Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination
Reno, 500 North Sierra Street39.531757,-119.815958(Show on Map)
7.4
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSat, 03 Oct - Sun, 04 Oct03 Oct - 04 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination enjoys a prime downtown location that guests frequently praise for its convenience, offering easy access to attractions like museums, the National Bowling Stadium and the University of Nevada Reno. Families appreciate nearby arcades and eateries, while the hotel's connection to other casinos in THE ROW is a big hit for entertainment seekers. Despite some concerns about safety and walking distances, the overall sentiment is positive regarding the location.
The breakfast experience is mixed with many guests appreciating the quality offerings at Madame Butterworks and the 24-hour availability of coffee, tea and water. However, the absence of a buffet, limited options, increased prices and service inconsistencies suggest planning ahead for breakfast.
Guests laud the variety of dining options available, particularly enjoying Brew Bros, Sushi & Saki and Ichiban Japanese steakhouse. However, early restaurant closures and the lack of late-night dining options were noted as drawbacks. Despite these, the diversity and accessibility of dining choices remain strong points.
The rooms are frequently highlighted for their spaciousness, cleanliness and comfort. Many appreciate the large, modern and nicely decorated rooms with picturesque views of the city and mountains. While some areas could use further upgrades, amenities like comfortable beds, large TVs and good temperature control make for a satisfying stay.
Cleanliness is generally praised with many guests noting clean, comfortable and spacious rooms, along with well-maintained common areas. However, some guests reported occasional issues with housekeeping and cleanliness in certain areas of the property.
Staff experiences are mixed with many guests praising the helpful and friendly staff. Exceptional service from individuals like Claudia and Carl and the valet and security staff were particularly noted. However, there were notable instances of rude and unprofessional behavior, especially at the front desk and some restaurants, suggesting inconsistent service quality.
The free WiFi is a welcome feature, though experiences vary. Some guests found it reliable and fast, while others reported it being spotty or slow. Despite this, other amenities like the coffee shop and free parking were well-received.
Parking receives commendation for being spacious, free and easy to find, though some guests find it inconvenient due to its distance from the hotel towers and poor signage. Despite occasional challenges, the parking facilities are generally appreciated.
For families, Circus Circus Reno offers a variety of engaging activities, particularly enjoying the extensive arcade area and free Circus acts. While some concerns about facilities and safety were noted, the hotel remains a great destination for family fun.
The nightlife scene offers vibrant entertainment with easy access to bars, restaurants and casinos, providing a lively atmosphere with great shows and bands, particularly in the Silver Legacy.
Guest reviews on the beds are mixed. Many found them clean and comfortable, providing a good night's sleep, while others reported issues with hardness and wear. Overall, the bedding experiences varied but leaned towards a comfortable stay for most.
In summary, Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination offers a central, convenient location with a range of dining options, comfortable rooms and extensive entertainment choices. While service quality and cleanliness can be inconsistent, the overall experience is positive, particularly for families and entertainment seekers.
Categories
Golf
AI-generatedPart of The ROW complex, this hotel provides access to Reno's golf courses and is included in golf packages offered by the interconnected properties.
Free Wi-Fi
AI-generatedThis hotel provides free Wi-Fi and is centrally located. It features a casino and various dining options, making it suitable for both leisure and business travelers seeking connectivity.
Parking
AI-generatedFree self-parking and valet parking are provided. The resort offers ample parking, including spaces designed to accommodate buses, trucks, and RVs.
EV charging stations
Accessible
AI-generatedThe hotel has 2 accessible entrances, the main registration entrance and the one at Sierra and 5th. The registration doors open automatically and the Sierra and 5th doors have a switch that is an appropriate distance from the door. The bell stand has power scooter for rent.
EV charging stations
AI-generatedCasinos and resorts often provide EV charging as an amenity to attract guests. Circus Circus Reno Hotel Casino at THE ROW may offer this service.
3 Star
AI-generatedThis downtown Reno resort offers a central location and a variety of entertainment options, including a casino.
Casino
Nightlife
Business
Sustainability Journey
Honeymoon
Room Types
Luxury Premium Room 2 Queen Non-SmokingThe Luxury Premium 2 Queen room ranges from 332 -355 square feet and includes two queen beds with a Serta presidential mattress. Features include a mini fridge, 42-inch flat-screen TV. The room has a contemporary design.
Please note, Luxury Premium rooms are located in the North Tower and the tower is located off of the hotel lobby.
Mini Suite High Floor 1 King Non-SmokingThe Mini-Suite is 570 square feet and is a spacious room with a separate living room and bedroom area located on floors 19-23. The door between the rooms allows privacy. The bedroom area has a King Size bed and the living room area with a Queen Size sofa pull out bed and a 42” flat panel TV mounted in the living room area and bedroom area. There is two telephone located in the living room area and bedroom area. The closet is complete with closet doors. Refrigerator for guest use.
Deluxe Premium Room 1 King Non-Smoking The Deluxe Premium King room ranges from 347-372 Square feet and includes one king bed with a Serta presidential mattress. Features include a contemporary design, mini fridge, 42-inch flat-screen TV, a workspace with chair and an additional plush sitting chair.
Please note, Deluxe Premium rooms are located in the Sky Tower and the tower is approximately 2 blocks from the hotel lobby.
Deluxe Premium Room 2 Queen Non-SmokingThe Deluxe Premium Two Queen room ranges from 332-355 square feet and includes two queen beds with a Serta presidential mattress. Features include a mini fridge, 42-inch flat-screen TV. The room has a contemporary design.
Please note, Deluxe Premium rooms are located in the Sky Tower and the tower is approximately 2 blocks from the hotel lobby.
Luxury Premium Room 1 King Non-SmokingLuxury Premium King room ranges from 372 -384 Square feet and includes one king bed with a Serta presidential mattress. Features include a mini fridge, 42-inch flat-screen TV. The room has a contemporary design. Please note, Luxury Premium rooms are located in the North Tower and the tower is located off of the hotel lobby.
Mini Suite Low Floor 1 King Non-SmokingThis spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Sky Tower, Premium Room, 1 King, Mountain ViewProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as mountain views. The unit offers 1 bed.
Sky Tower, Premium Room, 2 Queen, Mountain ViewOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as mountain views. The unit offers 2 beds.
Executive Suite King Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Spa Suite King Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit has 1 bed.
VIP Suite King Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Room Type Assigned on Arrival The unit has 1 or 2 beds and will be assigned at check-in.
Guest Reviews
7.4
Good
Review Summaries
Summarized by AI
Location
Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination boasts a prime location that guests frequently praise. Nestled in downtown Reno, the hotel offers convenient access to a multitude of attractions and amenities. Its proximity to the airport, river walk, museums, the National Bowling Stadium and the University of Nevada Reno makes it an ideal base for various activities and events. Families appreciate the nearby arcades and eateries, while the connection to other casinos in THE ROW is a hit for those looking to explore more entertainment options.
Guests find the area convenient for walking with easy access to downtown restaurants, bars and shops. The free shuttle service to the airport and easy access to the freeway further add to the convenience. The location also caters to specific events like the Hot August Nights festival and Street Vibrations, drawing visitors closer to the excitement.
However, some reviews mention the downtown area's safety concerns and a few find the walking distances within the hotel complex cumbersome, especially for those with specific accessibility needs. Despite these drawbacks, the overall sentiment remains positive with most visitors valuing the central location and plentiful amenities.
Breakfast
The breakfast experience at Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination receives mixed feedback from guests. Many praise the quality of breakfast at Madame Butterworks and commend the talented chefs for their delicious offerings. A notable highlight is the 24-hour availability of complimentary coffee, tea and water. Guests appreciate the convenience of an in-room coffee machine and mini-fridge that make it easy to have a pleasant breakfast.
However, several guests express disappointment over the lack of a buffet and the limited breakfast options without lengthy wait times. The reduced menu and increased prices at the breakfast cafe have drawn some criticism and the absence of complimentary breakfast or early morning options also left some guests dissatisfied. Confusion and inconvenience due to the route from Hotel Reception to the Sky Tower and the closure of certain breakfast facilities were noted.
Overall, while there are some standout breakfast choices within the hotel, the limited availability and service inconsistencies suggest that planning ahead for breakfast might be necessary for a satisfying experience.
Dinner
Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination offers a diverse array of dining options, despite some limitations regarding operating hours and variety. Guests praised the Brew Bros restaurant, Sushi & Saki and the Ichiban Japanese steakhouse for their delicious offerings and found good choices at the food court with reasonable prices. Many appreciated the convenience of having multiple restaurants within the complex and enjoyed spots like El Jefe, known for its happy hour.
However, the guest experience is somewhat hindered by early restaurant closures and the unavailability of late-night dining options. Patrons expressed frustration with some establishments closing by 8pm, contributing to a scarcity of eateries open late into the night. Additionally, pricing emerged as a concern; although some found the prices reasonable, many deemed the food overpriced considering the quality.
Despite these drawbacks, the overall sentiment highlights that the variety and accessibility of dining choices are strong points, especially with the ROW offering more extensive options. The convenience of having several handy restaurants in the lobby and close proximity to other attractions further enhances the dining experience. While improvements could be made in terms of expanded hours and more late-night options, many guests found satisfaction in the tasty and diverse food offerings available.
Rooms
At the Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination, guests frequently highlight the spaciousness, cleanliness and comfort of the rooms, emphasizing their suitability for both relaxation and value for money. The rooms are described as large, modern and nicely decorated with many offering picturesque views of the city and mountains. Recent renovations have upgraded numerous rooms, lending them a fresh, contemporary look that many visitors appreciated.
However, some areas still show signs of wear and could benefit from further upgrades. While most guests found their accommodations to be clean and tidy, a few noted occasional lapses in housekeeping and maintenance, such as slow-draining bathtubs, noisy air conditioners and minor cleanliness issues like dusty vents or stained carpets.
Amenities such as comfortable beds, large TVs and good room temperature control are popular among guests. Additionally, rooms in the Sky Tower are particularly praised for their renovated state and additional facilities, such as spacious bathrooms and steam showers, though some mentioned that these rooms are located quite far from the main casino area.
Overall, guests value the balance of affordability and quality, making Circus Circus Reno a viable option for those seeking a comfortable stay with decent amenities and cleanliness in mind.
Beds
Guest reviews for the beds at Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination offer a mixed bag of experiences. Overall, many guests appreciated the comfort and cleanliness of the beds, describing them as clean and very comfortable with some saying they provided a good night's sleep. Positive mentions include phrases like comfy beds and pillows, GREAT mattress and beds were awesome, highlighting satisfactory bedding and a generally restful sleep experience for several visitors.
However, there were also notable criticisms about other beds being uncomfortable, hard or worn out. Specific issues included mattresses being very hard or lumpy, minimal bedding and a lack of extra pillows, which detracted from some guests' comfort. Additionally, incidents of beds being broken or having a bad smell were noted, though less frequently.
While some guests praised the pillows for being fluffy, others found them too thin, hard or bulky. Instances of dirty or insufficient bed linens also raised concerns for a few visitors, although these were offset by reports of clean and freshly replaced bed sheets.
In summary, while many guests found the beds to their liking, others faced significant discomfort, indicating a variance in bed quality across different rooms.
Cleanliness
Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination receives mixed feedback regarding its cleanliness. Many guests highlight the overall cleanliness of the property, noting that rooms are generally clean, comfortable and spacious. Clean bedding and towels were frequently mentioned and some guests appreciated the newly decorated and modern rooms. Housekeeping was described as spot-on by several reviewers and the lobby, corridors and common areas like the casino were often commended for being clean and inviting.
However, there are numerous mentions of areas needing improvement. Several guests reported dirty hallways, stained or moldy carpets and dusty floors. Some specific cleanliness issues in rooms included hair and food crumbs, dirty linens and occasional cigarette remnants. The elevators and certain walking areas were also pointed out as needing more attention. The carnival area inside the hotel and some older parts of the property were described as dirty and outdated.
In summary, while a significant number of guests praise the hotel's clean and comfortable accommodations, consistency in cleanliness appears to be an area for improvement.
Staff
The reviews regarding the staff at Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination present a mixed picture. On the positive side, many guests highlighted the helpfulness and friendliness of the staff. Exceptional mentions include the valet and security staff who were noted for their great service, as well as specific individuals like Claudia and Carl who stood out for their warm and accommodating demeanor. The check-in process was frequently described as speedy and competent and the housekeeping service received commendations for being pleasant.
However, there were significant negative experiences as well. Some guests reported encounters with rude and unhelpful staff, particularly at the front desk and certain restaurants. Incidents of unprofessionalism, such as staff appearing grumpy or indifferent and a lack of adequate customer service were noted by several guests. Issues with the night staff and specific incidents involving rude behavior by the concierge and housekeepers were also highlighted, hinting at inconsistent service quality.
Overall, while many guests enjoyed friendly, professional and helpful interactions with the staff, there were enough negative experiences to suggest that service quality can vary significantly, potentially impacting the guest experience.
Wi-Fi
Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination offers free WiFi, which is a welcome service for many travelers. However, the experiences with the WiFi signal vary significantly among guests. Some have found the WiFi to be great, even highlighting a good signal that works across the three hotels in the complex. Fast WiFi is appreciated when it is functioning well and it complements other conveniences like free parking and fast elevators.
Yet, several guests reported issues, describing the WiFi as spotty, slow or even non-functional at times. These problems include extremely slow internet speeds, sometimes less than 1 megabit per second and the service occasionally cutting out halfway through the stay. Some pointed out that even though WiFi is provided for free, the weakness and unreliability of the connection make it a source of frustration. Despite the mixed reviews on the internet service, other amenities such as a great coffee shop with fresh pastries and good coffee seem consistently well-received.
Parking
Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination receives mixed feedback on its parking facilities. Many guests appreciate the ample availability of free self-parking, describing it as spacious, safe and easy to find. The parking garages are often noted to be clean and well-maintained and some guests highlight convenient access to other connected casinos.
However, several guests find the parking inconvenient due to its distance from the hotel towers. Navigating the parking area can be confusing with poor directions and signage adding to the difficulty. Those with special requirements, such as senior citizens or those driving tall vehicles, also face challenges. Despite some reports of a sketchy atmosphere and unpleasant odors in the parking garages, the overall sentiment reflects a balance between the benefits of free and spacious parking against the drawbacks of accessibility and clarity.
Family
Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination is an ideal destination for families seeking a fun and engaging getaway. The hotel boasts a variety of family-friendly activities and amenities that ensure everyone, from young children to adults, has a memorable experience. One of the standout features is the extensive arcade area and midway, which provide hours of entertainment through carnival games, air hockey and numerous children’s attractions. The free Circus acts are a delightful experience that adds to the overall appeal, making it a unique and fun place for the whole family.
Families appreciate the convenience and variety offered by the on-site food court and restaurants, adding an extra layer of comfort to their stay. The hotel offers a great atmosphere for families with plenty of entertainment options that cater to all age groups. The kids particularly enjoyed the games arcade and the engaging circus performances, often describing their time as having a blast.
However, some concerns were noted, such as occasional issues with facilities and safety outside the hotel. Despite a few drawbacks, like occasional noise and some safety concerns in the surrounding area, the overall consensus is that Circus Circus Reno provides good value, fun activities and a welcoming atmosphere for families traveling with children.
Nightlife
Circus Circus Reno Hotel Casino at The ROW offers a vibrant nightlife scene with easy access to a variety of bars, restaurants and casinos, providing great shows and entertainment. Guests can enjoy fun at the midway and the opportunity to party like a rockstar. The nightlife experience is highlighted by great entertainment in the bars, particularly the good bands in the Silver Legacy. Visitors can also indulge in gambling fun, though it's worth noting that some reviews mention losing money and drinking excessively. The area does tend to be quieter during the day with fewer performers and circus acts than some might expect. There are some critiques regarding cleanliness and occasional unpleasant smells, which may detract slightly from the overall experience. Despite these minor drawbacks, the overall consensus points to an enjoyable and lively nightlife atmosphere.
3 Star
Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination offers a convenient and budget-friendly option for visitors to Reno. Centrally located with convenient parking, this hotel prioritizes convenience, making it easy for guests to navigate between the three hotels and the casino, although it may take some time to get accustomed to the layout. The property is three-star rated, matching its representation on booking platforms.
Guests find the hotel’s express check-in service efficient with helpful staff available to assist. The rooms, while a bit outdated, are very clean and come with an ample supply of amenities, making it a suitable option for both overnight stays and short business activities like Zoom calls. Though not a resort, it offers a pleasant environment.
Despite its age and some maintenance issues, the hotel provides exceptional value for money spent. The rates are attractive, making it particularly appealing for a one-night stay. However, some guests note the discrepancy between the condition of the facilities and what might be expected from booking photos.
Transport within the hotel, particularly to the Sky Tower, can be challenging due to long walks or waits for elevators. Additionally, the property charges a $35 resort fee, which some guests find unnecessary. Nevertheless, the overall sentiment remains positive, driven largely by the affordability and cleanliness of the accommodations. This hotel is a good choice for budget-conscious travelers looking for a central, no-frills option in downtown Reno.
Business
The 'Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination' provides a clean and well-maintained environment for business travelers. The business areas, particularly the meeting areas, receive commendations for their upkeep. Room quality is positively noted with clean and comfortable accommodations suitable for both relaxing and working. However, the check-in process raised concerns for some guests, suggesting an area for improvement. The Wi-Fi coverage spans across all three hotels, ensuring connectivity for guests. While some booking experiences were described as rough, the facilities themselves are seen as well-suited for conferences and business activities.
Accessible
Circus Circus Reno Hotel Casino at THE ROW offers a mixed experience for guests with disabilities regarding accessibility. Several positive elements stand out, including the generally accessible parking garage and the ease of navigating the hotel's restaurants. Some guests found the property easily accessible and complimentary mechanisms like wheelchair lifts at specific points considerably assisted their mobility. Rooms were reportedly accessible by elevator, helping reduce the use of stairs and mini lifts were noted to be helpful when working.
However, numerous issues were highlighted. Several guests found it tough for people with disabilities to move around due to the scattered and limited elevator access with elevators sometimes requiring security guards to operate. Pathways from reception to some towers involve a lot of stairs and long walks, making navigation difficult for those using walkers or dealing with mobility issues. The waits for elevators were frequently long and mini lifts were sometimes not operational.
Additionally, the lack of accessible routes and luggage carts added to the challenge, especially from the lobby to the rooms. The hotel was not considered ADA compliant by several reviewers with some guests never leaving their rooms because of the inaccessibility. Housekeeping issues, like premature check-out knocks and late room readiness, detracted from the experience.
Overall, while Circus Circus Reno Hotel Casino has strengths in accessible parking and specific in-room features, it falls short in providing a universally accessible environment for all guests with disabilities, particularly in terms of elevator access and internal navigation.
Casino
Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination offers a mixed experience for visitors, particularly when it comes to its casino. On the positive side, the spacious and fun casino area provides a good selection of slot machines and is kept clean and neat, which many guests appreciated. The ability to enjoy gambling without having to step outside is a convenient feature. Additionally, the casino's connection to other Row hotels and their casinos makes it easy to explore different gambling options and enjoy a variety of amenities, including numerous restaurants and shops that tend to stay open longer.
However, there are several drawbacks noted by guests. The casino area is often described as dirty and smoky with some facilities appearing old and dated. A significant portion of the casino was sometimes closed and guests noted a lack of open card tables and cashiers. This combined with the smoky corridors and crowded conditions can detract from the overall enjoyment. Limited restaurant availability and expensive arcade prices add to the list of concerns, while some guests found it challenging to navigate the different interconnected casino areas.
The atmosphere is further marred by the presence of many homeless individuals and issues like public urination nearby. Despite these negatives, some guests still managed to have a blast and appreciated the great services and clean, smoke-free areas. The combination of fun activities, such as arcades and mini-golf and the property's safe environment make it a place worth considering for families, even if the casino experience doesn't match up to some expectations.
FAQ
No, Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination doesn't have any pool.
No, a spa isn't available at Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination.
No, Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination doesn't allow dogs.
Yes, parking facilities are available at Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination.
No, Circus Circus Reno Hotel & Casino - A Caesars Rewards Destination doesn't have a gym.
