quality and comfort in their bedding with minor areas for improvement highlighted by guests focused on very specific personal preferences.
Cleanliness
However, the hotel seems to struggle with consistency. Some guests reported issues such as stained carpets, dirty sinks, dust on furniture and poorly cleaned bathrooms. Several reviews mentioned stains on soft furnishings and linens with some even finding mould and faeces in the bathrooms. The corridors and external areas also received criticism for their cleanliness.
Despite these inconsistencies, guests acknowledged the friendly and attentive staff, which somewhat mitigates their concerns. The hotel appears to have areas that are exceptionally well maintained, such as the honeymoon suite and certain rooms, while other areas seem in need of more rigorous cleaning and updating. Overall, while the cleanliness is praised by many, there are significant areas where improvement is needed to ensure a uniformly positive experience.
Staff
Wi-Fi
Parking
4 Star
A cornerstone of this four-star hotel is its exceptional service and hospitality standards. Guests frequently commend the staff for their professionalism and attentiveness, contributing to the hotel's reputation for great facilities and well-maintained surroundings. The cleanliness is also held to four-star standards, enhancing the overall guest experience.
The Southcrest Manor's garden resembles a stately home, providing a picturesque setting for relaxation. With its inviting ambiance and exceptional amenities, this hotel is highly recommended for those seeking a luxurious and memorable stay. Despite some areas showing signs of wear and tear, the overall quality and service of this well-regarded hotel make it a landmark in the area.
Accessible
Luxury
No, Southcrest Manor Hotel, Best Western Signature Collection doesn't have any pool.
No, a spa isn't available at Southcrest Manor Hotel, Best Western Signature Collection.
No, Southcrest Manor Hotel, Best Western Signature Collection doesn't allow dogs.
Yes, parking facilities are available at Southcrest Manor Hotel, Best Western Signature Collection.
No, Southcrest Manor Hotel, Best Western Signature Collection doesn't have a gym.
Location Show Map
More Options
