Terrazas Del Mar impresses many with its exceptional location and breathtaking ocean views, making it a favored choice for visitors seeking a tranquil seaside retreat. Located near the beach and Reñaca's local attractions, guests appreciate its convenient access to both relaxation and exploration. The staff earns high marks for their warmth, attentiveness, and dedication to guest satisfaction, with special commendations for individuals like Sofia and Carol who enhance the hospitality experience.
Guests frequently highlight the delicious and substantial breakfast as a perfect start to their day, even as some suggest room for improvement regarding its variety and timing. However, the charm of the ocean-view rooms is partially overshadowed by maintenance and cleanliness issues. While comfortable beds and pleasing room lighting are noted, recurring concerns about the condition of bedding and furniture suggest a need for updates.
Cleanliness remains a significant area for improvement, with many reviewing the bathrooms and public areas as requiring better upkeep. Despite the picturesque setting, the pool also suffers from inconsistent maintenance, affecting its appeal. The beach, though stunning, is not easily accessible due to a steep staircase, which may pose challenges for some guests.
Wifi connectivity is limited to certain areas, which can be inconvenient for those needing reliable access. Despite these challenges, the beautiful environment, stunning sea views, and attentive service help create a positive overall experience at Terrazas Del Mar. The hotel's prime location and commendable staff continue to make it a popular choice, though enhancements in facilities and amenities would significantly boost guest satisfaction.
Dei Templi Apart Hotel offers a premium experience through its stellar location, exceptional cleanliness and friendly service. The hotel is situated in a stunning spot with breathtaking sea views, perfect for those who value tranquility yet still wish to explore the vibrant adjacent areas of Reñaca and ConCon. The picturesque setting, combined with close proximity to a range of shops, eateries and entertainment options, makes it a desirable choice for travelers. Public transport is conveniently accessible, although having a car could be beneficial for navigating its slightly remote location.
Guests consistently praise the delicious and generous breakfast, which notably includes freshly baked bread and natural fruit juices. The personalized room service enhances the luxurious experience. The rooms are modern, clean and well-equipped with small kitchens that are particularly beneficial for extended stays. Excellent views from the rooms, especially those overlooking the ocean, significantly enhance the stay. While some rooms may feel compact with minor maintenance issues and occasional noise disturbances, the overall value remains high. The terrace apartments are notably popular for their stunning views.
Cleanliness is a highlight with numerous reviews commending the hotel for its immaculate conditions and well-maintained facilities. The dedicated and attentive staff further augment the hotel's appeal with special mentions frequently given to individual team members for their exceptional service. The staff are known for their welcoming and helpful demeanor, making guests feel genuinely valued.
The hotel provides reliable WiFi, though some guests have encountered intermittent connectivity issues. The outdoor pool is another strong feature, praised for its cleanliness, pleasant ambiance and beautiful views. While the need for pre-booking the pool by the hour may be seen as a slight inconvenience, the pool area remains a popular facility.
The hotel's pet-friendly policy earns high marks, making it an excellent choice for travelers with pets, offering amenities like food and water dishes that cater specifically to pet needs.
Overall, Dei Templi Apart Hotel promises a modern, clean and comfortable retreat with fantastic views, friendly service and convenient amenities, making it a top recommendation for travelers looking for a serene yet accessible stay in Viña del Mar.