Hotel Balm receives high praise from guests across various aspects, particularly for its serene and scenic location, excellent food and exceptional service.
Located just a short distance from Lucerne, Hotel Balm offers a tranquil escape with stunning views of Lake Lucerne and the Swiss Alps. The peaceful setting combines the best of both worlds, providing proximity to Lucerne's attractions while maintaining a serene countryside atmosphere. Efficient transport links, including a bus stop directly in front of the hotel, make it easy for guests to explore the wider region. The ample free parking adds to the convenience for those traveling by car.
The breakfast at Hotel Balm is consistently highlighted as a standout feature. Guests appreciate the fresh and plentiful spread, which includes local products, a variety of eggs and high-quality cheeses and cold cuts. The breakfast offerings are frequently described as delicious, satisfying and superior, contributing significantly to a pleasant stay.
Dining at the hotel's restaurant is another highlight with many guests commending the high quality and artistic presentation of the meals. The Michelin-starred Pistache and the casual bistro both receive accolades for their excellent food, friendly service and enjoyable ambiance. Despite occasional closures of the restaurant and some comments on the price, the overall dining experience is highly recommended.
The rooms at Hotel Balm are spacious, clean and modern, often featuring beautiful views of the lake and mountains. Guests appreciate the comfortable beds and stylish decor, though some mention minor issues such as outdated elements or lack of air conditioning. Nevertheless, the overall satisfaction with room quality and the breathtaking views remain positive.
Cleanliness is a strong suit at Hotel Balm with the hotel and its facilities being meticulously maintained. The high standards of hygiene and the modern amenities further enhance the comfort and appeal of the accommodations.
The staff at Hotel Balm are consistently praised for their friendliness, helpfulness and efficiency. Guests frequently commend the warm and professional service, noting the staff's dedication to ensuring an enjoyable stay. Personal touches from the management and the attentive nature of the team contribute to a welcoming and hospitable environment.
Additional features such as reliable Wi-Fi, a pleasant outdoor pool and ample free parking add to the guest experience. The family-friendly atmosphere is also noted with facilities and activities that cater to children, making the hotel a great choice for family vacations.
Overall, Hotel Balm offers a well-rounded and highly praised experience with its scenic location, excellent dining, comfortable accommodations, cleanliness and exceptional staff contributing to memorable stays for its guests.
A 5 Star luxury hotel founded in 1870, blending tradition with modern and luxurious comfort.
Summary of reviews
The Grand Hotel National Luzern is a luxurious and historic five-star hotel with a central location that offers stunning views of Lake Lucerne and Pilatus. The rooms are generally beautiful, clean and spacious with comfortable beds and many feature stunning lake views and classic decor. The hotel's staff are friendly, helpful and welcoming and the spa and pool facilities are easy to use and perfect for a small wellness sequence. While some guests have had mixed experiences with the breakfast and dinner, the hotel's dining options are generally praised. The hotel's valet parking service is highly praised and the hotel's history adds to its charm. Overall, the Grand Hotel National Luzern is a must-visit destination for anyone looking for a luxurious and historic stay in Luzern.
ROESLI Guest House is a highly recommended choice for travelers visiting Lucerne, primarily due to its superb location in the heart of the city. Situated within the picturesque old town, guests have easy access to Lucerne's key attractions, historic sites, and vibrant cultural offerings, all just a short stroll away. The convenient proximity to both the train station and the charming Reuss River adds to its appeal for those keen on exploring Lucerne on foot or via public transport.
The guest house is lauded for maintaining excellent standards of cleanliness, with rooms that are consistently described as very clean and tidy, creating a warm and welcoming atmosphere. While some rooms may appear simple and compact, they serve well for short stays or city adventures. The simple dormitory-style arrangements and occasional difficulty accessing outlets are balanced by the overall cleanliness and helpfulness of the attentive staff. The staff at ROESLI Guest House are frequently praised for their exceptional friendliness and service, enhancing the overall guest experience from check-in to check-out.
The sleeping arrangements receive mixed reviews, with many guests finding the main beds comfortable and conducive to a restful night. However, the comfort of secondary beds, particularly sofa beds, can be inconsistent. Despite this, the unpretentious charm and strategic location of ROESLI Guest House make it a practical and commendable choice for those seeking clean and conveniently located accommodations in Lucerne.
Hotel Baslertor in Lucerne receives high praise for its central and accessible location, making it an ideal choice for city explorers. Nestled in the heart of Lucerne's old town, it situates guests within walking distance to key landmarks such as the Lucerne Bridge and Lake Luzern, while offering easy access to the central train and bus stations. This prime location provides a tranquil retreat amidst bustling city life, enhanced by the charming surroundings of covered bridges and picturesque streets.
The hotel does not offer onsite breakfast, yet guests find ample nearby dining options, ranging from cozy cafes to popular bistros. While some find external breakfast costs higher than expected, the staff at Hotel Baslertor are helpful in recommending nearby spots, ensuring guests start their day well.
Room accommodations are generally commended for their comfort and spaciousness, particularly the family rooms that cater to larger groups. Despite minor noise concerns and some areas appearing slightly dated, rooms are consistently described as clean, functional, and inviting. The hotel maintains high standards of cleanliness, which extend to the pool area, adding to the positive guest experience.
Staff at the hotel are often lauded for their friendliness and professionalism, contributing significantly to the welcoming atmosphere. Their helpful nature and willingness to provide information enhances the hotel’s reputation as a hospitable and accommodating choice for travelers.
Although the Wi-Fi connectivity varies, with some guests experiencing challenges during their stay, the staff are proactive in offering solutions to mitigate issues. The pool, a distinct feature during warmer months, is well-received as a relaxing oasis, especially for families with children.
Overall, Hotel Baslertor is a solid choice for those seeking a centrally located, clean, and friendly base to explore Lucerne. While reviews on bedding and Wi-Fi are mixed, the hotel's strategic location, attentive staff, and clean facilities make it a reliable and charming place to stay.
Categories
Pool
Heated Pool
Outdoor Pool
Historic
Family
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-4 out of 4 hotels in and around Root