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Summary of reviewsThe Robertson Small Hotel and Spa by The Living Journey Collection is a serene oasis nestled in the heart of Robertson, South Africa’s wine-growing region. This charming retreat, set in a historic house, offers tranquility and easy access to the area's scenic wine farms. Guests appreciate its peaceful setting, enhanced by lovely gardens and a refreshing swimming pool, positioning it as a perfect escape for relaxation and adventure. Its proximity to the town center provides convenient access to local dining without the necessity of driving.
The hotel is celebrated for its exceptional breakfast experience, offering a rich menu with freshly prepared hot dishes and excellent service, ensuring a delightful start to each day. Dining in the on-site restaurant often garners praise for delicious, value-for-money meals served in a fine dining atmosphere, despite some occasional criticisms regarding food quality and management attention.
Rooms at the hotel offer a seamless blend of luxury and comfort, featuring spacious, tastefully decorated interiors with superb ensuite bathrooms. The clever layout enhances privacy and relaxation, with many rooms offering direct pool access. The commitment to comfort is evident in the super comfy beds and immaculate cleanliness, earning high marks for maintaining pristine standards throughout the property, even during load-shedding.
Exceptional staff service is a hallmark of the guest experience, noted for their friendliness, professionalism, and attentiveness, contributing to a welcoming and memorable stay. The hotel's spa also stands out, receiving high praise for its relaxing and rejuvenating treatments, often described as a highlight by those who indulge in them.
The tranquil pool areas, with sun loungers amid lush gardens, provide a luxurious setting for relaxation, while the sumptuous beds are frequently mentioned for their comfort, ensuring a restful stay. Although some aspects have been critiqued, such as breakfast offerings and load-shedding management, the hotel generally excels in delivering a luxurious and welcoming experience, making it a standout destination in South Africa's hospitality scene. Its five-star allure, combined with the warm atmosphere and exceptional service, positions The Robertson Small Hotel and Spa as one of the top boutique hotels in the region, surpassing expectations of luxury and comfort. Show more
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Categories
Historic Hotel
Initially built in 1909, this manor house boasts a Victorian style and architecture with high ceilings and large windows. Having managed to retain this period splendour and style, the manor has been turned into a charming hotel that offers the most exquisite services and accommodation facilities to all its guests.
Hotel for Honeymoon
Offers luxurious accommodations and a relaxing spa experience in Robertson. The intimate setting and personalized service create a romantic atmosphere, perfect for a honeymoon getaway. Features gourmet dining options and a tranquil garden.
Hotel with Swimming Pool
This 5-star hotel features two pool areas, a restaurant, a bar, a wellness room, and ample gardens. It is known for exceptional service and a delightful outdoor pool.
Outdoor Pool
Hotel with Parking
This 5-star hotel offers complimentary private parking on site for guests. It is consistently recognized as one of South Africa's finest luxury country retreats.
Small Hotel
This 5-star hotel is known for its luxury and charm. It features 11 distinct rooms, a restaurant serving gourmet Italian food, a spa, two pool areas, and gardens. It is considered one of South Africa's finest luxury country hotels.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Romantic Hotel
Business Hotel
Accessible Hotel
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Deluxe King RoomThe spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. This double room has a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as wine/champagne for guests. The unit has 1 bed.
Superior Double RoomThe pool with a view is the standout feature of this double room. The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Superior King SuiteThis suite's standout feature is the pool with a view. Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a walk-in shower and a bath. Featuring a terrace with garden views, this suite also offers a minibar and a flat-screen TV with satellite channels. The unit has 1 bed.
Guest Reviews
9.0
Excellent
Location
The Robertson Small Hotel and Spa by The Living Journey Collection is nestled in a peaceful and quiet location within Robertson, a town in the heart of South Africa's wine-growing region. The hotel, a historic house converted into a charming retreat, is conveniently situated in a serene residential area that offers guests tranquility and a true escape from the hustle and bustle of everyday life.
Visitors frequently describe the hotel as a beautiful oasis, perfectly positioned to allow easy exploration of the surrounding wine farms. Its location is ideal for those seeking both relaxation and adventure amidst nature, making it a prime spot in the Winelands. Guests enjoy the property's lovely gardens and swimming pool access, enhancing their stay with a touch of luxury.
Situated approximately 10 minutes on foot from the town center, the Robertson Small Hotel provides a quiet reprieve, while still offering convenient access to local dining options without the need to drive. It serves as an excellent base for exploring the limited offerings of Robertson itself and the beautiful wine farms nearby. Despite Robertson being an ordinary rural town, the hotel's setting turns it into a destination all its own, offering a tranquil environment complemented by exceptionally friendly and well-trained staff. Overall, the Robertson Small Hotel stands out as a delightful haven that blends historic charm with modern comfort, making it a prime choice for travelers seeking peace in the wine country.
Breakfast
Nestled in the heart of serenity, The Robertson Small Hotel and Spa by The Living Journey Collection offers a breakfast experience that leaves an indelible mark on its guests. Many rave about the rich and comprehensive breakfast options available, with a special mention for the freshly prepared main hot dishes tailored to individual preferences. The breakfast menu provides a treat for the taste buds with excellent service, making mornings at the hotel a delightful affair. Guests appreciate the choice and variety, with dishes like the impeccable eggs benedict earning particular praise. Fresh juices and expertly brewed coffee enhance the already memorable dining experience. The combination of quality food and friendly service elevates breakfast to more than just a meal—it’s an exceptional start to the day, fitting seamlessly with the delicious offerings for lunch and dinner. Though there were occasional remarks about service speed and noise levels from certain rooms, the overwhelming consensus celebrates the breakfast as a highlight of this charming retreat.
Dinner
The Robertson Small Hotel and Spa by The Living Journey Collection boasts an on-site restaurant that has received varied reviews from its guests. Many visitors commend the restaurant, highlighting superb, mouth-watering dishes that offer exceptional dining experiences. Patrons describe meals as being not only delicious but also presenting great value for money, often enjoying multiple dinners throughout their stay. The dining ambiance is frequently noted as a fine dining affair, with staff receiving praise for being friendly and attentive, enhancing the overall dining experience. Despite the high recommendations, some guests express disappointment, mentioning that the food did not meet their expectations in terms of quality, especially considering the price. There were also concerns about the lack of attention from the management and inconsistent standards, particularly regarding menu finesse and portion size. Overall, the restaurant is often regarded as a highlight, providing an exquisite culinary experience to many, though not without occasional criticisms.
Rooms
The Robertson Small Hotel and Spa by The Living Journey Collection offers an exquisite experience with its rooms that seamlessly blend luxury and comfort. Guests can expect spacious bedrooms that exude style and character, with each room being tastefully decorated to a high standard. The ensuite bathrooms in particular receive high praise, noted for their excellent design and generous size. Whether overlooking the lush gardens or having direct access to the inviting pools, the rooms provide a serene escape with beautifully furnished interiors.
The clever layout of bedrooms, bathrooms, and patios, particularly in poolside rooms, maximizes both privacy and relaxation. Many rooms come with patios that open directly to the pool, allowing guests to enjoy a tranquil view and the pleasant ambience of the well-maintained gardens. The attention to detail extends to the decor, with thoughtful touches that enhance the overall aesthetic and functionality of the space.
Guests frequently mention the super comfy, luxurious beds, underscoring the hotel's commitment to comfort and quality. The environment is exceptionally clean, ensuring a pristine and relaxing experience from the moment guests arrive. With such meticulous attention to design and comfort, it's no surprise that the rooms at this stylish hotel in the center of Robertson are a highlight, consistently exceeding expectations and providing a memorable stay.
Beds
The Robertson Small Hotel and Spa is renowned for the exceptional comfort of its beds, providing guests with a truly restful experience. Visitors frequently highlight the luxurious and spacious nature of the beds, noting that they contribute to an excellent night's sleep. The beds are described as very soft, assuring guests of a cozy and inviting resting place. A large king-size bed is among the accommodations that have received positive remarks, further enhancing the overall sleeping experience. While there is mention of one bed being narrow, the overwhelming consensus is that the beds are wonderfully comfortable, contributing significantly to the warm and pleasant atmosphere of the hotel.
Cleanliness
The Robertson Small Hotel and Spa by The Living Journey Collection earns high marks for cleanliness, with guests praising its clean facilities, well-maintained premises, and spotlessly clean environment. The property impresses with its immaculate standards, creating a luxurious atmosphere that combines comfort with eco-friendly amenities. Many reviews highlight the cleanliness and maintenance of the gardens, rooms, pool, and restaurants. Despite the overall positive feedback on cleanliness, a few comments suggest that certain areas could benefit from more attentive housekeeping, and there are mentions of old towels and furniture needing updates. The hotel’s tendency to remain meticulously clean even during load-shedding is appreciated, though some guests recommend a power backup system to enhance the 5-star experience. Overall, the hotel’s dedication to maintaining a pristine setting is evident, contributing to its reputation as a serene and inviting retreat.
Staff
At The Robertson Small Hotel and Spa by The Living Journey Collection, the staff consistently stands out as a remarkable aspect of the guest experience. The team is notably friendly and accommodating, making guests feel welcomed and valued throughout their stay. Their friendly demeanor and professionalism elevate the level of service, ensuring that visitors have a memorable experience. The staff's attentiveness and willingness to assist are frequently highlighted, showcasing their exceptional commitment to guest satisfaction. Moreover, the wait staff and personnel are praised for delivering excellent service with calm and attentive care, enhancing the overall dining experience with delicious offerings like the fish dinner. Clearly, the staff's dedication and helpful nature are considered one of the greatest assets of the hotel, consistently contributing to a warm and inviting atmosphere. Despite occasional comments about not meeting some individual expectations, the general consensus places the staff as a top-notch attribute of the hotel, contributing significantly to its charm and appeal.
Spa
The Robertson Small Hotel and Spa by The Living Journey Collection boasts an exceptional spa that leaves guests truly impressed. Visitors consistently highlight the excellent quality of the spa treatments, using words like relaxing, rejuvenating, and amazing to describe their experiences. The massages, particularly those provided by Amanda, are frequently praised for their excellence. Guests find the spa treatments to be both exceptional and wonderfully soothing. Whether it's a facial or a massage, the spa's offerings are noteworthy and highly recommended by those who have indulged in them. However, it's worth noting that there may be occasions when the spa is not open, which could affect the availability of these sought-after treatments. Overall, the spa is considered a standout feature of the hotel that enhances the overall guest experience.
Pool
The Robertson Small Hotel and Spa offers guests a tranquil environment, complete with picturesque pool areas that seamlessly blend into the natural beauty of the surroundings. With two pools available, each equipped with sun loungers, visitors enjoy the convenience of direct access from their rooms, allowing for private and relaxing moments right at their doorstep. The pools are favorably positioned amidst lush gardens, enhancing the serene atmosphere ideal for morning swims or lazy afternoon lounging. Descriptions of the pool as stunning and great for swimming lengths suggest quality and maintenance that lives up to expectations. The delightful addition of a private pool right in front of the bedroom provides a luxurious touch, highlighted by the captivating backdrop of manicured mountains. While the pool facilities are undoubtedly a cherished feature, the notion of having a personal pool for each room invites an intriguing prospect for future enhancement. Despite this, current offerings contribute significantly to the boutique hotel's charm, making it a worthwhile retreat for those seeking both relaxation and luxury in a beautifully maintained environment.
5 Star
The Robertson Small Hotel and Spa by The Living Journey Collection stands as a luxurious retreat, offering an overall delight in exceptional accommodation and friendly service. Guests often highlight the unbelievable attentiveness of the staff, contributing to a comforting stay reminiscent of luxury hospitality standards. The bedrooms are noted for their exceptional quality, and the bathrooms provide an experience that feels out of this world, ensuring comfort typically associated with five-star establishments.
Despite the hotel's classification as a five-star establishment, some guests feel there are aspects that do not fully align with this rating. Specifically, breakfast offerings have been critiqued as falling short of five-star expectations, and some visitors suggest improvements in handling load-shedding situations common in the region.
However, the culinary experience at the small restaurant garners praise for its excellent food and service, setting a pleasant tone for dining onsite. Overall, while opinions on its five-star status vary, the Robertson Small Hotel and Spa is described in glowing terms by many, positioning it as one of the best small luxury hotels some visitors have ever enjoyed.
Luxury
The Robertson Small Hotel and Spa by The Living Journey Collection is a hidden gem that delivers a remarkably luxurious experience, surpassing expectations on every front. Guests rave about the extraordinary level of comfort and welcoming atmosphere that envelop the well-maintained property. The attention to detail in the luxurious amenities, such as underfloor heating, enhances the overall experience. Visitors regularly find that the reality of this boutique hotel exceeds the beauty captured in online images. The cozy yet luxurious suites, combined with an exceptional restaurant where both breakfast and other meals stand out for their quality, contribute to an outstanding stay. The kindness and happiness of the staff further elevate the experience, providing top-notch service. This boutique hotel emerges as a prime choice for those seeking a luxury home-stay feel, making it easily one of South Africa’s top destinations for discerning travelers.
Yes, The Robertson Small Hotel and Spa by The Living Journey Collection has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Robertson Small Hotel and Spa by The Living Journey Collection.
No, The Robertson Small Hotel and Spa by The Living Journey Collection doesn't allow dogs.
Yes, parking facilities are available at The Robertson Small Hotel and Spa by The Living Journey Collection.
No, The Robertson Small Hotel and Spa by The Living Journey Collection doesn't have a gym.