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Hotel Savoy Palace - Tonelli Hotels

Riva del Garda , Via Longa 10 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Savoy Palace - Tonelli Hotels in Garda stands out with a prime location that balances tranquility and convenience, being just a short walk from Lake Garda, the town center and other key attractions. The beautiful surroundings, including unforgettable views of the lake and mountains from some rooms, add to its allure. Families, in particular, find the location and amenities ideal, featuring underground and outdoor parking, a warm swimming pool and an excellent breakfast buffet.

The hotel's breakfast offerings are consistently praised for variety, quality and freshness with a wide selection catering to diverse tastes and a pleasant dining environment complemented by attentive staff. While clarity on seating arrangements could be improved, the overall breakfast experience is highly regarded. The dining experience for dinner also receives commendation for its quality and selection, though some find the menu a bit monotonous or lacking in distinct Italian flair.

Accommodations at the hotel are clean and spacious with balconies offering panoramic views. While some rooms could use modernization and better soundproofing, the high cleanliness standards and friendly staff contribute to a comfortable stay. The overall cleanliness of the hotel, including the pool areas, is also noted positively, maintaining a well-kept environment that guests appreciate.

The staff at Hotel Savoy Palace are renowned for their friendliness, helpfulness and professionalism, enhancing the guest experience across all areas of the hotel, from reception to dining services. Complaints about the Wi-Fi being weak and unreliable suggest an area for improvement, but the complimentary access is a noted benefit.

The pool facilities, including both indoor and outdoor options, are well-received, particularly the heated outdoor pool surrounded by well-tended gardens. Despite some issues of crowding and cooler indoor pool temperatures, the pool amenities are overall appreciated by both families and other guests.

Parking is generally convenient with both underground and outdoor options, though space can be limited. The hotel is particularly family-friendly, offering clean, well-functioning family rooms and a range of activities for children, including a swimming pool, playroom and playground.

Regarding sleeping arrangements, the beds receive mixed reviews with many finding them comfortable while others cite issues with firmness preferences. Feedback on the hotel's four-star rating is mixed with some guests feeling the standard is closer to three stars due to room size and certain operational aspects. Nevertheless, the hotel’s environmental consciousness is noted, albeit with some concerns raised about waste practices.

In summary, Hotel Savoy Palace - Tonelli Hotels offers a highly positive experience overall with exceptional location, cleanliness and staff service standing out as key highlights, though improvements in internet connectivity and some amenities could enhance guest satisfaction further.
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Hotel near Ski Resorts

The hotel's location in Riva del Garda allows for day trips to Monte Baldo and Brentonico Ski. Monte Baldo offers a challenging run called Prà Alpesina.

Family Friendly Hotel

Located near beaches with playgrounds and bars, this hotel offers many family-friendly services including indoor and outdoor pools, a playground, a restaurant with a children's menu, spacious family rooms, and a mini club with entertainers during the summer months.

Business Hotel

Hotel Savoy Palace offers modern accommodations and essential amenities for business travelers. Its location and services cater to those seeking convenience and efficiency during their stay.

Hotel with Parking

This hotel offers parking. It is part of the Tonelli Hotels group, known for their quality service.

4-Star Hotel

Part of the Tonelli Hotels group, this hotel offers a high level of service and comfort. It includes amenities suitable for a relaxing and enjoyable stay.

Hotel with Outdoor Pool

The outdoor pool at Hotel Savoy Palace is set within a large garden and features a whirlpool and water features. The pool is heated from mid-May to mid-September and is surrounded by sun loungers and parasols.

Hotel with Indoor Pool

The hotel has a relaxation area with a heated pool, whirlpool, sauna and fitness area. The heated indoor pool with whirlpool is open all year round.

Hotel with Swimming Pool

Indoor Pool Outdoor Pool

Hotel with Tennis Courts

Hotel for Yoga

Room Types

Standard Triple Room with Balcony Features free Wi-Fi access, a balcony, and satellite TV. It includes air conditioning, a minibar, and pool towels.

Standard Double Room This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views.

Superior Single Room This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit offers 1 bed.

Superior Double or Twin Room This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views.

Superior Double or Twin Room with Terrace This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with mountain views.

Double or Twin Room with View This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views.

Junior Suite This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit offers 2 beds.

Junior Suite with Terrace This air-conditioned suite is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.

Quadruple Room with Garden View This air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit has 3 beds.

Quadruple Room with Terrace This air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with mountain views.

Family Room with Garden View This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit offers 4 beds.

Deluxe Triple Room This air-conditioned triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views.

Deluxe Quadruple Room This air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views.

Double or Twin Room This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views.

Triple Room with Pool View This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views.

About Hotel Savoy Palace - Tonelli Hotels

License: IT022153A18DIIKU6B

Guest Reviews

8.4

Very Good

Location

Hotel Savoy Palace - Tonelli Hotels boasts a prime location in Garda, offering visitors an ideal spot just a short walk from Lake Garda and the town center. The hotel's setting is tranquil yet conveniently close to key attractions including the lake, the old town, shopping options and various restaurants. Guests appreciate the beautiful surroundings and the proximity to the picturesque lakeside promenade with some rooms featuring unforgettable views of the lake and mountains.

The hotel is located within walking distance of the beach, the old town and local markets, enhancing its appeal for those looking to explore the area on foot. Additionally, its proximity to the bus station and supermarket adds to the convenience for travelers. The peaceful and quiet neighborhood is perfect for a relaxing stay, while still being near the vibrant center of Riva del Garda and Torbole.

Amenities such as underground and outdoor parking make it even more accessible for guests with cars. Families find this location optimal, as it's close to the lake and offers facilities and staff praised for their friendliness and child-friendliness. The hotel also features a warm swimming pool and an excellent breakfast buffet, contributing to a well-rounded and enjoyable stay. Overall, the strategic and central location, combined with stunning views and easy access to local attractions, makes Hotel Savoy Palace a top choice for visitors to Lake Garda.

Breakfast

Hotel Savoy Palace - Tonelli Hotels offers an exceptional breakfast experience that has garnered numerous positive reviews from guests. The breakfast buffet is widely praised for its extensive, varied and well-stocked selection, providing a rich array of options to suit every palate. Guests consistently highlight the high quality and freshness of the food, including delicious pastries, fresh bread and rolls, assorted fruits, an array of cold cuts and cheeses and made-to-order omelettes and pancakes. The coffee is also noted to be good, adding to the overall satisfaction.

The breakfast area is described as roomy and comfortable, even during busy times, contributing to a pleasant dining experience. The attentive and friendly staff further enhance the meal, ensuring the buffet is always well-replenished. Despite a few remarks on the need for more clarity on seating arrangements for those on bed and breakfast plans, the general consensus is overwhelmingly positive.

In addition to the hearty breakfast, the hotel offers free afternoon coffee and cake, which is a delightful bonus for guests. Overall with its extensive and high-quality selection, Hotel Savoy Palace - Tonelli Hotels ranks highly for its breakfast offerings, making it a standout feature of the guest experience.

Dinner

Hotel Savoy Palace-Tonelli Hotels offers a varied and sophisticated dinner experience, though it might not suit every palate. The hotel's restaurant follows a semi à la carte system, allowing guests to select three courses from four different menu options. Many visitors praise the generous and diverse selection with highlights including a fresh raw vegetable buffet featuring salads and delicacies like grilled sardines. Following this, diners can choose from an enticing array of starters, main courses and desserts. Positive reviews frequently mention the food as delicious and the dining as exceptional with some guests dining there multiple times due to the delightful cuisine. However, some reviews note that the menu could be seen as monotonous and not distinctly Italian with occasional comments about the simplicity and seasoning of the dishes. While some find the dinner pricey, many still regard it as highly recommended, appreciating the varied, tasty Italian options available. Overall, the dining experience at Hotel Savoy Palace-Tonelli Hotels receives high praise for its quality and selection, despite a few critiques.

Rooms

Hotel Savoy Palace - Tonelli Hotels offers spacious and clean accommodations with stunning views of the lake and mountains. Guests frequently highlight the cleanliness and spaciousness of the rooms and particularly appreciate balconies that provide panoramic vistas and fresh air. The hotel is family-friendly with rooms that are well-furnished and equipped with necessary amenities. Despite some rooms being described as outdated and in need of renovation, they are consistently praised for their cleanliness.

Several reviews note that the rooms could benefit from better soundproofing and more modern furnishings. Issues such as poor maintenance in bathrooms and occasional musty smells have been mentioned, but these did not overshadow the overall positive comments about room cleanliness and comfort. The friendly and kind staff contribute positively to the guest experience.

Guests find the hotel's location convenient with a short walk to a lovely beach and close proximity to the town center. The hotel also boasts additional amenities like a pool, a nice garden and a wellness center, making it an appealing choice for travelers seeking both relaxation and a pleasant environment.

Beds

Guests at Hotel Savoy Palace - Tonelli Hotels have shared mixed feedback regarding the beds. Numerous reviews highlight the comfort, noting that the beds are comfortable, the mattresses are of good quality and the duvets and linens are nice. Some even described the beds as very comfortable and a dream, stating they rarely experienced such good beds in a hotel. However, a portion of the feedback indicates that some guests found the beds too hard or the mattresses overly firm, while others mentioned the spring mattress was too soft. Despite the variance in opinions about the bed firmness, the general sentiment reflects positively on the hotel's sleeping arrangements.

Cleanliness

Hotel Savoy Palace - Tonelli Hotels receives high praise for its cleanliness from guests. Words like exceptionally clean, spotlessly clean and extremely clean are commonly used to describe the establishment. The rooms are consistently described as clean, neat and tidy with daily room service that ensures clean and fragrant towels and well-maintained amenities. The pool areas, both indoor and outdoor, also stand out for their cleanliness, making the experience pleasant for guests.

Despite the hotel's somewhat old appearance and occasional remarks about inadequate cleaning, the majority of reviews emphasize a well-maintained environment. Guests appreciate the welcoming atmosphere, noting that everything worked well and the establishment is well-kept. The overall cleanliness of communal areas like the reception adds to the positive guest experience, contributing to the hotel's reputation as a clean and comfortable place to stay.

Staff

Hotel Savoy Palace - Tonelli Hotels boasts an exceptionally friendly and helpful staff, making guests feel welcome and taken care of throughout their stay. The consensus from numerous reviews highlights the consistent warmth, courtesy and attentiveness displayed by both the front desk and dining staff. Guests praise the staff's dedication to fulfilling all requests, their courteous demeanor and their ability to create a cheerful and accommodating atmosphere. The team's engagement and commitment to excellent service extend to all areas of the hotel, including the reception, restaurant and pool bar. While a few comments noted a lack of experience among some staff members, the overall impression is overwhelmingly positive with many guests commending the extraordinary efforts of the hotel personnel to ensure a pleasant stay.

Wi-Fi

The Hotel Savoy Palace - Tonelli Hotels offers complimentary Wi-Fi for its guests, a notable plus. However, it seems that the quality of the internet connection may not meet all expectations. The Wi-Fi signal is reported to be weak and unreliable with some guests experiencing poor connectivity and frequent disconnections. While it's accessible throughout the hotel, the signal strength varies, leading to inconsistent service in different areas, including the rooms. This suggests that while there is free access, the overall internet experience could benefit from improvement to ensure a more reliable connection for all guests.

Pool

The pool facilities at Hotel Savoy Palace - Tonelli Hotels receive considerable praise from guests. The hotel boasts both indoor and outdoor pools, which are frequently described as pleasant, fantastic and very nice. The outdoor pool stands out for being heated, often noted to have warm water and surrounded by well-tended gardens, making it a cozy spot that includes plenty of sunbeds for relaxation. Guests appreciate the spacious and well-kept outdoor area, which includes a beach bar offering a good selection. Families particularly benefit from the range of activities available, including a pool suitable for children, a playroom and other recreational options. Though some found the indoor pool’s water a bit cold and mentioned issues with crowding, the overall sentiment remains highly positive. The pool areas are complemented by excellent facilities, a delicious and extensive breakfast buffet and a welcoming, updated ambiance.

Parking

Guests at Hotel Savoy Palace - Tonelli Hotels in Riva del Garda generally appreciate the parking options available, though experiences may vary. The hotel provides both an underground garage and outdoor parking spaces, offering convenience directly at the property. Some guests find the underground parking lot to be safe and convenient, adding to the overall ease of their stay. However, there are mentions of limited spaces, which can occasionally make parking a bit challenging. Despite this, many acknowledge the availability of parking as a positive aspect of their stay.

Family

Hotel Savoy Palace - Tonelli Hotels offers an ideal setting for a family vacation by Lake Garda. The hotel is renowned for its friendly service and family-friendly atmosphere, ensuring a pleasant stay for both parents and children. The family rooms are clean, well-functioning and charming, making them a perfect choice for families with small children.

Children are particularly well-catered to with various activities and amenities designed just for them. The hotel features a swimming pool and a playroom that is very popular among young guests. There are also facilities for foosball, table tennis and billiards, which the children thoroughly enjoyed, along with a small playground suitable for toddlers.

The hotel's location is excellent, just a five-minute walk from the lake, making it an ideal spot for family excursions. The staff, especially David from the restaurant, is noted for their exceptional service, often going the extra mile to accommodate guests' dining preferences. The food is highly praised and the restaurant and bar offer affordable options.

Overall, Hotel Savoy Palace is described as very child-friendly and suitable for families, providing a range of amenities that make it a perfect choice for family visits to Lake Garda.

4 Star

Hotel Savoy Palace - Tonelli Hotels has received mixed feedback regarding its four-star rating. Guests consistently noted that the overall standard of the hotel, particularly the rooms, felt more akin to a three-star establishment. The size and amenities of the rooms did not meet some guests' expectations for a four-star hotel with specific criticisms regarding the small room size, uncomfortable slippers and the minimal beach towel or bathrobe provisions.

Some operational aspects were also flagged, such as the sauna being non-operational in the evening and the presence of children in the pool beyond designated hours. Additionally, guests mentioned the inconvenience of closed toilet spaces and construction sites near the rooms.

Despite these points, the hotel does show environmental consciousness, although there were concerns raised about waste practices at breakfast and laundry services. The hotel's location received mixed remarks with the distance from the center being a downside for some, requiring a 20-minute walk to reach central attractions. Furthermore, communication regarding available guest discounts could be improved, as not all guests were informed about the guest card with discounts.

In conclusion, while Hotel Savoy Palace maintains a nominal four-star status, several reviews suggest that certain areas need improvement to meet the expectations associated with this rating.

Yes, Hotel Savoy Palace - Tonelli Hotels has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

No, a spa isn't available at Hotel Savoy Palace - Tonelli Hotels.

No, Hotel Savoy Palace - Tonelli Hotels doesn't allow dogs.

Yes, parking facilities are available at Hotel Savoy Palace - Tonelli Hotels.

No, Hotel Savoy Palace - Tonelli Hotels doesn't have a gym.

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