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Summary of reviewsBastion Hotel Rotterdam Zuid offers a strategic location that appeals mainly to business travelers and event-goers at the nearby Rotterdam Ahoy arena. The proximity to major highways such as the A15 ensures easy accessibility for those traveling by car and the hotel's vicinity to local dining options and filling stations adds to its convenience. However, its distance from the city center and metro stations might be less ideal for those reliant on public transport.
The hotel's breakfast receives positive remarks for its extensive and tasty buffet, highlighted by freshly prepared items like omelettes. Guests appreciate the variety of options, although some find the cost of €17.50 steep for the selection available and have noted issues with organization during peak times. Despite these minor drawbacks, the breakfast is generally well-received with the friendly service being a notable plus.
Dinner experiences at the hotel's restaurant are mixed. While some guests find the menu limited, others praise certain dishes like the Double Bastion Burger and fish and chips for their quality. The restaurant service is generally good with friendly staff enhancing the dining experience, although there were occasional comments about slow service and cold plates.
The guest rooms are considered clean, tidy and spacious, equipped with essential amenities for a comfortable stay. Many guests find the beds comfortable and suitable for a restful night's sleep. However, there are some inconsistencies in room maintenance with occasional reports of dirty sheets and sticky floors. The air conditioning and breakfast offerings were also areas noted for potential improvement.
Staff at the Bastion Hotel Rotterdam Zuid are generally praised for their friendliness and helpfulness, contributing positively to the guest experience. Though some inconsistencies in staff behavior were reported, especially at night, the overall feedback on the staff is positive.
The hotel provides free Wi-Fi, but guest experiences vary with some appreciating the connection while others cite issues with speed and connectivity. On the other hand, the parking facilities receive high praise for their convenience, security and ample availability, definitely a significant advantage for guests with vehicles.
In conclusion, Bastion Hotel Rotterdam Zuid presents a functional and convenient option for business travelers and event attendees. While the hotel excels in location, parking and friendly service, certain areas like room maintenance, cleanliness and Wi-Fi could benefit from improvements to enhance the overall guest experience. Show more
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Categories
Hotel with Parking
Guests at this hotel benefit from free on-site parking, which is a significant advantage for those traveling by car. Parking is available subject to availability.
EV charging stations
Cheap Hotel
Located in the southern part of Rotterdam, this hotel provides affordable accommodation with easy access to major roads. It's a practical choice for travelers seeking budget lodging with convenient transportation links.
Hotel with EV Charging Stations
Bastion Hotel Rotterdam Zuid provides an electric vehicle charging point on the property, with free self-parking available for guests.
3-Star Hotel
Rated 6.8, this 3-star hotel is praised for its good value for money, comfortable accommodations, and friendly, helpful staff, offering a peaceful retreat.
Hotel with Gym
Room Types
Comfort Twin RoomThis room has a TV and private bathroom.
Deluxe Twin RoomLarger room with a TV and private bathroom.
Comfort King RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a coffee machine, as well as a wardrobe. The unit offers 1 bed.
Deluxe King RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a coffee machine, as well as a wardrobe. The unit has 1 bed.
Guest Reviews
6.8
Rated
Location
Bastion Hotel Rotterdam Zuid boasts a convenient and strategic location suitable for a variety of visitors. Positioned ideally for those with business in the harbor or attending events at the Rotterdam Ahoy arena, the hotel’s location garners frequent praise. It is notably close to major highways like the A15, enhancing its accessibility for travelers by car. Guests appreciate the easy and free parking and the hotel's vicinity to the motorway, filling stations and local dining options like McDonald's adds to its appeal.
The hotel’s central placement also favors visitors aiming to reach the ferry or working nearby industries. However, some reviews highlight the distance from the city center and the metro stations, making it less ideal for those relying on public transport. Despite this, it remains a great overnight stop for concert-goers and those with specific travel needs around the port and industrial areas.
While the hotel is somewhat isolated from central Rotterdam’s hustle and bustle, its functional attributes make it a practical choice. The proximity to the Ahoy exhibition arena, ease of access to key transport routes and a favorable position for those with business tasks in the region underscore its strengths.
Breakfast
The breakfast at Bastion Hotel Rotterdam Zuid generally receives positive feedback from guests. Many appreciate the extensive and diverse buffet, describing it as well-balanced and tasty. Freshly prepared items like omelettes are a highlight, contributing to a delicious morning experience. Guests often remark on the good variety with options for different tastes, including a selection of bread, toppings, yogurt, fresh fruit and coffee.
While the quality is praised by many, some guests feel the cost of breakfast at €17.50 is not justified by the selection available with a few mentioning it feels limited and basic. Instances of poor organization and inconsistent service during peak times have also been noted, leading to issues such as insufficient seating and understocked items. Some visitors have expressed disappointment with the early breakfast hours, particularly for those on vacation.
Despite these issues, the hotel's breakfast is generally well-received with comments highlighting its generous servings, varied options and freshness. The availability of take-away breakfast options and the ability to request freshly made omelettes are additional advantages. Guests also commend the friendly breakfast service and regard it as one of the reasons for choosing the hotel.
Dinner
Bastion Hotel Rotterdam Zuid's on-site restaurant offers a varied experience for its guests. While some found the dinner options limited and the menu somewhat sparse, others appreciated the dishes available, such as the standout Double Bastion Burger and fish and chips, which were noted for their good quality and delicious taste. The schnitzel is also mentioned as a highlight. Service at the restaurant generally received positive remarks with friendly staff enhancing the dining experience.
Guests frequently pointed out that the quality of food was in line with the price, suggesting good value for money. However, there were a few comments regarding slow service and food arriving on cold plates. The ambiance can be cozy, contributing to a pleasant dining atmosphere at the bar.
The restaurant offers both breakfast and dinner with breakfasts generally being well received. Despite some negative feedback about cleanliness and the quality-price ratio, there are positive aspects that suggest the restaurant is a reliable option for guests staying at the hotel.
Rooms
Bastion Hotel Rotterdam Zuid offers a mix of experiences when it comes to its guest rooms. On the plus side, many guests find the rooms to be clean, tidy and spacious enough for a comfortable stay. The rooms are well-decorated and come equipped with essential amenities like cupboards, safes and small refrigerators. Additionally, the beds are frequently described as comfortable, making for a restful night's sleep. The hotel structure itself is newly built and features a restaurant and bar, adding to the convenience of the stay.
However, the reviews suggest inconsistencies in room maintenance and cleanliness. Some guests reported issues like dirty sheets, sticky floors and traces of previous guests' items left behind. The rooms are described as functional but sometimes small, particularly the bathrooms. The provision of basic amenities like cotton swabs and tissues is appreciated, although there's a desire for better cleaning standards, especially with items like cups and refrigerators.
On the quieter side of the hotel, rooms are relatively peaceful, avoiding the noise from traffic and other guests. The staff is generally noted for their friendliness, contributing positively to the guest experience. The hotel is also praised for offering free parking in a closed park, which adds to its appeal.
While the rooms provide fundamental comfort and functionality, some aspects like the air conditioning system and breakfast offerings leave room for improvement. Overall, Bastion Hotel Rotterdam Zuid delivers on many fronts but could benefit from more consistent room upkeep and a few upgrades to enhance the guest experience.
Beds
At Bastion Hotel Rotterdam Zuid, guests have varied experiences with the beds. Many found the beds to be comfortable and great for a restful night's sleep, applauding their softness and comfort. Some mentioned that the mattresses provided a cozy and pleasant slumber, calling them comfy and lovely.
However, a noticeable number of guests pointed out that the beds are generally narrow and often on the softer side, which could be a drawback for those who prefer firmer support. A few reviews indicated that the beds were too soft, leading to discomfort and in some instances, even back pain. Specific mentions of sagging or deformed mattresses also suggest that the beds could benefit from an upgrade.
Overall, while a fair share of guests enjoyed a comfortable and pleasant sleeping experience, others felt that the beds at Bastion Hotel Rotterdam Zuid could be improved in terms of firmness and width.
Cleanliness
Bastion Hotel Rotterdam Zuid garners mixed reviews when it comes to cleanliness. Many guests appreciate that the rooms are clean, nicely decorated and spacious. Positive remarks highlight clean and comfortable beds and pillows, as well as a good variety at breakfast and a memorable Double Bastion Burger.
However, several reviews point out considerable issues with cleanliness. Guests frequently mention dirty rooms, dusty areas and worn and stained carpets. Complaints extend to communal spaces like hallways, the reception area and outside seating, which are described as poorly maintained. Specific problems include foul smells, dirty plates especially at the egg station and uncleaned communal stairs and corridors. There are also remarks about specific hygiene concerns such as mold in the shower and a broken toilet.
Overall, while some guests find their personal space clean and comfortable, the general consensus suggests that many areas of the hotel could benefit from a significant improvement in hygiene and cleaning practices.
Staff
The staff at Bastion Hotel Rotterdam Zuid generally receive high praise for their friendliness and helpfulness. Guests frequently mention the friendly and welcoming nature of the onsite staff, receptionists and cleaning crew. Multiple reviews highlight the kind and attentive service, particularly at check-in and during breakfast. The hotel’s breakfast buffet is noted to be excellent, accentuated by the pleasant demeanor of the staff. Many guests appreciated the early check-in accommodation and the overall positive attitude of the team, which contributed to a satisfying customer service experience.
However, some reviews indicate inconsistency in staff behavior with reports of unfriendliness and lack of enthusiasm from certain individuals, particularly at night. Instances of slow response and a lack of personal touch were also mentioned. Despite these drawbacks, the predominantly positive feedback about the staff appears to outweigh the negative, creating an impression of generally good service and a friendly atmosphere for most guests.
Wi-Fi
Visitors to Bastion Hotel Rotterdam Zuid have had mixed experiences with the hotel's Wi-Fi services. On the positive side, some guests appreciated the good internet speed and connectivity, highlighting that the Wi-Fi was generally good. However, there were several reports of weak Wi-Fi, particularly in the rooms with some guests describing the internet as pretty bad or even a bad joke, citing their inability to send emails. Issues included inconsistent speeds, unclear instructions on connecting and periods of no service. While the hotel offers Wi-Fi, it appears to have room for improvement based on guest feedback.
Parking
Bastion Hotel Rotterdam Zuid offers a variety of parking amenities that have garnered positive feedback from its guests. Visitors particularly appreciate the abundance of parking spaces available on-site, ensuring ample and hassle-free parking for all. The parking is free, which is a significant advantage for those looking to save on additional costs. The hotel provides a private, secured parking lot, adding a layer of security for guest vehicles. The location of the parking, conveniently situated right next to the hotel, is another highlighted feature, making it easy for guests to access their cars. Although the car park gates can be a bit challenging to operate at times, the overall impression of the parking facilities is favorable with guests enjoying the convenience and peace of mind that comes with secure and ample parking provisions.
3 Star
Bastion Hotel Rotterdam Zuid, positioned conveniently near the industrial and port areas of Rotterdam, offers a commendable stay for those seeking proximity to work zones. The hotel is described as basic but neat overall with cozy and spacious rooms that feature perfect showers. Despite its three-star rating, it has an abundance of parking spaces, making it an ideal choice for guests with vehicles.
However, the hotel does face some criticisms. Multiple reviews point out that the hotel looks tired and old with dusty corridors and a less than welcoming entrance area. Cleanliness appears to be a recurring issue with reports of dirty sheets and floors and rooms not being cleaned frequently enough. Guests also noted the absence of public transport nearby, which could be inconvenient for some visitors.
The breakfast experience has room for improvement with reports of dirty floors and leftover meat in the eggs. Overall, Bastion Hotel Rotterdam Zuid provides a satisfactory stay with its spacious rooms and ample parking, though certain areas, especially cleanliness and service, could benefit from attention to detail. The hotel fits its three-star rating but may not always meet guests' expectations for the price.
No, Bastion Hotel Rotterdam Zuid doesn't have any pool.
No, a spa isn't available at Bastion Hotel Rotterdam Zuid.
No, Bastion Hotel Rotterdam Zuid doesn't allow dogs.
Yes, parking facilities are available at Bastion Hotel Rotterdam Zuid.