Hotel Nacional Inn Ribeirão Preto

Ribeirao Preto -21.17868900, -47.80322000 , Rua Duque De Caxias, 1313 (Show on Map)
7.7
Good


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Summary of reviewsHotel Nacional Inn Ribeirão Preto receives high marks for its prime central location, which offers easy access to tourist attractions, restaurants, pharmacies and bars, making it especially convenient for both leisure and business travelers. Nearby landmarks such as the Pinguim brewery and Santa Úrsula Shopping Center are within walking distance, enhancing the stay experience.

The breakfast service at the hotel is frequently praised for its variety and quality, featuring an ample selection of breads, cakes, fruits and even diet-friendly options. Though there are occasional criticisms about presentation and replenishment, guests generally find the breakfast delicious and well-served, often exceeding expectations.

Dinner at the hotel's on-site restaurant is noted for being a good value, particularly the all-you-can-eat buffet. While the food is generally well-received, some guests report issues with service speed and menu items, indicating room for improvement.

Rooms at Hotel Nacional Inn Ribeirão Preto are described as spacious and comfortable with many guests appreciating the size and quality of the bathrooms. However, there are mixed reviews about cleanliness and maintenance with some rooms needing updates to furniture and better upkeep. Despite these issues, the comfort of the beds and the attentiveness of the staff contribute positively to the overall accommodation experience.

Cleanliness at the hotel receives varying feedback. While many guests find the rooms and common areas to be very clean, there are noted lapses, such as mold and stains in some rooms. Despite these inconsistencies, the pool and breakfast areas are generally well-maintained.

The hotel staff frequently earn praise for their friendliness, professionalism and helpfulness, significantly enhancing guest satisfaction. However, experiences can be uneven with occasional reports of less friendly interactions and delays at check-in.

Wi-Fi service at the hotel is one of the weaker aspects with numerous reviews citing connectivity issues, particularly in rooms far from the elevator. That said, some guests do report positive experiences, finding the Wi-Fi to be fast and stable in certain areas.

The pool receives mixed reviews. While many guests appreciate the panoramic terrace views and the overall cleanliness, others note that the pool could benefit from better maintenance and improved amenities.

Parking at the hotel is a point of contention among guests. While valet parking is appreciated, the additional daily fee and overcrowdedness of the parking area draw criticism.

Families find the hotel accommodating with its spacious rooms and family-friendly pool being standout features. The staff's attention to dietary restrictions for children and the availability of connected rooms are praised, though some families encounter issues with bed arrangements and booking policies.

In conclusion, Hotel Nacional Inn Ribeirão Preto offers a convenient and generally pleasant stay, highlighted by its central location, diverse breakfast offerings and attentive staff. While there are notable areas needing improvement, such as room maintenance, Wi-Fi connectivity and parking logistics, the positive aspects contribute to a satisfactory overall experience for most guests.
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Categories
Romantic Hotel
This hotel offers a comfortable environment and great service, perfect for a romantic getaway.

Hotel with Parking
Parking is available at this hotel. Note that while free parking is mentioned, some reviews indicate limited onsite parking and a fee for covered valet.

EV charging stations  


3-Star Hotel
This hotel offers practical amenities and a convenient location in São Paulo. Its features include comfortable accommodations and essential services, making it a reasonable choice for different travelers.

Hotel with Outdoor Pool
Hotel Nacional Inn Ribeirão Preto features an outdoor pool and a separate children's pool. The pool area includes sun loungers and is located near a rooftop terrace offering panoramic city views.

Hotel with EV Charging Stations

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Outdoor Pool  


Room Types
Executive Triple Room Facilities for this air-conditioned room include a minibar, a flat-screen TV with cable channels and private bathroom with a hot shower.

Executive Suite Facilities for this air-conditioned room include a minibar, a flat-screen TV with cable channels and private bathroom with a hot shower.

Superior Double Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Superior Family Room This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Superior Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Guest Reviews
7.7
Good
Location
The location of Hotel Nacional Inn Ribeirão Preto consistently emerges as its most commendable feature in guest reviews. Situated right in the city center, the hotel offers easy access to various points of interest, including tourist spots, restaurants, pharmacies and bars. Notably, it is within walking distance of the traditional Pinguim brewery, Santa Úrsula Shopping Center and other central amenities.

Guests find the location convenient for both leisure and business, highlighting its proximity to conference venues and ease of transportation. The central positioning allows for seamless navigation around Ribeirão Preto, whether by foot, car or ride-sharing services like Uber. This ease of access especially benefits those needing to reach the airport or key city events.

Reviewers also appreciate the surrounding neighborhood's amenities with many noting the close presence of grocery stores, shopping malls and dining spots. However, it is worth mentioning that the area can feel somewhat deserted at night, lacking in shops and restaurants open during late hours.

Overall, the strategic location of Hotel Nacional Inn Ribeirão Preto greatly enhances the convenience and enjoyment of guests' stays, supported by commendable service and amenities such as a very good breakfast, clean and spacious rooms and attentive staff.

Breakfast
The breakfast at Hotel Nacional Inn Ribeirão Preto receives a mix of reviews with a predominantly positive consensus. Guests frequently highlight the variety and quality of the breakfast offerings, describing it as delicious, excellent and very well-served. Many appreciate the ample selection available, including a variety of breads, cakes, fruits and even diet and light options. The breakfast is often praised for being complete and hearty, often exceeding expectations with homemade cakes and gluten-free choices.

However, there are some remarks on areas for improvement. A few guests noted that the breakfast sometimes lacked presentation or did not meet their expectations in terms of replenishment and variety. There were occasional comments about cold items or repetitive selections. Despite these minor criticisms, most reviews indicate that the breakfast contributes significantly to the positive experience at the hotel, often complemented by friendly and helpful staff.

Overall, the breakfast at Hotel Nacional Inn Ribeirão Preto is a standout feature, offering a diverse and satisfying start to the day for most guests.

Dinner
Hotel Nacional Inn Ribeirão Preto offers an on-site restaurant with fair prices and a varied menu that stands out considering the overall level of the hotel. Guests highlight that the dinner buffet at R$49 is a good deal, offering all-you-can-eat options that many find delicious and reasonably priced. Despite a simple setup, the restaurant manages to deliver generally good food, satisfying many diners.

However, there are notable criticisms about the restaurant service; some guests experienced delays and dissatisfaction with specific menu items like pizza and pie. Instances of impolite service have also been reported, particularly during lunch. Dinner service issues such as late orders and lack of communication have been noted by several guests.

Although the dining setting is described as basic, it provides well-served meals at a fair cost, making it a practical choice for many visitors. Some have encountered minor inconveniences, such as the lack of meal service after 10 pm and the absence of room service, which means guests might need to visit the reception for late-night snacks.

Overall, while the restaurant needs improvement in service speed and menu variety, it still offers delicious, good-value meals that enhance the stay at Hotel Nacional Inn Ribeirão Preto.

Rooms
Hotel Nacional Inn Ribeirão Preto offers a mixed experience for its guests, primarily characterized by spacious and comfortable rooms. Many visitors appreciated the large room sizes, finding them ideal for relaxation and accommodating families. The bathrooms also received praise, often noted for their spaciousness and excellent showers. Cleanliness, however, seems to fluctuate with some rooms being described as very clean and well-organized, while others were criticized for being dirty, especially in the bathrooms.

Comfort was a recurring theme with many guests highlighting the comfort of the beds and the overall room environment. However, the furniture in the rooms often felt outdated and in need of renovation with several mentions of old and sometimes broken pieces. This inconsistency in maintenance extended to the air conditioning, which was found to be either too noisy or not powerful enough to cool the rooms adequately.

There were numerous reports of minor issues such as dim lighting, lack of blackout curtains and insufficient power outlets which occasionally detracted from the overall experience. Additionally, some rooms were affected by mold, musty smells and water leaks, which could be unsettling for guests sensitive to such conditions.

The hotel staff generally received positive remarks for their politeness and attentiveness, adding a layer of comfort and reassurance to the stay. Breakfast offerings were frequently described as excellent, contributing positively to the overall impression of the hotel.

In summary, while the spaciousness and some comfort features of the rooms at Hotel Nacional Inn Ribeirão Preto were highly appreciated, there is a clear need for updating furniture, improving maintenance and addressing cleanliness more consistently. Despite these drawbacks, the hotel's location and friendly staff provided guests with a reasonably satisfactory experience.

Beds
The guest reviews of Hotel Nacional Inn Ribeirão Preto paint a mixed picture of the sleeping arrangements with a significant emphasis on the condition and comfort of the beds. On the bright side, many guests found the beds to be comfortable with several comments highlighting very comfortable and spacious accommodations. Some noted that the beds were tidy and the rooms spacious, enhancing the overall comfort of their stay. The air conditioning was praised for its ease of adjustment, further contributing to a pleasant sleeping environment.

However, numerous reviews pointed out issues with the bed quality. A recurring theme was the discomfort caused by old and noisy spring mattresses. Several guests found the beds to be too hard or too small, leading to restless nights and even back pain. Maintenance concerns included sagging beds, torn sheets and noisy bed springs. The bedding itself also came under scrutiny with worn-out mattresses, insufficient pillow support and bed sheets that didn’t stay in place being commonly reported. The presence of outdated, noisy and uncomfortable beds paired with inadequate bedding supplies seemed to impact the overall sleep quality for many guests.

In conclusion, while there are aspects of comfort noted by some guests, the overarching sentiment suggests that the Hotel Nacional Inn Ribeirão Preto could benefit from significant improvements in bed quality and maintenance to enhance guest satisfaction.

Cleanliness
Hotel Nacional Inn Ribeirão Preto has garnered a mix of feedback regarding its cleanliness, painting a comprehensive picture for prospective visitors. Numerous guests lauded the hotel for its impeccable, excellent and very good cleanliness. Clean rooms organized accommodations and high hygiene standards frequently highlight the reviews. Guests often describe the hotel as very clean, mentioning specific aspects such as fresh-smelling bedding, clean towels and spotless bathrooms.

However, there are inconsistencies. While many visitors found the cleaning staff attentive and the overall environment neat and tidy, others pointed out specific areas needing improvement. Some reviews cited dirty windows, mold in bathrooms and maintenance issues with room furniture. Instances of poor hygiene, such as finding hair in bathrooms, stains on floors and even cockroach sightings, were also mentioned, suggesting lapses in the cleaning process at times.

Despite these sporadic drawbacks, the hotel's well-maintained and clean pool area, combined with excellent breakfast and friendly staff, contributed positively to guest experiences. Reviews emphasized that while the hotel appears old in parts, it largely remains well-kept. Overall, Hotel Nacional Inn Ribeirão Preto generally maintains good cleanliness, though there are occasional shortcomings that potential guests should consider.

Staff
The feedback for the staff at Hotel Nacional Inn Ribeirão Preto is generally highly positive, highlighting their professionalism, friendliness and helpfulness. Guests frequently commend the team for being attentive and welcoming with particular praise for employees like Mohamed and Antônia who stood out for their exceptional service. The hotel staff, including receptionists, cleaning crews and valet services, are often described as polite, courteous and proactive in addressing guests' needs. Many guests appreciated the efficient check-in process and the large, clean accommodations.

However, there were some mixed reviews about the overall service quality. A few guests experienced unfriendliness and lack of promptness from certain staff members, particularly at the front desk and in the restaurant. Issues such as delayed check-ins, unmet requests and early check-in refusals were noted. Despite these occasional lapses, guests generally expressed satisfaction with the hospitality with many stating they would return to the hotel. Overall, the staff’s dedication to hospitality significantly contributed to positive guest experiences, even amidst some noted areas for improvement.

Wi-Fi
Guests at Hotel Nacional Inn Ribeirão Preto have shared mixed experiences regarding the hotel's Wi-Fi service. Many reviews highlight issues with connectivity, noting that the Wi-Fi signal is often weak or non-existent, particularly in rooms far from the elevator or on higher floors. Frequent comments indicate that the internet does not work well in the rooms with some visitors experiencing significant difficulty in connecting or maintaining a stable connection. These issues seem to persist with some guests unable to use the Wi-Fi at all during their stay.

However, some positive feedback has also been noted. A few guests found the internet service to be quite good, describing it as fast and stable when it did work. These instances, though, appear to be less common and may be location-dependent within the hotel. Overall, while there is sporadic praise for the Wi-Fi, the general consensus suggests that improvements are needed to provide a more consistent and reliable internet experience for guests.

Pool
Hotel Nacional Inn Ribeirão Preto's pool garners mixed reviews from guests. On the positive side, many visitors appreciate the panoramic views from the terrace, describing the pool area as pleasant, clean, well-organized and boasting a beautiful view. Guests highlight that the pool is generally clean with the water typically at an ideal temperature and commend the outdoor and rooftop settings of the pool, which are particularly noted for their scenic views. Families find the pool enjoyable, especially for children and it serves as a significant aspect of their stay.

However, there are notable criticisms. Some visitors point out that the pool is small and, at times, could be better maintained. Issues such as cloudy water, lack of amenities like chairs, tables or sun umbrellas and occasional cleanliness problems—ranging from dirty water to general neglect—are mentioned. Some guests feel the pool area requires more attention and suggest possible improvements, including the addition of a bar or heating for the pool water. Overall, while the pool area has admirable qualities, there is room for enhanced maintenance and amenities to elevate the guest experience fully.

Parking
The guest reviews for Hotel Nacional Inn Ribeirão Preto highlight a mix of experiences regarding the parking facilities. Some guests appreciated the convenience of valet parking and the availability of an internal, secure garage. They noted that parking was provided with some mentioning free or complimentary parking in their reservation packages. However, the majority of feedback points to issues with the parking situation. Several reviewers were critical of the additional daily fee for parking, which they found was not clearly communicated at the time of booking. The parking area was often described as crowded, unorganized with limited space, leading to difficulties finding a spot. Guests also reported that their vehicles sometimes had to be parked in external lots or uncovered areas. Additionally, there were mentions of the parking service being complicated and the need for a more efficient valet system. Overall, while secure parking is available, the limitations and additional costs associated with it left several guests dissatisfied.

Family
Hotel Nacional Inn Ribeirão Preto offers a warm and inviting environment for families. Its spacious rooms and family-friendly atmosphere make it a solid option for those traveling with children. One standout feature is the wonderful pool, which caters to both adults and kids, providing a pleasurable way to relax and enjoy the stay.

The hotel staff receives praise for their welcoming attitude and sensitivity to dietary restrictions for kids. Additionally, breakfast garners favorable mentions for its quality. Efforts to accommodate families, such as providing connected rooms for larger groups, demonstrate the hotel's commitment to a pleasant family stay. However, there are occasional complications with bookings and policies regarding children and some families found the bed arrangements suboptimal for their needs.

Despite minor issues needing attention, including some needed modernization and structural improvements, the overall impression is one of cleanliness, convenience and a supportive environment. The hotel appears particularly accommodating for family gatherings, providing a memorable stay for multiple generations. While there are areas for improvement, most families find Hotel Nacional Inn Ribeirão Preto to be a practical and enjoyable option for family travel.

Nightlife
The location of Hotel Nacional Inn Ribeirão Preto is praised for its proximity to various bars, making it convenient for guests looking to enjoy the local nightlife. Situated near the city center, it provides easy access to evening entertainment. The hotel's spacious rooms and efficient valet service enhance the overall experience. However, some guests noted that noise from a nearby bar can be heard at night, which might affect those sensitive to sound. Despite this, the helpful staff and the quick evaluation of entertainment options contribute positively to the stay.

4 Star
Hotel Nacional Inn Ribeirão Preto has garnered mixed feedback regarding its four-star rating, facilities and services. While guests consistently praise the hotel for its clean and comfortable rooms, noting that the cleanliness is well-maintained and the rooms are of good size, there is substantial criticism about the hotel's claim to a four-star status.

Reviewers describe the hotel as generally good or average, but many comments highlight that it doesn't entirely live up to the expectations set by a four-star rating. Some guests feel that the hotel’s standard fluctuates and suggest that it would only deserve a four-star rating if certain issues were addressed. Others argue that the hotel fits more appropriately into a three-star or even two-star category, citing the need for renovations and updates to the furnishings.

The reception has been pointed out as confusing by some visitors and several comments mention that the overall experience does not align with the luxury usually associated with a four-star establishment. This discrepancy has led to feelings of deception, especially for those who booked with the expectation of a higher standard based on the advertised rating.

In summary, Hotel Nacional Inn Ribeirão Preto offers a clean and comfortable stay but falls short of the four-star luxury some guests expect, indicating a need for improvement to meet the advertised rating consistently.

Outdoor Pool
The outdoor pool at Hotel Nacional Inn Ribeirão Preto receives mixed feedback from guests with several highlighting its cleanliness and suitability for both adults and children. The pool is described as small yet well-maintained, offering a beautiful view of the city from both the pool area and the rooms. Despite its limited size, guests appreciate the overall cleanliness of the pool. However, some reviews note that the pool area could use more attention and maintenance, as there have been instances of cloudy water and general dissatisfaction with upkeep. The rooftop location adds a scenic element, contributing to the positive aspects of the pool experience.


Yes, Hotel Nacional Inn Ribeirão Preto has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Nacional Inn Ribeirão Preto.

Yes, Hotel Nacional Inn Ribeirão Preto welcomes dogs.

Yes, parking facilities are available at Hotel Nacional Inn Ribeirão Preto.

No, Hotel Nacional Inn Ribeirão Preto doesn't have a gym.

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