The BEST WESTERN PLUS Inn at Valley View is consistently praised by guests for its outstanding location, comfort, cleanliness, and welcoming atmosphere, making it a top choice for both leisure and business travelers. Its prime location offers easy access to a variety of dining options, shopping venues, and entertainment, with amenities like nearby malls, Walmart, and restaurants within walking distance. Conveniently situated for exploring Roanoke and close to the airport, the hotel is ideal for those seeking a strategic base.
Guests are impressed by the high-quality and varied breakfast offerings, which include hot and cold options such as eggs, sausage, fruit, and yogurt, all complemented by unlimited coffee. The attentive staff further enhances the breakfast experience, despite occasional constraints like a limited space or renovations.
Rooms are highlighted for their cleanliness, spaciousness, and comfort. Guests commend the well-maintained accommodations with amenities such as refrigerators and microwaves, enabling a restful stay in a quiet environment. The comfort extends to the beds, described as very cozy and having made the hotel a favorite for restful sleep.
The hotel maintains a spotless property, with friendly and accommodating staff contributing to a welcoming ambiance. The well-managed older structure provides a safe, quiet environment, aligning with efficiency and great service.
The staff's hospitality is repeatedly emphasized, with specific praise for individuals like Elizabeth and Shannon who enhance guest experience with their friendliness and professionalism. Visitors appreciate the team's dedication to ensuring memorable stays.
Families and relaxation seekers find the indoor pool appealing, hailed for its cleanliness and warm temperature. Despite rare closures, the pool adds a fun, delightful dimension to guests’ stays, enhancing the hotel’s family-friendly reputation.
The hotel is an excellent option for travelers with pets due to its dog-friendly policies and convenient room placements. The provision of accessible pet walking areas contributes to a seamless experience for pet owners, adding comfort and convenience to their stay.
Overall, the BEST WESTERN PLUS Inn at Valley View emerges as a preferred lodging choice, combining a favorable location, excellent service, comfortable accommodations, and pet-friendly facilities, appealing to a wide range of travelers seeking a pleasant and convenient stay.
Tru By Hilton Roanoke Hollins is lauded for its ideal location off Interstate 81, providing a convenient and peaceful stopover for travelers. The hotel combines accessibility with a tranquil atmosphere, making it a restful retreat without the noise typically associated with highway proximities. Guests frequently highlight the modern, clean facilities and family-friendly environment with particular appreciation for the updated rooms and welcoming lobby. Its proximity to dining options and the interstate, while avoiding the bustle of downtown Roanoke, further underscores its convenience.
The breakfast offerings receive mixed but generally positive reviews with guests enjoying the variety and quality of the food. The automatic pancake maker and little omelets are popular, though some suggest adding more options, especially for those with dietary restrictions. Despite minor critiques, the breakfast setup is appreciated for its adequacy and convenience for travelers.
Guests consistently commend the rooms for their cleanliness, modern amenities and efficiency. Comfortable beds with soft sheets and fluffy pillows contribute to overall good sleep quality, although room size and minor issues like shower pressure are noted by some as areas for improvement. Spacious suites are particularly praised for their ample space and comfort.
Cleanliness is a standout aspect with the hotel maintaining high standards across rooms, facilities and common areas. The bright, inviting atmosphere, enhanced by modern design, contributes to a pleasant stay. Guests appreciate the meticulous upkeep and the overall hygiene maintained throughout the property.
The staff garners significant praise for their friendliness, professionalism and helpfulness. Warm greetings, professionalism at the front desk and kind gestures such as cookies and coffee in the reception area add a personal touch to the guest experience. While there are isolated incidents of less satisfactory interactions, the overall consensus is that the staff significantly enhances the hotel’s welcoming environment.
In terms of bedding, the reviews are mixed. While many find the beds exceptionally comfortable with soft sheets and plenty of pillows, others feel the mattresses are too stiff or hard, impacting sleep quality. This variance suggests individual preferences play a significant role in bed comfort evaluations.
Overall, Tru By Hilton Roanoke Hollins stands out as a well-located, clean and comfortable hotel with a friendly staff and satisfactory amenities, making it a preferred choice for travelers seeking a restful and convenient stay.