Hotel Casa da Montanha is a charming, chalet-style, 4-star hotel in Gramado, Brazil. If you want to get a little wet, you have many options including an indoor pool, a hot tub, and a spa. There are also 2 restaurants and a piano lounge for your fulfillment. On the property is even a lawn designed for children, with a Casa do Tulipito theme and a carousel. When you want a break from your children, you can take advantage of the L’Occitane Au Bresil Spa where therapeutic massages are offered, using the most natural local ingredients. In the area are helicopters to ride, canyons to explore, restaurants to try, and much more.
Summary of reviews
Casa da Montanha is a luxurious 5-star hotel located in the charming town of Gramado, Brazil. The hotel's location is unbeatable with guests praising its central location and proximity to various attractions and amenities. The breakfast is exceptional with a wide variety of options and homemade food. The hotel boasts multiple dining options with the Bistrô being a particular favorite among guests. The rooms are comfortable and well-equipped with beautiful views and impeccable cleanliness. The staff is highly attentive, helpful and friendly, creating a warm and welcoming atmosphere. The spa experience is luxurious with a heated pool, sauna and jacuzzi and professional massage services. The hotel is family-friendly with exquisite facilities specially designed for children. While some guests had mixed reviews about the parking situation and the beds, overall, Casa da Montanha provides an exceptional and unforgettable experience for its guests, making it the perfect destination for a romantic getaway or a family holiday.
Villa Bella Hotel & SPA Gramado is consistently praised for providing a serene and picturesque retreat nestled between Gramado and Canela. Surrounded by lush greenery and offering stunning views, the hotel is ideally located for easy access to both the lively downtown attractions and the calming beauty of the Quilombo Valley. Guests appreciate the hotel's tranquil environment coupled with excellent service, making it a perfect choice for couples and families.
The culinary experience at Villa Bella is notably commendable, from a hearty and elegantly accompanied breakfast with live piano music to delightful and consistently high-quality dinner offerings. Despite some calls for more variety, particularly in breakfast choices for those with dietary restrictions, the pleasant dining ambiance and attentive staff enhance guests' meals.
Spacious, clean, and comfortable rooms are frequently highlighted, with guests enjoying the spectacular valley views and super comfortable beds. The rooms, though sometimes noted for minor issues like outdated furniture and soundproofing, contribute greatly to the hotel's relaxing atmosphere.
The hotel is celebrated for its impeccable cleanliness and friendly service, with the well-trained staff consistently providing personalized and warm hospitality that significantly strengthens the guest experience. Special touches, such as celebratory gestures for birthdays and excellent day-to-day service, make guests feel at home.
The on-site spa, featuring skilled massage therapists, a sauna, hammam, heated pool, and jacuzzi, is a standout amenity that contributes to a thoroughly enjoyable stay. Leisure facilities, including inviting pools and outdoor jacuzzis, are well received, providing ample relaxation for both adults and children.
As a family-friendly destination, Villa Bella Hotel & SPA Gramado excels with its well-maintained recreational areas and a dedicated kids' playroom, making it an ideal spot for family vacations. The hotel also shines as a romantic destination, with live music and enchanting views that create a charming ambiance perfect for couples.
Overall, Villa Bella Hotel & SPA Gramado offers a delightful blend of natural beauty, exceptional service, and a variety of amenities that ensure a memorable stay for all its guests.
Hotel Laghetto Moinhos is celebrated for its prime location in Porto Alegre's tranquil Moinhos de Vento neighborhood, offering easy access to top restaurants, cafes, shops and parks. The upscale and peaceful setting, combined with beautiful architecture and well-maintained common areas, provides a refined ambiance that guests appreciate.
The hotel garners high praise for its extensive and high-quality breakfast, offering a varied selection of breads, cakes, fruits and beverages, contributing to a delightful start to the day. While dinner experiences at the hotel's restaurant are mixed with some guests finding the food tasty and well-served, others report occasional issues with flavor and service speed. However, an adjacent restaurant offers a reliable alternative.
Rooms are described as generally clean and comfortable with good quality showers and bed linens, although their size and lighting occasionally receive criticism. The air conditioning varies in effectiveness, but overall, rooms provide a cozy and quiet environment for a restful stay.
Cleanliness standards are largely impressive with many guests noting the pristine condition of rooms and common areas. However, some inconsistencies and minor issues, particularly in specific areas like the pool or fitness center, suggest room for improvement.
The hotel's staff is frequently highlighted as a standout feature, known for their attentiveness, friendliness and professionalism. Guests consistently report positive interactions with the reception team, contributing to an overall pleasant stay.
Wi-Fi service is generally reliable with good coverage and stable connections, though some inconsistencies in speed and connectivity are noted. The gym, while functional and well-equipped for a quick workout, has room for updates and better maintenance.
The rooftop pool is a notable attraction, appreciated for its beautiful design and great views, despite occasional issues with heating, cleanliness and availability of facilities like chairs and umbrellas.
Parking options are convenient with both self-parking and valet services, though the additional cost and occasional space limitations are minor drawbacks.
For families, the hotel offers a welcoming atmosphere with family travel packages and a pet-friendly policy, although some facilities could be more accommodating for larger families and those with young children.
In summary, Hotel Laghetto Moinhos excels with its excellent location, charming ambiance, high-quality breakfast and exceptional staff service. While there are areas, such as room size, dinner services, cleanliness consistency, gym and pool amenities, that could see improvements, the overall experience remains highly positive for many travelers.
Blue Tree Towers Caxias do Sul garners considerable praise for its exceptional location, providing easy access to the city center, key attractions and convenient routes to Bento Gonçalves. Guests value the hotel's proximity to points of interest and amenities and find the on-site pools, gym and restaurant to enhance their overall experience. Despite a few concerns about the neighborhood during the night, the hotel's strategic position makes it a favored choice among both leisure and business travelers.
The hotel's breakfast experience receives mostly positive feedback with guests often commending the diverse options and pleasant dining environment. However, there is some room for improvement, particularly regarding the variety of fruits and vegan options, as well as the size of the breakfast area which can become crowded.
Dinner at the hotel's restaurant is generally appreciated for its delicious options and fair pricing, although a more extensive menu could improve the dining experience. Guests also noted inconsistencies in the quality of some dishes, such as the fish and occasional closures of the restaurant for reservations.
Rooms at the Blue Tree Towers Caxias do Sul are described as spacious, clean and comfortable. Guests appreciate the large, well-organized layout, cozy decor and comfortable beds. Bathrooms are noted for their cleanliness and good features, although minor improvements such as better blackout curtains and furniture maintenance are suggested.
Cleanliness throughout the hotel receives high marks with guests frequently mentioning the well-maintained rooms and common areas. The staff are widely praised for their politeness, professionalism and exceptional service, creating an accommodating and friendly atmosphere.
The WiFi receives mixed reviews; while some guests find it reliable, others experience connectivity issues and slow speeds. The pool area is generally well-regarded for its pleasant setting and features like the heated pool, though occasional maintenance issues are noted.
Parking convenience is enhanced by the valet service, though it comes at an additional cost that some guests feel should be included in the room rate. The beds are generally comfortable, though opinions vary on mattress firmness and pillows could be improved.
Overall, Blue Tree Towers Caxias do Sul provides a comfortable, well-located and service-oriented stay with room for minor improvements in specific areas.
Hotel Alpestre is a fantastic hotel that offers a peaceful stay while being well-situated and located near the center of Gramado. The hotel's location is excellent with easy access on foot to restaurants, markets and local sights. The breakfast is diverse, delicious and exceptional with colonial-style options and gluten-free and lactose-free products. The rooms are comfortable, spacious and clean with lovely décor and excellent accommodations. The staff is friendly, obliging, attentive and well-trained, providing exceptional service. The hotel offers a reliable internet connection and an impressive pool area with indoor and outdoor pools, including a kids' pool. The hotel is family-friendly with a well-equipped playroom and professional and entertaining recreation activities. The beds are comfortable with soft pillows and cozy mattresses. The hotel also offers great indoor pools, both covered and uncovered with truly heated water. The only downside is the mixed feelings regarding parking with some guests finding it pricey. Overall, Hotel Alpestre provides an unforgettable stay with exceptional comfort, cleanliness and convenience.
Locanda Hotel in Novo Hamburgo is highly regarded for providing a convenient and comfortable stay, particularly for visitors attending nearby events at FENAC. Its strategic location offers easy access to the FENAC train station and Novo Hamburgo bus station, which travelers appreciate for facilitating onward journeys. Although somewhat removed from the city's most bustling areas, this contributes to its serene atmosphere, ideal for relaxation.
Guests consistently praise the modern and elegant facilities, noting spacious and beautifully maintained rooms. The hotel offers a delightful breakfast experience, celebrated for its variety and quality, along with attentive service. Locanda Hotel's staff is frequently commended for their friendliness, professionalism, and exceptional service, which significantly enhances the overall guest experience. The rooms themselves are recognized for their spaciousness, comfort, and cleanliness, with comfortable beds being a particular highlight.
The hotel's dedication to cleanliness and hygiene is evident across all areas, making it a standout choice for those seeking a tidy environment. Although Wi-Fi-related issues are noted as a concern, this does not detract significantly from guests' satisfaction. The pool is another favorable feature, offering a pleasant swimming experience, albeit with occasional issues with heating. Overall, Locanda Hotel offers a well-rounded and comfortable stay with minor areas for improvement, leaving many guests eager to return.
Spa do Vinho Condomínio Vitivinícola in the heart of Vale dos Vinhedos presents an exquisite retreat that boasts exceptional service and an ideal location for wine enthusiasts. Positioned on a picturesque hill with panoramic vineyard views, the hotel is an excellent base for exploring the region's renowned wineries, like Miolo Winery situated directly opposite. The cozy ambiance, stunning architecture and comprehensive amenities, including a highly recommended spa and top-tier restaurants, contribute to a memorable stay. Sunsets viewed from the hotel are often highlighted as magical and serene.
Breakfast at the hotel is a standout feature, consistently receiving rave reviews for its variety, quality and luxurious additions such as sparkling wine and freshly baked croissants. Guests appreciate the excellent service and pleasant setting, making it a delightful start to the day. Dinner experiences, while diverse and generally high quality, receive mixed feedback due to inconsistencies in service and menu offerings. However, themed dinners and the culinary skills of Chef Fábio Lima are often praised.
The guest rooms are described as spacious, comfortable and offering beautiful vineyard views. While some areas need renovation, such as outdated bathrooms and minor maintenance issues, the overall sentiment remains positive, accentuated by comfortable bedding, modern bathrooms and quality room service. Cleanliness throughout the hotel is highly praised, despite some minor lapses in specific areas. The beautiful, well-maintained property complements the high standard of comfort.
The staff at Spa do Vinho is frequently commended for their friendliness, attentiveness and exceptional service, significantly enhancing the guest experience. Specific staff members receive notable praise for their outstanding hospitality and personalized care.
Guests report mixed experiences with the hotel's Wi-Fi, pointing out weak signals in certain areas, though basic, free internet access is available. The spa is a key highlight, offering diverse treatments with grape-derived products, a pristine indoor pool and skilled professionals, despite occasional booking difficulties and high costs. The gym, on the other hand, is noted to need urgent improvements due to old and poorly maintained equipment.
The hotel’s pools, especially the heated indoor pool, are highly praised for their relaxing atmosphere and pleasant surroundings. However, better maintenance is suggested for the outdoor pool. Tennis facilities require significant upkeep to meet guest expectations. The ample parking, supported by excellent valet service, is appreciated, though some inefficiencies are noted.
In summary, Spa do Vinho Condomínio Vitivinícola is celebrated for its extraordinary location, excellent service, luxurious amenities and overall charming atmosphere, making it a favored destination for those seeking to explore the prestigious wine region in comfort and style.
Swan Caxias do Sul is a highly recommended hotel for travelers seeking comfort and convenience in the heart of the city. The hotel's excellent location in the city center allows for easy access to shops, restaurants and important locations, making it a great choice for both leisure and business travelers. The facilities and amenities, including the comfortable rooms and pool, receive positive feedback from guests. The hotel staff is attentive, cordial and professional, providing exceptional service to guests. The hotel's cleanliness is outstanding with guests raving about the impeccable organization and tidiness throughout the accommodations. The comfortable beds and great showers are also noteworthy aspects of the hotel. While the breakfast received mixed reviews, the hotel staff's attentive service and swift response to room service requests were highly praised. The heated pool on the rooftop is a standout feature with many guests appreciating its slightly heated temperature and nearby entertainment equipment. Overall, Swan Caxias do Sul is an excellent option for those seeking a comfortable and convenient stay in Caxias do Sul.
Plaza São Rafael Hotel in Porto Alegre is highly praised for its central location that provides easy access to key attractions, transportation hubs, shopping areas and cultural spots. The proximity to Santa Casa Hospital is an added advantage. However, guests are advised to be cautious of the surrounding neighborhood, especially at night, as it can feel unsafe.
The breakfast experience at the hotel receives positive reviews for its variety and quality with guests appreciating the range of options from sweet to savory items and the friendly, attentive staff. There are some calls for more healthy choices and improvements in the temperature of the food. The breakfast area itself is cozy and pleasant.
Dinner experiences are mixed. While the restaurant is appreciated for well-prepared dishes at a fair price, dinner service has room for improvement in variety, creativity and service speed. Negative feedback often includes issues with the quality of room service food and long wait times.
Rooms at Plaza São Rafael Hotel are generally well-received for their spaciousness, comfort and cleanliness. Guests enjoy the large, comfortable beds and effective soundproofing. However, some rooms are noted as outdated, particularly the bathrooms and would benefit from renovation.
Cleanliness throughout the hotel is commendable with many guests describing the rooms and common areas as spotless and well-maintained. The housekeeping staff are recognized for their efficiency and dedication.
The staff at Plaza São Rafael Hotel are consistently praised for their friendliness and attentiveness, contributing significantly to a pleasant overall experience. From receptionists to housekeepers and restaurant staff, guests appreciate the professional and warm service provided.
The Wi-Fi connection is an area in need of improvement with many guests experiencing poor, slow and unstable internet service, particularly on higher floors. While some areas have a good signal, the majority of comments highlight connectivity issues.
The gym is a standout feature with its spaciousness, cleanliness and modern equipment, all enhanced by a spectacular rooftop view. Some equipment may need updating, but overall, the gym is well-regarded.
The pool receives mixed reviews. Guests appreciate its cleanliness and the rooftop view, but many find the water too cold for comfort. Issues with maintenance, like missing tiles and broken heaters, are also noted.
Parking is available but managed by an outsourced company, leading to additional costs and sometimes unreliable service. Guests have reported issues with the condition of their cars and slow service.
For families, Plaza São Rafael Hotel is a favorable choice, offering spacious rooms and amenities catering to children, such as a children's pool and additional provisions upon request. Family excursions are facilitated by the nearby transportation options, making the stay enjoyable for both adults and children. Some improvements could be made to better accommodate the needs of families.
Overall, Plaza São Rafael Hotel offers a comfortable and convenient stay with high points in location, staff service and cleanliness, though certain areas like dinner service, Wi-Fi and parking could benefit from enhancements.
Blue Tree Towers Millenium Porto Alegre is highly praised for its exceptional location, nestled in a prime spot of Porto Alegre. Positioned on Av. Borges de Medeiros, the hotel offers easy access to the city’s highlights, such as Shopping Praia de Belas, Beira Rio Stadium, the waterfront and Marinha do Brasil Park. Its strategic location and stunning views of the Guaíba River, especially from the rooftop pool and terrace, make it an ideal base for exploration. The central location, combined with good service, comfortable accommodations and excellent breakfast offerings, consistently meets and often exceeds guest expectations.
The breakfast at the hotel stands out as a major highlight, described as excellent, varied and well-presented. Guests enjoyed the wide range of options, including fresh and hot dishes, as well as accommodations for dietary restrictions. This positive aspect is frequently mentioned along with compliments about the hotel’s friendly staff and comfortable rooms.
The rooms are noted for their spaciousness and breathtaking views with features like mini kitchens, living spaces and balconies being particularly appreciated. However, the décor is somewhat dated and several maintenance issues have been reported, including broken furniture and non-functional fixtures. Despite these drawbacks, many guests found the rooms to be clean, spacious and comfortable, suggesting that some modern updates could greatly enhance the overall experience.
The cleanliness of the hotel receives mixed reviews. While many guests praise the hotel's cleaning standards, there are inconsistencies with some reporting issues such as dirty rooms and unsatisfactory hygiene of towels and fixtures. The cleanliness of shared spaces and the pool area also requires attention.
Guest feedback about the staff is overwhelmingly positive with many highlighting the exceptional service provided by the team. The staff's dedication, professionalism and friendliness significantly contribute to a memorable guest experience with particular praise for individuals going above and beyond to assist guests.
However, the WiFi service at the hotel is a major concern with many guests reporting frequent issues accessing the internet, describing the connection as weak, unreliable or non-existent.
The rooftop pool receives praise for its beautiful views and clean, modern facilities, but some guests experienced issues with poor ventilation and cleanliness in the indoor heated pool area. The pool area also faced criticisms for requiring more frequent cleaning and occasional access issues due to closures and maintenance.
Parking services are convenient and comprehensive, offering free parking, a covered garage and valet service. However, some guests found the associated costs high and experienced logistical challenges such as tight spaces and gate difficulties.
Blue Tree Towers Millenium Porto Alegre is recognized as family-friendly, featuring spacious family rooms and a welcoming environment for children and pets. While some areas such as additional bed setups need improvement, the location and accommodations generally suit family needs well, making it a popular choice for family travel.
In summary, Blue Tree Towers Millenium Porto Alegre is celebrated for its prime location, comfortable rooms, excellent breakfast and dedicated staff. Improvements in maintenance, cleanliness, WiFi reliability and pool ventilation could further enhance the guest experience, addressing minor drawbacks and ensuring consistently high standards.
Novotel Porto Alegre Airport is highly acclaimed for its strategic location, particularly for travelers who need direct access to Salgado Filho Airport. Its complementary shuttle service and proximity to car rental agencies and major highways enhance convenience, making it an excellent choice for both business and leisure travelers. The hotel’s proximity to key attractions like the Pepsi Arena and Boulevard Laçador shopping area further adds to its appeal.
Guests frequently praise the breakfast experience for its variety, quality and early availability starting at 3 am, catering to those with early flights. Fresh, healthy options and gluten-free choices contribute to its high ratings, although the breakfast can be seen as expensive if not included in the room rate. The dining experience overall is mostly positive with excellent service and delicious food, despite occasional complaints about long waiting times and high prices.
The rooms are generally well-received with many guests highlighting cleanliness, comfort and modern amenities. Spaciousness and soundproofing are often praised, though some reports mention small room sizes for larger groups and occasional maintenance issues. Cleanliness is a strong point with many guests commending the hotel’s hygiene, though there are sporadic mentions of inconsistencies in some areas.
Staff at Novotel Porto Alegre Airport garner extensive praise for their friendliness, attentiveness and professionalism, significantly adding to the overall positive guest experience. However, there are occasional remarks about slow service or lapses in empathy.
The hotel offers free Wi-Fi, which receives mixed reviews. While many guests find it sufficient, others report issues with reliability, particularly on higher floors. The spa facilities, including a sauna and hot tub, are appreciated for providing relaxation, although some guests have faced issues with sauna operation.
The gym is well-regarded for being well-equipped and accessible 24 hours a day, despite being small and lacking some equipment. The pool area receives a mix of feedback with many guests enjoying the indoor heated pool and relaxing ambiance, though there are concerns about cleanliness, temperature and safety aspects.
Parking is convenient but comes with additional costs and the parking area is sometimes described as uncovered and inadequately managed. Despite its challenges, the service provides valuable support, especially for those traveling by car.
In summary, Novotel Porto Alegre Airport excels in location, cleanliness and staff service, offering a comfortable and convenient stay, particularly for travelers needing close access to the airport. Its breakfast and dining services, modern amenities and additional facilities like the pool and gym enhance its overall appeal, making it a preferred choice for both business and leisure visitors.
Serrazul Hotel presents an appealing choice for travelers, particularly due to its prime location in the heart of Gramado. Guests repeatedly praise the hotel for its proximity to downtown attractions, shops, restaurants and cafes, allowing for easy exploration without the need for additional transport. The central location also facilitates attendance at local events and offers a pleasant setting for leisurely strolls.
Service is another standout aspect with numerous reviewers highlighting the friendliness, professionalism and attentiveness of the staff. Specific employees often receive commendations for enhancing the guest experience. Moreover, the hotel maintains a high standard of cleanliness across its amenities, including spotless rooms and well-kept common areas, which add to the overall positive atmosphere and comfort.
Families find the hotel particularly accommodating due to its child-friendly amenities and ample space in family rooms. Dedicated areas for children, such as game rooms and playgrounds, ensure that younger guests remain entertained. The proximity to key tourist spots further enhances its convenience for family sightseeing.
The breakfast at Serrazul Hotel consistently draws acclaim for its variety, quality and taste. Guests appreciate the extensive selection of fruits, breads, cakes, juices and cold cuts, often referring to the breakfast spread as exceptional. The cleanliness and pleasant atmosphere of the breakfast area, along with attentive staff, contribute to a noteworthy morning dining experience.
Dinner and bar services also receive positive feedback with guests enjoying high-quality meals and drinks, such as well-prepared steaks, pizzas and standout caipirinhas. While there are occasional mentions of high food prices and the need for dinner reservations, nearby dining alternatives provide additional options.
The hotel's rooms generally receive favorable reviews for being spacious, comfortable and well-decorated with recent renovations adding to their appeal. However, some guests note that older rooms could benefit from further modernization and better maintenance to avoid issues with outdated furniture, humidity and noise disturbances.
The pool and gym facilities are well-regarded with the pool often described as clean, heated and relaxing and the gym praised for its quality and maintenance. These amenities provide enjoyable spaces for both leisure and exercise, complementing the hotel's family-friendly environment.
Despite some inconsistencies in the quality of bedding and occasional WiFi issues, the overall sentiment towards Serrazul Hotel remains highly positive. The hotel's excellent location, commendable service, cleanliness and family-oriented features make it a top choice for visitors seeking a comfortable and enjoyable stay in Gramado.
Guests of Piazza Navona Porto Alegre by Intercity largely praise its superb location, making it an ideal choice for both leisure and business travelers. Situated in a convenient and safe neighborhood, the hotel offers easy access to various attractions, including parks, the historic center and event venues. The proximity to restaurants, bars, banks and essential services enhances the overall convenience of the stay. The hotel staff receives high marks for their friendliness, professionalism and attentiveness, contributing to a welcoming atmosphere.
The spacious and comfortable room accommodations are another highlight with many guests commending their large size and apartment-like setup, which includes separate living and kitchen areas. Despite some mentions of dated décor and occasional maintenance issues, the overall sentiment towards the rooms remains positive due to their cleanliness and excellent amenities, such as balconies with beautiful city views and a heated rooftop pool.
The breakfast service, while praised for its quality and taste, receives mixed reviews concerning variety and organization. The dinner offerings at the hotel's rooftop restaurant are generally well-regarded for their quality and ambiance; however, some guests note inconsistencies in service and meal preparation. Cleanliness throughout the hotel is acknowledged but could benefit from more consistent housekeeping practices, as some guests reported specific incidents that detracted from their experience.
The hotel's fitness amenities, including a well-equipped gym, are appreciated for their convenience and maintenance. The pool area is frequently highlighted for its beauty and appeal, though occasional issues with temperature and availability due to maintenance are noted.
Parking facilities receive positive feedback for their security and ease of access, though the layout can be challenging for larger vehicles. Family travelers find the hotel particularly accommodating with spacious rooms and child-friendly amenities, including a mini kids' room and complimentary cribs.
While the free Wi-Fi receives mixed reviews, the overall feedback on the hotel's amenities and services is highly favorable, making Piazza Navona Porto Alegre by Intercity a well-regarded option for both business and family travelers in Porto Alegre.
Grande Hotel Canela stands out for its remarkable blend of natural beauty and central accessibility, providing guests with a serene retreat amidst lush greenery and a picturesque lake. Its prime location at the entrance of Canela, just a short walk from downtown and close to attractions like the Stone Cathedral, makes it a perfect base for exploring both Canela and nearby Gramado. Visitors appreciate the tranquil, nature-immersed atmosphere that combines historic charm with modern amenities.
The hotel’s breakfast earns high praise for variety and quality, featuring a comprehensive selection of fruits, breads, cakes and drinks, often enjoyed with lovely views of the gardens or lake. Guests consistently commend the exceptional service and homely feel of the breakfast offerings. Dinner experiences also receive positive feedback for delicious dishes, excellent service and fair pricing, especially during special events. However, there are comments suggesting a need for more menu variety and concerns over occasional slow service.
Rooms at Grande Hotel Canela are generally well-received for their spaciousness, comfort and cleanliness with many offering stunning views from balconies. While modern renovations have been appreciated, some guests noted that older rooms could benefit from updates and better maintenance. Despite occasional issues with sound insulation and dated fixtures, the overall ambiance remains relaxing and cozy.
Cleanliness is a strong suit of the hotel with most areas being well-organized and tidy. The staff at Grande Hotel Canela are frequently highlighted for their exceptional service, friendliness and professional behavior, contributing significantly to a welcoming environment.
When it comes to amenities, the hotel offers mixed experiences. The Wi-Fi is reliable in some areas but inconsistent in others. The gym requires better equipment and maintenance despite some positive aspects like functional training classes. The heated indoor pool is a significant attraction, though it can be crowded at times and may need better upkeep.
The tennis court is viewed variably in terms of maintenance, while the parking facilities are generally convenient, though not without minor challenges regarding covered spots and the availability of spaces.
Grande Hotel Canela excels as a family-friendly destination, offering various activities such as hiking trails, playgrounds and a toylibrary. Families enjoy feeding ducks by the lake and using heated pools and sports courts. The hotel provides a splendid environment for family bonding and larger group activities, making it a highly recommended choice for a memorable and enjoyable stay.
Dall'Onder Grande Hotel Bento Gonçalves generally receives favorable reviews, particularly highlighting its prime city-center location which offers easy access to a multitude of restaurants, cafes, shops and key tourist attractions. Guests laud the hotel for its spacious rooms, friendly staff and rich breakfast offerings. The indoor heated saltwater pool, especially enjoyable for families and other family-friendly amenities such as a large kids' area and game rooms, contribute significantly to positive guest experiences.
Breakfast at the hotel is a standout feature, described as spectacular and well-organized with a wide range of fresh, high-quality options, including gluten-free and lactose-free choices. The delightful ambiance, often enhanced by live piano music, further enhances the breakfast experience. Although some guests report occasional disorganization and overcrowding, especially during weekends, the overall sentiment remains highly positive.
Dinner services, however, present mixed experiences. Special events like the Christmas dinner receive high praise for their impeccable organization and excellent food. On regular nights, guests find the offerings inconsistent with some expressing disappointment over the cost versus the quality of food and service. The Dom Perignon Restaurant earned favorable reviews for its good service and tasty dishes, contrasting with the less favorable feedback for the Cabernet Restaurant.
The hotel's rooms are frequently described as spacious, comfortable and clean, although many reviews also note that the facilities are outdated and in need of renovation. Maintenance issues such as broken fixtures and poor acoustics are commonly mentioned. Despite these concerns, the cleanliness of the rooms and common areas often receives commendation.
Staff at Dall'Onder Grande Hotel are generally praised for their helpfulness, friendliness and dedication, ensuring guests feel welcome and accommodated. However, there are occasional reports of less empathetic interactions and disorganization during busy periods.
Free Wi-Fi at the hotel garners mixed reviews with many guests satisfied with the connectivity while others report issues such as inconsistent signal and the need to frequently reconnect.
The gym, while appreciated for its quality equipment, receives mixed feedback regarding its size and maintenance. The pool area, described as a major highlight, especially for families, is well liked despite occasional complaints about overcrowding and maintenance issues.
Parking facilities are convenient with an efficient valet service, but the separate and occasionally high daily fees are a common point of contention.
Overall, Dall'Onder Grande Hotel Bento Gonçalves is particularly recommended for families, thanks to its amenities like the heated pool and kid-friendly areas, as well as for its excellent central location, spacious rooms and a highly praised breakfast service. However, some areas such as dinner services, room updates and parking fees could benefit from improvement.
Sky Borges Hotel Alpenhaus - Gramado is highly praised for its superb location, offering a tranquil environment with easy access to Gramado's city center and nearby Canela. The hotel's position near Borges de Medeiros Avenue makes it convenient for guests to explore key attractions, local markets and supermarkets on foot or with a short drive, all while enjoying a peaceful stay without traffic noise.
The breakfast at the hotel is another standout feature, receiving accolades for its variety, quality and abundance. Guests appreciate the colonial-style breakfast with freshly made cappuccinos, excellent coffee and a wide range of options catering to different tastes. Despite minor improvements suggested for healthier options and better organization during peak times, the breakfast experience is generally seen as exceptional.
The dining experience at the hotel's restaurant also garners positive feedback, particularly for its delicious and varied buffet and the charming service of Chef Carlos. The fondue buffet is a noted highlight and the convenience of dining in-house is well-received. However, the limited menu and lack of vegetarian or vegan options are areas flagged for enhancement.
Rooms are frequently described as spacious and comfortable, ideal for families and those needing extra room and amenities like kitchenettes. Cleanliness is a strong point with diligent housekeeping ensuring tidy and well-maintained spaces. Some guests have pointed out the need for updates and better maintenance in certain rooms, covering aspects like furniture and bathroom conditions.
The hotel's overall cleanliness receives high praise with most areas described as impeccably maintained. Guests commend the cleanliness of rooms, common areas and specific features like bed linens and towels. A few reviewers note areas needing better upkeep, such as the pool zone and older furnishings.
Staff at the hotel provide exceptional service, marked by friendliness, attentiveness and professionalism. The reception, housekeeping and restaurant teams are particularly commended for their courteous and efficient service, contributing significantly to a positive guest experience.
While the hotel offers several appealing amenities, the Wi-Fi service is frequently cited as needing improvement. Guests experience weak and unstable connections, impacting their overall stay.
The spa is a highlight for many guests, praised for its therapeutic massages, well-designed facilities and excellent service. However, maintenance issues with amenities like the hot tub and hydromassage, as well as occasional overcrowding, are noted.
The gym receives mixed reviews, being appreciated for its functionality but critiqued for its small size, limited equipment and need for maintenance. Despite these issues, it serves its purpose for many guests.
The pool area is largely well-received for its spaciousness, heated water and relaxation amenities. Cleanliness and maintenance issues, along with occasional overcrowding, are mentioned but do not overshadow the overall positive experiences.
Lastly, parking services receive mixed reviews with positive remarks on efficiency and covered spaces, counterbalanced by concerns over additional charges and communication about parking costs.
Overall, Sky Borges Hotel Alpenhaus - Gramado is highly regarded for its location, breakfast, spacious rooms, cleanliness and outstanding staff service with some areas noted for minor enhancements to further elevate the guest experience.
Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento presents itself as a top destination for visitors due to its prime central location, offering easy access to shops, restaurants and popular attractions like Parcão. The surrounding neighborhoods, such as Moinhos de Ventos and Auxiliadora, are noted for their safety and convenience, making it ideal for both leisure and practical stays. The hotel's proximity to Moinhos de Vento Hospital further emphasizes its relevance to a diverse range of guests.
The spacious, apartment-style accommodations are a major highlight with rooms equipped with living areas, kitchens and balconies, making them particularly suitable for families and longer stays. Guests rave about the comfort provided by the rooms, noting their quiet atmosphere, comfortable beds and cleanliness. Despite some mentions of outdated furniture and maintenance issues, the overall space and amenities make for a pleasant stay.
Friendly and efficient service stands out as another positive aspect with staff members frequently praised for their helpfulness and attentiveness. While the reception service occasionally receives mixed reviews, the general consensus is that the staff significantly contribute to a positive guest experience.
The breakfast experience garners mixed reviews; many guests appreciate the early start and the variety of the offerings. However, some are disappointed by the additional charges and issues with logistics and quality, suggesting room for improvement. The restaurant's à la carte offerings receive favorable comments, despite some limitations like long wait times and higher prices on Sundays.
Other amenities such as the gym and pool are acknowledged for their availability, though both have areas that could benefit from enhancement, particularly in terms of equipment quality and pool temperature.
Cleanliness is generally commendable with several positive mentions of well-maintained spaces and regular towel changes. However, isolated instances of mold, odors and outdated furnishings have been noted.
Parking is convenient with a secure, covered garage accessible from the lobby, although additional costs and tight spaces are points of consideration for some guests.
Overall, Manhattan Porto Alegre by Mercure - 5 minutos do Hospital Moinhos de Vento is deemed a comfortable, convenient choice with spacious accommodations and excellent service, particularly suited for families and long-term stays. The hotel's location remains its strongest feature, ensuring a well-rounded experience despite some areas needing improvement.
Apartments in Porto AlegrePorto Alegre > Porto Alegre
8.5
Very Good
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Summary of reviews
Town.Co Housi by My Way in Porto Alegre is highly regarded for its exceptional location, providing convenient access to key areas and attractions in the city. Situated in the heart of Porto Alegre, guests appreciate the proximity to restaurants, shops, and transport links, making it ideal for exploring downtown. This hotel is not only strategically placed but also offers modern and comfortable accommodations that enhance the guest experience. The rooms are spacious, well-designed, and equipped with the necessary amenities, including comfortable beds and excellent shower facilities. Guests consistently commend the cleanliness and attention to detail, contributing to a welcoming and organized environment.
The staff at Town.Co Housi are frequently praised for their hospitality and attentiveness, with many noting the courteous reception and exceptional service provided. The pool area, although small, offers a stunning rooftop view and a pleasant atmosphere, despite occasional cleanliness and availability issues. Overall, the combination of modern facilities, strategic location, and dedicated staff results in a satisfying and enjoyable stay. The positive reviews overwhelmingly suggest that Town.Co Housi is a reliable choice for visitors to Porto Alegre, offering quality, affordability, and a comfortable experience that often leads to guests returning for future stays.
Sky Ville Hotel Canela offers an impressive array of positive attributes that make it a top choice for visitors to the area. Its location is a standout feature with guests praising its close proximity to Canela's city center and main attractions, as well as its peaceful, nature-surrounded environment. The convenience extends further with easy access to nearby Gramado, Caracol Park and the Automobile Museum, highlighting its strategic position.
The hotel's environment and facilities receive high marks, particularly the friendly and attentive staff who enhance the overall guest experience. Guests frequently commend the excellent breakfast, which offers a diverse and plentiful selection catering to various dietary needs. This morning meal adds a delightful start to the day in clean and comfortable surroundings, often likened to a traditional colonial-style coffee experience.
Families find Sky Ville Hotel Canela especially welcoming with amenities such as family rooms, a playground, hot water pools and comfortable, well-maintained rooms. The hotel ensures a pleasant stay through additional features like ample and free parking, including valet service, which adds convenience and security.
Although the dinner service receives mixed reviews, some guests appreciate the tasty evening meals available. The spacious and comfortable rooms are often noted for cleanliness and coziness, despite occasional issues with older furnishings and maintenance concerns. The beds, while generally comfortable with fresh linens, sometimes disappoint due to the configuration of joined single beds.
Guests also benefit from amenities like heated pools, a jacuzzi and well-maintained patios. However, the Wi-Fi service is frequently criticized for being weak and unstable. Cleanliness generally meets high standards, though some inconsistencies with the pool, bathrooms and hallways have been pointed out.
Overall, the combination of a stellar location, thoughtful service, excellent breakfast offerings and family-friendly amenities makes Sky Ville Hotel Canela a noteworthy option for travelers. While certain areas like dinner options, Wi-Fi and specific room aspects could benefit from improvements, the hotel's affordability and value largely contribute to its positive reputation.
Hotel Laghetto Siena Gramado enjoys praise for its superb location, making it an excellent base for exploring both Gramado and Canela. Guests appreciate the convenience of being close to central attractions and the stunning views of the Quilombo Valley that can be enjoyed from the property. The quiet environment coupled with ample parking adds to its allure, though a few visitors note it may feel slightly distant for those preferring to walk everywhere.
One of the hotel's standout features is its breakfast, which is widely celebrated for its variety, quality and excellent service. With numerous sweet and savory options, the breakfast caters to diverse tastes and consistently enhances the overall guest experience. Minor criticisms pertain to buffet shortages and crowding at peak times, but these do not overshadow the overall positive reception.
The rooms at Hotel Laghetto Siena Gramado are described as clean and cozy with amenities such as air conditioning and minibars. While comfortable beds and well-maintained accommodations are frequently mentioned, some guests find the rooms small and express concerns about noise and water pressure in the bathrooms. Despite these drawbacks, the cleanliness and pleasant decor receive consistent commendations.
Guests often highlight the staff for their exceptional service, characterized by politeness, attentiveness and friendliness. The staff's dedication to making guests feel welcome and resolving issues promptly significantly contributes to the positive experience at the hotel, although there are occasional discrepancies in the service quality at reception.
The hotel’s leisure facilities receive mixed reviews. The heated pool is praised for its warmth and cleanliness, despite its small size leading to occasional crowding. The gym is noted as functional but could benefit from more space, updated equipment and extended hours. Families find the hotel's environment welcoming with a modest kids' area and clean facilities adding to the comfort of their stay.
Parking is another topic of discussion with generally positive feedback on availability tempered by critiques regarding tight spaces and additional charges. Clarity about parking fees and space limitations could improve guest satisfaction in this regard.
Overall, Hotel Laghetto Siena Gramado is celebrated for its excellent location, hearty breakfast, clean accommodations and friendly staff, making it a favored choice for visitors to Gramado. Improvements in room maintenance, gym facilities and parking communication would further enhance the guest experience.
Categories
Pool
Heated Pool
Indoor Pool
Convention
Family
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