The Gordon House Hotel
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Summary of reviewsThe Gordon House Hotel is praised for its prime location in the heart of historic Rochester. Positioned on the High Street, it offers easy access to various cultural landmarks, such as the Rochester Cathedral and Castle, as well as numerous restaurants, bars and shops. This central location makes it convenient for guests arriving by train and provides a vibrant nightlife scene, thus making it a favorite for both short and extended stays.
Breakfast experiences at the hotel receive mixed feedback. Weekend cooked breakfasts are highly lauded for their delicious and well-presented quality with an excellent English breakfast being a standout. However, the inconsistency in availability—no breakfast midweek and an extra charge on weekends—has been a point of contention. Many guests prefer the weekend offerings, yet some find the weekday in-room breakfast pack sparse but noted nearby cafes as good alternatives.
Dinner options are not available on-site, but the hotel’s proximity to a variety of dining establishments, including a fish and chip shop owned by the same proprietor, compensates well. The bar area of the hotel is noted for its ambiance, adding to the overall positive experience.
Rooms at The Gordon House Hotel receive mostly positive remarks for cleanliness and comfort. Many guests appreciate the spaciousness, charming period details and overall tranquility despite the central location. While some rooms show signs of wear and need for refurbishments, they are generally clean, well-maintained and equipped with necessary amenities, offering good value for money.
The hotel’s commitment to cleanliness is repeatedly highlighted with rooms and common areas described as spotless and well-maintained. The high standards contribute significantly to the guest experience, making it a commendable option for those valuing hygiene and comfort.
The staff at The Gordon House Hotel is frequently commended for their friendliness, politeness and helpfulness. From the owners to the front desk personnel, the staff's guest-centric approach enhances the overall experience. Their assistance with practical needs and their welcoming attitude make guests feel genuinely cared for.
While the Wi-Fi has received mixed reviews with some guests encountering connection issues, occasional positive feedback suggests potential for improvement.
The hotel’s parking facilities are generally appreciated. The secure and convenient private parking area is a noted advantage, though a few guests felt the parking fee should be included in the stay.
Beds at The Gordon House Hotel are generally well-received for their comfort, contributing to a restful sleep experience. Despite a few mentions of worn mattresses and noisy bed frames, the majority of guests enjoy the soft and cozy bedding.
In summary, The Gordon House Hotel stands out for its excellent location, cleanliness and exceptional staff service, making it a favored choice for travelers visiting Rochester.
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Breakfast experiences at the hotel receive mixed feedback. Weekend cooked breakfasts are highly lauded for their delicious and well-presented quality with an excellent English breakfast being a standout. However, the inconsistency in availability—no breakfast midweek and an extra charge on weekends—has been a point of contention. Many guests prefer the weekend offerings, yet some find the weekday in-room breakfast pack sparse but noted nearby cafes as good alternatives.
Dinner options are not available on-site, but the hotel’s proximity to a variety of dining establishments, including a fish and chip shop owned by the same proprietor, compensates well. The bar area of the hotel is noted for its ambiance, adding to the overall positive experience.
Rooms at The Gordon House Hotel receive mostly positive remarks for cleanliness and comfort. Many guests appreciate the spaciousness, charming period details and overall tranquility despite the central location. While some rooms show signs of wear and need for refurbishments, they are generally clean, well-maintained and equipped with necessary amenities, offering good value for money.
The hotel’s commitment to cleanliness is repeatedly highlighted with rooms and common areas described as spotless and well-maintained. The high standards contribute significantly to the guest experience, making it a commendable option for those valuing hygiene and comfort.
The staff at The Gordon House Hotel is frequently commended for their friendliness, politeness and helpfulness. From the owners to the front desk personnel, the staff's guest-centric approach enhances the overall experience. Their assistance with practical needs and their welcoming attitude make guests feel genuinely cared for.
While the Wi-Fi has received mixed reviews with some guests encountering connection issues, occasional positive feedback suggests potential for improvement.
The hotel’s parking facilities are generally appreciated. The secure and convenient private parking area is a noted advantage, though a few guests felt the parking fee should be included in the stay.
Beds at The Gordon House Hotel are generally well-received for their comfort, contributing to a restful sleep experience. Despite a few mentions of worn mattresses and noisy bed frames, the majority of guests enjoy the soft and cozy bedding.
In summary, The Gordon House Hotel stands out for its excellent location, cleanliness and exceptional staff service, making it a favored choice for travelers visiting Rochester.
Family Friendly Hotel
While specific family amenities are not detailed, its location in Rochester provides access to family-friendly attractions and activities.
Hotel with Free Wi-Fi
This 2-star hotel offers free WiFi, a restaurant, a bar, and a shared lounge. It also provides a 24-hour front desk.
Business Hotel
Hotel with Parking
Small Hotel
Guest Reviews
The Gordon House Hotel boasts an enviable location in the heart of historic Rochester, making it an ideal base for exploring the town's rich history and cultural landmarks. Nestled directly on the High Street, this hotel is perfectly situated for easy access to a variety of charming restaurants, bars, shops and key attractions. Guests consistently highlight its proximity to the iconic Rochester Cathedral and Castle, both just a short walk away. The hotel's central position ensures convenience for visitors arriving by train with the railway station being close by. Additionally, the central location offers a vibrant nightlife scene, catering to those looking to enjoy the local bars and pubs. The hotel's historic building adds a touch of period charm, enhancing the overall experience. With superb accessibility to all that Rochester has to offer, The Gordon House Hotel stands out as a prime choice for both short stays and extended visits in this delightful town.
The breakfast situation at The Gordon House Hotel has received mixed reviews from guests. Many guests praised the cooked breakfasts available on weekends, describing them as delicious, non-greasy, well-presented and offering good value for money. The weekend offerings, including the excellent English breakfast, were particularly noted for their taste and quality with friendly service adding to the positive experience.
However, breakfast availability is inconsistent, as it is not provided midweek and requires an extra charge on weekends. Some guests found this inconvenient and expressed disappointment with the limited and often pricey options. During the week, the hotel offers a complimentary in-room breakfast pack consisting of basic cereals and croissants, which some guests found sparse and not up to their expectations.
Guests also highlighted alternatives such as nearby cafes and bakeries, mentioning Wetherspoons, Morley's Bakery and Costa's as good options for breakfast outside the hotel. Despite the inconsistency and certain drawbacks, the weekend breakfast experience at The Gordon House Hotel generally garnered positive feedback for those fortunate enough to partake in it.
The Gordon House Hotel offers a convenient location with numerous dining options nearby, from breakfast to dinner. Guests appreciate the proximity to various restaurants, cafes and even a fish and chip shop adjacent to the hotel, owned by the same proprietor. Although the on-site restaurant is not open, the hotel's bar area is noted for its smart appearance and enjoyable ambiance. Overall, the hotel's location allows easy access to a variety of dining experiences suitable for different tastes and preferences.
The rooms at The Gordon House Hotel receive mixed but predominantly positive feedback. Guests frequently highlight the cleanliness and spaciousness of many rooms, noting that they are well-maintained and comfortable. Several rooms feature charming details such as ornate and tiled fireplaces and high ceilings, adding character to the stay. Many visitors appreciate the quietness of rooms despite their central location with some rooms offering lovely views of the cathedral and the high street.
However, some reviews mention that the decor can be somewhat dated and in need of refurbishment. Issues such as being very cold, particularly in the bathrooms or being extremely hot and airless were also noted. Some rooms were described as small but still clean and equipped with necessary amenities like tea and coffee making facilities.
In summary, while the rooms may show signs of wear and need for modern updates, guests find them generally clean, comfortable and well-equipped, offering good value for money. The location on the high street with proximity to restaurants and cafes is also a significant plus.
The beds at The Gordon House Hotel generally receive high marks for comfort with many guests finding them very comfortable. Several reviewers specifically mentioned the beds and bedding as being soft and cosy, which contributed to a restful sleep experience. Others commented on the comfort level of both the mattresses and pillows.
However, there were a few instances of dissatisfaction. Some guests found the mattresses to be old, worn or lumpy, making their sleep less comfortable. A few remarks were made about noisy bed frames and squeaky double beds. Additionally, a couple of reviews mentioned the pillows being flat or uncomfortable.
Despite these occasional negatives, the majority of feedback leans towards a positive sleeping experience with many guests enjoying a good night's sleep in clean and cosy bedding. The presence of a lovely four-poster bed was also highlighted as a positive feature by a guest. Overall, most visitors seemed pleased with the comfort provided by the beds at The Gordon House Hotel.
The Gordon House Hotel stands out for its high standards of cleanliness, making it a top choice for travelers who value a pristine environment. The rooms and common areas are consistently highlighted as very clean with several guests pointing out that their rooms were spotlessly clean and warm. Visitors frequently describe the accommodations as comfortable, tidy and well-maintained, adding to the overall pleasant experience. Although some guests noted that the rooms were on the smaller side, the cleanliness and upkeep of the hotel more than compensated for this minor drawback. Overall, the hotel is regarded as exceptionally clean and comfortable, offering good value for those seeking a reliable and hygienic place to stay. The dedication to maintaining a neat and clean environment is evident throughout the property, making it a commendable option for any traveler.
The Gordon House Hotel stands out for its exceptional focus on guest experience, strongly emphasized through overwhelmingly positive feedback about its staff. From the moment of arrival, guests are greeted with a warm welcome and friendly smiles. Both the owners and front desk staff are repeatedly praised for their friendliness, politeness and willingness to accommodate. The level of hospitality goes beyond mere courtesy with reviews highlighting an agreeable customer service approach and excellent service delivery.
Many guests noted that the staff were not only helpful but also lively, creating a pleasant and inviting atmosphere. The consistency of their kindness and support is reflected across multiple feedback points, suggesting a deeply embedded culture of guest-centric service. Additionally, the staff's helpfulness extends to practical aspects such as assistance with directions and luggage, ensuring that all needs are met promptly and efficiently.
The owners have also been singled out for their approachable and helpful demeanor, adding a personal touch to the overall experience. Waitstaff and reception personnel received commendations for their friendliness and politeness, ensuring that every interaction, whether it's a simple check-in or a dinner service, is handled with care and attention.
In summary, the Gordon House Hotel's staff have garnered high praise for their exceptional friendliness, accommodating nature and unwavering helpfulness, making every guest feel welcomed and well-assisted throughout their stay.
Guests have had mixed experiences with the WiFi at The Gordon House Hotel. While some found the Wi-Fi to be good, others reported numerous issues, such as difficulty connecting or weak signals in their rooms. Feedback indicates that the Wi-Fi did not work optimally for many with some guests experiencing dropped connections and poor overall performance. Despite these challenges, it seems that there is an occasional positive remark about the quality of the Wi-Fi, suggesting that improvements could make it a more reliable service for all visitors.
The Gordon House Hotel provides various parking options that have generally left guests satisfied. The hotel features a private and secure parking area located at the rear, which many found convenient and easy to find. The availability of onsite self-parking has been consistently noted as a helpful amenity, especially for those staying overnight. Guests appreciated the reasonable parking price of £10 per night, even though some reviews mention that it would be preferable if this fee were included in the stay.
The presence of plentiful and secure parking options, including a designated car park and the ability to securely park bikes, adds to the positive feedback. However, a few guests experienced limitations, describing the parking as poor or frustrating due to the limited spaces. Overall, the private and accessible parking facilities at The Gordon House Hotel are considered a significant advantage for visitors, enhancing their overall stay experience.
Location Show Map
Location
Breakfast
However, breakfast availability is inconsistent, as it is not provided midweek and requires an extra charge on weekends. Some guests found this inconvenient and expressed disappointment with the limited and often pricey options. During the week, the hotel offers a complimentary in-room breakfast pack consisting of basic cereals and croissants, which some guests found sparse and not up to their expectations.
Guests also highlighted alternatives such as nearby cafes and bakeries, mentioning Wetherspoons, Morley's Bakery and Costa's as good options for breakfast outside the hotel. Despite the inconsistency and certain drawbacks, the weekend breakfast experience at The Gordon House Hotel generally garnered positive feedback for those fortunate enough to partake in it.
Dinner
Rooms
However, some reviews mention that the decor can be somewhat dated and in need of refurbishment. Issues such as being very cold, particularly in the bathrooms or being extremely hot and airless were also noted. Some rooms were described as small but still clean and equipped with necessary amenities like tea and coffee making facilities.
In summary, while the rooms may show signs of wear and need for modern updates, guests find them generally clean, comfortable and well-equipped, offering good value for money. The location on the high street with proximity to restaurants and cafes is also a significant plus.
Beds
However, there were a few instances of dissatisfaction. Some guests found the mattresses to be old, worn or lumpy, making their sleep less comfortable. A few remarks were made about noisy bed frames and squeaky double beds. Additionally, a couple of reviews mentioned the pillows being flat or uncomfortable.
Despite these occasional negatives, the majority of feedback leans towards a positive sleeping experience with many guests enjoying a good night's sleep in clean and cosy bedding. The presence of a lovely four-poster bed was also highlighted as a positive feature by a guest. Overall, most visitors seemed pleased with the comfort provided by the beds at The Gordon House Hotel.
Cleanliness
Staff
Many guests noted that the staff were not only helpful but also lively, creating a pleasant and inviting atmosphere. The consistency of their kindness and support is reflected across multiple feedback points, suggesting a deeply embedded culture of guest-centric service. Additionally, the staff's helpfulness extends to practical aspects such as assistance with directions and luggage, ensuring that all needs are met promptly and efficiently.
The owners have also been singled out for their approachable and helpful demeanor, adding a personal touch to the overall experience. Waitstaff and reception personnel received commendations for their friendliness and politeness, ensuring that every interaction, whether it's a simple check-in or a dinner service, is handled with care and attention.
In summary, the Gordon House Hotel's staff have garnered high praise for their exceptional friendliness, accommodating nature and unwavering helpfulness, making every guest feel welcomed and well-assisted throughout their stay.
Wi-Fi
Parking
The presence of plentiful and secure parking options, including a designated car park and the ability to securely park bikes, adds to the positive feedback. However, a few guests experienced limitations, describing the parking as poor or frustrating due to the limited spaces. Overall, the private and accessible parking facilities at The Gordon House Hotel are considered a significant advantage for visitors, enhancing their overall stay experience.
No, The Gordon House Hotel doesn't have any pool.
No, a spa isn't available at The Gordon House Hotel.
No, The Gordon House Hotel doesn't allow dogs.
Yes, parking facilities are available at The Gordon House Hotel.
No, The Gordon House Hotel doesn't have a gym.
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