ibis Rio de Janeiro Centro

Rio de Janeiro -22.90738800, -43.18189100 , Rua Silva Jardim, 32 (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsibis Rio de Janeiro Centro stands out for its strategic downtown location, making it a convenient choice for both tourists and business travelers. The nearby attractions, such as Lapa, the Museum of Tomorrow and the Sambodrome, coupled with its proximity to transportation options like the Carioca subway station and Santos Dumont Airport, enhance its appeal. The surrounding area, while vibrant during the day, has been observed to be somewhat unsafe at night, although the hotel itself maintains a safe and secure environment.

Breakfast at the hotel garners mostly positive feedback with guests pleased by the variety and quality. The breakfast buffet is often highlighted as one of the best elements of the stay, praised for the delicious food and friendly service, despite some guests finding it expensive. Dinner experiences are mixed; while the food, especially local dishes, is generally considered tasty and affordable, the limited variety and lack of flexibility in dining times leave room for improvement.

The rooms at ibis Rio de Janeiro Centro meet the basic expectations of the Ibis brand, offering clean, quiet spaces with comfortable beds and good air conditioning. However, several guests have noted the need for renovation and better maintenance. Issues like musty smells, poor lighting and broken appliances have been pointed out, though the helpful and attentive staff often mitigate these shortcomings.

Cleanliness across the hotel is variable; some guests praise the impeccable conditions, while others point out dust, mold and general uncleanliness in certain areas. The staff, on the other hand, consistently receive high marks for their friendliness and efficiency, contributing positively to the overall guest experience.

Wi-Fi connectivity at the hotel is a significant point of concern. While some guests report good internet speeds and stable connections, many others complain about slow, unreliable service, particularly on higher floors. Parking is available and secure but can be inconvenient due to limited hours and the need for separate payment.

The area lacks vibrant nightlife and can feel unsafe after dark, although the hotel's proximity to the lively Lapa district offers some entertainment options. Beds receive mixed reviews with some guests lauding their comfort and others finding them uncomfortable and creaky.

In summary, ibis Rio de Janeiro Centro offers a reasonable three-star experience with a blend of positive attributes like its location, service and breakfast, tempered by issues relating to room upkeep, Wi-Fi reliability and nighttime safety.
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Hotel Taking Steps Towards Sustainability
This hotel is recognized for its eco-friendly values and is listed on EcoHotels.com. It practices recycling, uses LED light bulbs, eco-friendly cleaning products, and eco-friendly toiletries. The hotel also maintains a vegetable garden.

Accessible Hotel
This hotel has accessible guest rooms located on each floor. Sidewalks around the hotel are mostly accessible. It is located within walking/rolling distance of several attractions and near accessible public transportation.

Dog Friendly Hotel

Hotel near Nightlife Spots

Hotel with Parking

3-Star Hotel

Room Types
Standard Double Room This air-conditioned room features a cable TV, safe, and private bathroom.

Double Room with Extra Child Bed This air-conditioned room features a cable TV, safe, and private bathroom.

Standard Twin Room This air-conditioned room features a cable TV, safe, and private bathroom.

Standard Apartment with View The double room offers a safe deposit box and a tiled floor, as well as a private bathroom featuring a shower. The air-conditioned double room provides a TV with cable channels, soundproof walls, a minibar and a wardrobe. The unit offers 1 bed.

Standard Double Room with Sofa Bed The unit has 2 beds.

Guest Reviews
7.5
Good
Location
The 'ibis Rio de Janeiro Centro' boasts an excellent location in downtown Rio, making it an ideal choice for both tourists and business travelers. The hotel provides convenient access to numerous tourist attractions such as Lapa, Confeitaria Colombo, the Museum of Tomorrow and the Sambodrome. Guests appreciate the proximity to the Carioca subway station, VLT light rail transit and Santos Dumont Airport, facilitating easy transportation around the city.

The central location is particularly advantageous for visitors who plan to explore Rio's cultural and historical landmarks. Although some reviews note the surrounding area can feel unsafe, particularly at night due to the presence of homeless people and deserted streets, the hotel itself offers a safe environment with friendly and helpful staff. For those attending events or meetings, the locale offers quick and efficient access to business districts and work commitments.

Additionally, the hotel’s location provides practical benefits like nearby restaurants and specialty shops, enhancing guests' overall convenience. Despite some concerns about nighttime safety, the combination of central positioning, good service and ease of access makes the 'ibis Rio de Janeiro Centro' a solid choice for travelers looking to stay in downtown Rio.

Breakfast
The breakfast at ibis Rio de Janeiro Centro has received mixed but predominantly positive feedback from guests. Many reviewers highlight the breakfast as being very good with a wide variety of options, making it a well-served and satisfying meal. The buffet breakfast is frequently praised for its excellent quality with some guests even describing it as one of the best they've had. Positive remarks often mention the delicious and tasty food, well-prepared dishes and the attentive and friendly staff who service the breakfast area.

However, recurring mentions of the breakfast being expensive are noted with some guests feeling that the cost does not always align with the provided selection. There are also comments regarding the breakfast not being included in the accommodation price, which led to extra charges for some guests. Despite this, the inclusion of breakfast in some packages has been viewed favorably, adding value to their stay.

Overall, while there are occasional concerns about pricing and replenishment issues, the breakfast at this hotel largely satisfies guests with its variety, quality and the overall dining experience in the central Rio de Janeiro location.

Dinner
The dinner experience at ibis Rio de Janeiro Centro has received a variety of feedback from guests. On the positive side, many praise the restaurant for its good meals, highlighting the quality of the lunch and dinner buffets at affordable prices. Guests have commended the delicious local food and the excellent service from the restaurant staff. Though limited in protein options, the buffet receives nods for being very tasty with some guests describing their meals as quite reasonable and very good.

The practicality of the meal options during weekends, along with fair pricing, also received positive remarks. Some specific dishes, like the carbonara served for lunch, were noted as impeccable. The restaurant’s ambiance allows for enjoyable family meals and despite some limitations, guests generally find the food to be good and properly prepared.

However, there are notable areas for improvement. Guests have expressed disappointment over the lack of variety in the dinner buffet and the absence of an à la carte option. The inability to have dinner past 9:20 pm and the lack of in-room dining further limits flexibility for diners. There have been specific complaints about cold food, poorly done dishes and long waiting times due to high demand during rainy evenings. Additionally, some guests reported encountering raw and unseasoned chicken and a lack of options for vegetarians and those with dietary restrictions.

Overall, while many appreciate the affordability and taste of the meals at ibis Rio de Janeiro Centro's restaurant, enhancements in variety, timing and accommodation of dietary needs would greatly improve the dining experience.

Rooms
Ibis Rio de Janeiro Centro offers a mix of experiences for its guests with most reviews highlighting both positive and negative aspects of the hotel rooms. On the bright side, many guests applauded the rooms for being clean, quiet and well-maintained. The spacious and comfortable beds, air conditioning and good showers were particularly appreciated. The rooms largely meet the standard expectations of the Ibis chain, making them suitable for short stays, providing just what is necessary without excess. The centralized location is also a convenient factor, especially for business travelers.

However, the reviews also bring attention to several areas needing improvement. Quite a few rooms appear to be outdated, showing signs of wear and tear with dirty walls, damaged baseboards and peeling doors. Issues such as musty smells, poor lighting and noisy conditions were also noted in some rooms. Maintenance seems to be a recurring problem with reports of leaking air conditioners, broken toilet lids and inadequate cleaning services. Some rooms lacked essential amenities like blankets and sufficient lighting and a number had malfunctioning or absent appliances like safes and telephones.

Despite these drawbacks, the hotel staff received positive mentions for their attentiveness and helpfulness. For those needing a basic, functional place to stay with no frills, Ibis Rio de Janeiro Centro can be an option, but prospective guests should temper their expectations regarding room conditions and maintenance.

Beds
The guest reviews for the beds at ibis Rio de Janeiro Centro present a mixed experience. On the positive side, many guests found the beds big, spacious and comfortable, often praising the quality of sleep they provided. Phrases like "comfortable bed," "super comfortable bed," and "comfortable overall" show that some visitors had a pleasant rest. Cleanliness, soft, fragrant bed linen and good noise isolation were also noted, contributing to a satisfactory sleeping environment for some.

However, negative feedback was prevalent with reports of uncomfortable beds and old, noisy mattresses. Many mentioned that the beds creaked and made noise with movement, disturbing sleep. Comments such as "terrible bed," "uncomfortable bed," and "bed was not comfortable" were frequently cited. Issues with old, uneven mattresses and poor-quality bed linen further compounded guests' dissatisfaction. Other critiques included beds that were too small or had awkward layouts, as well as pillow discomfort and inadequate bed linen maintenance.

Despite the divided opinions, it's clear that the comfort of the beds at ibis Rio de Janeiro Centro is inconsistent with some guests enjoying a restful sleep while others faced significant issues. Improvements in bed quality and maintenance could help ensure a more consistently comfortable experience for all visitors.

Cleanliness
Reviews of 'ibis Rio de Janeiro Centro' reveal mixed impressions regarding the hotel's cleanliness. Positive feedback highlights impeccable cleanliness in some instances with guests noting clean and quiet rooms and well-maintained amenities. The hotel's overall organization and hygiene levels were often praised with clean towels and sheets consistently mentioned.

However, there were significant concerns noted by guests. Several reviewers pointed out issues such as dust accumulation, especially under beds and in closets, mold in bathrooms and a general lack of thorough cleaning. Some rooms had a musty smell and common areas like elevators and hallways were often reported as dirty and malodorous. The inconsistent housekeeping service led to dissatisfaction with reports of unclean bathrooms, dirty carpets and stale odors permeating the spaces.

Yet, despite these drawbacks, the staff's attentiveness and the hotel's strategic location near Centro were highlighted positively in the reviews. The hotel offers a safe and clean environment within its premises, although the quality of cleanliness varies significantly between different rooms and stays.

Staff
The reviews of the ibis Rio de Janeiro Centro highlight a generally positive experience with the hotel staff, who are often described as helpful, polite, friendly and attentive. Many guests specifically praised individuals such as Jordan from Reception for their efficiency and kindness. Moreover, the quick check-in and check-out processes, as well as the supportive reception and restaurant staff, are appreciated by visitors.

Some employees, including receptionists and housekeeping staff, have been noted for their exceptional service and professionalism. Guests also commend the team's overall friendly demeanor and readiness to assist, even under challenging circumstances. The service from the restaurant and housekeeping staff received numerous compliments for their attentiveness and efficiency.

However, there were occasional mentions of less favorable experiences, including slow service, distracted staff and problems with cleanliness. Some guests also mentioned instances of rudeness or unhelpfulness from some staff members. Despite these occasional setbacks, the majority of the reviews reflect a positive experience, emphasizing the staff's cordiality and commitment to good service.

Wi-Fi
The reviews for the Wi-Fi at ibis Rio de Janeiro Centro reveal a mixed experience. On the positive side, many guests found the Wi-Fi to be of good quality, noting good internet signals and praising the free Wi-Fi access. Positive remarks included descriptions like good internet connection and no complaints with some guests specifically highlighting the great quality of the Wi-Fi.

However, there are significant concerns raised by other guests regarding the reliability of the Wi-Fi. Several reviews mentioned slow internet speeds, unstable connections and intermittent signals. Specific comments highlighted issues such as Wi-Fi only working sporadically, weak signals in the room and the internet not being feasible. Some guests described the Wi-Fi as terrible and non-functional with particular criticism about the internet on the 10th floor being especially bad.

In summary, while some guests enjoyed a satisfactory experience with the hotel’s Wi-Fi, there are frequent reports of unreliable and slow internet access that might detract from the overall experience for future visitors.

Parking
Travelers staying at the ibis Rio de Janeiro Centro have various experiences with the parking situation. Parking is secure and conveniently located next door, though it's not part of the hotel property and comes with an additional cost. The daily rate is cheaper for hotel guests, but it must be paid separately. The parking facility has restricted hours, closing at 9 PM, which can be inconvenient for late arrivals or those needing access to their vehicle after hours. Despite the secure aspect of the parking lot, guests have noted that there are limited spots available and that no elevator access is provided, requiring a climb up a two-floor ramp. Some travelers have faced difficulties due to parking being described inaccurately during booking, leading to confusion. Moreover, the parking service does not operate on weekends, leaving guests to find alternative solutions.

Nightlife
The area surrounding the ibis Rio de Janeiro Centro can be described as less than ideal for those seeking a vibrant nightlife. Guest reviews consistently mention that the vicinity becomes deserted and dark after sunset with minimal nightlife options available. Safety concerns are prevalent, as the streets are often described as insecure and not recommended for walking at night. The presence of many homeless individuals in the nearby square adds to the feeling of insecurity.

However, the hotel's proximity to Lapa, a well-known area for its entertainment options, does provide some appeal. Despite this, visitors are advised to exercise caution and consider dining at the hotel or in other, safer areas of the city instead. Practical lodging is a noted benefit, but overall, nighttime safety remains a significant concern in the city center, which notably quiets down on Sundays.

3 Star
Ibis Rio de Janeiro Centro is a standard three-star hotel. While it offers good, basic accommodations at a reasonable cost-benefit ratio, some guests feel it falls short of the IBIS brand's usual standards. Visitors commend the hotel for its cleanliness and organization, noting that the rooms, although basic and showing some age, are generally comfortable and provide value for money. However, the absence of a fitness room and swimming pool is a letdown for some.

The quality of the facilities and services is comparable to other three-star hotels. The location and comfort are consistent with similar three-star properties. Despite a few issues like outdated rooms, subpar air conditioning and occasional fire alarm disturbances, the hotel generally meets three-star standards and offers satisfactory service for its rating.

While certain aspects, such as reception efficiency and room cleaning, could be improved, the overall experience aligns well with what one would expect from a three-star establishment. Guests appreciate the excellent service and have expressed a willingness to stay again, highlighting the hotel's strong cost-benefit ratio.

Accessible
Ibis Rio de Janeiro Centro offers convenient access to various modes of public transportation, such as the subway, VLT, buses and ride-sharing services, making it easy for guests to reach different parts of the city. The hotel provides rooms specifically designed for guests with disabilities, including features like low sinks suitable for wheelchair users. However, there have been some reported issues with the hotel's elevators and overall accessibility, which could be a concern for some guests. The room assignments for guests with disabilities are generally well-received, though there are instances where guests were placed in these rooms without prior consultation. The hotel rooms themselves are described as simple and the street lighting near the entrance could be improved for better accessibility at night.

Dog Friendly
The ibis Rio de Janeiro Centro is a pet-friendly hotel accommodating dogs in their rooms. Guests have appreciated that dogs are included in the hotel services. However, it appears there might be occasional inconsistencies in the availability of dog-friendly rooms with some reviews indicating the absence of such provisions. On a positive note, the overall allowance for dogs is generally recognized. While the hotel extends a welcoming attitude towards pets, there have been specific instances where a service dog was treated as a regular pet, leading to additional charges. Additionally, the breakfast service is seen to have an ample inventory, though no specific comments elaborate on the breakfast experience itself.


No, ibis Rio de Janeiro Centro doesn't have any pool.

No, a spa isn't available at ibis Rio de Janeiro Centro.

Yes, ibis Rio de Janeiro Centro welcomes dogs.

Yes, parking facilities are available at ibis Rio de Janeiro Centro.

No, ibis Rio de Janeiro Centro doesn't have a gym.

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