Hotel Mont Blanc Premium
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Summary of reviewsHotel Mont Blanc Premium in Ribeirão Preto receives high praise across several key categories from its guests. The hotel's prime location is frequently highlighted for its central positioning, making it ideal for accessing key attractions like the Eurobike Arena. Both leisure and business travelers find the location convenient despite some minor concerns about night-time safety and the need for a car for certain errands.
The breakfast experience at the hotel is a standout feature with guests raving about the abundant variety and high quality of the food, describing it as exceptional and arguably the best hotel breakfast they've experienced. Special touches like live piano music and freshly made tapioca contribute to a serene and enjoyable start to the day. Despite a few minor criticisms, the breakfast consistently impresses.
When it comes to the rooms, guests generally report positive experiences, noting spacious, well-distributed and luxurious accommodations. The rooms' comfort is praised, especially the beds, air conditioning and quiet atmosphere. Some minor issues such as malfunctioning air conditioners and occasional lapses in room cleaning do not overshadow the overall satisfaction with room quality.
Cleanliness at Hotel Mont Blanc Premium is another area where the hotel excels. Guests frequently mention the immaculate conditions of both the rooms and common areas with a dedicated housekeeping team maintaining high hygiene standards.
The staff at the hotel are commended for their attentiveness, kindness and professionalism. Service, particularly during breakfast, enhances the overall guest experience, although occasional issues with unfriendly reception staff and valet service are noted.
While the free Wi-Fi receives mixed reviews with some guests finding it unreliable, the hotel compensates with its other amenities. The gym, though small and in need of some equipment repairs, generally meets guests' expectations. The secure underground parking is appreciated, although the additional fee and the bureaucracy of the valet-only system are points of contention.
For families, the hotel offers spacious rooms and inviting amenities, but certain areas like the frequently closed playroom and cold pool water present challenges. Despite these, the hotel's potential to be family-friendly is recognized.
In summary, Hotel Mont Blanc Premium is highly regarded for its excellent location, outstanding breakfast, comfortable and clean rooms and professional staff. Although there are areas for improvement, such as Wi-Fi connectivity, dinner service and family-specific amenities, the overall guest experience is overwhelmingly positive, making it a recommended choice for visitors to Ribeirão Preto.
Categories
The breakfast experience at the hotel is a standout feature with guests raving about the abundant variety and high quality of the food, describing it as exceptional and arguably the best hotel breakfast they've experienced. Special touches like live piano music and freshly made tapioca contribute to a serene and enjoyable start to the day. Despite a few minor criticisms, the breakfast consistently impresses.
When it comes to the rooms, guests generally report positive experiences, noting spacious, well-distributed and luxurious accommodations. The rooms' comfort is praised, especially the beds, air conditioning and quiet atmosphere. Some minor issues such as malfunctioning air conditioners and occasional lapses in room cleaning do not overshadow the overall satisfaction with room quality.
Cleanliness at Hotel Mont Blanc Premium is another area where the hotel excels. Guests frequently mention the immaculate conditions of both the rooms and common areas with a dedicated housekeeping team maintaining high hygiene standards.
The staff at the hotel are commended for their attentiveness, kindness and professionalism. Service, particularly during breakfast, enhances the overall guest experience, although occasional issues with unfriendly reception staff and valet service are noted.
While the free Wi-Fi receives mixed reviews with some guests finding it unreliable, the hotel compensates with its other amenities. The gym, though small and in need of some equipment repairs, generally meets guests' expectations. The secure underground parking is appreciated, although the additional fee and the bureaucracy of the valet-only system are points of contention.
For families, the hotel offers spacious rooms and inviting amenities, but certain areas like the frequently closed playroom and cold pool water present challenges. Despite these, the hotel's potential to be family-friendly is recognized.
In summary, Hotel Mont Blanc Premium is highly regarded for its excellent location, outstanding breakfast, comfortable and clean rooms and professional staff. Although there are areas for improvement, such as Wi-Fi connectivity, dinner service and family-specific amenities, the overall guest experience is overwhelmingly positive, making it a recommended choice for visitors to Ribeirão Preto.
Hotel for Honeymoon
This 5-star hotel offers romantic packages and suites. It features an outdoor pool, a restaurant, a fitness center, and room service. The hotel provides a high-quality experience with guest ratings higher than average.
Family Friendly Hotel
This hotel is perfectly situated and offers amenities suitable for families. The hotel is near Bosque Zoo Fabio Barreto.
Romantic Hotel
Hotel Mont Blanc Premium provides charming suites with city and pool views, creating a relaxing atmosphere. It features an à la carte restaurant, a gym, and a sophisticated breakfast room, perfect for couples seeking a luxurious getaway.
Hotel with Swimming Pool
Offering an outdoor pool, this hotel provides a refreshing escape for guests. Its proximity to Carlos Raia Park adds to the appeal, making it a great choice for those who enjoy combining nature with their hotel experience.
Outdoor Pool
Business Hotel
Part of the Le Privilège hotel chain, this hotel targets business and leisure lodging. It has full infrastructure for the organization of events and business conventions.
Hotel with Parking
Recognized as one of the best hotels in Ribeirão Preto with parking based on guest reviews, it offers a convenient option for travelers with cars.
Accessible Hotel
Offers King Rooms with disability access. These rooms feature a private bathroom with a walk-in shower.
Hotel with Gym
This hotel features a state-of-the-art fitness center equipped with modern exercise machines and equipment, offering guests a comprehensive workout experience. Additional wellness facilities include a steam room and sauna.
5-Star Hotel
This 5-star hotel offers an outdoor pool, an à la carte restaurant, free WiFi, a gym, a business center, and meeting facilities. Each suite includes a flat-screen TV with cable channels, air conditioning, a minibar, a dining table, and a private bathroom with a shower, hairdryer, and bathrobes. Guests can enjoy city and pool views.
Hotel with Outdoor Pool
As a 5-star hotel, Hotel Mont Blanc Premium offers a notable outdoor pool facility. The pool is available for long hours and includes pool umbrellas for comfort. A swim-up bar is also mentioned as a feature.
Luxury Hotel
Hotel with Free Wi-Fi
Guest Reviews
Hotel Mont Blanc Premium in Ribeirão Preto boasts a prime location that has received high praise from guests. Many have highlighted its central positioning, which places it close to key attractions like the Eurobike Arena, making it a convenient choice for those attending sports events and concerts. The hotel is described as being well-situated with easy access to the city's main roads and avenues, facilitating straightforward navigation for visitors arriving by car.
Guests appreciate the proximity to various points of interest and amenities, reinforcing the hotel's appeal for both leisure and business travelers. While some mentions of safety concerns for walking at night and the necessity of a car for certain errands were noted, the overwhelming sentiment is positive. The hotel's location is consistently deemed excellent, offering comfort, convenience and an ideal base for exploring Ribeirão Preto. Additionally, the hotel's breakfast and service complement its favorable location, contributing to a well-rounded and satisfying stay.
The breakfast experience at Hotel Mont Blanc Premium has garnered rave reviews from numerous guests. Many described it as exceptional with abundant and varied options that cater to a wide range of tastes. The offerings include high-quality products such as fruits, cheeses, cakes, breads, scrambled eggs and yogurts, making it one of the best hotel breakfasts many have experienced. Piano music during breakfast enhances the atmosphere, creating a serene and enjoyable dining experience.
Guests consistently praised the breakfast for its impressive variety and exceptional quality, often highlighting the delicious and plentiful food options. Many found the selection better than what they have had at other hotels, both domestically and abroad. The breakfast setting itself is spacious and comfortable with impeccable service contributing to a highly satisfying start to the day.
While there were a few dissenting opinions regarding specific elements such as artificial orange juice and lack of coordination in service, these negative remarks were overshadowed by the overwhelmingly positive responses. Most guests appreciated the meticulous attention to detail with some even describing the breakfast as worthy of a five-star rating. Furthermore, special touches like freshly made tapioca and the option for breakfast in bed add to the premium experience.
In summary, the breakfast at Hotel Mont Blanc Premium stands out for its quality, variety and pleasant ambiance, making it a memorable highlight for many guests during their stay.
The dinner experience at Hotel Mont Blanc Premium receives mixed reviews from guests. While some praise the food as excellent with standout dishes like shrimp with garlic and oil, others find the menu options limited and lacking in quality. The restaurant staff is frequently noted for their politeness and good service, which enhances the dining experience for many guests. However, the food served at the bar and via room service has received criticism with snacks at the bar described as weak and some guests reporting incidents of food poisoning and tasteless dishes.
There are recurring issues with the availability and operation of the restaurant. It does not operate on Sundays after 3 PM, nor on Mondays and Tuesdays, causing inconvenience for guests hoping to dine in. Additionally, the restaurant's services, including room service and bar operations, are often found to be inconsistent and confusing.
Breakfast garners positive feedback, described as complete, exceptional and beautiful, adding a reliable highlight to the hotel's dining offerings. Despite the high prices, the breakfast experience appears to satisfy guests more consistently than dinner.
Overall, while the dinner service at Hotel Mont Blanc Premium has moments of excellence, frequent operational issues and variability in food quality make it less dependable compared to the highly appreciated breakfast service.
Hotel Mont Blanc Premium offers a diverse array of rooms that have generally left a positive impression on guests. Most reviews highlight the spaciousness with many describing the rooms as large, well-distributed and even luxurious. The accommodations are noted for their comfort with several guests praising the soft beds, effective air conditioning and quiet atmosphere. Many appreciate the clean and well-maintained rooms, emphasizing the modern and cozy style. The large bathrooms, often with strong and warm showers, are an additional highlight.
However, not all reviews are glowing. Some guests have experienced issues with malfunctioning air conditioners, lack of USB sockets and dirty or poorly maintained areas. Problems such as clogged sinks, dirty floors and unpleasing smells have been mentioned. In isolated cases, the provided beds were found to be uncomfortable with guests noting issues like smelly blankets and missing pillows. Room cleaning inconsistencies have also been noted.
Despite these drawbacks, the overall sentiment is positive. The hotel's excellent service, spacious and comfortable accommodations and convenient amenities such as living room spaces and great views seem to outweigh the negatives for many guests. The hotel is seen as a beautiful place with an admirable combination of comfort and cleanliness, making it a mostly well-regarded choice for travelers.
The beds at Hotel Mont Blanc Premium have garnered varied feedback from guests, though the majority emphasize comfort and space. Many reviews highlight the beds as being comfortable with firm mattresses that cater well to those who prefer a supportive sleep surface. Guests also appreciated the king-size and large beds, noting that they provided ample space and added to the overall comfort.
The bedding quality received positive comments with mentions of "good beds," "cozy beds," and "excellent bed and bath linens." The reviews frequently mentioned super comfortable and very comfortable beds, which suggests a generally positive sleep experience.
However, not all feedback was favorable. Some guests pointed out issues with the pillows, describing them as hard, of poor quality or having an unpleasant smell. There were also comments about the need for mattress replacements and concerns about double beds formed from two singles, which may not meet the expectations of all guests. Additionally, a few reviews mentioned discomfort due to hard mattresses and issues with bed and bath linen quality.
Overall, while most guests seemed to enjoy a restful night's sleep on comfortable beds at Hotel Mont Blanc Premium, a few noted areas where improvements could enhance the experience further.
Hotel Mont Blanc Premium enjoys high praise for its cleanliness with many guests highlighting the impeccable cleanliness of the hotel and rooms. Visitors consistently describe the accommodations as clean, comfortable and well-maintained. The rooms are not only clean but also spacious and beautifully decorated with spotless linens and tidy, super clean towels.
The bathrooms receive mixed reviews with some guests noting occasional lapses in cleanliness. However, the majority of feedback emphasizes their immaculate condition. The hotel environment is noted for its cozy and well-maintained ambiance, which contributes significantly to guests' comfort. Additionally, the fast elevators and organized spaces add to the overall satisfaction of the stay.
The hotel staff is recognized for maintaining exceptional hygiene standards, resulting in an inviting atmosphere that makes guests feel at home. While there are isolated instances of overlooked cleaning areas, such as missed tiles or occasional hallway dishware, these are exceptions in an otherwise highly commendable record of cleanliness.
Overall, Hotel Mont Blanc Premium stands out for its dedication to cleanliness and comfort, ensuring a pleasant experience for its guests.
Hotel Mont Blanc Premium garners significant praise for its staff with numerous adjectives such as attentive, kind and polite appearing frequently throughout guest reviews. The team is often described as extremely helpful and professional, providing excellent service that enhances the overall experience. Specific mentions highlight the friendliness and efficiency of the staff with special commendations for their courtesy and assistance. The breakfast service, in particular, stands out with mentions of a pianist adding to the ambiance and attentive staff ensuring a pleasant start to the day.
While the majority of the feedback is positive, indicating a strong, well-regarded team, there are occasional criticisms. A few guests noted that the reception staff were sometimes unfriendly or in a bad mood and issues with the valet service were mentioned, suggesting it could be more courteous and organized. There were also isolated incidents where logistical issues, like bag handling and room service, were not up to par.
Despite these occasional hiccups, the overarching sentiment remains favorable with guests frequently recommending the staff for their exceptional service. This consistent emphasis on helpfulness and professionalism contributes significantly to the hotel's reputation as a sophisticated and welcoming destination.
Hotel Mont Blanc Premium offers free Wi-Fi throughout the property, which some guests found to be excellent and adequate for streaming. The rooms are equipped with smart TVs, adding a touch of modern convenience. However, the overall experience with the internet revealed several issues. Many guests reported weak or non-functional Wi-Fi in the rooms. This inconsistent connectivity was a common problem, making it difficult to use devices like MacBooks or to stream content as intended. Accessing the Wi-Fi proved difficult for some and internet speeds were often notably low, at times not exceeding 10 Mbps. While the free Wi-Fi is a nice amenity, its reliability seems to vary significantly based on location within the hotel.
Hotel Mont Blanc Premium offers a gym experience with a mix of feedback. Guests appreciate the good equipment and the general ambiance of the fitness room. The gym and pool were operating normally, contributing to an overall positive stay. However, there are some areas for improvement, such as the gym being small with limited treadmills and a few issues with broken equipment. Despite this, many reviewers described the gym as great and highlighted its access as a notable feature. The hotel also boasts sports club facilities, including a spa and a pool area with a DJ, enhancing the overall fitness and leisure experience. Although the gym closes relatively early at 10 pm, it still meets the expectations of many guests aiming to maintain their fitness routines during their stay.
Hotel Mont Blanc Premium boasts a spacious, covered and secure parking facility that guests generally find easy to navigate. The parking area is underground, providing added security and convenience. The garage service is praised for being attentive and helpful with particularly friendly staff including an employee named Marcelo.
However, there are several recurring concerns about the parking arrangements. Guests consistently mention that the parking service incurs an additional fee, which many consider to be high. The daily parking price is typically around R$20 to R$25 and some guests feel it should be included in the room rate. The parking service, being managed by an outsourced valet team, tends to be described as slow and inefficient with some noting wait times of 10 to 15 minutes for their vehicles.
The valet-only system has received criticism, particularly during the pandemic when having an optional self-parking option would have been preferable. Many guests feel the parking fee adds an unnecessary expense to their stay and suggest that making it complimentary could be a significant upgrade. Additionally, the process for parking appears to be quite bureaucratic and time-consuming with some guests feeling it could be more streamlined and user-friendly.
Hotel Mont Blanc Premium offers a mixed experience for families traveling with children. Guests appreciated the family rooms and the large living spaces, which were noted as very good in size for families. The hotel's inviting atmosphere, notably the pool and food, were enjoyed by kids, making these aspects a highlight of their stay.
However, some reviews highlighted significant drawbacks. The playroom, which could be a fantastic feature for children, was often closed and the reception did not have a key, disappointing many guests. Additionally, some families faced discomfort due to the pool water being too cold for small children. Booking issues also arose with some guests receiving separate rooms for family members despite booking family rooms and the need for a key card to access different floors added to the inconvenience.
Concerns about the safety and maintenance within rooms were also raised with issues like faulty locks on balcony doors posing a risk for children. Amenities for children, such as necessary baby items and beds, were found lacking and an extra fee for a child's accommodation was an unexpected burden for some guests. Despite the comfortable beds and professional room setup, these shortcomings detracted from the overall experience.
Overall, while the hotel has potential with its spacious family rooms and engaging facilities, there are critical areas needing attention to provide a truly family-friendly environment.
Hotel Mont Blanc Premium has garnered a mix of feedback regarding its five-star rating, facilities and services. Many guests have lauded it for delivering a perfect and luxurious experience, contributing to memorable stays. The hotel is praised for its well-maintained facilities and the ambiance, which some believe to be truly worthy of a five-star ranking. Positive mentions highlight detailed cleaning, overall comfort and good service from the staff.
However, significant criticism is also present with several guests questioning the five-star status of the hotel, suggesting it aligns more with a three or four-star rating by European standards. Discontent is expressed regarding the service quality, especially from messengers, which did not meet five-star expectations. Issues such as the requirement for guests to pick up their own delivery orders and low-quality bed linens and bath towels are pointed out. Additionally, some feel the price does not justify the purported five-star experience with the level of service falling short.
In summary, while Hotel Mont Blanc Premium offers a pleasant and comfortable stay with commendable facilities, there are notable concerns regarding its service quality and whether it lives up to its five-star designation.
Hotel Mont Blanc Premium is well-regarded for its strategic location, making it a convenient choice for business travelers. Guests highlight the hotel's suitability for work trips, noting that it provides good access for those arriving in the city. The facilities cater to business needs with amenities such as business rooms and small conference rooms available for meetings. Rooms are described as comfortable and pleasant with adequate sizes.
However, the desk and chair setup could benefit from ergonomic adjustments and the accessibility of electrical outlets needs improvement. Although the service generally meets expectations, there have been occasional lapses, particularly with invoicing. Overall, despite minor drawbacks, the hotel offers a conducive environment for business purposes.
Hotel Mont Blanc Premium receives mixed reviews regarding its accessibility for guests with disabilities. The hotel offers accessible suites and bathrooms, catering specifically to customers with special needs, which indicates a commitment to inclusivity. Guests appreciate the quick and easy-to-use interface for orders, directing requests efficiently to the correct room. The cleanliness of the hotel is also consistently praised as impeccable, ensuring a comfortable stay for all visitors. However, some reviews note issues with overall accessibility and the service from messengers has been reported as not meeting expected standards. Additionally, there were mentions of long waits during breakfast.
Hotel Mont Blanc Premium offers a truly luxurious experience, characterized by impeccable facilities and accommodations. The atmosphere is elevated by live piano music, adding to the overall luxurious ambiance. The suites and general hotel conditions are described as impeccable, modern and exquisite, worthy of a scene in a movie. Guests highlight the hotel’s elegance, high-class design and luxurious decoration throughout.
The reception and lobby are particularly impressive with a chic and beautiful aesthetic. Guests consistently note the hotel’s high standards and see it as being in a category of its own with many calling it one of the best they have ever experienced. Excellent service and helpful staff contribute to the positive experience.
While the breakfast is on par with other hotels, the overall facilities are first-class, ranging from a 5-star building structure to a high-cost benefit ratio. The location, conveniently near the Eurobike Arena, adds to its appeal. Generally, the hotel is described as beautiful, cozy and luxurious, making it highly recommended for those seeking an upscale stay.
Hotel Mont Blanc Premium offers a cozy environment that many guests find perfect for a romantic getaway or celebrating special occasions like wedding anniversaries or even new weddings. The live piano music at breakfast adds a touch of elegance and romance to the mornings, enhancing the overall calming and romantic atmosphere. Guests often describe their experience as relaxing and note the hotel's unique beauty, which helps create a magnificent experience. However, some reviews mention concerns over the shower being inside the bathtub, which can be hazardous and note that the treatment provided may not always meet expectations, making it less ideal for a honeymoon. Despite these drawbacks, many guests still express their love for their stay at the hotel.
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Location
Guests appreciate the proximity to various points of interest and amenities, reinforcing the hotel's appeal for both leisure and business travelers. While some mentions of safety concerns for walking at night and the necessity of a car for certain errands were noted, the overwhelming sentiment is positive. The hotel's location is consistently deemed excellent, offering comfort, convenience and an ideal base for exploring Ribeirão Preto. Additionally, the hotel's breakfast and service complement its favorable location, contributing to a well-rounded and satisfying stay.
Breakfast
Guests consistently praised the breakfast for its impressive variety and exceptional quality, often highlighting the delicious and plentiful food options. Many found the selection better than what they have had at other hotels, both domestically and abroad. The breakfast setting itself is spacious and comfortable with impeccable service contributing to a highly satisfying start to the day.
While there were a few dissenting opinions regarding specific elements such as artificial orange juice and lack of coordination in service, these negative remarks were overshadowed by the overwhelmingly positive responses. Most guests appreciated the meticulous attention to detail with some even describing the breakfast as worthy of a five-star rating. Furthermore, special touches like freshly made tapioca and the option for breakfast in bed add to the premium experience.
In summary, the breakfast at Hotel Mont Blanc Premium stands out for its quality, variety and pleasant ambiance, making it a memorable highlight for many guests during their stay.
Dinner
There are recurring issues with the availability and operation of the restaurant. It does not operate on Sundays after 3 PM, nor on Mondays and Tuesdays, causing inconvenience for guests hoping to dine in. Additionally, the restaurant's services, including room service and bar operations, are often found to be inconsistent and confusing.
Breakfast garners positive feedback, described as complete, exceptional and beautiful, adding a reliable highlight to the hotel's dining offerings. Despite the high prices, the breakfast experience appears to satisfy guests more consistently than dinner.
Overall, while the dinner service at Hotel Mont Blanc Premium has moments of excellence, frequent operational issues and variability in food quality make it less dependable compared to the highly appreciated breakfast service.
Rooms
However, not all reviews are glowing. Some guests have experienced issues with malfunctioning air conditioners, lack of USB sockets and dirty or poorly maintained areas. Problems such as clogged sinks, dirty floors and unpleasing smells have been mentioned. In isolated cases, the provided beds were found to be uncomfortable with guests noting issues like smelly blankets and missing pillows. Room cleaning inconsistencies have also been noted.
Despite these drawbacks, the overall sentiment is positive. The hotel's excellent service, spacious and comfortable accommodations and convenient amenities such as living room spaces and great views seem to outweigh the negatives for many guests. The hotel is seen as a beautiful place with an admirable combination of comfort and cleanliness, making it a mostly well-regarded choice for travelers.
Beds
The bedding quality received positive comments with mentions of "good beds," "cozy beds," and "excellent bed and bath linens." The reviews frequently mentioned super comfortable and very comfortable beds, which suggests a generally positive sleep experience.
However, not all feedback was favorable. Some guests pointed out issues with the pillows, describing them as hard, of poor quality or having an unpleasant smell. There were also comments about the need for mattress replacements and concerns about double beds formed from two singles, which may not meet the expectations of all guests. Additionally, a few reviews mentioned discomfort due to hard mattresses and issues with bed and bath linen quality.
Overall, while most guests seemed to enjoy a restful night's sleep on comfortable beds at Hotel Mont Blanc Premium, a few noted areas where improvements could enhance the experience further.
Cleanliness
The bathrooms receive mixed reviews with some guests noting occasional lapses in cleanliness. However, the majority of feedback emphasizes their immaculate condition. The hotel environment is noted for its cozy and well-maintained ambiance, which contributes significantly to guests' comfort. Additionally, the fast elevators and organized spaces add to the overall satisfaction of the stay.
The hotel staff is recognized for maintaining exceptional hygiene standards, resulting in an inviting atmosphere that makes guests feel at home. While there are isolated instances of overlooked cleaning areas, such as missed tiles or occasional hallway dishware, these are exceptions in an otherwise highly commendable record of cleanliness.
Overall, Hotel Mont Blanc Premium stands out for its dedication to cleanliness and comfort, ensuring a pleasant experience for its guests.
Staff
While the majority of the feedback is positive, indicating a strong, well-regarded team, there are occasional criticisms. A few guests noted that the reception staff were sometimes unfriendly or in a bad mood and issues with the valet service were mentioned, suggesting it could be more courteous and organized. There were also isolated incidents where logistical issues, like bag handling and room service, were not up to par.
Despite these occasional hiccups, the overarching sentiment remains favorable with guests frequently recommending the staff for their exceptional service. This consistent emphasis on helpfulness and professionalism contributes significantly to the hotel's reputation as a sophisticated and welcoming destination.
Wi-Fi
Gym
Parking
However, there are several recurring concerns about the parking arrangements. Guests consistently mention that the parking service incurs an additional fee, which many consider to be high. The daily parking price is typically around R$20 to R$25 and some guests feel it should be included in the room rate. The parking service, being managed by an outsourced valet team, tends to be described as slow and inefficient with some noting wait times of 10 to 15 minutes for their vehicles.
The valet-only system has received criticism, particularly during the pandemic when having an optional self-parking option would have been preferable. Many guests feel the parking fee adds an unnecessary expense to their stay and suggest that making it complimentary could be a significant upgrade. Additionally, the process for parking appears to be quite bureaucratic and time-consuming with some guests feeling it could be more streamlined and user-friendly.
Family
However, some reviews highlighted significant drawbacks. The playroom, which could be a fantastic feature for children, was often closed and the reception did not have a key, disappointing many guests. Additionally, some families faced discomfort due to the pool water being too cold for small children. Booking issues also arose with some guests receiving separate rooms for family members despite booking family rooms and the need for a key card to access different floors added to the inconvenience.
Concerns about the safety and maintenance within rooms were also raised with issues like faulty locks on balcony doors posing a risk for children. Amenities for children, such as necessary baby items and beds, were found lacking and an extra fee for a child's accommodation was an unexpected burden for some guests. Despite the comfortable beds and professional room setup, these shortcomings detracted from the overall experience.
Overall, while the hotel has potential with its spacious family rooms and engaging facilities, there are critical areas needing attention to provide a truly family-friendly environment.
5 Star
However, significant criticism is also present with several guests questioning the five-star status of the hotel, suggesting it aligns more with a three or four-star rating by European standards. Discontent is expressed regarding the service quality, especially from messengers, which did not meet five-star expectations. Issues such as the requirement for guests to pick up their own delivery orders and low-quality bed linens and bath towels are pointed out. Additionally, some feel the price does not justify the purported five-star experience with the level of service falling short.
In summary, while Hotel Mont Blanc Premium offers a pleasant and comfortable stay with commendable facilities, there are notable concerns regarding its service quality and whether it lives up to its five-star designation.
Business
However, the desk and chair setup could benefit from ergonomic adjustments and the accessibility of electrical outlets needs improvement. Although the service generally meets expectations, there have been occasional lapses, particularly with invoicing. Overall, despite minor drawbacks, the hotel offers a conducive environment for business purposes.
Accessible
Luxury
The reception and lobby are particularly impressive with a chic and beautiful aesthetic. Guests consistently note the hotel’s high standards and see it as being in a category of its own with many calling it one of the best they have ever experienced. Excellent service and helpful staff contribute to the positive experience.
While the breakfast is on par with other hotels, the overall facilities are first-class, ranging from a 5-star building structure to a high-cost benefit ratio. The location, conveniently near the Eurobike Arena, adds to its appeal. Generally, the hotel is described as beautiful, cozy and luxurious, making it highly recommended for those seeking an upscale stay.
Romantic
Yes, Hotel Mont Blanc Premium has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Mont Blanc Premium.
No, Hotel Mont Blanc Premium doesn't allow dogs.
Yes, parking facilities are available at Hotel Mont Blanc Premium.
Yes, Hotel Mont Blanc Premium has a gym.
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