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Offering hotel services of excellent quality, appreciation of employees and guest satisfaction, the hotel's priority is to surpass the expectations of its guests with personalized and differentiated service.
Summary of reviewsArosa Rio Hotel stands out as a favorable lodging choice in the bustling city of Rio de Janeiro, praised for its strategic central location close to notable attractions such as the Sambadrome and the bohemian neighborhood of Lapa. Guests appreciate its convenient access to bars, restaurants, nightlife, and major transport options like Santos Dumont Airport. Although the surrounding area poses urban challenges, the hotel's cleanliness, friendly service, and comfortable accommodations make it a solid choice for exploring Rio's vibrant energy.
The breakfast service receives positive feedback for its variety and prompt replenishments, featuring fresh fruits, cereals, cakes, and juices, which set a positive tone for the day amid a pleasant dining atmosphere. Room accommodations are likewise commended for their spaciousness, cleanliness, and comfort, equipped with modern amenities such as air conditioning and minibars. Despite minor issues, the rooms are noted for their quiet ambiance, appealing to both families and business travelers.
Arosa Rio Hotel garners notable praise for its impressive cleanliness standards across its premises, contributing to a fresh and organized atmosphere, further enhanced by attentive and warm staff. The friendliness and professionalism of staff members significantly enrich guest experiences, fostering a welcoming environment upon arrival and throughout their stay. While there are mixed reviews about the free Wi-Fi service, many guests note satisfactory connectivity. The hotel offers secure parking facilities, albeit with additional costs, adding to its convenience for vehicle travelers.
Families find the hotel accommodating, with spacious rooms and helpful staff enhancing the family-friendly experience. Although there are calls for improvements like adding a cartoon channel and a high chair, the overall comfort and value for money make it a favorable choice for family stays. Guests frequently commend the hotel's beds for their comfort and quality, enhancing the overall guest experience.
While some feel the amenities fall short of true 4-star expectations, the Arosa Rio Hotel is celebrated for its excellent cost-benefit ratio, clean rooms, and high-quality breakfast. The hotel successfully delivers a satisfying stay for guests seeking comfort, quality, and affordability in Rio de Janeiro.
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This romantic hotel is located in Rio de Janeiro near Catedral de Sao Sebastiao, Arcos da Lapa, and Municipal Theater.
Arosa Rio Hotel has rooms adapted for people with special needs and offers wheelchair access. It includes accessible parking, a lift, lower bathroom sinks, higher level toilets, and toilets with grab rails.
Hotel Taking Steps Towards Sustainability
Room Types
Guest Reviews
Arosa Rio Hotel is strategically situated in the heart of Rio de Janeiro, making it an appealing choice for travelers looking to explore the city's vibrant attractions. Its location provides convenient access to the Sambadrome, a highlight for those interested in Rio's iconic cultural events. Visitors also appreciate the hotel's proximity to the lively bohemian neighborhood of Lapa and various historic sites, offering easy access to bars, restaurants, and nightlife. The central positioning allows for straightforward exploration of tourist landmarks like Maracanã Stadium and Copacabana Beach, albeit sometimes requiring a short commute. The hotel is well-positioned near key transport options, including Santos Dumont Airport, enabling a smooth transition between travel and sightseeing.
Despite these advantages, guests should be cautious when walking around the area, particularly at night, as it can feel unsafe. The surrounding neighborhood, while convenient, does have its share of urban challenges, including visible homelessness and security concerns. Nevertheless, the hotel itself is praised for its cleanliness, friendly service, and comfortable accommodations, which often include spacious rooms and quality amenities. It serves various needs, including business travelers who find its central location ideal for accessing nearby health centers and commercial districts. With its favorable location and quality offerings, Arosa Rio Hotel remains a solid option for those looking to experience Rio's energy while navigating its more complex urban landscape.
The breakfast experience at Arosa Rio Hotel leaves much to appreciate, with many guests highlighting the plentiful and varied options available. While some reviews mention a modest or simple spread, the positive feedback emphasizes a diverse selection with fresh fruits, cereals, cakes, cold cuts, and juices. Breakfast is served early, accommodating early risers, and many guests found the service prompt and responsive, with quick replenishment ensuring food is available throughout the meal period. However, there is room for improvement, as a few guests noted a lack of variety and occasional issues with freshness. Despite these minor concerns, the breakfast is generally regarded as satisfying, with several guests appreciating the attentive staff and the pleasant atmosphere in the dining area. The breakfast at Arosa Rio Hotel adds to the overall positive experience of a stay, providing a robust start to the day for travelers exploring the vibrant city nearby.
The reviews for the rooms at Arosa Rio Hotel paint a picture of spacious, clean, and well-equipped accommodations. Many guests appreciate the generous room sizes, noting that they are beyond the standard for family rooms and are furnished with comfortable beds. The rooms are described as clean and organized, with some guests highlighting their modern furnishings and good maintenance. Comfort is a definite theme, with numerous mentions of very comfortable beds and nicely decorated rooms adding to the appeal.
Positive remarks emphasize the cleanliness and attentive service, with staff reported to be friendly and helpful. The rooms are also praised for their functionality—equipped with amenities like air conditioning, TV, and a minibar—which contribute to an overall pleasant stay. While some reviews mention a few minor issues such as dim lighting or older showers, the overwhelming consensus is that the accommodations at Arosa Rio Hotel are comfortable and satisfactory for both a brief stay and longer visits.
Overall, a sense of quiet and relaxation permeates the guest experience, making the hotel an excellent choice for both families and business travelers seeking comfortable lodgings in the heart of the city.
The Arosa Rio Hotel offers a varied experience when it comes to the comfort of its beds, as highlighted by guest reviews. Many visitors applaud the beds for being incredibly comfortable, with several noting their large size and good quality bedding. Positive mentions of spacious rooms often accompany these reviews, adding to the overall comfort of the accommodation. Guests frequently describe the beds as wonderful and even go as far as noting specific details such as the super soft pillows and protective covers, enhancing the sleep experience. The staff at Arosa Rio Hotel also receive compliments for their attentiveness and politeness, contributing to a satisfying stay. While some guests faced inconsistencies with the bed arrangements, with occasional mismatches in the size of the beds compared to what was promised, the consensus leans towards the beds being one of the hotel's strong points. However, there is occasional dissatisfaction with the beds being too hard or too small, but these instances are overshadowed by the majority who found the beds to be in great condition and offering excellent comfort. Overall, the hotel's beds are deemed to be more than adequate for a restful night's sleep.
Arosa Rio Hotel receives significant praise for its cleanliness across various aspects of the property, with many guests highlighting the impeccable state of the rooms and common areas. The cleanliness is often described as excellent, giving the hotel a fresh and organized atmosphere. Guests frequently mention the rooms as spacious, comfortable, clean, and well-maintained, with particular appreciation for the clean and fragrant bed linens. The bathrooms also receive commendation for their functional and clean state, although some reviews noted minor maintenance issues like outdated fixtures or occasional mildew.
Despite some occasional criticisms about the timing of cleaning services and minor lapses in certain common areas, the hotel has made a positive impression regarding hygiene and sanitary standards. The staff's attention to cleanliness is consistently recognized, contributing to a comfortable and pleasant stay for many guests. The hotel's welcoming environment, coupled with its adherence to cleanliness, often leaves visitors satisfied, adding to the overall enjoyment of their stay.
Arosa Rio Hotel stands out for its warm, welcoming staff who consistently prioritize guest comfort and satisfaction. Guests frequently praise the team's kindness and attentiveness, noting their willingness to assist with any inquiries or requests. The receptionists are particularly highlighted for their courtesy and professionalism, providing a helpful and friendly atmosphere upon arrival. While occasional instances of disorganization or unhelpfulness are mentioned, the staff's overall dedication and friendly demeanor make a significant positive impact on guests' experiences. Special commendations are given to certain staff members, such as the receptionist Tai, who are recognized for exceptional service and attentiveness. Whether it's in the reception, housekeeping, or concierge, staff members exhibit a genuine eagerness to ensure guests feel welcome and cared for throughout their stay. Despite a few challenges, the team's commitment to excellent service shines through, contributing to a memorable and pleasant visit at Arosa Rio Hotel.
'Arosa Rio Hotel' offers a mixed experience when it comes to its Wi-Fi service. Many guests have praised the hotel for providing good quality Wi-Fi, often noting a good or reliable connection that works well throughout their stay. Some reviews mention the availability of fast internet, and several guests have simply stated their satisfaction with good Wi-Fi. However, there are frequent reports highlighting issues, especially regarding poor connectivity and Wi-Fi that doesn't work on the upper floors or in specific rooms. Guests have also experienced periods when the internet was overloaded, leading to unstable and slow connections. Despite these challenges, the hotel does provide free Wi-Fi, which adds to its appeal, though there is room for improvements to enhance the overall guest experience.
Travelers visiting Arosa Rio Hotel will find the convenience of on-site parking, a notable feature for those looking to safely stow their vehicle while exploring the vibrant surroundings. The parking lot is secure, offering peace of mind, especially for those who prefer to utilize transportation apps during their stay to navigate the city. However, guests should be aware that this convenience comes at a cost, with many reviewers expressing dissatisfaction over the additional charge for parking. The fees have been described by some as disproportionately high, with prices ranging up to R$60.00 per day, depending on the circumstances. Several reviews also noted the limited and tight nature of the parking space, which could pose challenges for maneuverability. Additionally, a lack of upfront clarity in the reservation process about the parking fees was mentioned, suggesting a potential area for improvement. Despite these concerns, the presence of a hotel-managed garage adds a layer of security for those traveling with their vehicle.
Arosa Rio Hotel offers a welcoming environment for families, particularly those traveling with young children. Guests frequently highlight the hotel's spacious and comfortable family rooms, which provide ample space for kids to move around. The establishment is noted for its accommodating staff, with particular praise directed toward the receptionist's excellent attention and the overall cordiality extended to families. Families with infants find the provision of cribs without extra charge a significant advantage.
The hotel's strategic location is convenient for guests wishing to explore city attractions by vehicle, adding to its appeal as a family-friendly option. The presence of a 24-hour restaurant is another appreciated feature, ideal for families who may need flexible dining options. Despite these positives, some guests note the absence of a cartoon channel on the TV and the lack of a high chair in the restaurant, indicating room for improvement in servicing families with young children. Overall, Arosa Rio Hotel is regarded as a comfortable and good-value choice for family stays.
Located in a vibrant area, the Arosa Rio Hotel is often described as offering an excellent cost-benefit ratio. Its facilities, including a pool and a gym, are highlighted, although some guests feel these amenities don’t quite match the expectations of a 4-star establishment. The cost-effectiveness of this hotel is consistently praised, with many guests emphasizing the clean and spacious rooms, and the quality breakfast as standout features.
Despite the discrepancy in star rating perceptions, the hotel is well-regarded for its friendly and well-prepared staff, contributing to a positive overall experience. The accommodation and service quality contribute to a memorable stay, with some reviews strongly recommending the hotel for its comfort and value for money. There are, however, occasional mentions of the atmosphere being slightly below 4-star standards, and isolated negative experiences with certain staff members. Overall, Arosa Rio Hotel offers a satisfying stay for travelers looking for a good balance of quality and affordability.
No, Arosa Rio Hotel doesn't have any pool.
No, a spa isn't available at Arosa Rio Hotel.
Yes, Arosa Rio Hotel welcomes dogs.
Yes, parking facilities are available at Arosa Rio Hotel.
No, Arosa Rio Hotel doesn't have a gym.
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