Mercure Riga Centre

Riga 56.94765700, 24.12401300 , Elizabetes Iela 101 (Show on Map)
8.5
Very Good


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Summary of reviewsMercure Riga Centre, centrally located in Riga, offers an exceptional position for travelers exploring the city. Its proximity to the main train and bus stations, Old Town and adjacent Origo shopping center renders it highly convenient for both tourists and business travelers. The availability of parking and the vibrant yet calm atmosphere further enhance its appeal as a well-positioned base for city exploration.

The breakfast at Mercure Riga Centre is highly praised for its varied and delicious offerings, including fresh omelettes, baked goods and traditional Latvian fare. Guests particularly enjoy the freshly salted smoked salmon and pancakes. Despite occasional minor issues with certain items and breakfast crowding, it remains a standout feature of the hotel. Dinner experiences are generally positive with commendations for the food quality, particularly in-room dining, though there are occasional reports of inconsistent service in the restaurant.

Rooms at Mercure Riga Centre are frequently lauded for cleanliness, comfort and modern amenities. Many guests appreciate the spacious, cozy and well-equipped rooms with comfortable beds. While some guests have noted minor issues such as malfunctioning air conditioning or outdated decor in certain rooms, the overall room experience remains positive. Cleanliness is a key strength with guests consistently finding the hotel, including bathrooms, to be spotless.

The friendly and helpful staff further contribute to a pleasant stay with the reception team receiving frequent compliments for their professionalism and attentiveness. Occasionally, some inefficiencies and unprofessional behavior have been reported, but these instances are rare.

Wi-Fi access has mixed reviews with generally fast speeds but intermittent stability issues, especially in-room. The spa facilities, including a sauna and jacuzzi, offer a cozy relaxation spot, although the area can feel crowded and often requires an extra fee. The gym, accessible 24/7, provides basic equipment for a satisfactory workout, despite some equipment needing maintenance.

Families find Mercure Riga Centre exceptionally accommodating with good amenities for children, a helpful kitchenette and special services like children's breakfast boxes. The overall atmosphere is quiet and family-friendly, ensuring a comfortable stay for those with young ones.

Nightlife convenience is noted due to the hotel's central location, though noise from the street can be an issue. The onsite bar offers a pleasant ambiance but closes early. Visitors appreciate the cozy and clean beds, contributing to restful nights despite some mixed feedback on pillow comfort.

In summary, Mercure Riga Centre offers a well-rounded, highly positive experience due to its prime location, excellent breakfast, comfortable rooms and friendly staff, making it a preferred choice for both leisure and business travelers.
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Hotel Taking Steps Towards Sustainability
Mercure Riga Centre has significantly reduced the carbon footprint of its energy emissions, making it recognized as a highly eco-friendly hotel in Riga. The hotel has undergone comprehensive renovations, incorporating conscious material choices aimed at durability and sustainability.

Hotel for Honeymoon
This hotel has made a strong impression on honeymooners. The romantic atmosphere and premium service contribute to an enjoyable stay.

Hotel with Spa
While specific details about the spa are not extensive, it is listed among the top spa hotels in Riga and offers a convenient location in the city center.

Family Friendly Hotel
Mercure Riga Centre offers family rooms, childcare services, and a game room. It is centrally located and offers amenities such as room service, a restaurant, and a fitness center.

Dog Friendly Hotel
This hotel is pet-friendly and is located in the city center. It offers a convenient location for guests traveling with pets.

Hotel near Nightlife Spots
Located on Elizabetes iela, this hotel is centrally located with access to Riga's nightlife. The hotel is near many bars and clubs, making it ideal for exploring the city's entertainment.

Business Hotel
Mercure Riga Centre offers business-friendly services and amenities, ensuring a pleasant and productive stay for business travelers. Its central location provides easy access to various business and leisure destinations.

Accessible Hotel
This hotel features accessible bathrooms with a flexible showerhead and toilets with grab rails. It also provides phone lights for the hearing impaired and emergency information in rooms. Wheelchair access is available throughout its grounds, and accessible parking is provided.

Hotel with Gym
Mercure Riga Centre offers a 24/7 fitness center with free access for hotel guests. The gym includes multi-functional machines and dumbbells, suitable for a basic workout, and is part of a wellness area with a spa and saunas.

Hotel with EV Charging Stations
This hotel is included for providing electric vehicle charging stations on its premises. Located in the center of Riga, it offers this amenity for guests with EVs.

4-Star Hotel
This hotel is centrally located and provides convenient access to Riga's attractions. It is known for its modern accommodations and central location.

Romantic Hotel

Room Types
Classic Double Room A contemporary room with air conditioning, satellite TV, a safe, a minibar, tea and coffee facilities, bath amenitites, a hairdryer.

Privilege Double Room A spacious room featuring an Espresso machine, complimentary mineral water, a minibar, a large LED TV and a bathroom with free toiletries, bathrobes and slippers, as well as a bath.

Junior Suite with Sofa Bed A Junior Suite with separate sleeping and living area. Featuring an Espresso machine, complimentary mineral water, a large LED TV and a bathroom with free toiletries, bathrobes and slippers, as well as a bath.

Classic Twin Room A contemporary room with air conditioning, satellite TV, a safe, a minibar, tea and coffee facilities, bath amenities.

Deluxe Double Room - City Side This triple room has a soundproofing, air conditioning and tumble dryer.

Privilege Twin Room Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

Guest Reviews
8.5
Very Good
Location
Positioned at the heart of Riga, Mercure Riga Centre boasts an exceptional location, making it an ideal choice for travelers looking to explore the city. The hotel is conveniently close to both the main train and bus stations, which ensures seamless access to transportation. Guests appreciate its proximity to significant landmarks including the Old Town, which is just a short walk away. Additionally, the adjacent Origo shopping center provides easy access to shopping and dining options.

Visitors praise the hotel's central and very accessible placement, highlighting the ease of reaching key tourist attractions and other parts of the city on foot. The surrounding area is vibrant yet calm, offering a peaceful respite despite its central location. The hotel’s strategic position also facilitates convenient access to public transportation, enhancing the overall experience for city explorers.

A notable benefit is the availability of parking, which adds to the convenience for those traveling by car. Overall, Mercure Riga Centre's geographic advantage, combined with close proximity to markets, cafes and various modern amenities, has made it a preferred choice for both tourism and business stays.

Breakfast
Breakfast at Mercure Riga Centre generally receives high marks from guests, praising the morning meal as varied, delicious and highly satisfying. The buffet offers an extensive selection of dishes, including fresh omelettes made to order, a variety of baked goods, vegetables, meats and traditional Latvian fare. Many guests specifically commend the quality and taste with several singling out the freshly salted smoked salmon and pancakes as highlights.

While the majority find the range of options plentiful and diverse, a few note it can become crowded and hectic. Some guests also mention that certain dishes, like the orange juice or coffee, could be improved and there are occasional reports of hot food being served lukewarm. Despite these minor drawbacks, the overall impression is that the breakfast at Mercure Riga Centre is satisfying with something for every taste, making it a standout feature of the hotel.

Dinner
Many guests at Mercure Riga Centre have praised the hotel for its great breakfast and dinner offerings with several noting the delicious food in the restaurant. Options like fresh omelettes, burgers, beer and smoked salmon have been highlighted positively. Room service is also appreciated for its high standard, allowing guests to enjoy meals in the comfort of their rooms. However, some inconsistencies have been noted in the restaurant's performance with criticisms about cold food, outdated menus for late visitors and unavailability of dinner at times. The service at the restaurant may need improvement, particularly in terms of staff friendliness. Despite occasional rude encounters and early closings at the bar, the overall dining experience is generally good, albeit with room for enhancement.

Rooms
Mercure Riga Centre offers a variety of room experiences with many guests appreciating the overall cleanliness and comfort of their accommodations. Most rooms are described as spacious, clean and cozy with some even featuring beautiful decor and modern amenities. Guests often highlight the comfortable beds and the quiet atmosphere, ensuring a good night's sleep. Many visitors also praised the rooms for being well-equipped with essentials like a kettle, coffee machine and comfortable bedding provided.

However, opinions on room size vary with some guests finding the rooms large and others considering them small or basic. Although some rooms come with lovely balconies and city views, issues such as occasionally malfunctioning air conditioning, small pillows and closed minibars were noted. The cleanliness of the rooms received high marks with descriptions of large, fresh and spotlessly clean spaces recurring in the reviews. Bathrooms were also frequently mentioned for their cleanliness and modern facilities with some even featuring luxurious showers and underfloor heating.

The hotel's location near the city center is another significant plus, making it convenient for exploring Riga. However, guests had mixed feelings about the decor with some finding it outdated. The deposit system at check-in and occasional noise from the air conditioning units and street view rooms were minor inconveniences for a few visitors.

In summary, while there are a few minor drawbacks, the overall consensus reflects a positive experience at Mercure Riga Centre with comfortable, clean and well-located rooms that are conducive to a pleasant stay.

Beds
Visitors frequently praise the beds at Mercure Riga Centre, describing them as very comfortable, large and cozy. Many guests highlighted the spacious, clean and warm beds, ensuring a good night's sleep. The beds are often noted for their firmness and support with some reviews mentioning the luxurious feel of the mattresses and bedding. Multiple comments emphasize the clean state of the beds, which contribute to an overall positive experience.

However, feedback on pillows is more mixed with some guests finding them bulky or uncomfortable. Although most visitors found the beds to be a highlight, a few reviews mentioned that the mattresses were too hard or squeaky. Others pointed out that while many beds were satisfactory, there were occasional complaints about single beds being narrow or cot beds small for toddlers.

In summary, the general consensus is that the beds at Mercure Riga Centre are clean, warm and very comfortable, despite some variability in guest preferences regarding pillow and mattress firmness.

Cleanliness
The Mercure Riga Centre Hotel garners positive reviews for its impressive cleanliness and comfortable atmosphere. Many guests commend the hotel for its consistently clean and well-maintained rooms. Frequent mentions highlight rooms that are not only spacious but also cozy and stylish. Clean and tidy bathrooms further enhance the overall pleasant experience.

Throughout the hotel, from the entrance and reception hall to the individual rooms, cleanliness is a standout feature. Guests appreciate the daily housekeeping service, which ensures that rooms remain spotless. High-quality cleaning products and amenities in the bathrooms also receive favorable comments.

While the hotel's modern and clean environment is generally appreciated, a few guests noted some inconsistencies in housekeeping standards. Occasional feedback mentions cleanliness improvements needed in bathrooms or specific areas like floors and mirrors. Nevertheless, the majority opinion leans heavily towards a high level of cleanliness and neatness throughout the hotel.

In summary, the Mercure Riga Centre Hotel is recognized for its clean, modern and comfortable environment, making it a reliable choice for travelers who value cleanliness and coziness during their stay.

Staff
The reviews of Mercure Riga Centre highlight a generally positive experience with the hotel staff, emphasizing a friendly and welcoming atmosphere. Guests frequently mentioned that the staff were very friendly, polite and helpful. The reception staff, in particular, received multiple compliments for their attentiveness and professionalism with several individual staff members noted for their excellent service and problem-solving skills.

Guests appreciated the staff's willingness and eagerness to assist, often going out of their way to make the stay comfortable and enjoyable. The friendliness extended beyond the reception with many remarks about the pleasant demeanor of employees across various services, including cleaning, the bar and breakfast rooms.

Despite the overwhelmingly positive remarks, there were occasional mentions of less favorable experiences, such as inefficiencies, overwhelmed staff and instances of unprofessional behavior. Specific comments included issues with slow breakfast service, uncommunicative staff members and isolated instances of rudeness. However, these incidents appear to be exceptions rather than the rule.

Overall, visitors to Mercure Riga Centre can expect a high level of customer service with a team that is consistently described as friendly, helpful and professional, making efforts to resolve issues promptly and ensure a pleasant stay.

Wi-Fi
When it comes to the Wi-Fi at Mercure Riga Centre, guest reviews present a mixed but slightly leaning towards the positive experience. The internet speed is often highlighted as very fast with many mentioning that the service is good and capable of handling tasks such as video calls efficiently. Positive feedback notes good and stable connections in certain areas.

However, not all reviews are glowing. Some guests encountered issues with Wi-Fi coverage and stability, particularly within the rooms. There are frequent mentions of intermittent connectivity with Wi-Fi occasionally only available in the lobby, causing inconvenience. In some cases, the connection was described as problematic with users facing difficulties accessing the network or experiencing frequent disconnections. There are also mentions of Wi-Fi performance being tied to the television, which some found inconvenient.

Despite instances of excellent internet service, it’s evident that the Wi-Fi experience at Mercure Riga Centre is inconsistent, offering robust connectivity in certain spots while struggling in others.

Spa
The spa at Mercure Riga Centre receives mixed reviews from guests. On the positive side, guests appreciate the presence of a sauna and jacuzzi, emphasizing that the wellness area is cozy and offers a pleasant experience. Some guests enjoyed free access to the spa, noting that it can be a delightful surprise. The sauna, steam bath and cold water jacuzzi were mentioned as nice features and having the facility available in an underground level adds a level of exclusivity.

However, many guests noted downsides. The spa area is small and can feel crowded. Access usually requires an extra fee, around 10-15 euros, which some guests feel should be included in the room price, especially given the limited size and availability of the facilities. There are also comments about the spa being closed during certain periods, maintenance issues and equipment such as fitness gear being broken. The sauna was occasionally reported as non-functional and the overall spa facilities were sometimes seen as disappointing.

In summary, while the spa at Mercure Riga Centre can provide a nice relaxation spot, potential visitors should be prepared for possible additional costs and occasional maintenance issues.

Gym
Mercure Riga Centre offers a gym that is accessible and free for all residents. The presence of this fitness facility is appreciated by guests with many highlighting its availability. It operates 24/7, which provides flexibility for workout schedules. Guests have noted that while the gym is functional and serves its purpose, it is relatively small and some equipment, like the exercise bike, may need maintenance or replacement. The gym is described as simple and basic, but it is well-equipped for a satisfying workout. Despite some criticisms about the outdated and insufficient equipment, the overall feedback suggests that the gym is appropriate for those looking to stay active during their stay.

Family
Mercure Riga Centre has garnered a notably positive reputation as a family-friendly hotel, making it a favored choice among guests traveling with children. The hotel provides a welcoming and enjoyable experience for families, highlighted by the amiable and supportive staff, particularly employees such as Murad and Anastasia who went the extra mile to ensure a pleasant stay.

Families staying at the hotel have appreciated the good amenities tailored for children, including an amazing children's area and a handy kitchenette, which offer convenience and enjoyment during the stay. The breakfast service drew praise, especially the provision of a variable breakfast and a special lunchbox for children, adding an extra touch of attentiveness to young guests' needs.

The environment is both nice and quiet, contributing to a peaceful stay and the ease of access throughout the hotel with a card system ensures convenience for residents. The overall atmosphere and facilities have repeatedly been described as super family-friendly, making Mercure Riga Centre ideal for a great family stay.

Nightlife
Situated conveniently next to the railway station, Mercure Riga Centre offers easy access to the city's nightlife, although the street noise at night can be disruptive. The hotel features a bar with atmospheric music, though it closes early in the evening and the service could be more welcoming. Despite minimal references to nightlife, its location near Old Town provides ample opportunities to explore nearby cafes and bars. The cozy rooms provide a comfortable retreat, perfect for those engaged in Riga's lively scene. The central station's proximity and a taxi ride to the airport in about 15 minutes add to the convenience of staying here.

4 Star
Mercure Riga Centre has received a mix of feedback concerning its four-star rating and the facilities and services offered. Guests have praised the hotel for its convenient location, clean and cozy rooms and suitable room facilities, especially for business stays. The service has been described as good and the hotel is considered to provide good value for money with a great price-quality ratio.

However, several guests feel that the hotel falls short of the four-star standard. Concerns have been raised about the limited variety and quality of breakfast, the absence of certain amenities like bathrobes, shaving kits and dental kits and instances of room maintenance issues such as cold rooms and non-functional TVs. Some reviews describe the hotel more as a three-star establishment rather than a four-star property, noting that expectations for comfort and service at a four-star level were not fully met.

Overall, while the Mercure Riga Centre is recommended for its strategic location, cleanliness and overall good service, there are noted areas for improvement to truly align with the four-star experience that guests anticipate.

Business
Mercure Riga Centre stands out as an excellent option for business travelers, offering numerous facilities and services tailored to their needs. Nestled in the heart of Riga, its central location enhances convenience, being just a short walk from major transport stations. The hotel is an ideal base for work-related trips, facilitated by comforts such as spacious rooms, comfortable desks and efficient business accommodations. The well-maintained, peaceful ambiance ensures a restful night’s sleep, despite the busy city center location.

Guests appreciate the convenient table setups for online work and the small yet functional conference rooms. The seamless check-in and check-out process add to the efficiency, making it easier for those on tight schedules. Notably, the staff demonstrates a commendable service culture, working diligently to meet the needs of business guests.

While there was an issue with an invalid parking permit and some comments about busy staff, these did not overshadow the overall positive experience. The hotel offers a varied breakfast buffet and maintains a high standard of cleanliness. All in all, Mercure Riga Centre delivers a solid four-star hotel experience, striking a balance between work and leisure, suitable for short business trips and longer stays alike.

Accessible
Mercure Riga Centre has garnered positive feedback for its accessibility and convenient location. Notably, the hotel is situated within walking distance to the train station and close to shopping malls, making it highly accessible for those looking to explore the city. Guests found the rooms and facilities generally accessible with ample comfortable parking spaces available.

While there were mentions of long hallways and issues with only one working elevator, the overall sentiment indicated that the hotel spaces, including rooms and parking, were accessible. The usage of room cards to access specific floors was noted, adding an extra layer of security.

Despite minor issues like a complicated Wi-Fi setup, the hotel was praised for offering a vacation experience that was fully accessible. Several reviews highlighted the ease with which residents could access their rooms, reinforcing that both the location and hotel amenities are favorable for guests with disabilities. Overall, Mercure Riga Centre is well-regarded for its good accessibility and proximity to key points of interest in the city.

Honeymoon
Mercure Riga Centre is emerging as an exceptional choice for honeymooners seeking a memorable experience. Numerous reviews highlight it positively with many recommending it specifically for honeymoon stays. Guests appreciated the hotel's luxurious ambiance, making it a perfect place to celebrate their special moments. The large and comfortable rooms were particularly praised for enhancing the romantic experience. Although there are no detailed mentions of specific honeymoon facilities, the overall feedback suggests that the stay was enjoyable and well-suited for newlyweds. Whether it's the romantic atmosphere or the premium service, Mercure Riga Centre has made a strong impression on honeymooners.

Romantic
For those seeking a romantic escape in Riga, the Mercure Riga Centre offers an ideal setting. Couples have found the ambiance particularly charming with the hotel's romantic atmosphere being a consistent highlight in guest reviews. The cozy environment caters well to couples looking for a comfortable yet intimate stay.

Guests often appreciate the romantic touches throughout the hotel, such as the cute little birds in the lobby, which add a quaint charm to the setting. The rooms themselves have been noted for their romantic appeal, providing a nice, lovely space for couples to enjoy their time together. Special highlights include romantic features like a jacuzzi and spa, which enhance the overall experience.

The Mercure Riga Centre also seems to make efforts to accommodate special occasions with some guests mentioning upgrades for their honeymoon, complete with nice views that add to the romantic vibe.

Overall, the Mercure Riga Centre comes highly recommended for a romantic stay, delivering a positive experience for couples who wish to enjoy both the charm of Riga and each other's company.

Dog Friendly
Mercure Riga Centre is considered dog-friendly, demonstrating a welcoming attitude towards canine guests. The hotel earns multiple mentions for being accommodating to dogs with several reviews highlighting its dog-friendly nature. While there are no specific facilities or direct services for dogs mentioned, its pet policy is permissive, allowing pets to stay at the hotel. There is a dog walking area nearby, which can be convenient for dog owners. However, it's important to note that there is an additional charge of 20 euros for each dog. Despite this, the overall sentiment reflects a positive experience for those traveling with their furry friends.


No, Mercure Riga Centre doesn't have any pool.

Yes, a spa is available at Mercure Riga Centre.

Yes, Mercure Riga Centre welcomes dogs.

No, parking facilities aren't available at Mercure Riga Centre.

Yes, Mercure Riga Centre has a gym.

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