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Summary of reviewsB&B HOTEL Reims Centre Gare is highly regarded for its prime location, which offers easy access to both the city center and the main train station. Guests frequently commend the hotel's proximity to various local attractions, dining options and parking facilities. Despite its central position, the hotel provides a quiet ambiance, along with friendly and attentive service from the staff, contributing to a welcoming atmosphere that enhances the stay.
The breakfast offerings at the hotel are generally well-received with guests appreciating the good value for money and variety of options available. Popular items include baguettes, croissants, pain au chocolat, scrambled eggs and bacon. However, some guests suggest adding more savory and fruit options to improve the selection.
Room cleanliness garners frequent praise with guests describing the accommodations as clean, functional and minimalist. Despite the rooms being on the smaller side, they are deemed comfortable and quiet, ideal for short stays. Comfortable bedding is a notable positive, although some guests report issues with room temperature control and soundproofing.
The staff's friendliness and professionalism leave a strong, positive impression on guests, significantly enhancing their overall experience. Reception staff, in particular, are highlighted for their helpfulness and courteous demeanor, ensuring a smooth check-in process and enjoyable stay.
While the hotel's free wifi service receives mixed reviews with some guests experiencing slow and unreliable connections, the overall sentiment remains positive. Convenient amenities like luggage storage and USB ports for charging phones add to the hotel's appeal.
For families, the hotel offers a suitable environment and good value for money, making it a pleasant choice for those traveling with children. Additionally, the hotel is pet-friendly, welcoming dogs and providing amenities to accommodate them, although more detailed information on pet policies could improve the experience further.
In summary, B&B HOTEL Reims Centre Gare stands out for its excellent location, friendly and attentive staff, good breakfast offerings and overall cleanliness, making it a recommended choice for travelers looking to explore Reims. The hotel is suitable for both short stays and family trips, while minor improvements in room amenities and wifi service could enhance the guest experience. Show more
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Hotel Taking Steps Towards Sustainability
This hotel has a SOCOTEC SuMS sustainability certification and reinvests at least 10% of its profits into community and sustainability initiatives. It features double-glazed windows and uses at least 80% LED lighting. The hotel implements a comprehensive recycling policy and actively avoids single-use plastics by providing reusable cups and tableware.
Hotel near Nightlife Spots
Situated near the train station, this hotel provides easy access to transportation and is within a reasonable distance of the city center's nightlife. Guests can take a short taxi or bus ride to reach the main entertainment areas.
Accessible Hotel
This hotel offers air-conditioned rooms adapted for people with reduced mobility. Four of the rooms are designed for persons with limited mobility.
Family Friendly Hotel
Dog Friendly Hotel
Room Types
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Double Room - Disability AccessThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
7.5
Good
Location
B&B HOTEL Reims Centre Gare enjoys an enviable location that guests consistently praise for its proximity to both the city center and the main train station. The convenience of being just a short walk away from the bustling downtown area, filled with restaurants, cafes and tourist attractions such as the cathedral and pedestrian streets, makes it an excellent base for exploring Reims. Guests also appreciate the easy access to parking facilities and the quiet ambiance despite its central location. Staff at the hotel are noted for their friendliness and attentive service, contributing to a welcoming atmosphere. Overall, the strategic location, combined with good value for money and practical amenities, makes the hotel a highly recommended choice for travelers looking to explore Reims.
Breakfast
B&B HOTEL Reims Centre Gare receives generally positive feedback for its breakfast offerings. Guests frequently highlight the breakfast's good value for money, especially for those traveling by train. Many describe the breakfast as hearty, simple but sufficient and a great way to start the day. Popular items include fresh baguette, croissants, pain au chocolat, scrambled eggs and bacon. The variety is appreciated with some noting a diverse choice and well-stocked buffet.
However, a few guests find the choices limited and suggest improvements, such as adding ham, salami or more savory and fruit options. While some found the breakfast room small and occasionally disorganized, the quality was often deemed satisfactory compared to the price. Overall, the breakfast experience is positive, aligning well with its affordability and convenience.
Rooms
The rooms at B&B HOTEL Reims Centre Gare receive varied feedback from guests, but several common themes emerge. Overall, the cleanliness of the rooms is consistently praised with many reviews mentioning the rooms being clean, tidy and well-kept. Guests also appreciate the functional and simple decor, describing the accommodations as minimalist but efficient, which is ideal for short stays.
The size of the rooms is frequently highlighted with many guests noting that the rooms are small or even tiny. While some find the limited space to be practical and sufficient for short visits, others suggest that it can feel cramped, particularly when staying for longer periods or with more than one person. Despite the small size, the rooms are often described as comfortable and quiet with good insulation against external noise, although some reviews mention issues with soundproofing between rooms.
Comfortable bedding is a positive aspect mentioned in some reviews, contributing to a decent night’s sleep. However, there are occasional remarks about room temperature control issues, such as rooms being too hot or air conditioning not working properly. The bathrooms, although clean, tend to be described as small and basic with some guests pointing out a lack of amenities like hair dryers and sufficient towels.
In terms of location, the hotel is noted for its convenience, being close to the Reims train station, which some rooms overlook. This results in some noise from passing trains, but many guests find it manageable. The overall value for money is seen as good with the hotel offering a modest yet welcoming environment suitable for short stays in the city center.
Beds
B&B HOTEL Reims Centre Gare offers a welcoming experience, especially when it comes to its bedding. Guests frequently highlight the comfort of the beds, describing them as good, comfortable and even exceptionally comfortable. Many appreciated the quality of the bedding and enjoyed restful nights with warm duvets and soft sheets. The beds in some rooms are mentioned as being spacious and firm, catering to those who prefer a harder mattress. However, a few guests found the beds too hard or the pillows too soft for their liking. There is a consensus that while the mattresses are generally comfortable, the size and firmness might not suit everyone. Despite some mixed feelings on bed firmness, the overall comfort and quality of the bedding make it a prominent positive aspect of staying at this hotel.
Cleanliness
B&B HOTEL Reims Centre Gare receives mixed reviews when it comes to cleanliness. The majority of guests find the hotel to be very clean, praising its well-maintained rooms, spotless bathrooms and thorough daily housekeeping. Many describe the establishment as clean, functional and comfortable with clean floors, toilets and walls frequently highlighted.
However, there are notable criticisms regarding the cleanliness of some areas. Some guests noted issues such as stinky towels, greasy handprints on headboards and hair in the bathrooms. Although the overall cleanliness is frequently praised, there are several mentions that it could be improved in specific areas, like the bathrooms and less obvious spots such as under tables and baseboards.
In summary, while the hotel maintains a generally high standard of cleanliness, there are occasional lapses that detract from an otherwise positive impression. The clean rooms and common areas contribute to a pleasant stay, but attention to detail could enhance the overall guest experience.
Staff
The staff at B&B HOTEL Reims Centre Gare consistently receive high praise from guests. The reception staff are described as friendly, courteous and professional, ensuring an excellent first impression and a smooth check-in process. Phrases like "friendly staff," "warm welcome," and "attentive staff" appear frequently, reflecting a high level of customer satisfaction. Guests commonly mention the helpful and accommodating nature of the staff, making both arrival and stay enjoyable. Occasional comments note discrepancies, such as select instances of unsmiling or unhelpful personnel, but these are rare and overshadowed by the numerous positive remarks. The manager and receptionists, in particular, are highlighted for their professionalism and responsive assistance. Overall, the staff's friendliness, attention to detail and welcoming demeanor significantly enhance the guest experience at this hotel.
Wi-Fi
B&B HOTEL Reims Centre Gare generally receives praise for its friendly and helpful staff, as well as its swift check-in process. The hotel's atmosphere is described as small but very nice with guests appreciating certain conveniences like available USB ports for charging phones. However, the wifi experience appears to be inconsistent. While some found the wifi to be excellent or okay, others encountered issues such as slow, unreliable and spotty connections. The necessity to reconnect to the network upon each entrance and exit from the hotel and a complicated login process were noted as drawbacks. Significantly, some guests reported no wifi access in their rooms, only in the lobby. Overall, while the hotel excels in hospitality and basic amenities, the wifi service leaves room for improvement.
Family
B&B HOTEL Reims Centre Gare offers a family-friendly atmosphere with infrastructure well-suited for families. Guests mention that the room sizes are sufficient for family stays, especially for shorter visits. The location is convenient, being close to both the city center and transportation options. The hotel provides essential amenities like luggage storage, which is beneficial for those who want to explore the area before departure. Families find the hotel to offer good value for money and appreciate the family-friendly environment, making it a pleasant choice for those traveling with children.
Nightlife
The area surrounding B&B HOTEL Reims Centre Gare is vividly active, especially in the evenings. Its proximity to the train station means there is a noticeable buzz as people come and go. While this often includes the sound of footsteps and some evening noise, the location is bustling with youthful energy, adding to the lively atmosphere of the Reims nightlife. The social vibe around the hotel can be felt most during weekends, making it a dynamic spot for those who enjoy an active urban environment.
Accessible
B&B HOTEL Reims Centre Gare offers a range of features that cater well to guests with disabilities. The hotel provides accessible parking and handicap-accessible showers, ensuring convenience for those with mobility needs. The presence of fast and quiet elevators adds to the ease of movement within the premises. The reception, which is open 24 hours a day, facilitates smooth check-ins, even for last-minute bookings.
The hotel's location is ideal for visitors relying on public transport, being very close to the train station and offering good accessibility to the city center and local amenities. Ground floor rooms and wheelchair-accessible options are available, making it accommodating for all guests.
Despite some room size limitations and occasional issues with air conditioning noise, the rooms and bathrooms are generally clean, efficient and comfortable. The staff are noted for being very helpful and kind, contributing to an overall positive guest experience. However, there are some areas where accessibility can be improved and guests reported minor inconveniences such as the abundance of dirty towels and occasional noise disruptions throughout the night.
Dog Friendly
The reviews for B&B HOTEL Reims Centre Gare indicate that the hotel is notably dog-friendly. Guests have praised the establishment for welcoming pets with specific mentions of dogs and even puppies being allowed. An additional fee is required for dogs and ample parking is available for guests traveling with working dogs. Overall, the positive feedback highlights the hotel's accommodating attitude towards pets, making it a suitable choice for travelers with dogs. However, some reviews suggest that more detailed information on dog-friendly amenities and rules would be helpful. Despite a few instances of unwanted attention towards pets from other guests, the general sentiment remains positive regarding the hotel's pet policies.
No, B&B HOTEL Reims Centre Gare doesn't have any pool.
No, a spa isn't available at B&B HOTEL Reims Centre Gare.
Yes, B&B HOTEL Reims Centre Gare welcomes dogs.
No, parking facilities aren't available at B&B HOTEL Reims Centre Gare.
No, B&B HOTEL Reims Centre Gare doesn't have a gym.