The Westin Detroit Metropolitan Airport is consistently praised for providing an exceptional experience for travelers, primarily owing to its prime location within the McNamara Terminal of the Detroit Metro Airport. Guests frequently commend the convenience of being able to move seamlessly between the hotel and the airport gates, especially beneficial for those with early morning flights or facing delays. The hotel offers strategically positioned accommodations within the Delta terminal, ensuring international travelers with Delta enjoy quick, sheltered access without the need to go outside. The quiet ambiance, coupled with the luxury of hotel-exclusive security screenings, enhances guest satisfaction significantly.
The positive dining experiences at The Westin contribute to its favorable reputation. Breakfast is appreciated for its quality, portion size, and prompt service, with friendly staff enhancing the morning dining atmosphere. The dinner experience is equally notable with delicious, well-prepared food and excellent service. Although there are minor notes about ambiance and pricing, room service provides a convenient and tasty alternative. The restaurant Reflections is specifically highlighted for its remarkable service and food quality, delivering an experience that exceeds expectations for hotel dining.
Guests frequently note the spacious, clean, and modern rooms, lauding their design and the high standard of cleanliness maintained throughout the property. Comfort is a recurring theme, with beds frequently described as heavenly, ensuring restful sleep. Staff contribute significantly to a pleasant stay by being friendly, attentive, and professional, enhancing the welcoming environment. Their prompt and efficient service helps make early flights stress-free, reinforcing the hotel's status as an ideal choice during layovers or weekend visits.
Overall, The Westin Detroit Metropolitan Airport provides a luxurious experience, balancing convenience and comfort. Its stunning interiors and advantageous location make it a favored choice among travelers, with many expressing intentions to return for future stays. Despite minor comments regarding decor and occasional service speed, the high-quality accommodations, impressive dining, and dedicated staff make it an unparalleled airport hotel that guarantees guest satisfaction.
La Quinta Inn & Suites by Wyndham Detroit Metro Airport garners substantial praise for its excellent location, especially lauded for its close proximity to Detroit Metropolitan Wayne County Airport. Guests appreciate the convenience of being near the airport and rental car services, enhanced by a 24/7 shuttle service. The hotel’s clean facilities and friendly staff further add to its appeal, despite a few mentions of its somewhat isolated setting.
Breakfast at the hotel receives mixed reviews. Many guests commend the variety, hot options and cleanliness of the breakfast area, noting the availability of fresh fruit and sufficient selection. However, some feel the need for healthier options and criticize the quality and taste, noting occasional food supply delays and inconsistency in service.
The rooms are largely praised for their spaciousness and modern, updated design. Guests frequently highlight the cleanliness and ample amenities, including fridges, kettles and microwaves with some rooms boasting two bathrooms. While there are occasional issues with maintenance and minor inconveniences, the overall feedback on room comfort and quality is positive.
In terms of general cleanliness, the hotel receives mixed feedback. Many guests describe the facilities and rooms as clean and stylish, but some report issues such as stained carpets, damaged surfaces and occasional bugs. There is room for improvement in maintaining consistent cleanliness and upkeep to enhance guest satisfaction.
Staff at La Quinta Inn & Suites by Wyndham Detroit Metro Airport are broadly praised for their friendliness and helpfulness, particularly the front desk team. Although there are a few isolated complaints, the majority of reviews reflect a high level of customer service and professionalism, contributing to a welcoming atmosphere.
Lastly, the beds are mostly well-received, noted for their comfort and size, particularly the king-size options. While there are a few mentions of mattresses needing replacement, the overall sentiment is positive regarding bed comfort and cleanliness.
In summary, La Quinta Inn & Suites by Wyndham Detroit Metro Airport is highly regarded for its convenient location, friendly staff and comfortable accommodations with room for some improvements in breakfast variety and consistency in cleanliness.
The Baymont by Wyndham Detroit Airport/Romulus generally receives favorable reviews, particularly for its strategic location and accommodating staff. The hotel's proximity to Detroit Metropolitan Wayne County Airport (DTW), just a five-minute drive away, is a notable advantage for travelers with early or late flights. Guests highly appreciate the complimentary 24-hour shuttle service, making airport transportation seamless and stress-free. Additionally, the location is enriched by easy access to a variety of restaurants, major interstates, rental car centers and attractions like The Henry Ford Museum, all while maintaining a quiet environment undisturbed by airport or freeway noise.
The hotel staff are frequently praised for their friendliness and efficiency, particularly the front desk team and individuals like Chelsea and Sarah, who are noted for their exceptional service. The reception staff are often commended for their professionalism, enhancing the overall guest experience with their courteous and accommodating nature. Cleaning staff also contribute positively by maintaining a pleasant environment in the rooms.
However, opinions on breakfast are mixed. While some guests appreciate the complimentary breakfast for its early availability and basic offerings of sausages, scrambled eggs, bagels and yogurt, others find it lacking in variety and quality. The breakfast area is typically clean, but issues like stale bagels and minimal choices suggest room for improvement.
The rooms at the Baymont by Wyndham are generally appreciated for being spacious, clean and comfortable, equipped with amenities like comfortable beds, refrigerators and microwaves. However, some guests have noted inconsistencies in maintenance and updates, mentioning outdated decor, minor issues like slow-draining sinks and occasional unpleasant odors. While most rooms meet cleanliness expectations, common areas such as hallways and elevators are often described as dirty and in need of renovation.
The hotel's free Wi-Fi service is generally reliable, providing good connectivity and speed, although a few guests have reported intermittent issues. Parking facilities are excellent, offering convenient, safe and easy-to-navigate spaces. The hotel's extended parking plan and reliable shuttle service further enhance the convenience, especially for guests with long-term stays or mobility issues.
The comfort of the beds receives high praise, contributing significantly to a restful experience. However, the quality of the pillows garners mixed feedback with some guests finding them too flat or uncomfortable.
Overall, Baymont by Wyndham Detroit Airport/Romulus is well-regarded for its excellent location, friendly and efficient staff, comfortable rooms, reliable Wi-Fi and convenient parking and shuttle services. While the breakfast and pillows could benefit from improvements, the hotel provides a practical and comfortable stay for travelers, especially those using the nearby airport.