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Summary of reviewsibis Budget Ribeirão Preto Vila do Golf is prominently located in the prestigious area of Vila do Golf. Guests are highly impressed with its proximity to the Iguatemi Shopping Mall and essential city amenities, making it a convenient spot for both short stays and business trips. Its strategic placement near major roads and a secure neighborhood ensures a peaceful and safe stay with easy access to diverse shopping, dining and entertainment options.
The breakfast service generally receives favorable reviews for its variety, taste and overall quality. However, some guests have noted issues with restocking during peak times and occasional overcrowding. As for dinner, the hotel offers basic, limited choices, often consisting of frozen meals with the restaurant closing early and entirely on weekends. Nonetheless, the staff's helpful nature and the nearby shopping mall's dining options compensate for this shortcoming.
Guest feedback on the rooms is mixed. While some appreciate the modern decor, cleanliness and functional space suited for short stays, others find the rooms too small and lacking essential features such as mini-fridges and adequate power outlets. The cleanliness of the rooms also varies with some praising the high hygiene standards and others noting maintenance issues such as dirty curtains and moldy bathrooms.
The staff receives commendation for their politeness, attentiveness and overall helpfulness. However, the check-in process often faces criticism due to long wait times and understaffing. Despite these challenges, the staff's dedication helps alleviate some of the negative experiences.
Wi-Fi service at the hotel shows a mixed bag of experiences; while some guests find it fast and reliable, others face significant connectivity issues. Parking facilities, though often praised for their spaciousness and the option of secure underground parking, suffer from occasional unavailability and disorganization.
The beds also elicit varied feedback. Many guests find them clean and comfortable, but others criticize the bed size, noise and overall comfort. The accessibility features earn positive remarks for well-equipped rooms and ease of access, though there are minor issues like unobserved special requests and the need for better signage.
The hotel is pet-friendly, a trait appreciated by many guests who liked the dedicated fee and the staff’s care for pets. However, rigid policies such as not leaving pets alone and the inconsistent application of the pet fee waiver can be frustrating.
In conclusion, ibis Budget Ribeirão Preto Vila do Golf's prime location, helpful staff and good breakfast options contribute positively to the guest experience. Areas needing improvement include room maintenance, efficiency in check-in processes, Wi-Fi reliability and better dining options. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel incorporates sustainable practices including the use of LED light bulbs and eco-friendly cleaning products. Eco-friendly toiletries are also provided for guests.
Hotel with Parking
This hotel features covered parking on site, offering protection for vehicles. Parking is available for guests.
Accessible Hotel
This ibis budget hotel is wheelchair accessible and offers rooms/facilities for disabled guests. It has accessible accommodation options, elevators, toilets for disabled guests, and bathrooms for disabled guests, as well as covered parking on site.
Dog Friendly Hotel
Room Types
Modern Apartment with 1 Double BedThe double room features air conditioning, as well as a private bathroom boasting a shower. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Apartment with One Double Bed - Disability AccessThe double room offers air conditioning, as well as a private bathroom featuring a shower. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Modern Apartment with 1 Double Bed and 1 Child BedThe double room provides air conditioning, as well as a private bathroom featuring a shower. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Modern Apartment with 2 Single BedsThe double room provides air conditioning, as well as a private bathroom featuring a shower. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Guest Reviews
7.2
Good
Location
Located in the prestigious area of Vila do Golf, the Ibis Budget Ribeirão Preto boasts an unbeatable location that consistently impresses guests. Central to numerous positive reviews is its proximity to the Iguatemi Shopping Mall, which many highlight as a major convenience. This ideal location also offers easy access to essential amenities and venues, making it a prime spot for those attending events or simply exploring the city.
Guests appreciate the easy access to major roads and the security of the neighborhood, ensuring a peaceful and safe stay. The hotel's strategic placement means it is conveniently close to various shopping, dining and entertainment options, eliminating the need for extensive travel within the city.
Overall, the excellent location combined with the good cost-benefit ratio and clean, comfortable accommodations make Ibis Budget Ribeirão Preto Vila do Golf a strong favorite among travelers. Whether for short stays or business trips, the hotel's position next to the shopping mall and key city spots consistently meets guests' needs.
Breakfast
The breakfast at ibis Budget Ribeirão Preto Vila do Golf receives mixed reviews with a tilt towards positive sentiments. Many guests praise the breakfast for being varied, delicious and well-served with some even calling it one of the best they’ve had at an Ibis Budget. The variety in options and the overall quality were frequently highlighted and the breakfast being included is seen as a plus for some guests.
However, there are notable criticisms, particularly about the speed and efficiency of restocking items and the breakfast being overcrowded with insufficient staffing. Several guests reported missing items, such as cutlery and coffee and slow replenishment of food during peak hours. Others found the breakfast basic or disappointing considering the price with some experiencing issues with malfunctioning coffee machines.
Overall, while many guests enjoyed the breakfast and appreciated the variety and quality, there were significant concerns about service efficiency and value for money during busy times.
Dinner
Imagine finding a budget-friendly hotel in Ribeirão Preto with mixed dinner options. The ibis Budget Ribeirão Preto Vila do Golf may not be the go-to place for a gourmet experience, as many guests note limited and basic dinner offerings, mainly frozen meals defrosted by the staff. Some describe the dinner service as lacking variety and ending quite early with no kitchen service after 11pm and the restaurant closed on weekends.
While the dining room cleanliness was questioned and some guests felt the prices for basic items like water and bar service were high, the restaurant staff themselves are consistently described as helpful. For those seeking alternatives, a shopping mall just 50 meters away provides a convenient dining option without the need for driving, offering a practical and quick solution for evening meals.
In summary, the hotel may meet basic needs, but exploring nearby dining venues could enhance the overall stay for guests at ibis Budget Ribeirão Preto Vila do Golf.
Rooms
The rooms at ibis Budget Ribeirão Preto Vila do Golf garnered mixed feedback from guests. While several guests appreciated the comfort and functionality of the rooms, especially for short stays, numerous reviewers found the rooms extremely small and cramped. Some praised the modern decor and efficient use of space, as well as the clean environment and comfortable beds. The presence of workspaces proved beneficial for business travelers and the air conditioning and smart televisions were noted as positive amenities.
However, the lack of essential features such as a mini fridge, wardrobe and sufficient power outlets next to the bed or work desk detracted significantly from the experience. Criticisms were also pointed at the cleanliness and maintenance of the rooms with reports of dirty curtains, moldy bathrooms and issues with plumbing and electrical fixtures. Specifically, the bathrooms were frequently described as tiny, poorly maintained and lacking basic toiletries and proper ventilation. Acoustic insulation between rooms was deemed poor, leading to noise disturbances.
Queue times during check-in, room cleaning delays and inadequate staff levels at reception added to the inconvenience for guests. Overall, while the rooms were described as cozy and functional by some, the general consensus highlighted the need for better maintenance, additional amenities and improved room size to justify the price.
Beds
Reviews of the beds at ibis Budget Ribeirão Preto Vila do Golf vary widely between guests who found them comfortable and those who were less satisfied with their experience. Positively, many guests noted that the beds were comfortable with some mentioning the clean sheets and good quality bedding. Phrases like "comfortable bed," "very comfy bed," and "clean and comfortable bed" appeared frequently, suggesting that when the beds were good, they were very good. Several guests also appreciated the cleanliness and the softness of the mattresses.
However, a significant number of reviews raised concerns about the bed size and placement, often described as small and cramped with double beds pushed against the wall. The positioning sometimes made access difficult, especially for two people. Noise was a recurrent issue with many mentioning beds that creaked or made a lot of noise whenever they moved. Some beds also appeared to have structural issues with mentions of broken legs, instability and a tendency to sway.
There were also quite a few complaints about the overall comfort with some guests describing the mattresses as "spartan," "hard," or of "low quality." Pillows were also frequently criticized for being uncomfortable or having an unpleasant smell.
In summary, while some guests enjoyed a clean and comfortable stay, others had significant issues with bed size, comfort and noise, suggesting that the experience can be very hit or miss.
Cleanliness
The cleanliness of 'ibis Budget Ribeirão Preto Vila do Golf' has received mixed reviews. Many guests praised the hotel for having very clean rooms, an organized environment and overall good hygiene in common areas. Some highlighted immaculate facilities and spotless accommodations maintained to a high standard, adding that rooms were tidy and comfortable. Staff in areas such as cleaning were often described as polite and attentive, improving the guest experience.
However, numerous reviews noted significant cleanliness issues, particularly with room maintenance. Guest complaints included dirty bathrooms with mold, dusty floors, stained curtains and bedding. Some rooms had unpleasant odors, moldy smells and traces of previous occupants, such as leftover food and used toiletries. Reports of delayed or inadequate room cleaning, sometimes requiring multiple requests, were also common. Common area cleanliness varied with some guests finding these areas neat while others found dining rooms and parking facilities dirty and poorly maintained.
The reviews collectively suggest a need for consistent and improved housekeeping standards, ensuring all rooms meet the level of cleanliness expected by guests.
Staff
At 'ibis Budget Ribeirão Preto Vila do Golf,' the reviews regarding the hotel staff feature a range of experiences, showcasing a mixture of helpful and efficient service alongside challenges in guest reception and check-in processes. Guests frequently praise the staff for being polite, friendly, attentive and helpful. Many visitors highlight the reception staff for their kindness, professionalism and willingness to assist. Exceptional and efficient reception services are noted, contributing positively to the overall guest experience.
However, numerous reviews indicate significant issues with the check-in process, including long wait times, disorganized procedures and understaffing. These inefficiencies often lead to frustration among guests with some describing encounters with rude or unfriendly staff members. Complaints also touch on specific instances of poor coordination and inadequate employee training during peak times, resulting in a crowded and hectic atmosphere at the reception.
Despite these challenges, the dedication and proactiveness of the staff appear to mitigate some of the negative experiences, as many guests still appreciate the efforts of the employees in providing clear information and assistance. Overall, while the staff receives commendation for their personal interactions, the hotel's management could benefit from addressing the check-in and reception inefficiencies to enhance the overall guest experience.
Wi-Fi
ibis Budget Ribeirão Preto Vila do Golf presents a mixed bag of experiences when it comes to their Wi-Fi service. Some guests appreciated the fast and stable internet, noting that the Wi-Fi worked well and was both good and reliable without issues. Positive mentions also included a consistent Wi-Fi speed and good coverage in select areas.
However, many guests encountered significant challenges with the Wi-Fi connection. Descriptions ranged from poor and weak to terrible and not working at all. There were frequent mentions of intermittent connectivity and issues with the Wi-Fi disconnecting often. Some guests highlighted that the Wi-Fi signal needed improvement and noted frustrations with the hotel not offering Wi-Fi during their stay.
Overall, while a subset of guests found the Wi-Fi service to be satisfactory and reliable, a significant number faced connectivity issues that impacted their stay.
Parking
The parking situation at ibis Budget Ribeirão Preto Vila do Golf has generated mixed feedback from guests. Many reviews laud the hotel for offering free parking, which some describe as ample, spacious and convenient. The availability of an underground parking option is also appreciated, particularly for its security and ease of access. Guests frequently highlight the benefit of covered parking, contributing to their overall positive experience.
However, there are notable criticisms as well. Some guests report that parking spaces are often unavailable with the lot becoming overcrowded and disorganized. The entrance to the parking area can be tight and difficult to navigate, which may detract from the convenience. A frequent concern is the lack of monitoring and security in the parking lot, which diminishes the sense of safety for some visitors.
In summary, while ibis Budget Ribeirão Preto Vila do Golf's parking facilities generally receive favorable remarks for being spacious and free, there are issues with availability organization and security that the hotel might need to address to ensure all guests have a satisfactory experience.
Accessible
Ibis Budget Ribeirão Preto Vila do Golf generally receives positive feedback regarding its accessibility for guests with disabilities. Guests have highlighted the hotel's well-designed and well-equipped accessible rooms, which provide good circulation space and comfortable beds. The hotel itself is noted for having easily accessible facilities with everything on one level and no significant obstacles. Guests specifically mentioned accessible parking, clear and well-maintained access paths and easy access from the building to the parking lot. The ease of access extends to public areas which are designed to accommodate people with disabilities.
However, feedback did include a few areas for improvement. Some guests noted that special requests made during reservations were not always observed by the staff and there was a lack of preferential service for those with disabilities. There were also mentions of issues with the bathroom exhaust fan and minor inconveniences such as the absence of signage which could lead to confusion when selecting an elevator.
Despite these areas needing attention, the accessibility features at Ibis Budget Ribeirão Preto Vila do Golf are generally well-received, making it a feasible option for travelers with disabilities.
Dog Friendly
The 'ibis Budget Ribeirão Preto Vila do Golf' hotel presents itself as a generally dog-friendly environment with several features tailored for those traveling with pets. Guests appreciated that pets are allowed and noted that their furry companions were well settled and well taken care of. The hotel charges a fee of R$ 30.00 for bringing pets, which is to be expected for this added convenience.
However, some reviews pointed out inconsistencies in the hotel's pet policy. There were mentions of a pet fee waiver that was not honored, causing some frustration among pet owners. Guests are not allowed to leave their pets alone on the premises and there is a pet limit, which could be restrictive for some.
The staff received high marks for their patience and care in handling pets, making the experience more comfortable for both pets and their owners. Overall, while the hotel accommodates pets, some aspects of the pet policy and additional charges may need consideration to ensure a seamless stay for all guests.
No, ibis Budget Ribeirão Preto Vila do Golf doesn't have any pool.
No, a spa isn't available at ibis Budget Ribeirão Preto Vila do Golf.
Yes, ibis Budget Ribeirão Preto Vila do Golf welcomes dogs.
Yes, parking facilities are available at ibis Budget Ribeirão Preto Vila do Golf.
No, ibis Budget Ribeirão Preto Vila do Golf doesn't have a gym.