Roanoke, 3816 Franklin Rd., SW37.231769,-79.971575(Show on Map)
7.1
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Quality Inn Tanglewood offers guests a convenient and accessible location with easy access to Route 220 and nearby stores and restaurants, making it a favorable option for travelers with varied itineraries. The hotel is appreciated for its stress-free accessibility and pet-friendly policies at no extra cost, boasting a quiet and clean atmosphere enhanced by a satisfying breakfast. The breakfast receives positive remarks for its quality and variety, serving as a fulfilling start to the day despite minor room for improvement.
The comfort of the hotel's rooms receives favorable attention, particularly noting the quiet environment and comfort of the beds. Guests find the rooms clean upon arrival, contributing to a restful stay, though the presence of a couch is a well-liked feature adding utility to the space. While there are positive comments about the cleanliness and arrangement of rooms, some guests note issues such as unpleasant odors and inconsistent maintenance, which suggest areas for improvement, particularly in the condition of bathrooms.
Cleanliness reviews present a mixed picture, with many visitors finding their rooms exceptionally clean and tidy, complemented by the friendly and efficient staff. However, concerns about unclean areas and odors are occasionally reported, indicating the need for enhanced housekeeping.
The hotel staff consistently receives praise for their welcoming demeanor and helpful service, ensuring guests feel comfortable throughout their stay. The staff's professionalism and attentiveness positively impact the guest experience, adding to the well-maintained accommodations.
Overall, Quality Inn Tanglewood provides guests with a satisfying experience, marked by comfortable beds, a convenient location, and commendable staff service. While there are a few areas for improvement in room maintenance and housekeeping standards, the majority of guests find their stay pleasant and enjoyable.
Categories
Dog Friendly
This hotel is pet-friendly.
Parking
Guests have access to free private parking, free parking, and free self parking. An onsite car park is available free of charge.
Accessible
While specific accessibility details are not available in the provided data, Quality Inn hotels generally offer accessible rooms and features. Contact the hotel directly for specific accessibility information.
Business
Gym
Room Types
Standard King Room - Non-Smoking This double room features a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 1 bed.
Standard Queen Room with Two Queen Beds - Non-SmokingThis quadruple room features a tea and coffee maker, a seating area and a TV with cable channels. The unit offers 2 beds.
King Room - Accessible/Non-SmokingThis double room has a tea and coffee maker, a seating area and a TV with cable channels. The unit has 1 bed.
Guest Reviews
7.1
Good
Review Summaries
Location
Quality Inn Tanglewood enjoys a prime location, offering guests easy access to Route 220 and nearby stores and eateries. The convenient and accessible setting makes it an ideal choice for travelers with varied agendas. The hotel is highly regarded for having a great location, which complements its well-maintained rooms and courteous staff. Guests appreciate how easy it is to get in and out, making it a hassle-free stay for those on the go. While a nearby mall may have fewer shopping options than expected, its proximity is still seen as beneficial. Moreover, the hotel is pet-friendly, adding little to no extra cost for those traveling with pets. The quiet atmosphere coupled with cleanliness and a satisfying breakfast further enhances the overall experience. Although some guests struggled initially to find the hotel, once there, the benefits of its location become apparent.
Breakfast
Visitors to the Quality Inn Tanglewood generally appreciate the breakfast offerings, describing it as lovely and featuring a satisfying assortment of options. Guests frequently highlight the quality and variety, indicating that the breakfast meets typical hotel standards while providing a fulfilling start to the day. Many guests express contentment with the morning meal, noting its goodness and hot preparation, which contributes positively to their stay experience. Some suggest that the breakfast could be enhanced with additional condiments typically expected during breakfast, indicating room for minor improvements. Despite a few mixed opinions, the majority of reviews reflect a positive dining experience for guests at this hotel.
Rooms
Quality Inn Tanglewood offers a mixed experience for visitors, with several guests acknowledging the comfort found in the hotel’s rooms. Many reviews highlighted the quiet atmosphere, ensuring a restful night, and noted the rooms were clean upon their arrival. The beds were commonly described as comfortable, allowing guests to ease into relaxation after their travels. Some visitors appreciated the presence of a couch, enhancing the comfort and utility of the room’s space.
However, several reviews pointed out issues that detracted from the overall experience. There were frequent reports of unpleasant odors, ranging from mildew to smoke and pet smells, which suggested underlying maintenance issues. While the cleaning standards were generally praised, there were instances where rooms fell short and carpets hadn’t been vacuumed, with minor aspects like the refrigerator being loud and sometimes unclean. Other guests mentioned poorly functioning amenities, such as a tub that couldn't be used or troublesome shower drainage.
The condition of the rooms, particularly bathrooms, was highlighted as needing significant renovation and better upkeep. Despite some rooms being considered very clean and arranged with thoughtful layouts, other areas felt dated or poorly maintained, which left a portion of guests dissatisfied. Limited natural light and smaller parking spaces were additional concerns noted by visitors.
In conclusion, while the Quality Inn Tanglewood provides basic comfort and cleanliness, several issues with room odors and maintenance prevent a consistently positive experience across all stays.
Beds
Quality Inn Tanglewood provides guests with a pleasing experience when it comes to the comfort of their beds. Many visitors have remarked on the comfortable and soft nature of the bedding, enhancing their stay with a restful night's sleep. Guests appreciated the warm and cozy environment upon arrival, contributing to a welcoming atmosphere. The convenience of accommodations near breakfast areas and thoughtful touches like nice curtains further adds to the comfort experienced at the hotel. However, some reviews mention issues with bed linens and pillows, indicating room for improvement in housekeeping standards. Despite a few concerns, the overall feedback highlights a generally satisfying sleeping experience.
Cleanliness
Quality Inn Tanglewood presents a mix of experiences when it comes to cleanliness according to guest reviews. Many visitors praise the hotel's location, describing it as convenient and well-suited for their needs. The standout positives include the overall quietness and the friendliness of the staff, with some guests emphasizing the cleanliness of their rooms and mentioning that everything was nice and tidy. A number found their rooms to be very clean, which contributed to a relaxing stay, complemented by a good breakfast.
However, several guests raised concerns about the cleanliness of certain rooms. Issues such as unpleasant odors, including weed and mold, were noted, as well as instances of unclean bathrooms with hair, stains, and mildew. Some guests encountered unclean floor surfaces and unchanged bed linens, with specific mentions of towels and marks on shower curtains. While there are many satisfied customers who enjoyed a clean and comfortable experience, the inconsistencies in room maintenance suggest that improvements in housekeeping could enhance the overall guest experience.
Staff
Located conveniently with easy access to local amenities like Starbucks and Chick-fil-A, the Quality Inn Tanglewood is often praised by guests for its exceptional staff. The hotel boasts a welcoming and professional team, consistently described as friendly, helpful, and pleasant to interact with. Whether assisting with reservations or facilitating a smooth check-in experience, the staff members go out of their way to ensure guests feel comfortable during their stay. Their polite and attentive service adds a positive touch to the well-maintained accommodations, making it a commendable choice for travelers.
FAQ
No, Quality Inn Tanglewood doesn't have any pool.
No, a spa isn't available at Quality Inn Tanglewood.
Yes, Quality Inn Tanglewood welcomes dogs.
Yes, parking facilities are available at Quality Inn Tanglewood.
