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Summary of reviewsHotel SPA Au Cheval Blanc, located in the picturesque village of Ribeauvillé, is highly praised for its exceptional location. Guests appreciate its serene and quiet setting, conveniently nestled in a charming alleyway that allows for easy exploration of the town’s quaint streets, historical sites, shops and restaurants. The strategic position also offers stunning views of the Alsace region, perfect for delightful hikes and picturesque vineyard experiences.
The breakfast experience at the hotel is consistently celebrated for its richness and variety, featuring a hearty buffet that includes fresh fruits, yogurt, scrambled eggs, whole grain bread, baguettes, croissants and homemade jams. Guests enjoy the delicious and substantial offerings, often dining outdoors to soak up the charming ambiance.
For dinner, the hotel's restaurant is highly recommended. Visitors often describe the food as excellent, enjoying the well-prepared, gourmet dishes that are complemented by a varied menu and quality wine. The pleasant dining atmosphere, coupled with friendly and courteous service, leaves many guests satisfied.
The rooms at Hotel SPA Au Cheval Blanc are lauded for their cleanliness, comfort and charming character. Many guests appreciate the spaciousness, modern amenities and picturesque views offered by some rooms. The serene environment and comfortable bedding ensure a restful stay, even though a few rooms under the attic may feel slightly constrained.
Cleanliness across the hotel is impeccable with guests frequently highlighting the spotless rooms and well-maintained public areas. The high standard of housekeeping adds to the welcoming and cozy atmosphere of the establishment.
The staff at the hotel receives high marks for their friendliness and professionalism. Guests often note the warm welcome and attentive service provided by the team, which significantly enhances the overall experience. Despite occasional inconsistency in service, the overall hospitality and efficiency of the staff are well-appreciated.
Wi-Fi services at the hotel are generally satisfactory with many guests finding the internet fast and reliable, although some reports suggest the need for minor improvements.
The spa facilities at the hotel provide a serene retreat, featuring a jacuzzi, sauna, hammam and a rooftop spa terrace with an outdoor hot tub and deck chairs. Many guests find the spa experience relaxing and rejuvenating, especially after outdoor activities such as hiking.
Hotel SPA Au Cheval Blanc is also family-friendly, offering spacious and clean family rooms along with a family game room that is a hit among younger guests. The hotel's cozy atmosphere and accommodating staff make it a great choice for families with the additional convenience of allowing pets.
Bedding at the hotel is mostly described as very comfortable with many guests enjoying large, king-size beds that ensure a good night’s sleep. However, a few guests noted issues with firmness and size, particularly for taller individuals.
For honeymooners, the hotel offers a romantic and inviting atmosphere, making it an ideal choice for a memorable and intimate retreat. Guests commend it for providing the perfect honeymoon experience with its charming and peaceful environment.
Lastly, the hotel is dog-friendly, welcoming pets warmly and ensuring their comfort throughout the stay. Dogs are allowed in the restaurant and at breakfast, making it a convenient and enjoyable stay for guests traveling with their canine companions. Show more
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Categories
Hotel for Honeymoon
Located in Ribeauvillé, this hotel is specifically mentioned as suitable for romance and honeymoons and offers spa facilities. It provides a comfortable and convenient option for couples looking for wellness amenities in the heart of the town.
Hotel with Spa
This hotel features spa facilities and is centrally located in Ribeauvillé.
Family Friendly Hotel
The hotel features a health club, a hot tub, and a sauna, providing recreational amenities for families. It is located in the heart of Ribeauvillé, near Ballons des Vosges Nature Park.
Small Hotel
Located in Ribeauvillé, Hotel SPA Au Cheval Blanc features a spa for relaxation and an intimate atmosphere. Its focus on wellness and providing a welcoming atmosphere ensures a pleasant and memorable stay.
3-Star Hotel
This hotel offers a charming and convivial setting in a historic building dating back to 1500. It features comfortable rooms and quality services at affordable rates, ideal for both couples and families.
Business Hotel
Room Types
Deluxe Junior SuiteThis spacious room includes a garden view and TV with cable channels. Its decor is rustic. The private bathroom includes a shower and hairdryer.
Standard RoomThis room includes an electric kettle, a flat-screen TV with cable channels and a fan. The bathroom is equipped with a hairdryer and free toiletries.
Loft Family SuiteThe air-conditioned suite has 3 bedrooms and 1 bathroom with a shower and a hairdryer. The suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 5 beds.
Comfort Plus Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Comfort Double Room Street viewThis double room has a seating area and an electric kettle.
Junior SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit offers 1 bed.
Cosy Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Superior SuiteThis suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The suite features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 3 beds.
Comfort Plus Double Room with garden viewOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Nestled in the picturesque village of Ribeauvillé, Hotel SPA Au Cheval Blanc boasts an exceptional location praised by its guests. This charming hotel is centrally situated, making it a perfect base for exploring the quaint streets and historical sites of the town. With its serene and quiet environment, it offers a peaceful retreat while still being just steps away from the lively city center, bustling shops and delectable restaurants.
Visitors commend the hotel for its strategic position, allowing easy access to the town's attractions, beautiful landscapes and even nearby Christmas markets. The convenience of nearby parking and connections to public transport are additional perks for travelers. The surrounding Alsace region also presents stunning views, offering delightful hikes and picturesque vineyards right at your doorstep.
Guests particularly appreciate the hotel's quiet setting in a charming alleyway, ideal for those looking to unwind in the heart of this vibrant yet tranquil village. The hotel’s ambiance, coupled with its excellent location, promises a memorable stay in the beautiful Ribeauvillé.
Breakfast
The breakfast experience at Hotel SPA Au Cheval Blanc has garnered extensive praise from guests. Visitors frequently describe the breakfast as very good, rich and excellent, highlighting the substantial variety and quality. The breakfast buffet is particularly praised for its diverse offerings, including fresh fruits, yogurt, scrambled eggs, whole grain bread, baguettes, croissants and homemade jams. Many guests enjoyed dining amidst the outside setting, which added a charming ambiance to their meal.
Although some reviews mentioned modest or monotonous options and a little expense, the prevailing sentiment is overwhelmingly positive. The breakfast is noted for being hearty, plentiful and delicious with guests appreciating the freshly prepared items. The atmosphere of the breakfast room and the friendliness of the staff also received commendation.
Exceptional mentions include the French toast, pastries and warm bread, which delighted many patrons. A significant number of guests deemed the breakfast as superb, fabulous and the best they’ve ever had on their trips, particularly enjoying the extensive selection and the quality of local produce.
While there were minor critiques concerning the variety and occasional issues with specific items like the coffee machine or chemical-tasting omelette, these did not overshadow the general enjoyment and satisfaction expressed. Overall, the breakfast at Hotel SPA Au Cheval Blanc is a highlight for many, offering a rich, varied and delicious start to the day.
Dinner
Hotel SPA Au Cheval Blanc receives high praise for its dining experience, particularly for dinner. Guests frequently describe the food as excellent, delicious and of very good quality. The restaurant's varied menu, which includes options like a fixed menu for a set price, is appreciated for its diversity and rich flavors. Patrons enjoy both the food and the quality of the wine, remarking on well-prepared, gourmet dishes that sometimes evoke a nostalgic homeliness.
The setting, including a dining room and terrace for evening meals, contributes to the overall pleasant dining atmosphere. The friendly and courteous service further enhances guests' experiences, leaving many satisfied with both the meal and the service provided.
However, there are occasional mentions of the restaurant being fully booked and a fixed menu might not appeal to everyone, especially those with dietary restrictions or preferences such as vegetarian options. Additionally, the restaurant's limited operation days—being closed on Monday and Tuesday—could be a minor inconvenience.
Overall, the hotel’s restaurant is highly recommended for its fantastic culinary offerings, making it a top choice for guests seeking an exceptional dining experience during their stay.
Rooms
'Hotel SPA Au Cheval Blanc' offers a diverse range of room experiences that cater to various preferences. Guests frequently commend the cleanliness and spaciousness of the rooms. Many find the rooms to be comfortable with modern amenities and quiet atmospheres that ensure a good night's sleep. The bedding often receives positive feedback for its quality, providing a comfortable resting experience.
The hotel's rooms are described as charming and quaint with some featuring beautiful views of the greenery or the vineyards, adding a picturesque touch to the stay. The decoration, though simple, is functional and appealing to many visitors. Some rooms are thoughtfully designed with open beams or a garden view, enhancing the overall aesthetic and comfort.
However, some guests note that certain rooms, particularly those under the attic, can be small and may lack sufficient space in the bathrooms. Despite these size constraints, many reviews highlight that these rooms remain functional and comfortable. The loft apartments are spacious and can accommodate larger groups, though they may benefit from some renovations.
Overall, 'Hotel SPA Au Cheval Blanc' stands out for its cleanliness, comfort and charming character. Guests appreciate the attention to detail in the room designs and the serene environment, making it a pleasant lodging option in the old part of the city.
Beds
Hotel SPA Au Cheval Blanc offers a mixed bag of experiences when it comes to their beds. On the positive side, many guests found the beds to be extremely comfortable with many phrases highlighting large, king-size and very comfortable beds. Comments like "perfect mattress," "beds were very comfortable," and "the bed extremely comfortable" suggest that comfort is a strong point for many.
The bedding is often described as nice and good with terms like comfortable bedding and lovely bed appearing frequently. Some guests appreciated the beds being clean, new and functional, ensuring a restful night's sleep.
However, not all experiences were positive. A few guests mentioned issues such as back pain due to a less comfortable mattress, beds that were too small and firmness levels not meeting expectations. Short beds and compact beds were also noted as problematic, particularly for taller individuals.
In summary, while most guests find the bedding at Hotel SPA Au Cheval Blanc to be comfortable and satisfactory, there are occasional remarks about firmness and size that might not suit everyone's preferences.
Cleanliness
Hotel SPA Au Cheval Blanc consistently receives high praise for its immaculate cleanliness. Guests frequently highlight the clean and spacious rooms that are both comfortable and well-decorated. The cleanliness of the entire establishment, including bathrooms, public areas and dining rooms, impresses visitors with many describing the hotel as spotlessly clean and impeccably maintained.
The hotel maintains a welcoming and cozy atmosphere, making guests feel at home. Rooms are cleaned regularly with linens and towels refreshed as needed. Despite some isolated issues, such as a missed spider web and occasional oversight in trash removal, the overall cleanliness remains at an exceptional level.
From air-conditioned rooms to well-maintained functional spaces, visiting guests find the accommodations perfectly ordered and equipped with everything necessary for a comfortable stay. The top-notch housekeeping and attentive staff contribute significantly to the positive experience, solidifying the hotel's reputation for cleanliness and upkeep.
Staff
The staff at Hotel SPA Au Cheval Blanc is often highlighted for their friendliness and professionalism. Guests frequently note the exceptionally warm welcome they receive upon arrival, describing the team as attentive, kind and efficient. The reception staff, in particular, has been commended for their charming demeanor and the helpfulness they extend to guests throughout their stay. Several reviewers specifically appreciated the friendliness of the restaurant servers and the professional service provided across various departments.
However, some reviews point to inconsistencies with a few guests mentioning that certain employees seemed unwelcoming or uncommunicative. Despite these occasional lapses, many express satisfaction with the overall service quality, emphasizing a family-like atmosphere and the hospitality of the hotel staff. The management and team are often praised for their polite and accommodating nature, contributing to a pleasant stay for their visitors. Overall, the staff's amiability and responsiveness stand out as key strengths of the hotel.
Wi-Fi
Hotel SPA Au Cheval Blanc offers convenient Wi-Fi services with some varying experiences among guests. Many found the Wi-Fi to be very fast and noted that it exceeded their expectations, functioning well throughout the property. However, some feedback indicated that the Wi-Fi needed improvement with reports of it being weak or not working correctly at times. Despite these occasional issues, the overall impression suggests that the hotel provides a generally satisfactory internet experience for most visitors.
Spa
Hotel SPA Au Cheval Blanc offers a range of well-maintained spa facilities that enhance the guest experience. The spa area, which includes a jacuzzi, sauna and hammam, is consistently noted for its cleanliness and serene ambiance. Many guests find the spa to be a pleasant retreat, especially after activities like hiking. The rooftop spa terrace is a distinctive feature, providing an outdoor hot tub and deck chairs that add to the relaxing atmosphere. While some guests feel the access hours for the sauna and jacuzzi could be more flexible, the majority appreciate the overall quality and variety of the spa options. Other amenities like free parking and convivial breakfast settings contribute to the overall positive experience at this charming hotel in a nice little town.
Family
Hotel SPA Au Cheval Blanc proves to be an excellent choice for families seeking a comfortable and enjoyable stay. The hotel offers spacious and clean family rooms with some reviewers noting that the rooms were lovely, well-appointed and ideal for their family needs. Guests appreciated the extra child's bed in the room, highlighting the hotel's attention to accommodating families.
The cozy atmosphere and family-friendly vibe received plenty of praise, making it a great base for those traveling with children. The hotel's family game room was particularly popular, providing a hit among younger guests. While there was a small play area for children, some reviews mentioned a lack of specific family-friendly amenities, but this did not overshadow the overall positive experiences.
Located in a nice little town, the hotel enjoys a good setting, although parking could be challenging during the holiday season. The presence of a public car park near the hotel was helpful, despite these occasional difficulties.
Friendly and attentive staff further enhanced the family-friendly atmosphere, ensuring all family-related needs were met. The option to bring a dog was an added bonus for families traveling with pets. Though the hotel is simple and affordable, it still manages to impress with its thoughtful family offerings and overall suitability for family stays.
Honeymoon
Hotel SPA Au Cheval Blanc offers an enchanting escape ideally suited for honeymooners. Described as a romantic hotel, it provides a very inviting and peaceful atmosphere, perfect for relaxing and reconnecting with a loved one. Guests have commended it for crafting the perfect honeymoon experience with many calling it a honeymoon dream and an ideal romantic getaway. The charm of the hotel seems to create an idyllic setting for a romantic stay, making it a highly recommended choice for those seeking a memorable and intimate retreat.
Dog Friendly
'Hotel SPA Au Cheval Blanc' offers a welcoming environment for guests traveling with dogs, evident through its dog-friendly policies and pet-friendly atmosphere. Pets are well-received at this establishment, making it a convenient choice for dog owners. The hotel ensures that dogs are comfortable and it's no problem bringing them to breakfast or the restaurant. Additionally, the hotel's great location provides ample opportunities for enjoyable dog walks. This dog-friendly facility ensures that dogs are lovely companions throughout the stay.
No, Hotel SPA Au Cheval Blanc doesn't have any pool.
Yes, a spa is available at Hotel SPA Au Cheval Blanc.
No, Hotel SPA Au Cheval Blanc doesn't allow dogs.
No, parking facilities aren't available at Hotel SPA Au Cheval Blanc.