The Mission Inn Hotel and Spa
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Mission Inn Hotel and Spa in Riverside is a historic gem that offers a unique blend of old-world charm and modern convenience, making it a popular choice for both locals and travelers. The hotel’s central location is frequently lauded with guests appreciating its proximity to restaurants, bars, museums, shops and notable landmarks. Despite occasional mentions of surrounding construction and local homelessness, the overwhelming sentiment highlights the scenic beauty and convenience of the area.
The dining experience at The Mission Inn Hotel and Spa is another standout feature. Breakfast in the courtyard is often described as a European experience and options like breakfast with champagne add a touch of luxury. Duane's steakhouse and other on-site restaurants receive high praise for their food quality and ambiance. While some guests suggest the addition of a buffet and better planning to avoid wait times, the overall dining experience is considered delightful.
Rooms at the hotel are appreciated for their spaciousness, unique mission-style aesthetics and comfortable linens. Beautifully decorated rooms with views of the courtyard or small balconies enhance the stay. However, noise levels, room size inconsistency and occasional maintenance issues are areas where the hotel could improve. Nevertheless, the hotel’s rich history and helpful staff contribute to a generally positive experience.
Cleanliness is another aspect that guests often praise, highlighting the beautifully maintained property and ultra-clean rooms. While some guests encountered issues like dirty carpets and unclean bathrooms, these were generally minor inconveniences overshadowed by the hotel’s overall appeal.
The staff at The Mission Inn Hotel and Spa receives mixed reviews. Many guests find the team helpful, friendly and professional with several staff members going above and beyond to enhance the guest experience. However, some inconsistencies in service quality and specific complaints about the front desk and bar staff indicate areas for improvement.
The spa and pool areas are popular among guests with the spa praised for its treatments and ambiance. Although some guests noted issues like the sauna not being hot enough and limited availability for couples massages, the overall spa experience remains positive. The pool area is appreciated for its relaxing ambiance and excellent service, although issues like overcrowding and limited lounge seating have been mentioned.
Wi-Fi at the hotel has been a common point of concern with many guests disappointed by the additional charge for high-speed internet and inconsistent connectivity. The outdated electrical system in the rooms further exacerbates these frustrations.
Parking is another area where guests express mixed feelings. High parking fees are commonly mentioned with some guests suggesting that the costs should be included in the room rate. Despite the convenience of valet parking, the additional fees and occasional difficulties in finding a parking space are points of contention.
In summary, The Mission Inn Hotel and Spa stands out for its rich history, beautiful architecture and overall charm. While there are areas for improvement, particularly in service consistency, Wi-Fi and parking, the hotel offers a memorable experience that many guests cherish.
Categories
The dining experience at The Mission Inn Hotel and Spa is another standout feature. Breakfast in the courtyard is often described as a European experience and options like breakfast with champagne add a touch of luxury. Duane's steakhouse and other on-site restaurants receive high praise for their food quality and ambiance. While some guests suggest the addition of a buffet and better planning to avoid wait times, the overall dining experience is considered delightful.
Rooms at the hotel are appreciated for their spaciousness, unique mission-style aesthetics and comfortable linens. Beautifully decorated rooms with views of the courtyard or small balconies enhance the stay. However, noise levels, room size inconsistency and occasional maintenance issues are areas where the hotel could improve. Nevertheless, the hotel’s rich history and helpful staff contribute to a generally positive experience.
Cleanliness is another aspect that guests often praise, highlighting the beautifully maintained property and ultra-clean rooms. While some guests encountered issues like dirty carpets and unclean bathrooms, these were generally minor inconveniences overshadowed by the hotel’s overall appeal.
The staff at The Mission Inn Hotel and Spa receives mixed reviews. Many guests find the team helpful, friendly and professional with several staff members going above and beyond to enhance the guest experience. However, some inconsistencies in service quality and specific complaints about the front desk and bar staff indicate areas for improvement.
The spa and pool areas are popular among guests with the spa praised for its treatments and ambiance. Although some guests noted issues like the sauna not being hot enough and limited availability for couples massages, the overall spa experience remains positive. The pool area is appreciated for its relaxing ambiance and excellent service, although issues like overcrowding and limited lounge seating have been mentioned.
Wi-Fi at the hotel has been a common point of concern with many guests disappointed by the additional charge for high-speed internet and inconsistent connectivity. The outdated electrical system in the rooms further exacerbates these frustrations.
Parking is another area where guests express mixed feelings. High parking fees are commonly mentioned with some guests suggesting that the costs should be included in the room rate. Despite the convenience of valet parking, the additional fees and occasional difficulties in finding a parking space are points of contention.
In summary, The Mission Inn Hotel and Spa stands out for its rich history, beautiful architecture and overall charm. While there are areas for improvement, particularly in service consistency, Wi-Fi and parking, the hotel offers a memorable experience that many guests cherish.
Historic Hotel
This hotel, with its breathtaking Spanish Mission-style architecture, offers a rich history and classic elegance. Occupying an entire city block in downtown Riverside, it has remained faithful to the grand style and ambiance enjoyed by its very first guests in 1876.
Hotel for Honeymoon
This historic landmark offers a unique romantic ambiance with its stunning Spanish Mission-style architecture, luxurious rooms, and a full-service spa. Couples can enjoy fine dining, unwind with couples massages, and explore the hotel's rich history and beautiful grounds, making it an ideal honeymoon destination.
Hotel with Spa
Kelly's Spa at The Mission Inn Hotel is ranked among the top ten on Condé Nast Traveler's “Top 50 Hotel Spas in the United States.” The spa features 12 treatment rooms, including private villas, therapeutic baths, a nail salon, Eucalyptus Steam Rooms, relaxation rooms, an outdoor pool and a Jacuzzi.
Romantic Hotel
This hotel is a historic landmark with ornate architecture and a romantic ambiance. It features an on-site spa for couples massages, fine dining, and a year-round outdoor pool.
Hotel with Swimming Pool
This hotel is known for its historic architecture and ambiance, offering a unique swimming pool experience with its beautiful courtyard pool. The spa facilities further enhance the relaxation and luxury for guests.
Outdoor Pool
Business Hotel
The Mission Inn Hotel & Spa provides a historic and luxurious setting with exceptional conference rooms. It is conveniently located near the Riverside Convention Center and offers a full-service spa, multiple dining options, and flexible meeting venues suitable for various events.
Hotel with Parking
This historic hotel is a prominent landmark in Riverside. While it offers valet parking and paid parking options, its central downtown location means there are multiple public parking garages and lots nearby, providing various convenient parking choices for guests.
EV charging stations
Hotel with EV Charging Stations
The hotel offers EV charging stations in its parking garage for guests. The parking garage is located at 3649 Orange Street, Riverside, CA 92501.
4-Star Hotel
This historic hotel features a full-service spa offering massages, body treatments, and facials. It includes four restaurants and two bars, offering a variety of dining and relaxation options. The hotel also offers an outdoor pool, a hot tub, and a sauna.
Hotel with Outdoor Pool
The Mission Inn Hotel and Spa offers a distinguished outdoor pool area, reflecting its luxurious ambiance. It is complemented by a spa/wellness center, providing a comprehensive and upscale relaxation experience for guests.
Family Friendly Hotel
Hotel with Gym
Guest Reviews
The Mission Inn Hotel and Spa boasts a beautiful and unique location in the heart of Riverside, combining historic charm with modern convenience. Guests appreciate the hotel’s proximity to an array of great restaurants, bars, museums and shops, making it an ideal destination for anyone wanting to explore the local scene. This historic property allows for easy access to notable landmarks like nearby churches and art galleries and the architecture itself provides a breathtakingly beautiful setting.
Visitors often cite the perfect location as one of the hotel’s standout features, whether they are in town for events at the nearby Fox Theatre or simply enjoying a weekend escape. The hotel's central position provides a walkable environment, adding to its charm with the availability of plenty of fun activities and excellent dining options within close reach.
Despite occasional mentions of surrounding construction and local homelessness, the overwhelmingly positive sentiment emphasizes the convenience and scenic beauty of the hotel's locale. Easy freeway access and its well-preserved historic ambiance further enhance the appeal, making The Mission Inn Hotel and Spa a cherished spot for both locals and travelers alike.
The Mission Inn Hotel and Spa offers a diverse atmosphere for breakfast that can be delightful for visitors. With ample seating available, the breakfast dining place and food are often highlighted as wonderful and even excellent. Some guests describe eating in the courtyard as a European experience, adding an extra touch to the morning ambiance. For those who appreciate a leisurely start to the day, breakfast with champagne is also an option.
Guests have noted that breakfast service can be lovely, particularly around the Mission Inn Restaurant. However, it’s important to be mindful that breakfast is only served at one restaurant until 10:30 AM on Fridays and that reservations might be required, which can lead to wait times and sometimes missing breakfast altogether if not planned well.
While some found breakfast options adequate, others suggested the addition of a buffet to enhance the experience. Room service for breakfast has received mixed reviews with some guests experiencing timely and good service while others faced delays and unavailability when needed early in the morning.
Overall, while the breakfast experience at Mission Inn can be very pleasing, planning ahead is recommended to ensure you can fully enjoy the meal without inconvenience. Given the feedback, it seems there might be room for some improvements, particularly about service timing and variety. Nonetheless, the local dining options around the hotel provide convenient alternatives for those looking to explore outside the property.
The Mission Inn Hotel and Spa offers a memorable dining experience characterized by its historic and charming ambiance. Guests frequently praised Duane's steakhouse, often describing their meals there as amazing with some even calling it the best steak they've ever eaten. The hotel's new cocktail bar also received positive feedback. Dining at other hotel restaurants such as Las Campanas likewise garnered high marks for both the food and service, contributing to a generally high-quality culinary experience.
Several reviews highlighted the fantastic atmosphere and decor, which enhanced the overall dining experience. While the meals were widely considered delicious and plentiful, a few guests mentioned that food options could feel dated and sometimes lacked excitement. Despite the higher price point and occasional long waiting times, the excellent food quality seemed to make up for these minor drawbacks.
The hotel's surrounding area also offers an array of delicious dining options within walking distance, providing guests with a variety of choices. Nonetheless, dining at the hotel itself remains a popular option with many guests enjoying both breakfast and dinner on-site. Overall, the combination of exquisite meals and a captivating historic setting creates a delightful dining experience at The Mission Inn Hotel and Spa.
The Mission Inn Hotel and Spa offers a mix of experiences when it comes to their rooms, showcasing both the charm and challenges of staying in such a historic property. Positive highlights include spacious and beautifully decorated rooms, many of which provide unique, old-world mission-style aesthetics that guests find quite charming. The linens and beds are frequently praised for their comfort, contributing to a restful stay. Cleanliness is generally up to standard with many reviewers noting their rooms were clean and well-maintained.
Guests appreciate the variety of dining options available on-site, which enhances the overall convenience and enjoyment of their stay. The views from some rooms, particularly those overlooking the courtyard or featuring small balconies, are a frequently cited delight. The presidential lounge is another unique feature that offers interesting drink options and adds to the hotel's overall ambience.
However, there are some consistent drawbacks mentioned in the reviews. Noise levels can be an issue, whether from the adjacent streets, other guests or the air conditioning units. Inconsistency in room sizes and the accuracy of room descriptions on booking platforms led to disappointment for some visitors. Additionally, certain rooms seemed outdated and in need of refurbishing with issues ranging from old carpets to malfunctioning amenities like mini-fridges and TVs. The water pressure in the showers and occasional cleanliness oversights, such as musty smells and the presence of fleas, were also concerns for a few guests.
Despite these issues, the hotel's rich history, unique rooms and generally helpful staff make it a memorable destination for many. With attention to some of the noted areas for improvement, the overall experience could be significantly enhanced.
The guest reviews for the beds at The Mission Inn Hotel and Spa generally highlight a variety of experiences with most comments leaning towards a positive portrayal of the bedding quality. A significant number of reviewers acclaimed the beds for being very comfortable, often paired with luxurious and silky soft sheets and divine bedding. Many visitors praised the plush towels and feather-light blankets, emphasizing the overall comfort and cleanliness of the bed linens.
However, there were notable mentions of discomfort as well. Some guests reported issues such as noisy beds, worn-in and lumpy mattresses and occasionally deflated pillows. A few reviews mentioned that the bed quality affected sleep with some guests experiencing back pain in the morning or feeling that the bed wasn't as comfortable as anticipated. The feedback on bedding also varied with some describing it as the nicest ever, whereas others felt it could have been nicer.
Overall, while the majority of reviews speak to a positive experience with comfortable beds and high-quality linens, there were occasional remarks that point to inconsistencies in bed comfort and quality.
The Mission Inn Hotel and Spa offers a picturesque property with an impressive historic charm, making it feel like a European castle. Many guests appreciated the hotel's beauty and serene location, praising it as a very clean and well-maintained establishment. Rooms were often described as ultra clean, comfortable and quiet, allowing for a pleasant stay in an interesting environment. The pool area, in particular, received compliments for being beautiful and tidy.
However, some guests encountered issues with cleanliness and maintenance. Reports of dirty carpets, unclean bathrooms and occasional dustiness were common with several mentions of areas needing better upkeep. Specific concerns included dirty vents, stained carpets and mold in showers. The hallways sometimes appeared uneven and dusty and certain parts of the property looked poorly kept.
Housekeeping services had mixed reviews; while some found the rooms exceptionally clean, others experienced delays and missed cleanings, highlighting inconsistencies. Despite these varied experiences, the property’s overall appeal often overshadowed minor inconveniences for many visitors.
In summary, while some areas require attention to meet high cleanliness standards consistently, The Mission Inn Hotel and Spa stands out for its rich history, beautiful architecture and generally clean facilities, making it a unique and appealing destination.
The Mission Inn Hotel and Spa boasts a remarkably mixed experience when it comes to its staff. On the more favorable side, many guests found the team to be helpful, friendly and professional. Numerous accounts highlight the exceptional dedication of several staff members, ranging from the valet to housekeeping and even specific team members like the tour guide Frank Cattern. Several guests noted that the staff went above and beyond to assist and make their experience memorable, reflecting a high level of hospitality. The ambiance at various points of interaction within the hotel often left guests feeling welcomed and taken care of.
However, the reviews also suggest an inconsistency in service quality. While many staff demonstrated exceptional service, other guests encountered rudeness, indifference and a lack of knowledge from some employees. Issues with the front desk were mentioned repeatedly with some guests expressing frustration over unhelpful and unorganized service. Specific complaints about certain staff members at the reception and bar further emphasize the evident need for more comprehensive training for a truly cohesive service experience.
In summary, while the Mission Inn Hotel and Spa generally exudes an aura of professional and friendly service, disparities in staff performance indicate areas that require attention to ensure all guests receive consistently top-notch hospitality.
Guests at The Mission Inn Hotel and Spa have expressed concerns regarding the Wi-Fi services. Many reviews highlighted that the high-speed Wi-Fi is an additional paid service, typically costing around $10 per day. This has led to some disappointment, particularly given the expectations of modern travelers for complimentary internet access.
In many instances, the Wi-Fi was described as spotty and inconsistent around the hotel property and there were several reports of unreliable connections. Some guests also faced issues such as no Wi-Fi access in their rooms and basic internet connectivity problems. The hotel does provide free internet in the lobby area, but the chargeable service within the rooms left some feeling dissatisfied.
Furthermore, the electrical system in the rooms was noted as outdated with insufficient power outlets, which likely exacerbated the frustration over connectivity issues. Overall, while the ambiance and other amenities of The Mission Inn Hotel and Spa may be appealing, the additional charge for mediocre Wi-Fi has been a common point of concern for guests.
Located conveniently within the property, the spa at The Mission Inn Hotel and Spa has garnered positive feedback from many guests. Visitors often describe the spa treatments as fantastic and amazing, contributing to a great spa day experience. The eucalyptus aroma and excellent facial services are notable highlights. While the overall feedback is favorable, some guests noted inconsistencies with areas such as the sauna not being hot enough and certain massages ending prematurely. Additionally, the availability for couples massages can be limited. Despite these occasional drawbacks, the beautiful facility, lovely spa assistants and enjoyable treatments usually leave guests satisfied.
The Mission Inn Hotel and Spa boasts a well-regarded pool area that many guests enjoy, particularly highlighting its quality and relaxing ambiance. Complementing the pool experience, bar and meal services, along with large swan floats, add a touch of luxury and fun. Many visitors appreciated the pool's cleanliness and the excellent care provided by the pool waiters.
However, there are mixed feelings about the pool's maintenance and availability. While the pool itself is described as very lovely and well-maintained, issues such as overcrowding, limited lounge seating and cleanliness around the edges have been pointed out. Some guests found the pool area to be a bit too busy with not enough chairs and occasional trash on the stairs in the morning. The experience of securing a lounge chair was troublesome for some and additional costs to use the pool were noted as a drawback.
Despite these concerns, the pool remains a favorite spot for relaxation with many guests praising its serene environment and the attentive pool staff. The facility's jacuzzi, though slightly cold according to some, adds an extra layer of comfort. Overall with its attractive setting and amenities, the pool area at The Mission Inn Hotel and Spa offers a generally enjoyable experience, even if there are areas that could benefit from improvement.
Parking at The Mission Inn Hotel and Spa has garnered mixed feedback from guests with a notable emphasis on the high costs. Many describe the parking fees as expensive, citing charges around $25 to $27 per night, whether for self-parking or valet services. Despite the convenience of valet parking being only slightly more expensive than self-parking, some guests express frustration over additional fees incurred each time the car is retrieved without the option for free re-entry unless a specific parking pass is requested.
The hotel's policy on parking fees seems to be a common point of concern with some guests feeling that the parking costs should either be included in the room rate or at least discounted. The parking experience is further marred by reports of waiting lines to enter the parking structure and occasional difficulties in finding a parking space.
Safety is another concern for a few guests, who mention encountering homeless individuals near the parking area. However, it’s also noted that the property does accommodate electric vehicles with a parking attendant available for assistance.
Overall, while the hotel's parking services could potentially be more cost-effective and streamlined, guests still find value in the convenience of options available, albeit at a steep price.
The Mission Inn Hotel and Spa is a historical gem in Riverside, offering a perfect stop for families. Guests have had lovely experiences, especially during significant events like university graduations. The family-friendly atmosphere makes it a joy to explore the property with many enjoying getting lost in its intriguing hallways.
Families have found the staff to be friendly and helpful, contributing to a warm and welcoming environment. The hotel provides comfortable amenities with notably soft robes, bedsheets and towels enhancing the stay. The hotel's accommodation and hospitality extend well to large family gatherings, helping create cherished memories, like delightful weekends spent with grandchildren. Despite a minor mention of some guests having trouble sleeping, overall, the hotel offers a charming destination that caters well to family needs.
The Mission Inn Hotel and Spa is consistently described as a beautifully maintained four-star property, offering warm and inviting accommodations. Guests praise it as an amazing and beautiful example of four-star quality and hospitality. While it excels in many areas, some reviews note a need for improvement in bathroom cleanliness. Despite these minor issues, it remains a historic and charming hotel, reflecting four-star standards in both service and overall experience.
The Mission Inn Hotel and Spa offers various amenities tailored to business travelers, making it a great choice for business stays and meetings. Many guests found the location convenient for business travel and considered the hotel to be very business-friendly. It serves well for conferences and meetings with its supportive environment. However, some reviews indicated issues with check-in, particularly late at night, suggesting room for improvement in this area. Overall, it is a highly recommended option for business-related accommodations.
The Mission Inn Hotel and Spa boasts a beautiful and inviting outdoor pool area that guests frequently praise. With bar and meal service available, the poolside experience is enhanced, contributing to a relaxing and enjoyable atmosphere. Many guests appreciate the clean and well-maintained pool, along with the accompanying outdoor restaurant, which adds to the overall ambiance. Although some note that the pool could benefit from being heated, others find it delightfully warm, even in rainy weather. The hot tub outdoors is also a highlighted feature, described as amazing. Overall, the pool area is characterized by its beauty, cleanliness and tranquil environment, making it a standout feature of the hotel.
The Mission Inn Hotel and Spa stands as a beacon of historical significance and architectural beauty in Riverside. Guests consistently praise its beautiful historic architecture with some comparing its ambiance to that of a European castle. The hotel's unique and charming decor, combined with its detailed historic elements, creates an elegant and intriguing atmosphere that seems to transport visitors back in time.
The rich history behind the building and its grounds captivates all who stay, making the hotel not just a place to rest but a destination to explore. Many visitors find the history and the stories encapsulated within the walls to be one of the major highlights of their stay. The ambiance is further enhanced by the stunning lighting of the hotel at night, adding a magical touch to the historic setting.
The Mission Inn is noted to be an iconic landmark, perfect for those stopping in Riverside who have an appreciation for historical sites. The historic tours offered at the hotel come highly recommended and provide deeper insights into its fascinating past. Overall, the Mission Inn Hotel and Spa elegantly combines historical grandeur with modern amenities, making it a must-visit for history buffs and casual tourists alike.
The Mission Inn Hotel and Spa offers an exquisitely luxurious experience surrounded by rich history and a sophisticated ambiance. The decor and rooms are perfected to ensure a high-end stay, complete with silky soft linens and plush towels. Guests describe the atmosphere as both historical and upscale, noting the impeccable professionalism and attentiveness of the staff. Despite minor inconveniences, such as difficulty with window operation and the cost of valet parking, the hotel remains outstandingly beautiful and magical. Ideal for those seeking a luxurious retreat in a charming, old-fashioned setting, the experience is described as nothing short of fancy and class-filled.
The Mission Inn Hotel and Spa offers a romantic and unforgettable experience with its European vibe and historic charm. The hotel stands out as a unique destination, perfect for engagements, honeymoons or simply a romantic getaway. Visitors enjoy wandering through its historic architecture and capturing great photos amidst the romantic atmosphere. The ambiance and architecture contribute to an ideal setting for a couple's retreat. Guests frequently express hopes of returning, highlighting the hotel as the perfect spot for both engagements and honeymoon holidays. The overall experience is deemed truly worth it for those seeking a romantic escape.
Location Show Map
Location
Visitors often cite the perfect location as one of the hotel’s standout features, whether they are in town for events at the nearby Fox Theatre or simply enjoying a weekend escape. The hotel's central position provides a walkable environment, adding to its charm with the availability of plenty of fun activities and excellent dining options within close reach.
Despite occasional mentions of surrounding construction and local homelessness, the overwhelmingly positive sentiment emphasizes the convenience and scenic beauty of the hotel's locale. Easy freeway access and its well-preserved historic ambiance further enhance the appeal, making The Mission Inn Hotel and Spa a cherished spot for both locals and travelers alike.
Breakfast
Guests have noted that breakfast service can be lovely, particularly around the Mission Inn Restaurant. However, it’s important to be mindful that breakfast is only served at one restaurant until 10:30 AM on Fridays and that reservations might be required, which can lead to wait times and sometimes missing breakfast altogether if not planned well.
While some found breakfast options adequate, others suggested the addition of a buffet to enhance the experience. Room service for breakfast has received mixed reviews with some guests experiencing timely and good service while others faced delays and unavailability when needed early in the morning.
Overall, while the breakfast experience at Mission Inn can be very pleasing, planning ahead is recommended to ensure you can fully enjoy the meal without inconvenience. Given the feedback, it seems there might be room for some improvements, particularly about service timing and variety. Nonetheless, the local dining options around the hotel provide convenient alternatives for those looking to explore outside the property.
Dinner
Several reviews highlighted the fantastic atmosphere and decor, which enhanced the overall dining experience. While the meals were widely considered delicious and plentiful, a few guests mentioned that food options could feel dated and sometimes lacked excitement. Despite the higher price point and occasional long waiting times, the excellent food quality seemed to make up for these minor drawbacks.
The hotel's surrounding area also offers an array of delicious dining options within walking distance, providing guests with a variety of choices. Nonetheless, dining at the hotel itself remains a popular option with many guests enjoying both breakfast and dinner on-site. Overall, the combination of exquisite meals and a captivating historic setting creates a delightful dining experience at The Mission Inn Hotel and Spa.
Rooms
Guests appreciate the variety of dining options available on-site, which enhances the overall convenience and enjoyment of their stay. The views from some rooms, particularly those overlooking the courtyard or featuring small balconies, are a frequently cited delight. The presidential lounge is another unique feature that offers interesting drink options and adds to the hotel's overall ambience.
However, there are some consistent drawbacks mentioned in the reviews. Noise levels can be an issue, whether from the adjacent streets, other guests or the air conditioning units. Inconsistency in room sizes and the accuracy of room descriptions on booking platforms led to disappointment for some visitors. Additionally, certain rooms seemed outdated and in need of refurbishing with issues ranging from old carpets to malfunctioning amenities like mini-fridges and TVs. The water pressure in the showers and occasional cleanliness oversights, such as musty smells and the presence of fleas, were also concerns for a few guests.
Despite these issues, the hotel's rich history, unique rooms and generally helpful staff make it a memorable destination for many. With attention to some of the noted areas for improvement, the overall experience could be significantly enhanced.
Beds
However, there were notable mentions of discomfort as well. Some guests reported issues such as noisy beds, worn-in and lumpy mattresses and occasionally deflated pillows. A few reviews mentioned that the bed quality affected sleep with some guests experiencing back pain in the morning or feeling that the bed wasn't as comfortable as anticipated. The feedback on bedding also varied with some describing it as the nicest ever, whereas others felt it could have been nicer.
Overall, while the majority of reviews speak to a positive experience with comfortable beds and high-quality linens, there were occasional remarks that point to inconsistencies in bed comfort and quality.
Cleanliness
However, some guests encountered issues with cleanliness and maintenance. Reports of dirty carpets, unclean bathrooms and occasional dustiness were common with several mentions of areas needing better upkeep. Specific concerns included dirty vents, stained carpets and mold in showers. The hallways sometimes appeared uneven and dusty and certain parts of the property looked poorly kept.
Housekeeping services had mixed reviews; while some found the rooms exceptionally clean, others experienced delays and missed cleanings, highlighting inconsistencies. Despite these varied experiences, the property’s overall appeal often overshadowed minor inconveniences for many visitors.
In summary, while some areas require attention to meet high cleanliness standards consistently, The Mission Inn Hotel and Spa stands out for its rich history, beautiful architecture and generally clean facilities, making it a unique and appealing destination.
Staff
However, the reviews also suggest an inconsistency in service quality. While many staff demonstrated exceptional service, other guests encountered rudeness, indifference and a lack of knowledge from some employees. Issues with the front desk were mentioned repeatedly with some guests expressing frustration over unhelpful and unorganized service. Specific complaints about certain staff members at the reception and bar further emphasize the evident need for more comprehensive training for a truly cohesive service experience.
In summary, while the Mission Inn Hotel and Spa generally exudes an aura of professional and friendly service, disparities in staff performance indicate areas that require attention to ensure all guests receive consistently top-notch hospitality.
Wi-Fi
In many instances, the Wi-Fi was described as spotty and inconsistent around the hotel property and there were several reports of unreliable connections. Some guests also faced issues such as no Wi-Fi access in their rooms and basic internet connectivity problems. The hotel does provide free internet in the lobby area, but the chargeable service within the rooms left some feeling dissatisfied.
Furthermore, the electrical system in the rooms was noted as outdated with insufficient power outlets, which likely exacerbated the frustration over connectivity issues. Overall, while the ambiance and other amenities of The Mission Inn Hotel and Spa may be appealing, the additional charge for mediocre Wi-Fi has been a common point of concern for guests.
Spa
Pool
However, there are mixed feelings about the pool's maintenance and availability. While the pool itself is described as very lovely and well-maintained, issues such as overcrowding, limited lounge seating and cleanliness around the edges have been pointed out. Some guests found the pool area to be a bit too busy with not enough chairs and occasional trash on the stairs in the morning. The experience of securing a lounge chair was troublesome for some and additional costs to use the pool were noted as a drawback.
Despite these concerns, the pool remains a favorite spot for relaxation with many guests praising its serene environment and the attentive pool staff. The facility's jacuzzi, though slightly cold according to some, adds an extra layer of comfort. Overall with its attractive setting and amenities, the pool area at The Mission Inn Hotel and Spa offers a generally enjoyable experience, even if there are areas that could benefit from improvement.
Parking
The hotel's policy on parking fees seems to be a common point of concern with some guests feeling that the parking costs should either be included in the room rate or at least discounted. The parking experience is further marred by reports of waiting lines to enter the parking structure and occasional difficulties in finding a parking space.
Safety is another concern for a few guests, who mention encountering homeless individuals near the parking area. However, it’s also noted that the property does accommodate electric vehicles with a parking attendant available for assistance.
Overall, while the hotel's parking services could potentially be more cost-effective and streamlined, guests still find value in the convenience of options available, albeit at a steep price.
Family
Families have found the staff to be friendly and helpful, contributing to a warm and welcoming environment. The hotel provides comfortable amenities with notably soft robes, bedsheets and towels enhancing the stay. The hotel's accommodation and hospitality extend well to large family gatherings, helping create cherished memories, like delightful weekends spent with grandchildren. Despite a minor mention of some guests having trouble sleeping, overall, the hotel offers a charming destination that caters well to family needs.
4 Star
Business
Outdoor Pool
Historic
The rich history behind the building and its grounds captivates all who stay, making the hotel not just a place to rest but a destination to explore. Many visitors find the history and the stories encapsulated within the walls to be one of the major highlights of their stay. The ambiance is further enhanced by the stunning lighting of the hotel at night, adding a magical touch to the historic setting.
The Mission Inn is noted to be an iconic landmark, perfect for those stopping in Riverside who have an appreciation for historical sites. The historic tours offered at the hotel come highly recommended and provide deeper insights into its fascinating past. Overall, the Mission Inn Hotel and Spa elegantly combines historical grandeur with modern amenities, making it a must-visit for history buffs and casual tourists alike.
Luxury
Romantic
Yes, The Mission Inn Hotel and Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Mission Inn Hotel and Spa.
No, The Mission Inn Hotel and Spa doesn't allow dogs.
Yes, parking facilities are available at The Mission Inn Hotel and Spa.
Yes, The Mission Inn Hotel and Spa has a gym.
Location Show Map
More Options
