Ramada by Wyndham Reno Hotel & Casino
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Summary of reviewsThe **Ramada by Wyndham Reno Hotel & Casino** garners a mix of praise and critique across several aspects, reflecting a diverse guest experience.
In terms of **location**, many guests appreciate its proximity to downtown Reno, major highways and key attractions, making it a convenient base for exploring the area. The availability of ample parking adds to its practicality. However, the surrounding neighborhood is often described as rundown and unsafe with visible homelessness and undesirable activities, which detracts from the overall appeal.
The **breakfast** experience at the hotel is mixed. Some guests enjoyed the quality and service, highlighting the selection of cereals, breads and yogurt, as well as the amiable breakfast staff. Conversely, many were disappointed by limited offerings, early food shortages and instances of no breakfast despite advertising, leading to dissatisfaction.
When it comes to **dinner**, the casino diner provides a decent dining option focused on a burger bar with friendly staff enhancing the experience. However, issues such as early closing times, long wait times, occasional inaccuracies in orders and the unattractive ambiance need improvement.
Guests find the **rooms** to be spacious and comfortable with appreciated amenities like refrigerators and microwaves. Staff helpfulness and clean lobby areas also add to the positive reviews. Nevertheless, many rooms appear outdated with issues like stained carpets, worn-out furniture and inconsistent housekeeping. Problems with odors, noise levels and occasional insect sightings further dampen the experience.
**Cleanliness** is another area with varied feedback. While some rooms meet cleanliness expectations and offer comfortable stays, many common areas and specific rooms suffer from significant cleanliness issues. Dirty carpets, stained furniture and unpleasant odors, including cigarette smoke, are frequent complaints.
In terms of **staff**, the hotel excels with numerous compliments on friendliness, efficiency and accommodating nature. Key staff members are often praised for their service, enhancing the overall guest experience. However, occasional issues with management and communication were noted.
The hotel's **free wifi** service generally falls short of expectations with many guests experiencing weak or inconsistent signals and limited usability primarily in the lobby area.
The **casino** on-site provides a 24-7 entertainment option, but reviews indicate it is often smoky, poorly maintained and frequented by a less desirable clientele. Limited gaming options and basic food services further reduce its appeal.
For those keen on **nightlife**, the hotel's central location offers access to local attractions and entertainment, although noise from nearby nightclubs can be disruptive.
**Business travelers** benefit from the hotel's proximity to downtown and essential in-room amenities, although the business center lacks some critical facilities. There have been occasional issues with service, but the hotel remains a viable option for business-related stays due to its convenience and meeting room availability.
The **accessible** features are generally well-received with wheelchair-friendly facilities and helpful staff. Some room amenities could be enhanced, but the hotel's overall accessibility makes it a considerate choice for travelers with disabilities.
For pet owners, the hotel’s **dog-friendly** accommodations are appreciated, although the additional charge per dog is noted as a potential inconvenience.
In summary, while the **Ramada by Wyndham Reno Hotel & Casino** offers a convenient location and commendable staff services, it has significant areas needing improvement, especially concerning cleanliness, outdated facilities and the breakfast and dining experience. Nonetheless, it remains a practical option for travelers seeking convenience and basic amenities.
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In terms of **location**, many guests appreciate its proximity to downtown Reno, major highways and key attractions, making it a convenient base for exploring the area. The availability of ample parking adds to its practicality. However, the surrounding neighborhood is often described as rundown and unsafe with visible homelessness and undesirable activities, which detracts from the overall appeal.
The **breakfast** experience at the hotel is mixed. Some guests enjoyed the quality and service, highlighting the selection of cereals, breads and yogurt, as well as the amiable breakfast staff. Conversely, many were disappointed by limited offerings, early food shortages and instances of no breakfast despite advertising, leading to dissatisfaction.
When it comes to **dinner**, the casino diner provides a decent dining option focused on a burger bar with friendly staff enhancing the experience. However, issues such as early closing times, long wait times, occasional inaccuracies in orders and the unattractive ambiance need improvement.
Guests find the **rooms** to be spacious and comfortable with appreciated amenities like refrigerators and microwaves. Staff helpfulness and clean lobby areas also add to the positive reviews. Nevertheless, many rooms appear outdated with issues like stained carpets, worn-out furniture and inconsistent housekeeping. Problems with odors, noise levels and occasional insect sightings further dampen the experience.
**Cleanliness** is another area with varied feedback. While some rooms meet cleanliness expectations and offer comfortable stays, many common areas and specific rooms suffer from significant cleanliness issues. Dirty carpets, stained furniture and unpleasant odors, including cigarette smoke, are frequent complaints.
In terms of **staff**, the hotel excels with numerous compliments on friendliness, efficiency and accommodating nature. Key staff members are often praised for their service, enhancing the overall guest experience. However, occasional issues with management and communication were noted.
The hotel's **free wifi** service generally falls short of expectations with many guests experiencing weak or inconsistent signals and limited usability primarily in the lobby area.
The **casino** on-site provides a 24-7 entertainment option, but reviews indicate it is often smoky, poorly maintained and frequented by a less desirable clientele. Limited gaming options and basic food services further reduce its appeal.
For those keen on **nightlife**, the hotel's central location offers access to local attractions and entertainment, although noise from nearby nightclubs can be disruptive.
**Business travelers** benefit from the hotel's proximity to downtown and essential in-room amenities, although the business center lacks some critical facilities. There have been occasional issues with service, but the hotel remains a viable option for business-related stays due to its convenience and meeting room availability.
The **accessible** features are generally well-received with wheelchair-friendly facilities and helpful staff. Some room amenities could be enhanced, but the hotel's overall accessibility makes it a considerate choice for travelers with disabilities.
For pet owners, the hotel’s **dog-friendly** accommodations are appreciated, although the additional charge per dog is noted as a potential inconvenience.
In summary, while the **Ramada by Wyndham Reno Hotel & Casino** offers a convenient location and commendable staff services, it has significant areas needing improvement, especially concerning cleanliness, outdated facilities and the breakfast and dining experience. Nonetheless, it remains a practical option for travelers seeking convenience and basic amenities.
Hotel for Honeymoon
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Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
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Guest Reviews
Ramada by Wyndham Reno Hotel & Casino offers a convenient location with easy access to major highways and proximity to downtown Reno, making it a suitable stopover for travelers needing quick access to the city’s main attractions. The hotel's centrality ensures ease of getting to downtown, the university and nearby freeway access simplifies travel plans. Many guests appreciated the convenience to events, stores and the available parking.
However, the surrounding area raised significant concerns among visitors. The neighborhood is often described as rundown and sketchy with visible homelessness and undesirable activities. This sentiment impacts the overall impression of the hotel's location, making some guests feel unsafe. Despite the adequate access to downtown and various city amenities, the immediate vicinity lacks cleanliness and security, detracting from the otherwise practical location of the property.
The breakfast experience at Ramada by Wyndham Reno Hotel & Casino has received mixed reviews from guests. On the positive side, some guests appreciated the quality and service of the breakfast, describing it as very good, fairly good or even awesome. The continental breakfast offered a good selection of foods including cereals, breads and yogurt and was convenient for those with tight schedules. Additionally, the breakfast staff received praise for their service.
However, many guests were disappointed with the overall breakfast offerings. There were numerous mentions of no breakfast being provided or the breakfast being very limited with options such as tiny muffins, bagels, fruit and coffee. Some guests found the breakfast items to be stale or of poor quality and noted that food frequently ran out before 8am. Several reviews also highlighted a lack of complimentary breakfast despite it being advertised, leading to dissatisfaction.
Overall, while some guests found the breakfast to be satisfying and well-serviced, others felt it fell short of expectations and lacked variety and freshness.
The dining experience at the Ramada by Wyndham Reno Hotel & Casino seems to have its strengths and weaknesses. On the positive side, the diner within the casino offered a decent food service, focusing on a burger bar theme. Guests noted the friendly demeanor of the restaurant employees, which added a pleasant touch to their dining experience. Additionally, the hotel provided buffet breakfast options, catering to guests looking for a straightforward meal option in the morning.
However, several aspects of the dining situation need attention. Guests experienced limited availability with the grill closing as early as 7:30 pm and often faced long waits for their meals. There were also reported issues with order accuracy and kitchen cleanliness. During some stays, primary amenities like the restaurant, bar and pool were not operational, leading to a reliance on external food delivery services. The casino's dining area also received criticism for its outdated and unattractive setup with limited seating making for an uninviting atmosphere. Overall, while the staff's friendliness stands out, the dining experience could benefit from several improvements.
The guest reviews for the 'Ramada by Wyndham Reno Hotel & Casino' offer mixed insights with both positive and negative aspects noted regarding their rooms. On the positive side, many guests appreciated the clean, spacious rooms that were comfortable and well-maintained, often mentioning amenities such as refrigerators, microwaves and irons. The rooms were often described as large and decently furnished, providing comfortable accommodations with a good price-to-quality ratio. Several visitors highlighted the helpfulness of the hotel staff and the cleanliness of the lobby area.
However, there were frequent complaints about the rooms being outdated and in need of modernization with issues such as stained carpets, worn-out furniture and malfunctioning bathroom fixtures. Problems with cleanliness were commonly reported, including unpleasant smells of smoke, mold and other odors. Some guests found bugs in their rooms and reported finding remnants from previous guests, such as brown stains and crumbs. Additionally, concerns were raised about the timeliness and reliability of the room cleaning services, as well as the noise levels and disturbances from neighboring rooms.
Overall, while the hotel offers some clean and spacious rooms with adequate amenities, its dated facilities and inconsistent housekeeping detract from the overall experience for many guests.
The beds at the Ramada by Wyndham Reno Hotel & Casino receive mixed feedback from guests. While a significant number of reviewers found the beds comfortable and praised the bedding quality, others expressed dissatisfaction, noting issues with discomfort and outdated mattresses. Positive remarks highlight clean and decent-sized beds with some guests describing the beds as super comfortable and appreciating the availability of extra pillows.
However, there were numerous comments about beds being too hard, small for a queen size and uncomfortable overall. Complaints also included inadequate blankets and worn-out pillows. Some guests experienced issues with cleanliness, mentioning stained bedding and unpleasant odors. The bedding situation at this hotel appears to be quite inconsistent with experiences varying from comfortable and clean to uncomfortable and poorly maintained.
At the Ramada by Wyndham Reno Hotel & Casino, reviews highlight a mixed experience concerning cleanliness. Positive remarks include clean and comfortable rooms with some guests expressing satisfaction with hygiene, particularly noting clean beds, fresh towels and well-lit halls. However, a substantial number of reviews point out significant issues such as dirty carpets, stained furniture and outdated bathrooms. Common areas, including the lobby and elevators, frequently received criticism for being consistently dirty. Certain rooms had lingering, unpleasant odors with some guests noting smells of cigarette smoke and other off-putting scents. The casino area was also mentioned for being too smoky. Although some rooms were reported as clean upon entry, many guests felt that the overall level of cleanliness was insufficient with terms like "filthy" and "stinky" appearing often. The need for general maintenance and deeper cleaning efforts is a recurrent suggestion from the reviews. While some individual rooms met cleanliness expectations, the overall consensus indicates that the hotel significantly falls short in maintaining cleanliness throughout the property.
The reviews for the Ramada by Wyndham Reno Hotel & Casino highlight a predominantly positive experience with the hotel staff. Guests repeatedly mention the friendliness and helpfulness of the staff, noting their courteous and accommodating nature. Key staff members like Mina, Lisa and Desiree receive specific praise for their outstanding service. The check-in process is often described as efficient with front desk personnel being especially commended for their professional and pleasant demeanor.
Security at the hotel is appreciated, as is the responsiveness and attentiveness of the housekeeping staff. Despite a few criticisms regarding specific incidents or individuals, the majority of the feedback underscores the staff's effort to make guests feel comfortable and well taken care of. Some guests encountered issues with management and a need for improved communication, but the overall sentiment reflects a team willing to assist and provide a positive guest experience.
In summary, while there are areas for improvement, particularly in training and management responsiveness, the staff at the Ramada by Wyndham Reno Hotel & Casino generally receive high marks for their friendliness, helpfulness and dedication to guest satisfaction.
Guests have shared mixed feedback regarding the wifi at the Ramada by Wyndham Reno Hotel & Casino. While a few noted reasonable connectivity, the consensus highlights significant issues with the service. Many reviewers reported extremely weak or nonexistent wifi signals with frequent failures and intermittent connectivity. The internet performance seemed generally unreliable with some unable to access it even after maintenance attempts to reset the router. Additionally, the wifi was only consistently usable in the lobby area. Overall, improvements in the hotel's wifi service are needed to meet guests’ expectations.
Ramada by Wyndham Reno Hotel & Casino offers guests a 24-7 casino experience, making it convenient for those who enjoy gaming at any hour. Despite its central location that provides easy access to other points of interest, the area surrounding the hotel has a vibrant nightlife. A nightclub across the street features mariachi music until 3am on weekends and bass-heavy music can be heard through the walls. However, guests have mentioned that some rooms remain quiet despite the lively surroundings. While the casino and local nightlife add a unique flavor to the stay, some visitors have raised concerns about the safety and activities around the casino area.
Ramada by Wyndham Reno Hotel & Casino is suitably located near the university and downtown, making it a convenient choice for business travelers. The hotel provides essentials such as microwaves and refrigerators in rooms, adding to the convenience for longer stays. Meeting rooms are available and deemed appropriate for business management meetings, which makes it a good option for hosting events or conferences.
However, some areas may need improvement. The business center lacks essential amenities like a printer, copier and fax and also there are no USB ports for charging mobile devices. There have been occasional issues with service for house cleaning and invoice copies, as well as problems with charges. Despite these drawbacks, the ease of registration for trade shows and a track record of long-term stays suggest a degree of satisfaction among business visitors.
Ramada by Wyndham Reno Hotel & Casino offers convenient access for guests with disabilities, being very accessible and with wheelchair-friendly facilities. The helpful staff enhance the experience by being attentive to accessibility needs. Accessible rooms are available, which ensures a comfortable stay for everyone. The location also provides easy access to the freeway, making travel more convenient. However, some areas need improvement, such as providing essential amenities like refrigerators, microwaves, ice buckets and coffee makers in the rooms. Additionally, the toilet seat covers could be better designed to prevent discomfort. While overall security is present, nighttime security could be more consistent. Despite these areas for improvement, the hotel successfully offers essential accessibility features, making it a considerate choice for travelers with disabilities.
The Ramada by Wyndham Reno Hotel & Casino features an attached casino that has received a mixed bag of reviews from its visitors. While some guests appreciated having a casino on-site for the convenience of gambling and entertainment, there were numerous concerns regarding its overall condition and atmosphere.
The biggest highlight for many was simply the presence of a casino, making it easy to engage in some recreational gaming without needing to leave the hotel premises. Unfortunately, the positive aspects were often overshadowed by several recurring issues. A number of guests found the casino to be rundown, poorly maintained and filled with smoke. The ventilation was notably inadequate, leaving the air heavy with the smell of cigarettes and fried food.
Cleanliness also emerged as a significant issue with some reviews specifically mentioning dirty bathrooms and stained floors. The casino seemed to attract a less desirable clientele at times, including individuals hanging out at entrances and a presence of drugs and other unsavory activities in and around the parking lot.
The gaming options were described as limited with only a small number of slot machines and very few table games, leaving some guests feeling misled about the extent of the casino's offerings. Food service within the casino was basic, predominantly focused around a burger bar.
Despite these drawbacks, the overall location of the hotel was deemed convenient for accessing other attractions and entertainment in the area and some guests appreciated the basic amenities being readily available. However, the casino left much to be desired in terms of both experience and ambiance.
The Ramada by Wyndham Reno Hotel & Casino offers pet-friendly accommodations, although there are some notable considerations for pet owners. The hotel is recognized for its welcoming attitude towards pets with specific rooms designated as dog-friendly. However, it should be noted that there is an additional charge per dog, which some guests found to be an inconvenience.
Several guests appreciated the pet-friendly environment, highlighting that their rooms were animal-friendly and comfortable for their dogs. Despite this, there were instances of noise disturbances, often due to dogs barking in neighboring rooms. Additionally, some guests mentioned issues such as pet stains and towels that smelled like a dog.
The hotel's pet area has room for improvement, as it lacks adequate lighting and there isn't a grassy area for pets to use. Overall, while the Ramada by Wyndham Reno Hotel & Casino provides a functional option for those traveling with pets, there are certain aspects that could enhance the experience for both pets and their owners.
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Location
However, the surrounding area raised significant concerns among visitors. The neighborhood is often described as rundown and sketchy with visible homelessness and undesirable activities. This sentiment impacts the overall impression of the hotel's location, making some guests feel unsafe. Despite the adequate access to downtown and various city amenities, the immediate vicinity lacks cleanliness and security, detracting from the otherwise practical location of the property.
Breakfast
However, many guests were disappointed with the overall breakfast offerings. There were numerous mentions of no breakfast being provided or the breakfast being very limited with options such as tiny muffins, bagels, fruit and coffee. Some guests found the breakfast items to be stale or of poor quality and noted that food frequently ran out before 8am. Several reviews also highlighted a lack of complimentary breakfast despite it being advertised, leading to dissatisfaction.
Overall, while some guests found the breakfast to be satisfying and well-serviced, others felt it fell short of expectations and lacked variety and freshness.
Dinner
However, several aspects of the dining situation need attention. Guests experienced limited availability with the grill closing as early as 7:30 pm and often faced long waits for their meals. There were also reported issues with order accuracy and kitchen cleanliness. During some stays, primary amenities like the restaurant, bar and pool were not operational, leading to a reliance on external food delivery services. The casino's dining area also received criticism for its outdated and unattractive setup with limited seating making for an uninviting atmosphere. Overall, while the staff's friendliness stands out, the dining experience could benefit from several improvements.
Rooms
However, there were frequent complaints about the rooms being outdated and in need of modernization with issues such as stained carpets, worn-out furniture and malfunctioning bathroom fixtures. Problems with cleanliness were commonly reported, including unpleasant smells of smoke, mold and other odors. Some guests found bugs in their rooms and reported finding remnants from previous guests, such as brown stains and crumbs. Additionally, concerns were raised about the timeliness and reliability of the room cleaning services, as well as the noise levels and disturbances from neighboring rooms.
Overall, while the hotel offers some clean and spacious rooms with adequate amenities, its dated facilities and inconsistent housekeeping detract from the overall experience for many guests.
Beds
However, there were numerous comments about beds being too hard, small for a queen size and uncomfortable overall. Complaints also included inadequate blankets and worn-out pillows. Some guests experienced issues with cleanliness, mentioning stained bedding and unpleasant odors. The bedding situation at this hotel appears to be quite inconsistent with experiences varying from comfortable and clean to uncomfortable and poorly maintained.
Cleanliness
Staff
Security at the hotel is appreciated, as is the responsiveness and attentiveness of the housekeeping staff. Despite a few criticisms regarding specific incidents or individuals, the majority of the feedback underscores the staff's effort to make guests feel comfortable and well taken care of. Some guests encountered issues with management and a need for improved communication, but the overall sentiment reflects a team willing to assist and provide a positive guest experience.
In summary, while there are areas for improvement, particularly in training and management responsiveness, the staff at the Ramada by Wyndham Reno Hotel & Casino generally receive high marks for their friendliness, helpfulness and dedication to guest satisfaction.
Wi-Fi
Nightlife
Business
However, some areas may need improvement. The business center lacks essential amenities like a printer, copier and fax and also there are no USB ports for charging mobile devices. There have been occasional issues with service for house cleaning and invoice copies, as well as problems with charges. Despite these drawbacks, the ease of registration for trade shows and a track record of long-term stays suggest a degree of satisfaction among business visitors.
Accessible
Casino
The biggest highlight for many was simply the presence of a casino, making it easy to engage in some recreational gaming without needing to leave the hotel premises. Unfortunately, the positive aspects were often overshadowed by several recurring issues. A number of guests found the casino to be rundown, poorly maintained and filled with smoke. The ventilation was notably inadequate, leaving the air heavy with the smell of cigarettes and fried food.
Cleanliness also emerged as a significant issue with some reviews specifically mentioning dirty bathrooms and stained floors. The casino seemed to attract a less desirable clientele at times, including individuals hanging out at entrances and a presence of drugs and other unsavory activities in and around the parking lot.
The gaming options were described as limited with only a small number of slot machines and very few table games, leaving some guests feeling misled about the extent of the casino's offerings. Food service within the casino was basic, predominantly focused around a burger bar.
Despite these drawbacks, the overall location of the hotel was deemed convenient for accessing other attractions and entertainment in the area and some guests appreciated the basic amenities being readily available. However, the casino left much to be desired in terms of both experience and ambiance.
Dog Friendly
Several guests appreciated the pet-friendly environment, highlighting that their rooms were animal-friendly and comfortable for their dogs. Despite this, there were instances of noise disturbances, often due to dogs barking in neighboring rooms. Additionally, some guests mentioned issues such as pet stains and towels that smelled like a dog.
The hotel's pet area has room for improvement, as it lacks adequate lighting and there isn't a grassy area for pets to use. Overall, while the Ramada by Wyndham Reno Hotel & Casino provides a functional option for those traveling with pets, there are certain aspects that could enhance the experience for both pets and their owners.
No, Ramada by Wyndham Reno Hotel & Casino doesn't have any pool.
No, a spa isn't available at Ramada by Wyndham Reno Hotel & Casino.
Yes, Ramada by Wyndham Reno Hotel & Casino welcomes dogs.
No, parking facilities aren't available at Ramada by Wyndham Reno Hotel & Casino.
Yes, Ramada by Wyndham Reno Hotel & Casino has a gym.
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