Rio de Janeiro, Alba Zaluar,98-22.975305,-43.414397(Show on Map)
8.3
Very Good
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
RioStay Residence - Riocentro receives wide acclaim for its exceptional location, especially beneficial for those attending events at the nearby Riocentro convention center. Guests find the convenience of simply crossing the street to reach their events highly advantageous. The hotel is also close to commercial areas and Barra, blending a peaceful environment with modern amenities such as a hot tub, ensuring a comfortable and enjoyable stay. Polite and helpful staff further enhance the pleasant experience.
Breakfast offerings elicit mixed feelings. While some guests found the selection delicious and satisfactory with items like coffee, cakes, breads and juices, others expressed a desire for more variety, particularly for dietary-specific options. The cost of breakfast, ranging from R$ 33 to R$ 42 per person, was also a point of contention with some finding it overpriced given the quality and occasional replenishment delays.
Rooms at the hotel are generally praised for their comfort, cleanliness and spaciousness. Many appreciate the well-maintained and welcoming environment with modern facilities like fully equipped kitchens, microwaves and spacious balconies. However, there are minor suggestions for improvement, such as better room service consistency and thoroughness in cleaning upon arrival. Overall, the rooms provide great value for money, particularly for business travelers and those on extended stays.
Cleanliness throughout the hotel generally receives positive feedback, especially within the rooms themselves. Guests highlight clean, well-organized spaces and excellent shower facilities. Nevertheless, there are noted inconsistencies, particularly in public areas like hallways and bathrooms with some guests encountering poor cleaning practices and issues such as stagnant water in fridges and presence of ants.
The staff at RioStay Residence - Riocentro are a standout feature, consistently receiving high praise for their kindness and attentiveness. The reception and concierge teams provide top-notch service and the restaurant staff enhance the dining experience despite the restaurant's smaller size. Occasional lapses in staff willingness to assist and reception inconsistencies are mentioned but are not the norm.
The Wi-Fi experience at the hotel is mixed. While some guests found it excellent and reliable, others reported frequent connectivity issues and unstable signals.
The swimming pool is a highlight for many guests, praised for its cleanliness and size. However, limited operating hours and occasional maintenance can impact availability.
Beds receive significant praise for their comfort with clean and new sheets contributing to a restful sleep experience. Some guests mention issues with bed size and mattress firmness, but overall, the sleeping arrangements are positively regarded.
In summary, RioStay Residence - Riocentro offers a convenient and comfortable lodging experience, particularly ideal for event attendees and business travelers. With excellent staff service, modern and well-equipped facilities and a peaceful environment close to Riocentro, it remains a highly recommended choice despite minor areas for improvement.
Categories
Pool
Children's Pool
Outdoor Pool
Honeymoon
Parking
Gym
Small
Tennis
4 Star
Outdoor Pool
Children's Pool
Room Types
Standard Twin RoomThis air-conditioned twin room includes a TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Studio Apartment with KitchenGuests can make meals in the kitchen that features a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned studio is comprised of a TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.
Standard Queen RoomThis air-conditioned double room includes a TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Review Summaries
Location
'RioStay Residence - Riocentro' is highly praised for its exceptional location, especially for those attending events at the nearby Riocentro convention center. Situated right next to the venue, guests find it extremely convenient to simply cross the street to reach their events. The hotel is also noted for its proximity to the commercial area and Barra, adding to its appeal.
Visitors appreciate the peaceful surroundings and the beautiful setting of the hotel. The combination of excellent location, calm environment and modern facilities, including a hot tub, contribute to a comfortable and enjoyable stay. Additionally, the hotel provides good service with polite and helpful staff ensuring a pleasant experience.
However, the hotel's location might not be ideal for those looking to explore the central areas of Rio de Janeiro, as it is situated quite far from the main city attractions. Despite this minor drawback, 'RioStay Residence - Riocentro' remains an excellent choice for conference-goers, event attendees and those seeking tranquility close to Riocentro.
Breakfast
Guests at RioStay Residence - Riocentro have mixed feelings about the breakfast offerings. While some found the breakfast very good, delicious and meeting their expectations with items like coffee, cakes, breads, juices, yogurts, cold cuts, cheese bread and eggs, others felt it lacked variety, especially for those on specific diets or looking for vegan options. The breakfast is not included in the stay and costs between R$ 33 to R$ 42 per person, which some guests found expensive considering the quality and options available. There were also mentions of long replenishment times and the breakfast being poor on certain days, including incidents of spoiled fruit. Despite these criticisms, a portion of guests felt the breakfast was worth the additional fee and praised its early availability and overall taste.
Rooms
The rooms at RioStay Residence - Riocentro have garnered positive feedback for their comfort, cleanliness and spaciousness. Many guests appreciated the well-maintained, clean and welcoming environment, often describing the rooms as very comfortable and cozy. The facilities are modern and well-equipped with many rooms offering additional amenities such as fully equipped kitchens, microwaves and spacious balconies, enhancing the overall comfort and convenience. The bathrooms are often mentioned as being clean and spacious, contributing to a pleasant stay.
While some rooms are described as basic but sufficient for sleeping, the overall impression is that the standard of cleanliness is high with well-arranged and tidy spaces. The location is noted as particularly convenient for visitors working at Riocentro, adding to the property's appeal. Despite the positive feedback, there are a few areas for improvement, such as the size of the single beds, inconsistent room service and the need for more thorough cleaning upon guest arrival.
In summary, the RioStay Residence - Riocentro offers great value for money with comfortable, clean and well-equipped rooms that cater well to both short-term and extended stays. The location and modern facilities make it a viable option for business travelers and those seeking a convenient and comfortable lodging experience.
Beds
The beds at RioStay Residence - Riocentro receive significant praise for their comfort across various guest reviews. Guests frequently highlight that the beds are comfortable with clean and new sheets enhancing the overall sleep experience. Many find the rooms to be cozy and well-maintained, attributing much of their satisfaction to the pleasant sleeping arrangements. Although some reviews mention beds being smaller than expected and occasional issues with worn-out or very soft mattresses, the general consensus points to a positive experience. A substantial number of guests appreciate the spacious rooms and well-maintained bedding, making RioStay Residence a commendable choice for a restful stay. However, potential guests may want to be mindful of isolated comments about mattress firmness and pillow discomfort.
Cleanliness
RioStay Residence - Riocentro offers a mixed experience when it comes to cleanliness. On the positive side, many guests have praised the rooms for being clean, well-organized and featuring excellent shower facilities. Specific remarks highlight the impeccable cleanliness of some apartments and the wonderful service that complements the tidy accommodations.
However, negative observations reveal several issues that need addressing. Common concerns include poor cleaning practices in the hallways and bathrooms, instances of stagnant water in fridges and dirty or improperly maintained facilities like tiles and curtains. Some guests encountered more disturbing cleanliness issues such as dirty sheets, clogged sinks and even the presence of ants and other unwanted elements in the rooms.
Overall, while some areas of the hotel maintain high standards of cleanliness, there are significant inconsistencies that potential guests should be aware of.
Staff
At RioStay Residence - Riocentro, the standout feature mentioned by guests is undoubtedly the exceptional staff, who consistently receive high praise for their kindness and attentiveness. The reception and concierge teams are highlighted for their friendliness with many guests reporting top-notch service that enhances their stay. The overall atmosphere of helpfulness and politeness extends throughout the property, from the building staff to the cleaning lady, Flávia, who is frequently mentioned for her sweet and supportive nature.
The restaurant staff, particularly Augostin and Joaquim, are also commended for their excellent service, contributing to a positive dining experience despite the restaurant’s smaller size. Guests appreciate the effort to provide good options and swift service, leaving them satisfied with their meals.
A few reviews note areas for improvement, particularly in the willingness of building staff to assist and some inconsistencies at the reception. However, these instances appear to be exceptions rather than the norm.
Overall, guests describe RioStay Residence - Riocentro as a place where the staff's dedication to providing a friendly, attentive and accommodating service makes the experience memorable. With staff members going the extra mile to ensure a pleasant stay, it’s easy to see why many guests plan to return.
Wi-Fi
The Wi-Fi at RioStay Residence - Riocentro receives mixed feedback from guests. On the positive side, some guests mentioned that the Wi-Fi worked well and described it as excellent. However, there are frequent mentions of issues, such as no connection in certain rooms, unstable signals and occasional outages. While some found the Wi-Fi satisfactory, others experienced difficulties with both the Wi-Fi and other in-room technologies like the TV remote and phone. Overall, while there are instances of reliable internet, there seem to be notable inconsistencies in connectivity throughout the property.
Pool
RioStay Residence - Riocentro features a highly praised swimming pool that stands out in guest reviews for its cleanliness and size. Visitors frequently describe the pool as good, very good and excellent. The pool area includes additional amenities such as a sauna and jacuzzi, contributing to an overall perfect experience for some guests. However, it is important to note that the pool area has limited operating hours, closing at 6 PM. There were also reports of maintenance during some stays, which affected pool availability. Despite these drawbacks, the pool remains a highlight for many guests.
FAQ
Yes, RioStay Residence - Riocentro has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at RioStay Residence - Riocentro.
No, RioStay Residence - Riocentro doesn't allow dogs.
Yes, parking facilities are available at RioStay Residence - Riocentro.
