Palm Inn Hotel near Tyler Mall Riverside
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Summary of reviewsPalm Inn Hotel near Tyler Mall in Riverside offers a convenient location, particularly for guests interested in exploring local shopping and dining options, being close to the Tyler Mall and various restaurants. This accessibility, coupled with its proximity to major freeways and Disneyland, caters well to travelers planning varied activities. The hotel's location is generally satisfactory despite some concerns about the surrounding area's atmosphere and cleanliness.
Rooms at the Palm Inn Hotel are spacious, with many guests finding them clean and well-maintained. Positive remarks focus on the cozy layout and functional amenities, with particularly favorable mentions of the king-size beds. The night staff is appreciated for their service, enhancing the overall stay experience. Nonetheless, some cleanliness issues persist, with reports of stained bedding, odors, and pests affecting the rooms.
Cleanliness emerges as a considerable challenge for the hotel. There are consistent reports of dirtiness, unpleasant odors, and insects, notably in rooms and areas like the pool. Recurring issues involve cigarette smells in non-smoking areas and stained linens, alongside deficiencies in basic amenities such as towels and pillows.
The hotel staff, however, shines in reviews, noted for their professionalism and courteous service. Their attentiveness contributes significantly to a welcoming atmosphere, with the staff often praised for their responsiveness to guest needs and overall helpfulness. Despite some occasional concerns regarding morning interactions, the predominant sentiment towards the staff remains highly positive.
Beds at the Palm Inn Hotel are described variably, with newer beds offering comfort appreciated by many guests seeking restful sleep. However, mixed reviews highlight issues with cleanliness and maintenance, such as cigarette burns and odors, indicating inconsistencies in guest experiences.
Overall, while Palm Inn Hotel near Tyler Mall in Riverside presents notable advantages in location and staff service, addressing the cleanliness concerns and enhancing bedding quality could significantly improve guest satisfaction.
Categories
Rooms at the Palm Inn Hotel are spacious, with many guests finding them clean and well-maintained. Positive remarks focus on the cozy layout and functional amenities, with particularly favorable mentions of the king-size beds. The night staff is appreciated for their service, enhancing the overall stay experience. Nonetheless, some cleanliness issues persist, with reports of stained bedding, odors, and pests affecting the rooms.
Cleanliness emerges as a considerable challenge for the hotel. There are consistent reports of dirtiness, unpleasant odors, and insects, notably in rooms and areas like the pool. Recurring issues involve cigarette smells in non-smoking areas and stained linens, alongside deficiencies in basic amenities such as towels and pillows.
The hotel staff, however, shines in reviews, noted for their professionalism and courteous service. Their attentiveness contributes significantly to a welcoming atmosphere, with the staff often praised for their responsiveness to guest needs and overall helpfulness. Despite some occasional concerns regarding morning interactions, the predominant sentiment towards the staff remains highly positive.
Beds at the Palm Inn Hotel are described variably, with newer beds offering comfort appreciated by many guests seeking restful sleep. However, mixed reviews highlight issues with cleanliness and maintenance, such as cigarette burns and odors, indicating inconsistencies in guest experiences.
Overall, while Palm Inn Hotel near Tyler Mall in Riverside presents notable advantages in location and staff service, addressing the cleanliness concerns and enhancing bedding quality could significantly improve guest satisfaction.
Dog Friendly Hotel
This hotel is pet-friendly with a fee, and welcomes two pets of any size. It also offers free Wi-Fi and is located near the Galleria at Tyler shopping center. There is a grassy pet relief area on the property.
Hotel with Parking
This hotel offers free self-parking on-site, with additional facilities for RV/bus/truck parking, catering to various vehicle types.
Hotel with Outdoor Pool
The hotel features an outdoor pool, offering a basic amenity for guests to enjoy. It provides a convenient option for a leisurely swim.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
Palm Inn Hotel offers a convenient location for guests aiming to explore the Riverside area. Situated near Tyler Mall, the hotel is conveniently close to shopping centers and a variety of restaurants, making it an ideal choice for those who appreciate easy access to dining and shopping options. Its proximity to major freeways enhances its accessibility for travelers. Additionally, it's positioned just 45 minutes from Disneyland, which could be appealing for those planning a day trip to the theme park. While the location provides these benefits, some concerns have been raised about the surrounding area's atmosphere and cleanliness. Despite these issues, guests have found the location satisfactory for their needs.
The Palm Inn Hotel near Tyler Mall Riverside offers spacious rooms that many guests have found to be unexpectedly clean and well-kept. The night staff receives positive feedback for their service, making stays more pleasant. Some guests have appreciated the cozy layout of the rooms and reported that amenities functioned properly, with clean and comfortable bedding, especially in rooms featuring a king-size bed.
However, the hotel has faced criticism regarding cleanliness issues in some rooms, with complaints about stained and damaged bedding, unpleasant odors, and pests. Additionally, guests have reported discrepancies between their reserved room types and what they received. Communication barriers may arise as well, with reports indicating that advertised language services may not always be available. It's situated in a moderately appealing area, conveniently next to a police station, yet the ambiance of the surroundings might not meet everyone's expectations.
Overall, while there are notable positive aspects about the room size and staff, improvements in cleaning and amenities consistency could enhance the guest experience significantly.
The beds at the Palm Inn Hotel near Tyler Mall in Riverside receive mixed reviews from guests. Several visitors highlight the comfort of the large, newer beds, suggesting they are a positive feature for those seeking a restful night's sleep. However, there are multiple complaints regarding the state of the bedding, with reports of cigarette burns, dirt, and even unpleasant odors emanating from the bedspreads. Some reviews mention issues such as inadequate towel supply upon arrival, but note that staff quickly addressed requests for additional sets. While there are notable comfort aspects to the beds, the recurring concerns about cleanliness and maintenance suggest that guests may experience inconsistencies in their stay.
Palm Inn Hotel near Tyler Mall Riverside has consistently received feedback regarding cleanliness issues. Guests have frequently mentioned problems such as dirtiness, unpleasant odors, and insects, notably cockroaches, in various parts of the hotel, including rooms and the pool area. Many reviews indicate that the rooms often smelled strongly of cigarettes despite being non-smoking zones. Additionally, reports of stained sheets and towels, as well as a lack of basic amenities like towels and pillows, add to the concerns. Overall, the hotel seems to face significant challenges in maintaining cleanliness, with numerous guests advising against staying there.
At Palm Inn Hotel near Tyler Mall Riverside, guests consistently highlight the commendable service provided by the staff. Descriptions of the team frequently include terms like nice, courteous, amazing, attentive, and respectful, indicating a strong focus on customer service. The office and maintenance staff are noted for their friendliness, contributing to a welcoming atmosphere. Whether handling routine requests for towels and ice or addressing issues as they arise, the staff at Palm Inn Hotel demonstrates helpfulness and cooperativeness. Although there are infrequent remarks about certain individuals, especially pertaining to morning interactions, the predominant sentiment remains positive. Overall, the hotel benefits greatly from a team that prioritizes guest satisfaction and provides a friendly touch to the overall experience.
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Location
Rooms
However, the hotel has faced criticism regarding cleanliness issues in some rooms, with complaints about stained and damaged bedding, unpleasant odors, and pests. Additionally, guests have reported discrepancies between their reserved room types and what they received. Communication barriers may arise as well, with reports indicating that advertised language services may not always be available. It's situated in a moderately appealing area, conveniently next to a police station, yet the ambiance of the surroundings might not meet everyone's expectations.
Overall, while there are notable positive aspects about the room size and staff, improvements in cleaning and amenities consistency could enhance the guest experience significantly.
Beds
Cleanliness
Staff
Yes, Palm Inn Hotel near Tyler Mall Riverside has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Palm Inn Hotel near Tyler Mall Riverside.
Yes, Palm Inn Hotel near Tyler Mall Riverside welcomes dogs.
Yes, parking facilities are available at Palm Inn Hotel near Tyler Mall Riverside.
No, Palm Inn Hotel near Tyler Mall Riverside doesn't have a gym.
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