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Summary of reviewsThe Travelodge Hotel by Wyndham Vancouver Airport stands out primarily for its excellent location, particularly for travelers needing quick and easy access to Vancouver International Airport. Its proximity to public transportation and a variety of dining options, along with surrounding amenities such as the Richmond Night Market, also adds to its appeal. Guests appreciate the convenience and safety of the nearby area, which is well-suited for short stays and transit visits.
While the grab-and-go breakfast bags provided by the hotel offer a measure of convenience, some guests found the selection minimal and repetitive with the timing not accommodating early check-outs. The rooms receive mixed feedback; although many guests found them clean, comfortable and adequately furnished, there are notable concerns about dated interiors and cleanliness issues that indicate a need for renovation.
The staff at Travelodge Hotel by Wyndham Vancouver Airport generally receive positive remarks for their friendliness, helpfulness and professionalism. Certain individuals like Victor and Cindy are specifically commended for their outstanding service. However, some guests encountered instances of rude or indifferent behavior, pointing to occasional inconsistencies in service quality.
The free Wi-Fi offered by the hotel has mixed reviews. While some guests had a positive experience, others encountered issues with connectivity, slow speeds and intermittent service, which impacted their overall experience. The pool area garners favorable feedback for being family-friendly and well-maintained, but there are occasional issues with pool temperature and cleanliness.
For business travelers, the hotel offers a business-friendly environment with a well-equipped business center and efficient handling of bookings and reservations. The indoor pool, hot tub and Jacuzzi are well-received amenities, particularly for families seeking relaxation. The hotel is also dog-friendly, providing dedicated pet rooms and accommodating service for guests traveling with pets, despite the additional fee.
In summary, the Travelodge Hotel by Wyndham Vancouver Airport excels in location and staff service with room for improvement in cleanliness, breakfast offerings and some amenities. It remains a suitable choice for travelers, especially those in transit or traveling with pets. Show more
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Hotel near Golf Courses
Located in Richmond, this hotel is in close proximity to Mayfair Lakes Golf and Country Club. It offers a practical lodging option for golfers flying into Vancouver and seeking nearby courses.
Dog Friendly Hotel
This hotel is pet-friendly. It provides basic amenities and services for guests traveling with pets.
Hotel with Parking
Parking is available at this hotel for guests. Specific details on whether parking is free or paid were not readily available.
Accessible Hotel
This hotel has wheelchair accessibility throughout its grounds. It offers a '2 Queen Beds Accessible Room Non-Smoking' option with a shower and bathtub.
Hotel with Indoor Pool
This hotel features an indoor pool, a hot tub, and a children's pool. The inclusion of a children's pool makes it a suitable choice for families traveling with young ones.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Gym
Room Types
King Room - Non-SmokingThis air-conditioned room offers a flat-screen TV, mini-refrigerator, coffee machine, and work desk. A private bathroom includes free toiletries and a hairdryer. Free WiFi is available.
Queen Room - Non-SmokingThis air-conditioned room offers a flat-screen TV, mini-refrigerator, coffee machine, and work desk. A private bathroom includes free toiletries and a hairdryer. Free WiFi is available.
Queen Room with Two Queen Beds - Non-SmokingThis air-conditioned room offers a flat-screen TV, mini-refrigerator, coffee machine, and work desk. A private bathroom includes free toiletries and a hairdryer. Free WiFi is available.
Queen Room with Two Queen Beds - Disability Access/Non-SmokingThis air-conditioned room offers a flat-screen TV, mini-refrigerator, coffee machine, and work desk. A private bathroom includes mobility assistance, free toiletries and a hairdryer. Free WiFi is available.
Queen Room - SmokingThis air-conditioned room offers a flat-screen TV, mini-refrigerator, coffee machine, and work desk. A private bathroom includes free toiletries and a hairdryer. Free WiFi is available.
Queen Room with Two Queen Beds - SmokingThis air-conditioned room offers a flat-screen TV, mini-refrigerator, coffee machine, and work desk. A private bathroom includes free toiletries and a hairdryer. Free WiFi is available.
King Room - Smoking This air-conditioned room offers a flat-screen TV, mini-refrigerator, coffee machine, and work desk. A private bathroom includes free toiletries and a hairdryer. Free WiFi is available.
Business King Room - Non-SmokingThis room offers a flat-screen TV, mini-refrigerator, coffee machine, and a large work desk. A private bathroom includes free toiletries and a hairdryer. Free WiFi is available.
Business Queen Room - Non-SmokingThis room offers a flat-screen TV, mini-refrigerator, coffee machine, and a large work desk. A private bathroom includes free toiletries and a hairdryer. Free WiFi is available.
Deluxe Business Queen Room with Two Queen Beds - Non-SmokingThis spacious room offers a flat-screen TV, mini-refrigerator, coffee machine, and a large work desk. A private bathroom includes free toiletries and a hairdryer. Free WiFi is available.
Room Selected at Check-InPlease note this room is based on double occupancy. Room type and bedding configuration can only be confirmed upon check-in based on availability.
Guest Reviews
5.2
Rated
Location
Nestled in Richmond, the Travelodge Hotel by Wyndham Vancouver Airport benefits from a prime location, particularly for travelers keen on proximity to the airport. Just a short drive or cab ride away, its closeness to Vancouver International Airport is frequently highlighted, making it an excellent choice for those needing quick and easy access. The hotel's strategic positioning also offers the convenience of nearby public transportation, including the SkyTrain, facilitating smooth travel to and from the city.
Surrounded by numerous amenities, guests can enjoy a variety of food outlets such as Tim Hortons, A&W and Moxie's, as well as the bustling Richmond Night Market. The property's location is further complemented by its reasonable rates and the numerous positive mentions of its accessibility to different parts of the greater Vancouver area.
In addition to the ease of getting around, guests appreciate the hotel's storage facilities for luggage, enabling a worry-free check-in experience. The surrounding area feels safe and is well-regarded for its centrality and accessibility, making it an ideal spot for short stays and transit visits.
Overall, the Travelodge Hotel by Wyndham Vancouver Airport stands out for its great location, especially in relation to the airport and for its convenience, which is perfectly suited to meet the needs of transit travelers.
Breakfast
At the Travelodge Hotel by Wyndham Vancouver Airport, the breakfast experience is largely defined by a grab-and-go style, offering convenience for guests on the move. Provided in a simple brown bag, the breakfast typically includes an apple, a muffin, a juice box and occasionally a granola bar. This arrangement has been found convenient by some, particularly for those with tight schedules.
Guests often highlighted the simplicity of the morning offering, describing it as very basic. While some appreciated having breakfast included, others felt the selection was modest and repetitive. Unfortunately, the timing for breakfast service, which starts at 7 am, does not accommodate early check-outs, leading to some dissatisfaction.
There were mixed reviews about the quality with some guests pleased with the light breakfast option, while others found it disappointing and lacking variety. The absence of a traditional continental breakfast or a sit-down dining option was noted frequently with a few suggesting room for improvement in this area.
Overall, while the grab-and-go breakfast bags cater to convenience, the minimalist approach leaves room for enhancement to better meet guest expectations.
Rooms
The guest reviews of the Travelodge Hotel by Wyndham Vancouver Airport present a mixed picture of the rooms. On the positive side, many guests found the rooms to be clean, comfortable and decently spacious. Some rooms were noted for their updated look and stylish furnishings and the hotel is conveniently located close to the airport, making it suitable for short stays. Personal touches in the rooms and the presence of amenities were also appreciated by some guests.
However, there are numerous complaints about the rooms being dated and in need of renovation. Issues such as mold, dirty carpets, peeling wallpaper and stains on curtains and walls were frequently mentioned. Several guests noted problems with room amenities, including broken air conditioning, non-functional shower heads and limited toiletries. Cleanliness was a significant concern with reports of unclean rooms, unpleasant odors and inadequate cleaning given the ongoing pandemic. Some guests also experienced issues with noise and a lack of proper heating or additional blankets, making the rooms cold and uncomfortable at night. Overall, while some rooms met expectations, the general consensus is that the hotel requires substantial improvements to meet modern standards.
Beds
While staying at the Travelodge Hotel by Wyndham Vancouver Airport, guests have mixed experiences regarding the beds. Some guests appreciated the comfort, noting that beds were comfy and provided a good place to sleep. There were mentions of clean and new mattresses, alongside good big beds that met expectations.
However, more frequent comments leaned towards dissatisfaction. The most common concerns were the poor quality of mattresses with reports of them being hard, old and even broken in certain cases. Numerous guests felt the springs in the mattresses, adding to the discomfort. Thin and worn-out blankets, along with very thin pillows, were also commonly mentioned, diminishing the overall bedding quality. Several reviews specifically highlighted issues with dirty or unchanged bedsheets, detracting from the cleanliness expected.
In summary, while a few guests found the beds comfortable, the majority voiced significant dissatisfaction with uncomfortable and outdated bedding, which appeared to be an area needing improvement.
Cleanliness
Travelodge Hotel by Wyndham Vancouver Airport has garnered mixed reviews regarding its cleanliness. While some guests found their rooms to be clean, many others highlighted significant cleanliness issues across the hotel. Common areas, hallways and rooms often smelled of cigarette smoke. Stained carpets, mold in bathrooms and dated, worn-out furnishings were repeatedly noted. Housekeeping services appeared inconsistent with some rooms cleaned sporadically and others neglected entirely. Guests also mentioned dirty windows, floors and a lack of maintenance in various facilities including the pool and hot tub. Despite its convenient location near the airport, the hotel seems to fall short on cleanliness standards, which suggests a need for extensive renovations and better upkeep.
Staff
The reviews for the staff at Travelodge Hotel by Wyndham Vancouver Airport reveal a diverse range of experiences. Generally, many guests noted that the staff were friendly, helpful and accommodating, contributing positively to their overall stay. The front desk staff, in particular, received multiple commendations for being professional and responsive with specific mentions of individuals like Victor and Cindy for their outstanding service. The cleaning staff also garnered praise for their good work.
However, there were notable negative comments as well. Some guests experienced rude and indifferent behavior from certain staff members, including instances where help was not provided or where the staff seemed unaware and inefficient. In addition, there were complaints about the night desk being understaffed and slow check-in processes.
Despite these occasional lapses, the hotel's service generally leaned towards the positive with many visitors appreciating the kindness and helpfulness of the staff. The warm reception and pleasant interactions with various team members left a lasting impression on numerous guests.
Wi-Fi
The guest feedback for the wifi at Travelodge Hotel by Wyndham Vancouver Airport is varied. Several guests had a positive experience, describing the wifi as great and even exclusive. However, many encountered issues with connectivity, citing problems such as intermittent service, slow speeds and difficulty connecting laptops. Some reported that the wifi was not always usable and would frequently drop, quitting entirely at times. The internet speed was mentioned as so-so by a few and one guest specifically noted it was limited to 500kb per second. Despite some positive mentions, there were numerous complaints about the wifi being poor or unavailable, impacting the overall experience for some guests.
Pool
The pool at the Travelodge Hotel by Wyndham Vancouver Airport has received mixed reviews from guests. On the positive side, many appreciated the pool's cleanliness and found it suitable for children, noting it was a good and nice facility. Guests also highlighted that the swimming pool remained open, which was a plus for many.
However, there were some critiques. A few guests mentioned that the pool water was dirty with one even noting the presence of slime. The hot tub also received feedback for not being clean. Additionally, several guests commented on the pool being cold with concerns that it wasn't heated at all, which made it uncomfortable for some, including babies. There were also mentions of the pool being smaller than expected based on the photos and some expressed disappointment over the pool being closed without prior notice.
Overall, while the pool has several positive aspects regarding cleanliness and usability for kids, potential visitors should be aware of its temperature issues and occasional closures.
Family
Guests have shared mixed experiences about activities for kids at the Travelodge Hotel by Wyndham Vancouver Airport. Positive remarks highlight the presence of a pool and a hot tub, which can be enjoyable for families. The hotel is also pet-friendly, making it convenient for guests traveling with their family pet. However, some challenges include kids playing on the elevators, which may point to a need for better supervision or alternative activities for children. The absence of an on-site restaurant could be a minor inconvenience for families looking for dining options within the hotel premises. Despite these factors, the overall atmosphere appeared to resonate well with some guests, though not everyone had a favorable experience.
Business
Travelodge Hotel by Wyndham Vancouver Airport stands out as a business-friendly hotel, offering several amenities tailored to the needs of business travelers. The establishment features a well-equipped business center that's accessible and beneficial for business-related tasks; however, a minor issue was noted with the printer in the business center not working. Facilities such as computer workstations and desks add to the office-friendly atmosphere, making it easier for guests to work efficiently during their stay.
The hotel is praised for its handling of bookings, managing reservations and late arrivals seamlessly, which is crucial for business travelers with tight schedules. The customer service is noted for its effectiveness, particularly in the efficient communication of booking details and invoicing with emails sent to guests detailing the cost of their stay clearly.
While the air conditioning at the hotel receives a positive mention, a minor drawback noted was the carpet bunching up between beds. However, when comparing options, this hotel remains a solid choice for business travelers seeking a reliable and supportive environment for their professional needs.
Indoor Pool
The indoor pool at the Travelodge Hotel by Wyndham Vancouver Airport stands out as a notable feature of the establishment. Guests frequently mention the family-friendly pool, which highlights its suitability for visitors with children. Alongside the pool, the hot tub and jacuzzi offer additional relaxation options, creating a spa-like atmosphere that is appreciated by those looking to unwind. The temperature of both the pool and the hot tub is consistently praised, ensuring a comfortable and enjoyable experience. Facilities are well-maintained, contributing to the overall positive impression of the hotel's amenities. Families in particular find the indoor pool area to be a delightful part of their stay.
Dog Friendly
Travelodge Hotel by Wyndham Vancouver Airport offers a welcoming environment for guests traveling with pets. The hotel provides pet-friendly rooms and suites, ensuring that furry companions are as comfortable as their owners. Guests have highlighted the dog-friendly nature of the accommodations, describing the property as a dog-friendly resort.
While the hotel charges an additional fee of $60 for bringing a dog, the convenience and comfort of having a dedicated pet room make it a worthwhile expense. Many guests appreciated the hotel's effort to accommodate pets with some mentioning the ease of securing a pet-friendly room through email confirmation. Overall, the hotel is recognized for its accommodating service towards pets, making it a suitable choice for travelers who do not want to leave their furry friends behind.
Yes, Travelodge Hotel by Wyndham Vancouver Airport has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Travelodge Hotel by Wyndham Vancouver Airport.
Yes, Travelodge Hotel by Wyndham Vancouver Airport welcomes dogs.
Yes, parking facilities are available at Travelodge Hotel by Wyndham Vancouver Airport.
Yes, Travelodge Hotel by Wyndham Vancouver Airport has a gym.