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Summary of reviewsSerways Hotel Spessart is a highly convenient and budget-friendly option for travelers, strategically located along the A3 highway at the Spessart Süd rest stop. It offers easy and efficient access for those journeying through Germany to Austria, Italy or the Netherlands, providing a restful overnight environment despite its proximity to the motorway. The hotel's location is further complemented by excellent parking facilities, making it ideal for a smooth and hassle-free stopover.
Guests praise the rooms for their modernity, cleanliness and comfort with effective soundproofing ensuring a peaceful stay. Family rooms are particularly well-received for their spaciousness and suitability for short stays. While occasional concerns about room size and temperature regulation arise, the overall sentiment is positive with the friendly and helpful staff enhancing the experience. The hotel's attention to cleanliness is consistent with bathrooms and rooms maintained to a high standard.
Dining at Serways Hotel Spessart involves options available at the adjacent motorway service station, including a McDonald's and other eateries. A 25% discount on food and drinks is a recurring highlight, appreciated for its value. Though some logistical inconveniences exist, such as the need to pay for meals separately, the variety and quality of available food are generally praised. Breakfast, starting as early as 6:00 a.m., caters well to early travelers, despite minor drawbacks like limited healthy and vegan options.
Pet owners will find the hotel accommodating with thoughtful touches like pet treats and access to a nearby forest for walking dogs. While there is a fee for pets, the pet-friendly amenities make it a comfortable choice for those traveling with furry companions. Additionally, the hotel is noted for its accessibility, providing accommodations for guests with limited mobility, although improvements are needed in maintaining functional facilities like elevators.
Free Wi-Fi at the hotel presents a mixed experience with some guests reporting strong and reliable connections, while others face issues with connectivity and usability. Clarifying instructions and improving reliability could enhance this aspect.
For families, the hotel excels with spacious family rooms and entertainment options for children. The beds receive widespread acclaim for their comfort, although some guests find them a bit firm.
In summary, Serways Hotel Spessart stands out for its strategic location, comfortable accommodations and excellent value, making it a preferred choice for travelers seeking a convenient and restful stopover. Show more
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Categories
Hotel with Free Wi-Fi
The hotel provides free Wi-Fi.
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Room Types
Single RoomThis single room features a TV, double-glazed windows, air conditioning and a private bathroom with hairdryer.
Guests can also enjoy a free bottle of water.
Family RoomThis family room accommodates up to 2 adults and 2 children. This room features a TV, double glazed-windows and a private bathroom with hairdryer. Guests can also enjoy a free bottle of water.
Double RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
Serways Hotel Spessart boasts an excellent location right along the A3 highway, making it an ideal choice for travelers seeking a convenient stopover. Perfectly positioned at the Spessart Süd rest stop, the hotel provides easy and efficient access for those journeying through Germany or en route to Austria, Italy or the Netherlands. Guests appreciate the immediate proximity to the motorway, which minimizes detours and maximizes convenience. Despite its location by the highway, the hotel manages to offer a quiet and restful environment, which is perfect for a quick overnight stay.
Travelers commend the hotel for its practical, hassle-free accessibility, allowing guests to seamlessly hop back onto their route after a relaxing night. The venue also benefits from being close to fuel stops and service areas, adding to its practicality as a transit hotel. With positive remarks on its affordability and excellent parking facilities, Serways Hotel Spessart stands out as a top-notch, budget-friendly option. Whether recovering from traffic jams or breaking up a lengthy journey, this hotel serves as an excellent stopover to ensure a smooth and restful trip.
Breakfast
Serways Hotel Spessart offers a unique breakfast experience that primarily involves dining at the adjacent motorway service station, which provides a convenient yet unconventional setup. Guests have the benefit of a 25% discount on their breakfast, making it an affordable option. The breakfast available is generally good with some praising its variety and the quality of the offerings.
Despite these positives, there are a few points of contention. Some guests feel that the choices for breakfast could be more extensive, particularly with healthy options and vegan alternatives being notably absent. Additionally, the process of ordering breakfast can cause some confusion and occasionally, the queues in the morning can be quite long.
It's important to note that breakfast begins early at 6:00 a.m., perfect for travelers needing an early start. However, the breakfast must be paid for separately and cannot be charged to the hotel room, a detail that some guests find inconvenient.
The overall sentiment indicates that while the breakfast service at Serways Hotel Spessart is satisfactory for many—offering good quality food at a discounted rate—it does have areas for improvement, particularly in terms of variety and clarity around what is included in the breakfast offer.
Dinner
The Serways Hotel Spessart offers a variety of dining choices, prominently featuring restaurants within the hotel lobby and nearby areas, including a McDonald's and other snack options. Guests can take advantage of a generous 25% discount on all food and drinks, which is a recurring highlight appreciated by many. This discount is applicable at the rest stop's dining facilities, the hotel store and even for breakfast and dinner at the roadside restaurant.
While the food quality is generally described as delicious and tasty, the prices without the discount, might seem a bit high for some. Moreover, the presence of freshly made meals and options that are available 24/7 ensure guests can find something to eat at any time, even late arrivals.
However, there are a few logistical inconveniences noted, such as roadworks affecting access between the gas station and the hotel and the necessity to pay for meals separately at the motorway service station. The absence of a traditional sit-down restaurant within the hotel itself might also be a minor drawback with dining primarily taking place in adjacent venues.
Overall, the dining experience at Serways Hotel Spessart is positively reviewed with the discount offering significant value, complemented by a variety of meal options to suit different tastes and schedules.
Rooms
Serways Hotel Spessart is an excellent choice for travelers seeking a quiet and clean place for a short stopover, particularly given its convenient motorway location. Guests frequently highlight the cleanliness and comfort of the rooms, which are often described as modern and functional. The beds in the hotel receive consistent praise for their comfort, making for a restful night even with the proximity to the motorway—thanks in part to effective soundproofing that ensures minimal noise disturbance.
Despite some rooms being smaller, they are generally found to be cozy and well-appointed with necessary amenities. The hotel offers spacious family rooms that are particularly noted for their attractiveness and suitability for brief stays. The general consensus is that the facilities, inclusive of well-maintained bathrooms, meet the needs of guests effectively.
However, there are occasional remarks regarding issues such as room temperature regulation and the presence of dust or stains in some cases. Furthermore, while the rooms are often seen to be spacious enough for a short stay, some guests found them relatively small.
Overall, the hotel receives positive feedback for its modern, clean aesthetics and functional accommodations. The friendly reception and ample parking space add to its appeal, making it a solid option for a convenient and pleasant overnight rest during a long journey.
Beds
The beds at Serways Hotel Spessart have been widely praised for their comfort with many guests commenting on how comfortable and good they found the beds. Positive remarks frequently highlight the enjoyable sleeping experience, often mentioning terms like "comfortable," "excellent," and "very comfortable" when describing the beds. Several reviews emphasize the quality of the mattresses, calling them "good" and "fine." However, some guests did note that the mattresses were on the harder side with a few mentioning that the firmness resulted in an uncomfortable night's sleep. A small number of reviews also mentioned the beds being smaller than expected. Despite these few criticisms, the general consensus is that the beds provide a comfortable place to rest and are a good feature of the hotel.
Cleanliness
Serways Hotel Spessart consistently impresses guests with its outstanding cleanliness. The cleanliness of the rooms is frequently highlighted with numerous guests describing them as very clean, neat and tidy. Bathrooms also receive significant praise for being exceptionally clean and well-maintained. The hotel rooms are modern, comfortably clean and well soundproofed, ensuring a quiet and relaxing stay even though the hotel is located near the highway.
The staff's friendliness further enhances the experience, contributing to a smooth and easy check-in and check-out process. Comfortable beds and practical, functional facilities also add to the overall positive impression. The hotel maintains high standards of hygiene in both the toilets and showers with guests repeatedly emphasizing the like-new condition of the amenities.
However, there are occasional mentions of carpets not meeting the same high standard of cleanliness seen elsewhere in the hotel with some guests noticing dirty carpet and floor issues. Despite these minor concerns, the general sentiment clearly leans towards an excellent level of cleanliness and comfort, making Serways Hotel Spessart a favored choice for many travelers.
Staff
The reviews of Serways Hotel Spessart prominently highlight the exceptional nature of its staff. Guests consistently praised the team for being friendly, courteous and extremely helpful. The receptionists were often mentioned for their kindness and willingness to assist, contributing to a positive check-in and check-out experience. Several reviews noted the staff as highly responsive and patient with a special nod to their politeness and efficiency.
The overall sentiment is that the hotel staff fosters a welcoming atmosphere, which is both accommodating and supportive to guests' needs. However, there were a few mentions indicating variability in service with some finding certain staff members less motivated or hospitable. Despite this, the general consensus remains overwhelmingly positive, marking Serways Hotel Spessart as a place where one can expect friendly faces and helpful service throughout their stay.
Wi-Fi
Guests have reported mixed experiences with the Wi-Fi at Serways Hotel Spessart. Some noted that when functioning, the Wi-Fi worked perfectly and provided powerful internet with the use of a personal code. However, many faced challenges, such as the Wi-Fi not working at all or experiencing a weak connection. There were also mentions of compatibility issues with Apple gadgets and unclear instructions on how to connect to the Wi-Fi. The necessity of fetching a Wi-Fi code from the reception, which is located in a separate building, posed an additional inconvenience for some guests. Overall, while there are instances of successful internet connectivity, improvements in clarity of instructions and reliability of the service are needed.
Parking
Visitors to 'Serways Hotel Spessart' frequently commend the hotel for its ample and convenient parking facilities. Guests appreciate the large, spacious parking areas that are both free and easily accessible. The parking lot, located immediately next to the hotel, offers a separate, fenced section that is both safe and secure, providing an additional sense of security for travelers. The location's direct access to the A3 motorway is noted with plenty of spaces available, making it easy to park close to the hotel at any time.
While some reviews mention issues like litter or poorly signposted areas, the overall sentiment is positive, highlighting the practicality and abundance of parking options. Despite occasional congestion from trucks and the need to use the gas station parking area after 11 PM, the general convenience and sufficiency of the parking arrangement remain strong points for guests. The parking experience is further enhanced by the ability to park in both the front and rear areas of the hotel, ensuring that there are always plenty of spaces available for visitors.
Family
Serways Hotel Spessart offers a welcoming experience for families traveling with children. The hotel features spacious and comfortable family rooms, some with bunk beds that children find thrilling. Many guests commend the size and cleanliness of these rooms, making them a great choice for accommodating up to four people.
Convenience is a notable aspect with baby cots often prepared in advance, easing the journey for parents with infants. The hotel provides entertainment options for children of varying ages with indoor play areas for little ones and outdoor spaces for older kids, ensuring that there's something for everyone to enjoy.
However, it's worth noting an instance where a crib promised for a baby did not arrive, hinting at occasional lapses in service. Despite this, the overall feedback emphasizes the excellent family-oriented facilities and amenities that contribute to a comfortable and enjoyable stay at Serways Hotel Spessart.
Accessible
Serways Hotel Spessart has proven to be a convenient choice for guests with limited mobility, offering accessible accommodations and fulfilling requests for rooms with disabled-friendly bathrooms. Its strategic location and easy accessibility from the highway add to its appeal, ensuring a smooth arrival for travelers. The property is described as very clean and accessible in both directions, further enhancing its suitability for guests with disabilities. However, it is worth noting that the elevator was found to be non-functional during some visits, potentially posing a challenge for those relying on this amenity. Despite this setback, the overall accessibility experience is generally positive.
Dog Friendly
Serways Hotel Spessart is known for its dog-friendly atmosphere, making it a suitable choice for those traveling with pets. Dogs are welcome and pets are accepted with ease. Special touches for pets, such as treats and toys, create a welcoming environment. The reception for dogs is commendable, often including a small goody bag and cold water to ensure pets feel comfortable upon arrival. Additionally, the hotel offers convenient access to a nearby forest, making it easy for guests to walk their dogs. While there is a fee of 15€ per dog, some guests find this cost to be excessive. Overall, Serways Hotel Spessart provides several thoughtful amenities and services for pets, ensuring a pet-friendly stay.
No, Serways Hotel Spessart doesn't have any pool.
No, a spa isn't available at Serways Hotel Spessart.
Yes, Serways Hotel Spessart welcomes dogs.
No, parking facilities aren't available at Serways Hotel Spessart.