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Summary of reviewsThe Garden Hotel shines in numerous aspects making it a highly recommended choice for guests seeking both convenience and comfort. Its prime location is frequently highlighted, offering easy access to downtown, shopping centers like the New Shopping Mall and the Anhanguera highway, making it ideal for travelers. The quiet and peaceful neighborhood further adds to its appeal.
Accommodation at the hotel is particularly praised for its spacious, well-maintained and comfortable rooms. Guests appreciate the modernity, cleanliness and amenities such as well-equipped bathrooms and good air conditioning, all contributing to a restful stay. Free parking near the building is another much-appreciated convenience.
The hotel's breakfast garners high praise for its variety and quality, offering a hearty selection including fruits, breads, cheeses, cured meats and juices. Adding to the charm, live piano music enhances the breakfast experience on Sundays. While there are minor suggestions for more variety and freshness, the overall feedback remains highly positive.
Dinner at the hotel's restaurant receives mixed reviews. Many guests are satisfied with the quality and variety of the food, particularly enjoying dishes like chicken stroganoff. The service, especially on weekends, is often noted as attentive. However, some guests have experienced slow service and limited menu options, indicating room for improvement.
The hotel's cleanliness is consistently commended with guests noting the impeccable maintenance of both rooms and common areas. This high standard of hygiene extends to the facilities, although occasional minor issues such as pool cleanliness have been noted.
Staff at the Garden Hotel are celebrated for their friendliness, professionalism and exceptional service. Guests frequently commend the helpful and polite team, enhancing the overall welcoming atmosphere of the hotel.
Despite some variability in guest experiences with the Wi-Fi, the overall infrastructure and services are well-regarded. The gym, while functional and well-maintained, could benefit from newer equipment and better ventilation.
The pool area, including a rooftop option, is a popular feature among guests. It is praised for being clean and well-maintained, though there are occasional mentions of minor issues such as limited seating and the absence of food and drink service.
For families, the Garden Hotel offers a highly accommodating environment with spacious family rooms, ample recreational spaces for children and thoughtful amenities such as cribs and in-room breakfast service.
Beds at the hotel receive acclaim for their comfort and cleanliness. Many guests highlight the quality of mattresses and pillows, contributing to a good night's sleep, although individual preferences in firmness show some variance.
Overall, the Garden Hotel excels in providing an inviting and comfortable stay with notable strengths in location, cleanliness and customer service, aligning well with its three-star rating. Despite areas for potential enhancement, guests generally find excellent value and a pleasant experience, be it for leisure or business purposes. Show more
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Categories
Hotel with Free Wi-Fi
This hotel provides complimentary Wi-Fi. Ideal for both leisure and business, ensuring guests stay connected.
Business Hotel
Garden Hotel provides full infrastructure for the organization of events and business conventions. It offers free Wi-Fi throughout the hotel and has an à la carte restaurant.
Accessible Hotel
Garden Hotel provides wheelchair access and rooms/facilities for disabled guests. It features a wheelchair-accessible on-site restaurant, a front entrance ramp, and in-room accessibility in select rooms including roll-in showers and accessible bathrooms. A wheelchair-accessible path to the elevator is also available.
Hotel with Outdoor Pool
Garden Hotel offers an outdoor swimming pool area complete with sun umbrellas and sun loungers. The hotel also provides a garden area, sauna, and fitness center for guest enjoyment.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
3-Star Hotel
Room Types
Luxury Double RoomEquipped with air conditioning, this room contains a 40-inch Smart TV and private bathroom. Tastefully decorated with light timber furnishings, it provides a work desk.
Luxury Twin RoomEquipped with air conditioning, this room contains a 40-inch Smart TV and private bathroom. Tastefully decorated with light timber furnishings, it provides a work desk.
Executive SuiteFeaturing a king size bed, this suite has a cable flat-screen TV, air conditioning. It also offers a private bathroom and a small sofa. Tastefully decorated with light timber furnishings, it provides a work desk.
Superior SuiteThis suite features a king size bed and air conditioning. There is a flat-screen TV with cable channels and a private bathroom . Tastefully decorated with light timber furnishings, it provides a work desk.
Luxury Triple RoomThis suite features 3 single beds and has air conditioning, flat-screen TV with cable channels and a private bathroom. Tastefully decorated with light timber furnishings, it provides a work desk.
Family Room (2 Adults + 1 Child)The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite has a minibar, a wardrobe, a TV with cable channels and city views. The unit offers 2 beds.
Deluxe Double Room (2 Adults + 1 Child)The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Deluxe Double RoomThe spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This double room features a wardrobe, a TV with cable channels and city views. The unit has 1 bed.
Deluxe Twin RoomThis air-conditioned twin room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
King Room - Disability AccessThe spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This double room offers a wardrobe, a TV with cable channels and city views. The unit has 1 bed.
Twin Room - Disability AccessThis air-conditioned twin room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
8.7
Very Good
Location
The Garden Hotel offers a commendable stay with its most striking feature being its excellent location. Guests frequently highlight its position in the central region, making it very convenient for accessing various parts of the city, including downtown and the highway. The proximity to shopping centers and the New Shopping Mall is a notable advantage, as is the quick access from the Anhanguera highway, providing a practical spot for travelers.
Visitors appreciate the hotel’s easy access, which simplifies arrival and departure processes. The quiet and peaceful neighborhood adds to the appeal, offering a calm retreat amidst the city's hustle. In terms of transportation, the hotel's location is praised for facilitating movement throughout Ribeirão Preto.
Accommodation-wise, the hotel garners positive feedback for its comfort, cleanliness and overall organization. The rooms are described as spacious and well-maintained with some guests noting the effective service and polite, attentive staff. Additionally, the hotel offers amenities like free parking right next to the building, which enhances the convenience for guests with vehicles.
The combination of a strategic location, comfortable facilities and good service makes Garden Hotel a highly recommended choice for both short visits and longer stays in Ribeirão Preto.
Breakfast
The breakfast at Garden Hotel receives high praise from guests for its variety and quality. Many reviews highlight the extensive options available, including fruits, breads, cheeses, cured meats, jams, juices and even cakes. The breakfast is often described as excellent, tasty, hearty and well-served. Guests particularly enjoy the live piano music that accompanies breakfast on Sundays, creating a delightful atmosphere.
Cleanliness and the attentive service during breakfast also contribute positively to the overall experience. Some reviews mention the politeness and efficiency of the staff, enhancing the morning meal's ambiance. Several guests noted the breakfast as a standout feature of their stay with several calling it one of the best they've experienced.
However, not all feedback is entirely positive. A few guests felt that the breakfast could benefit from more variety, particularly in terms of vegetarian options and more diverse offerings such as natural juices and fresh cheese. Some mentioned that the breakfast could be repetitive and, in a few cases, lacked freshness. Despite these occasional criticisms, the general consensus remains that the breakfast at Garden Hotel is robust, well-organized and a highlight of the guest experience.
Dinner
Garden Hotel's restaurant offers a mix of positive and constructive feedback regarding its dinner service. Guests have expressed satisfaction with the quality of the food, describing it as very good and delicious, particularly enjoying dishes like chicken stroganoff. The dinner menu provides a variety of options, catering to different tastes and the service, especially during dinner on weekends, has been noted as well conducted with attentive waiters.
However, there are areas for improvement. Some guests experienced slow service during lunch and dinner with significant delays for simple orders like sandwiches. Additionally, the restaurant does not operate every day, limiting dining options. The hotel does not offer room service and there were mentions of limited menu options with suggestions for more variety, including items like omelettes.
Despite some pointing out the higher prices of the dishes, the quality of the food generally seems to justify the cost. Overall, while the dining experience at Garden Hotel has received commendation for its food quality and good service on certain days, there is room to enhance consistency and speed.
Rooms
Garden Hotel boasts rooms that consistently receive high praise for their spaciousness, comfort and cleanliness. Many reviewers highlight the large size of the rooms, which often come with comfortable beds and modern amenities. Cleanliness is a recurring theme with numerous guests noting the well-maintained and airy atmospheres of the rooms.
The rooms are described as modern, well-furnished and organized, providing a relaxing environment for guests. Bathrooms are also noted for being spacious and well-equipped, often featuring good showers and ample amenities. Many rooms offer a cozy and quiet ambiance, suitable for a restful stay.
Moreover, the comfort of the rooms extends to well-managed air conditioning and supportive bedding. Several reviews appreciate the additional features like armchairs and good lighting, enhancing the overall experience. Despite some minor criticisms such as occasional maintenance issues and an average internet connection, the general consensus is that Garden Hotel provides excellent accommodation standards.
The positive feedback emphasizes the combination of cleanliness, modernity and comfort, making Garden Hotel an appealing place for both short and extended stays. The efficient customer service and well-prepared breakfasts, even if sometimes described as simple, add to the overall value of the stay at this hotel.
Beds
Guests of the Garden Hotel frequently praise the comfort and cleanliness of the beds. Many reviews highlight the beds as being super comfortable with some describing them as great or wonderful. A number of guests enjoyed large, spacious beds and appreciated the quality of the mattresses and pillows, often describing them as comfortable and supportive.
Bedding was often noted as clean and well-maintained and some guests specifically mentioned that the bedsheets were in good condition. The size of the beds was also a recurring positive point with several reviews mentioning king-sized or very large beds that added to the comfort of their stay.
However, a few guests did comment on the firmness of the mattresses with some finding them too hard while others found them too soft. Pillow comfort varied with some guests finding them perfect and comfortable, while others noted issues like flat or deformed pillows.
Overall, the Garden Hotel seems to provide a comfortable sleeping experience with spacious and clean beds, contributing positively to many guests' stays.
Cleanliness
Garden Hotel consistently impresses guests with its remarkable standards of cleanliness. The hotel demonstrates impeccable cleanliness not only in the rooms but throughout its entire premises. Visitors frequently note that the rooms are notably spacious, well-maintained and exceptionally clean. The bed linens and bathrooms also receive high praise for their pristine condition.
This meticulous attention to cleanliness extends to the common areas and facilities, maintaining a spotless and organized environment, making it ideal for both business and leisure travelers. Guests appreciate the modern infrastructure paired with excellent cleaning services. Despite a minor issue with the pool cleanliness where some bugs and leaves were noted, the overall experience is overwhelmingly positive, highlighting the hotel's dedication to hygiene and comfort. The combination of cleanliness, comfort and attentive staff ensures a pleasant and restful stay.
Staff
The staff at Garden Hotel receive high praise for their exceptional service, friendliness and professionalism. Guests consistently commend the team for being very helpful, polite and accommodating, contributing to a positive and welcoming atmosphere. The reception staff are particularly noted for their efficiency and courtesy, though some guests mentioned that the demeanor at the front desk could sometimes be more approachable. The parking staff and cleaning teams are recognized for their attention to detail and willingness to assist guests. Overall, the hotel is celebrated for its attentive, friendly and well-trained staff, who play a significant role in enhancing the guest experience. Despite minor areas for improvement, the general consensus highlights an excellent staff dedicated to ensuring comfort and satisfaction.
Wi-Fi
The wifi experience at 'Garden Hotel' is varied with a mix of opinions from recent guests. Some praised the hotel for having great and stable internet, noting that the connection was good. However, many guests reported challenges with the Wi-Fi. Issues such as weak and fluctuating signals in rooms, instability and complete failures were common complaints. Several reviews mentioned that the Wi-Fi was problematic and not suitable for reliable use with difficulties in streaming TV or conducting online business meetings. The phone service via WhatsApp was reportedly unavailable at times and a few guests had to resort to their mobile data for connectivity. There were also mentions of non-standard power outlets that prevented the use of notebooks. Overall, while there are occasional positive remarks about the internet, there is a clear consensus that significant improvement is needed.
Gym
At the Garden Hotel, the gym has received a mix of commendations and criticisms from guests. Many have praised the facility, describing it as well-maintained, clean and organized with some even calling it best-in-class and excellent. The gym boasts proper, functional equipment that is enough to burn calories and meets basic workout needs. It features a variety of machines, although it's not large.
However, there are mentions of slightly outdated equipment and a few reviews pointed out that not all machines are operative. The gym also lacks air conditioning and proper ventilation, which could be a downside for some users. Additionally, there are no provisions for hand sanitizers or materials to clean equipment after use.
Despite these drawbacks, the gym is part of a beautiful leisure area that includes a bar and pool, enhancing the overall appeal of the facilities. It's a functional space with essential workout materials, suitable for those looking to maintain their fitness routine while traveling.
Pool
The pool at Garden Hotel receives numerous compliments for being pleasant, fantastic and well-maintained. Guests frequently note that the pool is clean with several reviews mentioning its good size and the cleanliness consistently. The pool area, which includes a sauna, is also praised as amazing. The rooftop pool stands out as a highlight for many visitors, adding an impressive touch to their stay.
While the majority of reviews focus on the positive aspects, there are a few mentions of areas needing improvement. Some guests experienced issues such as the pool being occasionally dirty, a shortage of chairs and umbrellas and the absence of food and drink service. Additionally, there were comments about the occasional cold water temperature, slippery surfaces and construction noise affecting the pool area.
Overall, the pool at Garden Hotel is a popular and well-loved feature, contributing greatly to the positive experiences of its guests.
Family
Garden Hotel offers an ideal setting for families seeking a comfortable and enjoyable stay with a plethora of amenities and activities tailored specifically for kids. Guests consistently praise the hotel for its family-friendly atmosphere, making it a standout choice for family trips. The spacious family rooms receive high marks with features like super-sized double beds and additional single beds ensuring comfort for both parents and children. Several reviews highlight the excellent recreational spaces, including designated kids’ and baby areas, which provide ample opportunities for the little ones to stay entertained and engaged.
The hotel also thoughtfully provides cribs upon request and even allows breakfast to be brought to the room, a considerate touch appreciated by families with infants and young children. The common areas, equipped with dedicated kids' spaces, further enhance the family-friendly environment.
Overall, Garden Hotel is recommended for its family-centric approach, ensuring an enjoyable and hassle-free experience for guests of all ages.
3 Star
Nestled in an inviting locale, the Garden Hotel provides a compelling blend of affordability with commendable services that support its three-star rating. Many guests have highlighted the superb cost-benefit element, appreciating the tremendous value provided for the price. The minimalist design welcomes visitors with an efficient, straightforward ambiance that aligns well with its tier.
Guests have often praised the attentive and well-trained hotel team, underscoring the excellent customer service that enhances the stay. Facilities are generally appreciated for their quality, meeting good standards for this category. However, some consider the value slightly disproportionate to the hotel’s size and offerings.
Dining experiences evoke mixed feelings with varied comments on breakfast—a notable aspect, though lacking in some regards. The restaurant’s limited options and extended meal times have been points of contention, suggesting room for improvement.
Overall, the Garden Hotel maintains credible services typical of a three-star establishment, balancing positive guest experiences with areas that could benefit from refinement.
Business
For those seeking a business-friendly environment, the Garden Hotel offers an excellent experience. It's perfectly suited for business travel with amenities that cater to the needs of professionals on the go. The hotel boasts an excellent location, providing a quiet room, comfortable bed and an adequate shower - all essential for unwinding after a busy day. Guests appreciate the friendly and attentive staff, which enhances the overall experience.
The Garden Hotel is noted for its good cost-benefit ratio, making it a solid choice for short business trips. While the hotel does not offer business meals late at night, the breakfast is satisfactory, providing a variety of options to kickstart the day. Overall, it promises a seamless and enjoyable stay for business travelers, consistently receiving top ratings and positive feedback.
Yes, Garden Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Garden Hotel.
No, Garden Hotel doesn't allow dogs.
No, parking facilities aren't available at Garden Hotel.