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Summary of reviewsHotel Palma enjoys a strategic location ideal for travelers needing quick access to Tirana International Airport. Positioned just a 5 to 10-minute drive away, it provides a peaceful ambiance despite being on a busy road next to a gas station. The hotel’s transport options, including a free shuttle service, are highly appreciated and add to guest convenience. While the proximity to Tirana may be farther than some desire, it remains a practical and comfortable choice for short overnight stays.
Breakfast at Hotel Palma has received mixed reviews. Some guests praise it for its freshness and simplicity, emphasizing the low cost and the availability of fresh coffee, croissants and freshly squeezed juices. However, others find the breakfast options limited or insufficient, often mentioning a lack of variety and packaged pastries. Despite this, the bar service is convenient for an early morning coffee, adding a touch of comfort for early departures.
Dinner options at the hotel are limited as it lacks an on-site restaurant. However, the staff make up for this by accommodating guests’ needs through pizza delivery services from local pizzerias, which are praised for their convenience and quality. For more substantial meals, nearby eateries such as the 'Brazil Restaurant' are recommended. Overall, the staff’s helpfulness in organizing dinner options contributes positively to the guest experience.
The rooms at Hotel Palma receive high praise for their spaciousness, cleanliness and modern amenities. Guests appreciate the variety of room types, including suites with luxuries such as jacuzzis and massage chairs. The modern decor, comfortable beds and clean, spacious bathrooms significantly enhance guest satisfaction. Minor issues like occasional noise and maintenance lapses do occur but are largely overshadowed by the positives.
Cleanliness is one of Hotel Palma’s standout features with guests frequently commending the spotless rooms and well-maintained facilities. The hotel's attention to detail ensures a consistently pristine environment, contributing to a welcoming and comfortable stay for guests.
The staff at Hotel Palma are a major highlight, known for their friendliness, helpfulness and professional attitude. Many reviews commend the staff for their efficient service, particularly the reception team, who handle late check-ins seamlessly. Despite occasional language barriers, the staff’s willingness to assist and their kind demeanor enhance the overall guest experience. Small touches, like helping with luggage and facilitating smooth airport transfers, further underscore the staff’s dedication to guest comfort.
The WiFi service at Hotel Palma receives mixed feedback. While some guests find it strong and responsive, others report issues with connectivity and reliability, suggesting room for improvement in this area.
Hotel Palma’s parking facilities are excellent, offering a large, secure private parking area available free of charge. Guests appreciate the ease of parking and the modern upkeep of the facilities. The complimentary airport shuttle service is frequently praised for its convenience and efficiency, making transportation seamless for travelers.
Beds at Hotel Palma generally receive positive feedback with many guests describing them as comfortable and well-maintained. Despite a few critiques regarding pillow comfort and bed size, the overall consensus is that the bedding contributes to a restful and comfortable sleep experience.
As a three-star hotel, Hotel Palma offers exceptional value for money, often surpassing the typical three-star standard. Guests appreciate the relaxing amenities, cleanliness and value for short stays, particularly those requiring proximity to the airport. While some areas such as hygiene, grooming supplies and communication could be improved, the hotel’s overall quality and cost-effectiveness make it a recommended choice for budget-conscious travelers. Show more
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Categories
Hotel with Parking
Small Hotel
3-Star Hotel
Room Types
Budget Double RoomThis double room offers a fireplace. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Budget Twin RoomGuests will have a special experience as the twin room provides a fireplace. This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.
Queen Room with Spa BathThis luxurious double room offers a hot tub, a spa bath and a fireplace. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Guest Reviews
Location
Hotel Palma boasts a highly convenient location, particularly for travelers needing quick access to Tirana International Airport. Situated just a 5 to 10-minute drive away, this hotel is ideal for those catching early flights or arriving late at night. Many reviews highlight its strategic positioning, emphasizing the excellent proximity to the airport, making it perfect for short overnight stays. Despite being on a busy road next to a gas station, the hotel offers a peaceful ambiance.
The transport options are well-appreciated with a free shuttle service frequently mentioned as a significant convenience for guests. The rooms are noted for their cleanliness and comfort, adding to the overall positive experience of staying close to the airport. Some reviews mention the adventurous nature of the roads leading to the hotel, which may require caution. The direct access to Tirana, although a bit distant, is an added benefit for those looking to explore the city.
Hotel Palma is consistently praised for its ideal location relative to the airport, suitable for travelers in transit and offers top price-performance value. It stands out as a practical choice for those seeking quick and efficient airport access without sacrificing comfort.
Breakfast
Hotel Palma's breakfast offerings have garnered a mix of opinions from guests. On one hand, many have praised the breakfast as excellent, delicious and very good with some noting the availability of fresh coffee, croissants and freshly squeezed juices. A few guests highlighted the low prices and appreciated the simple yet satisfying nature of the breakfast provided.
On the other hand, numerous guests expressed disappointment at the lack of a proper breakfast service. Some noted that no breakfast was included or offered, while others found the limited options at the hotel's bar insufficient. Several reviews pointed out that the breakfast menu was minimal and left much to be desired with mentions of packaged pastries and a lack of variety being common complaints.
Despite these issues, a few visitors found the bar service convenient for an early morning coffee before departure and some were pleased with the simple meals provided at a reasonable cost. Overall, while some guests enjoyed their breakfast experience, others felt it fell short of expectations and could benefit from more variety and consistent availability.
Dinner
Hotel Palma provides a hospitable stay for travelers, but it's clear that dining options are very limited. The hotel lacks an on-site restaurant, leaving guests without immediate access to substantial food options either at the hotel or nearby. However, a small bar is available, offering drinks and basic snacks. When it comes to dinner, the hotel staff go above and beyond by facilitating pizza delivery from a local pizzeria. This service has been praised for its convenience and the quality of the pizza, though there were occasional issues with delivery times and the temperature of the food upon arrival.
For those who prefer a wider variety of dining options, the nearest restaurant is approximately 4 to 5 kilometers away with recommendations for places such as the 'Brazil Restaurant,' noted to be an excellent choice within a five-minute drive. Despite the lack of immediate dining facilities, guests appreciate the helpful and polite staff who do their best to accommodate dietary needs by arranging food deliveries.
In summary, while Hotel Palma falls short in providing on-site dining, the warm and reliable service from its staff in organizing alternative meal options and the availability of nearby restaurants offer some relief for those staying at the hotel.
Rooms
Hotel Palma offers rooms that are consistently praised for their spaciousness and cleanliness. Guests frequently noted that the rooms were not only large but also came well-equipped with modern furnishings and amenities, ensuring a comfortable stay. Various room types, including suites, feature added luxuries such as jacuzzis, massage chairs and panoramic windows, enhancing the overall guest experience.
Despite a few isolated issues, such as minor noise and occasional maintenance lapses, the majority of reviews highlight the hotel's commitment to providing tidy and comfortable accommodations. The bathrooms are frequently mentioned as being both clean and sizable, contributing to the overall positive impression of the room facilities.
Additionally, practical amenities like air conditioning, free airport transfers and complimentary toiletries add to the convenience and value of staying at Hotel Palma. The decor and design of the rooms receive frequent compliments for their modern and aesthetically pleasing nature, making the hotel a well-regarded choice for travelers looking for both comfort and style. Overall, the high standard of room quality seems to be a significant factor in guest satisfaction at Hotel Palma.
Beds
Hotel Palma generally receives favorable feedback for its beds with numerous guests describing them as comfortable or very comfortable. Many reviews highlight that the bedding is perfectly arranged and well-maintained. Some guests even remarked that the beds were the most comfortable they experienced during their travels in Albania.
Other positive observations include the presence of super comfortable mattresses and tidy, newly equipped beds. Rooms feature amenities like massage armchairs and relaxing sofas, contributing to an overall sense of comfort. The bedding itself is often noted for how clean and tidy it is, reflecting the hotel's attention to detail in maintaining guest comfort.
However, a few critiques are noted. Some guests found the pillows hard or uncomfortably high, a sentiment echoed by those who experienced pillows squashed into undersized pillowcases. A couple of reviews mentioned the beds being hard or small and one guest wished for an additional blanket.
Overall, despite minor grievances, the overwhelming consensus is that Hotel Palma offers a restful and comfortable sleeping experience with an emphasis on clean, well-maintained and cozy beds.
Cleanliness
Hotel Palma receives high praise for its meticulous attention to cleanliness. Guests frequently highlight the spotlessly clean rooms, well-maintained facilities and overall pristine condition of the hotel. Reviewers describe the rooms as not only very clean but also spacious, comfortable and modernly furnished with many mentioning the tidy bathrooms and fresh linens. The cleanliness extends throughout the hotel, from common areas to individual accommodations.
Visitors appreciate the high standards of hygiene, noting the property is consistently clean and maintained to a high standard. Some guests did point out minor issues like a partially used shower gel bottle or occasional dust, but these instances are rare and overshadowed by the frequent commendations for the hotel's cleanliness.
The friendly and helpful cleaning staff contribute significantly to the positive experience, ensuring rooms are spotless and well-prepared for each guest. Moreover, the hotel's central location and excellent value for money make it a practical and pleasant choice for travelers. The modern amenities, paired with impeccable cleanliness, make Hotel Palma a recommended option for those seeking a clean and comfortable stay.
Staff
The reviews for Hotel Palma paint a picture of a place where the staff truly shine. Guests consistently describe the staff as very friendly, kind and helpful. The welcoming and courteous demeanor of the employees sets a warm tone for visitors with many highlighting the attentive and responsive nature of the team. The reception staff, in particular, receive high praise for efficient check-ins, even during late-night arrivals and for their readiness to assist with requests and solve doubts.
The kindness and helpfulness of the staff extend to various services offered by the hotel, such as a free airport shuttle service. Although communication issues cropped up occasionally due to language barriers, the staff’s willingness to help and their polite, supportive manner came through strongly.
Guests appreciated the small touches, like helping with luggage ordering pizza and ensuring a smooth transfer experience. The management’s proactive communication, often via WhatsApp, also contributed to improved stays and addressed any issues promptly. Despite a few isolated concerns about rude employees, the overwhelming majority of reviewers commend the staff's dedication, friendliness and professional attitude.
In summary, Hotel Palma’s staff are consistently seen as a highlight of the stay, providing friendly, responsive and comprehensive service that enhances the overall guest experience.
Wi-Fi
Hotel Palma has received mixed reviews regarding its WiFi services. On the brighter side, several guests have praised the WiFi as good and excellent, highlighting its strong and responsive connection. Many found the free WiFi to be a convenient and appreciated amenity with some emphasizing that it was super fast. The connection was described as good, clean and reliable by several guests, making it a valuable feature for those needing internet access during their stay.
However, some guests reported issues, mentioning that the WiFi was either not working half of the time or completely unavailable. There were also concerns about the connection being weak and unreliable with some guests noting that it only worked properly in the lobby or not at all.
Overall, while many guests enjoyed a positive and efficient WiFi experience at Hotel Palma, the service showed inconsistency for others, suggesting a need for improvement in certain areas.
Parking
Hotel Palma boasts outstanding parking facilities, ensuring guests have a hassle-free experience with their vehicles. The hotel features a huge, secure private parking area with plentiful spaces available. Guests consistently highlight the convenience and safety of the parking options with several noting the ease of parking behind the hotel. Many appreciate the free parking service provided with others emphasizing its modernity and excellent upkeep.
Additionally, the hotel makes traveling more seamless with its complimentary airport shuttle service, which is frequently praised for its convenience and efficiency. This unique free shuttle operates at all hours, ensuring guests have easy transportation to and from the airport without additional costs. For those who need to leave their car before a stay, Hotel Palma allows free parking for several days, adding to its appeal.
Located close to the airport, the hotel offers an easy exchange between cabs and shuttles for those needing to make quick transfers, further highlighting its commitment to guest convenience and comfort.
3 Star
Hotel Palma is a three-star hotel that offers exceptional value for money. Many reviews highlight the unbeatable quality-price ratio, making it an ideal choice for budget travelers. The hotel is clean and calm with some visitors noting that it even surpasses the typical three-star standard, approaching the quality of four-star service. Guests appreciated the relaxing amenities, such as the great bathtub and a really relaxing massage chair, which added to the comfort of their stay.
The hotel is satisfactory for short stays, especially for those looking for central accommodations near the airport with convenient pick-up services, although some mentioned that the transport provided was not the most reliable. The establishment offers simple but adequate facilities, which are good enough for a one-night stay. Reviewers also praised the hotel for its great value for money, excellent price/performance ratio and good balance between quality and cost.
However, there are areas that need improvement. Some found the hygiene standards lacking with reports of smoke odors in the rooms and ingrained cigarette smells in fabrics. The absence of an elevator, limited grooming supplies and occasional dust in the rooms were also mentioned. Additionally, a few guests experienced issues with double-booking, challenging communication with staff and a poor airport transfer service.
Overall, Hotel Palma delivers on its promise as a decent three-star hotel with a few shortcomings that could be addressed to enhance the guest experience further.
No, Hotel Palma doesn't have any pool.
No, a spa isn't available at Hotel Palma.
No, Hotel Palma doesn't allow dogs.
Yes, parking facilities are available at Hotel Palma.