Rotterdam Marriott Hotel
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Summary of reviewsThe Rotterdam Marriott Hotel consistently receives high praise from its guests, particularly for its prime location, breakfast offerings, room quality and staff service. Located directly across from Rotterdam Centraal Station, the hotel provides unparalleled convenience for business and leisure travelers alike. Guests appreciate the easy access to the city center, shopping streets, restaurants and public transport, making it an ideal base for sightseeing and business trips. The proximity to event venues like De Doelen enhances its appeal further.
Breakfast is regularly highlighted as a standout feature with guests commending the quality, variety and service. The combination of buffet and à la carte options, including fresh omelets, pancakes and gluten-free choices, ensures that every preference is catered for. The bright dining area with views of Rotterdam Central Station and attentive staff contribute to a delightful breakfast experience.
Dinner experiences are generally positive, particularly at the Pillars restaurant, which is noted for its quality food and friendly service. While there are occasional criticisms regarding meal variety, price and service speed, the overall dining experience is considered satisfying. The bar area is cozy and well-organized, albeit with some service and pricing complaints.
Rooms are spacious, comfortable and clean, receiving accolades for their modern touches and spectacular city views. While some reviews mention outdated furniture and minor bathroom issues, the excellent central location and overall room quality are well-received. Cleanliness is another strong point with immaculate rooms and well-maintained facilities contributing to a pleasant stay.
The staff at Rotterdam Marriott Hotel are often described as friendly, professional and helpful. Guests frequently mention feeling welcomed by the courteous and efficient team, enhancing their overall experience. Reception staff, bar and restaurant personnel and housekeeping teams are all lauded for their commitment to high-quality service.
Free Wi-Fi, while available, received mixed reviews. While some guests found the connection to be good and easy to access, others experienced weak signals and intermittent service, indicating room for improvement in this area.
The hotel gym is well-received, noted for being well-equipped and accessible around the clock. However, some guests feel that additional facilities could enhance the fitness experience.
Parking at the hotel is a mixed bag with guests appreciating the valet service but finding the cost and convenience of parking options lacking. The high prices and accessibility issues in nearby public parking garages were common concerns.
Family-oriented stays at the Rotterdam Marriott Hotel are particularly praised with special efforts made to cater to children’s needs and provide a welcoming environment. The hotel's thoughtful gestures and convenient accommodation options for families contribute to its reputation as a great choice for family trips.
For those interested in nightlife, the hotel's location near various bars, restaurants and nightclubs is ideal. Guests enjoy the vibrant local scene and the convenience of returning to the hotel’s comfortable accommodations afterward.
In summary, the Rotterdam Marriott Hotel excels in location, breakfast service, cleanliness and staff professionalism, making it a favorable choice for diverse travelers. Despite minor areas needing improvement, the hotel’s strong points ensure a comfortable and enjoyable stay.
Categories
Breakfast is regularly highlighted as a standout feature with guests commending the quality, variety and service. The combination of buffet and à la carte options, including fresh omelets, pancakes and gluten-free choices, ensures that every preference is catered for. The bright dining area with views of Rotterdam Central Station and attentive staff contribute to a delightful breakfast experience.
Dinner experiences are generally positive, particularly at the Pillars restaurant, which is noted for its quality food and friendly service. While there are occasional criticisms regarding meal variety, price and service speed, the overall dining experience is considered satisfying. The bar area is cozy and well-organized, albeit with some service and pricing complaints.
Rooms are spacious, comfortable and clean, receiving accolades for their modern touches and spectacular city views. While some reviews mention outdated furniture and minor bathroom issues, the excellent central location and overall room quality are well-received. Cleanliness is another strong point with immaculate rooms and well-maintained facilities contributing to a pleasant stay.
The staff at Rotterdam Marriott Hotel are often described as friendly, professional and helpful. Guests frequently mention feeling welcomed by the courteous and efficient team, enhancing their overall experience. Reception staff, bar and restaurant personnel and housekeeping teams are all lauded for their commitment to high-quality service.
Free Wi-Fi, while available, received mixed reviews. While some guests found the connection to be good and easy to access, others experienced weak signals and intermittent service, indicating room for improvement in this area.
The hotel gym is well-received, noted for being well-equipped and accessible around the clock. However, some guests feel that additional facilities could enhance the fitness experience.
Parking at the hotel is a mixed bag with guests appreciating the valet service but finding the cost and convenience of parking options lacking. The high prices and accessibility issues in nearby public parking garages were common concerns.
Family-oriented stays at the Rotterdam Marriott Hotel are particularly praised with special efforts made to cater to children’s needs and provide a welcoming environment. The hotel's thoughtful gestures and convenient accommodation options for families contribute to its reputation as a great choice for family trips.
For those interested in nightlife, the hotel's location near various bars, restaurants and nightclubs is ideal. Guests enjoy the vibrant local scene and the convenience of returning to the hotel’s comfortable accommodations afterward.
In summary, the Rotterdam Marriott Hotel excels in location, breakfast service, cleanliness and staff professionalism, making it a favorable choice for diverse travelers. Despite minor areas needing improvement, the hotel’s strong points ensure a comfortable and enjoyable stay.
Luxury Hotel
This 5-star hotel, with a prime location opposite Central Station, houses the Michelin-starred restaurant The Millèn. It offers 230 rooms and suites, many with skyline views, and grants access to an exclusive M Club Lounge.
Hotel Taking Steps Towards Sustainability
The Rotterdam Marriott Hotel participates in the Hotel Neutraal sustainability project. It is committed to operating responsibly by minimizing its ecological footprint and focuses on increasing the use of renewable energy. Sustainability is integrated into its business strategy from design to guest experience.
Hotel for Honeymoon
The Rotterdam Marriott Hotel provides luxurious accommodations and top-notch service. Its central location near Weena makes it convenient for exploring the city. The hotel's elegant ambiance and excellent facilities make it a great option for a honeymoon.
Hotel near Nightlife Spots
Located in the heart of Rotterdam, the Rotterdam Marriott Hotel offers proximity to the city's vibrant nightlife. Its central location provides easy access to numerous bars, clubs, and entertainment venues.
Business Hotel
The Rotterdam Marriott Hotel offers exceptional meeting rooms tailored for any business occasion. It features a spacious Rotterdam Room and Foyer with 250m² of meeting space, physically connected to De Doelen Rotterdam ICC. The hotel provides five-star service for all meetings and events, with boardrooms offering natural daylight and city views.
Accessible Hotel
This hotel provides comprehensive accessibility with wheelchair access throughout, accessible bathtubs, facilities for disabled guests, an accessible route to the fitness center, flashing door knockers, an accessible registration desk, mobility accessible rooms with non-slip grab rails, roll-in showers, toilets at wheelchair height, transfer showers, alarm clock telephone ringers, and hearing accessible rooms and/or kits.
Hotel with Gym
The Rotterdam Marriott Hotel provides a well-equipped fitness center. It is centrally located and offers bike rentals, making it convenient for guests to explore the city while maintaining their fitness routine.
Hotel with EV Charging Stations
Located opposite Rotterdam Central Station, this hotel offers EV charging stations for guests traveling with electric vehicles.
5-Star Hotel
Located in the heart of Rotterdam, this hotel provides modern luxury and convenience. It features well-equipped rooms, a fitness center, and excellent dining options, suitable for both business and leisure travelers.
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
EV charging stations
Guest Reviews
The Rotterdam Marriott Hotel boasts an enviable location, making it a prime choice for both business and leisure travelers. Positioned directly across from Rotterdam Centraal Station, the hotel offers unparalleled convenience for those arriving by train or planning to explore the city using public transport. Guests frequently mention the hotel's centrality with easy access to the city center, shopping streets, restaurants, cafes and numerous attractions within walking distance. The proximity to public transport hubs, including tram and metro stops, further enhances its appeal, making it ideal for sightseeing and day trips.
The location also proves advantageous for those attending events, concerts or conferences at nearby venues like De Doelen. Besides its strategic positioning, visitors appreciate the comfortable and spacious rooms, exceptional service and amenities the hotel provides. The central location, combined with the hotel's quality and service, contributes to a pleasant and practical stay for all types of travelers.
The breakfast experience at the Rotterdam Marriott Hotel has received widespread praise from guests with numerous positive comments highlighting its quality, variety and service. Guests frequently describe the breakfast as excellent, superb, fantastic and delicious, noting the extensive options available. Many appreciated the combination of buffet and à la carte services, allowing them to customize their meals with freshly prepared dishes such as omelets, pancakes and Eggs Royale.
The breakfast spread is noted for its generous portions and varied selection, including hot and cold items, fresh fruit juices and even gluten-free options. The quality of the offerings is consistently referred to as high with fresh products and multiple choices ensuring that there is something for every preference.
The breakfast setting also adds to the pleasant experience with some guests mentioning the bright dining area, the pleasant view of Rotterdam Central Station and the attentive, friendly staff who go out of their way to make the meal enjoyable. The service quality, including the option of room delivery, has been particularly well-received, enhancing the overall experience.
While the overwhelming majority of reviews are positive, there are a few mentions of areas for improvement, such as limited selections on certain days, high breakfast prices and occasional service slowdowns due to crowding. However, these comments are outnumbered by those expressing satisfaction with the breakfast offerings, suggesting that the Rotterdam Marriott Hotel's breakfast is a standout feature for many of its guests.
The Rotterdam Marriott Hotel offers a generally positive dining experience with notable highlights and some areas for improvement. Guests consistently praise the quality of food provided in the restaurant, describing it as very good, delicious and sometimes even gourmet. The breakfast offerings receive commendations for being enjoyable and well-prepared. Pillars restaurant, in particular, garners positive mentions for its food quality and friendly staff, although there are some criticisms about it being closed on occasion.
The bar area is frequently described as nice and cozy with good organization and management. However, some guests find the service in the bar lacking, especially late in the evening and prices for drinks, particularly wine, are noted to be high. Despite these issues, the offerings at the bar, such as the Caesar salad and cocktails, are well-received by many.
On the downside, some guests report disappointment with their meals, particularly at the Pillars bar, where the food was occasionally described as mediocre, poor for the price or lacking in variety. Specific dishes like bland pasta and curry and fishy scallops, detract from the overall experience. Additionally, some guests found dinner portions to be unreasonably small and room service to have limited options.
The hotel's location is convenient for travelers with easy access to nearby transport links and the overall ambiance and quality of the facilities receive positive feedback. Despite a few dining-related hiccups, the general consensus underscores a satisfying culinary experience with room for minor improvements.
The rooms at the Rotterdam Marriott Hotel are predominantly praised for their spaciousness and comfort, offering large and well-equipped accommodations. Many guests appreciated the comfortable beds, clean environment and modern touches. The views from the rooms, particularly those overlooking the city, were often highlighted as outstanding and beautiful. While the rooms are generally fresh and tidy, there were occasional mentions of outdated furniture and décor in need of refurbishment. The bathrooms, although spacious, were sometimes noted as being slightly outdated with minor issues like old fixtures or lack of a handheld showerhead. Some rooms were noted for being slightly too warm or having inadequate ventilation, but overall, the hotel's central location and the quality of room facilities were well-received by visitors.
The beds at Rotterdam Marriott Hotel received a blend of reactions from guests, often leaning toward the positive side. Many visitors praised the hotel for its comfortable beds, describing them as super comfortable, very comfortable and fantastic. The large, spacious beds were highlighted with some guests even calling them delicious and ultimate. Moreover, pillows and bedding generally contributed to a restful night’s sleep for most patrons.
However, not all reviews were glowing. Some guests found the beds too soft, saggy or in need of renewal, expressing discomfort and dissatisfaction. There were mentions of beds being old, heavily worn out and in bad shape. A few guests also noted that the bedding could benefit from refurbishment and pillows sometimes felt uncomfortable.
Despite these mixed opinions, the general consensus leaned towards comfort and quality sleep, making the beds a notable aspect of a stay at Rotterdam Marriott Hotel.
Rotterdam Marriott Hotel has garnered strong praise for its cleanliness with numerous guests highlighting the impeccably maintained and spotless rooms. Reviewers frequently commend the hotel for its neat, tidy and modern appearance. Clean rooms and well-maintained facilities are a recurring theme, contributing to a comfortable and pleasant stay for visitors.
The spaciousness of the rooms is noted, alongside their freshness and the high standard of cleanliness maintained throughout the accommodation. Guests appreciate that the bathrooms are clean and well-kept, contributing to an overall sense of hygiene and orderliness.
While the vast majority of reviews praise the cleanliness, a few mention areas needing improvement. Some guests noted issues such as stains on bedding, peeling paint and occasional mold or black spots in bathrooms. Additionally, there were comments about outdated furnishings and a few aspects of housekeeping that could be more thorough.
Overall, the Rotterdam Marriott Hotel stands out for its dedication to a clean and inviting environment, allowing guests to enjoy their stay with comfort and peace of mind.
Visitors to the Rotterdam Marriott Hotel consistently praise its staff for their friendliness, helpfulness and professionalism. Numerous reviews highlight the staff's courteous and welcoming demeanor, making guests feel at home from the moment they check in. Reception staff are especially commended for their efficiency and attentiveness, ensuring a smooth check-in process and being readily available to assist with any needs or concerns.
The friendliness extends beyond the reception with staff in various departments, including the bar and restaurant, receiving accolades for their positive attitude and customer-oriented service. Breakfast staff, in particular, are noted for their kind, hospitable and helpful approach, enhancing the overall dining experience.
Despite occasional language barriers, the staff's commitment to understanding and assisting guests is evident. Instances of the staff going above and beyond, such as facilitating room changes and providing prompt assistance, are frequently mentioned. Guests also appreciate the warm welcomes and the professional yet friendly service provided by the entire team, from front office to cleaning staff.
The hotel's personnel are recognized not only for their individual kindness and professionalism but also for their collective effort in creating a comfortable and pleasant stay for visitors. This consistent level of high-quality service contributes significantly to the positive experiences and the overall satisfaction of guests staying at the Rotterdam Marriott Hotel.
Rotterdam Marriott Hotel offers a mix of experiences when it comes to their Wi-Fi service. On the positive side, guests appreciated the availability of free internet, describing it as generally good and easy to access without the need for a password or registration. Some noted excellent and fast internet speeds at times, citing decent overall performance and enjoying seamless connectivity.
However, numerous guests encountered issues that marred their experience. Reports of weak and intermittent Wi-Fi signals were common with some guests experiencing inconsistent internet in their rooms or having no working internet at all. Streaming services were not supported and some guests faced image freezing on the television. There were also frustrations over the lack of free Wi-Fi in rooms and additional charges for premium high-speed access, which some found to be overpriced.
Despite the pockets of reliable service, it was evident that improvements are needed for a more consistent and robust internet experience. The hotel could benefit from upgrading their Wi-Fi infrastructure to meet the expectations of modern travelers who require reliable internet connectivity.
The gym at the Rotterdam Marriott Hotel garners generally positive feedback from guests. Many highlight that the gym is well-equipped and efficient for a real training session. The fitness center is accessible 24/7 and free of charge, offering a variety of training machines which impress many visitors. Descriptions range from good, decent and nice, to excellent and properly equipped. However, some guests note that more facilities could be added and there are mentions of the gym being closed or missing altogether. Overall, those who did experience the gym were quite satisfied, finding it a solid and appropriately equipped space for fitness during their stay.
Parking at the Rotterdam Marriott Hotel seems to be a mixed experience for guests. While there are some positive aspects, such as the availability of a valet parking service that many found top-notch and convenient, several guests highlighted issues with the parking situation. The hotel does not have private parking, relying instead on public parking garages nearby, such as Qpark, which is adjacent to the hotel and offers a daily rate of around 30 euros. Valet parking is even more expensive, costing up to 40 euros per day.
Many guests found the parking costs to be excessively high and some mentioned that parking options were limited, making it difficult to find a spot, especially directly in front of the hotel. Issues such as narrow roads and small, crowded parking spaces were also noted as problematic. Additionally, accessing the parking garage was described as complicated and not user-friendly, particularly for those with disabilities.
Despite these drawbacks, there are useful options such as booking parking online in advance for a discount and the convenience of parking under the hotel. However, the overall sentiment leans towards the parking being expensive and at times inconvenient. In summary, while the Rotterdam Marriott Hotel offers multiple parking options, potential guests should be prepared for high costs and possible challenges in navigating the parking facilities.
The Rotterdam Marriott Hotel stands out as an excellent choice for family-oriented stays, frequently praised for its ideal location for family trips. Guests appreciated the family-friendly nature of the hotel, highlighting that staff made special efforts to enhance the experience for children, such as recognizing when it was a child's first stay and arranging thoughtful gestures to make it memorable.
The hotel’s focus on children is evident, as there are performances specifically tailored for young guests, which contributes to a child-focused atmosphere. Families feel comfortable and reassured and the hotel serves as a convenient meeting point for family outings and shopping weekends.
Accommodation requests such as connecting rooms were accommodated, ensuring convenience for families traveling together. Overall, the consistent feedback points to the hotel being a perfect choice for family trips, offering a delightful experience for both adults and children. Meals, however, were noted as slightly less tailored for family needs, but the overall experience remains positive.
Despite the occasional minor noise from neighboring rooms, the Rotterdam Marriott Hotel’s commitment to creating a welcoming environment for families makes it a strong option for those seeking a balanced and enjoyable visit.
The Rotterdam Marriott Hotel is ideally situated for those looking to immerse themselves in the city's vibrant nightlife. Guests praise its proximity to various bars, restaurants and nightclubs, making it perfect for evening entertainment. The hotel is located in a quite modern area, just a short walk from a myriad of nightlife options that cater to diverse tastes.
The hotel's own bar also garners positive remarks for its great atmosphere with many guests enjoying their evenings there despite the higher prices. Overall, the convenience of being close to the center of Rotterdam ensures that visitors can easily explore the local nightlife and return to their comfortable accommodations without hassle.
The Rotterdam Marriott Hotel has garnered mixed reviews concerning its rating and services. While some guests praise it as a highly luxurious facility with true five-star comfort and amenities, others feel it falls short of the high standards expected from a five-star establishment. Many guests laud the excellent breakfast and service with some declaring it a top-notch experience worthy of its rating. The clean, spacious rooms and ultimate service with a smile are also highlighted positively.
However, there are several aspects that have left guests disappointed. Common complaints include limited facilities such as the absence of a swimming pool, poor room maintenance and the lack of certain amenities like bathrobes and bath products. Criticisms also extend to the quality of toiletries and the selection in the minibar, which some guests felt were not up to a five-star standard.
Several reviewers noted that the hotel does not meet the five-star expectations, comparing it more favorably to a four-star hotel. Issues such as long waits for orders, no coffee service before 7:00 AM and paid valet parking also detracted from the overall experience. Despite these criticisms, some business travelers found it to be a truly five-star experience for events and meetings.
Overall, while the Rotterdam Marriott Hotel offers a luxurious stay with excellent service in a prime location, it appears to have some inconsistencies that may not justify its five-star rating for all guests.
The Rotterdam Marriott Hotel consistently shines as a top choice among business travelers. Known for its business meeting facilities, the hotel offers well-equipped and convenient meeting rooms, making it ideal for corporate events and conferences. Its prime location near the train station, De Doelen congress center and other business hubs provides an added level of convenience for work-related visits.
The professional staff at the hotel are frequently commended for their ability to swiftly and effectively handle any issues, ensuring a smooth experience for guests. Notably, early check-in options and business services are also available, catering to the needs of those on tight schedules.
Business travelers appreciate the solid and well-appointed rooms, complete with dedicated work desks, which are excellent for focused work sessions. The hotel's overall amenities and facilities are highly suitable for business purposes, contributing to its reputation as a business-friendly establishment.
The Rotterdam Marriott Hotel stands out for its location, efficiency and comprehensive business-oriented services, making it a highly recommended choice for any professional on the go.
The Rotterdam Marriott Hotel stands out for its impressive accessibility features and prime location, making it an excellent choice for travelers with disabilities. Guests have highlighted that the hotel is easily reachable and conveniently located near Rotterdam Central Station, facilitating smooth arrivals by public transport. The proximity to the train station and various public transport options makes navigating around the city simple and straightforward.
The hotel’s internal accessibility features are also well-appreciated. There are spacious, quiet rooms specially adapted for disabled guests, complete with a roll-in shower and necessary facilities. Guests have noted that the wheelchair accessibility throughout the hotel is well-designed with accessible walkways and helpful reception staff ready to assist as needed.
However, it is important to mention occasional difficulties, such as finding the entrance and accessing floors by stairs. Also, certain rooms specifically adapted for disabled individuals were sometimes unavailable. Despite these minor setbacks, the overall accessibility and service quality of the Rotterdam Marriott Hotel received strong positive feedback, ensuring a comfortable stay for all guests.
The Rotterdam Marriott Hotel emerges as a delightful option for honeymooners, as reflected in several positive reviews. It is repeatedly praised as an excellent honeymoon spot with many guests labeling it a perfect destination for newlyweds. The luxurious rooms stand out, being described as very romantic, which adds to the overall charm of a romantic stay. Honeymoon packages and specific experiences may not have been explicitly mentioned, but the overall sentiment indicates that the hotel provides a romantic and luxurious ambiance ideal for special occasions like honeymoons. Highly recommended for those seeking an unforgettable start to their married life.
The Rotterdam Marriott Hotel offers an environment of luxury and comfort, evident from the superb presentation of its rooms and spaces. Guests consistently highlight the spacious, beautiful luxury rooms and beds, which contribute to the overall luxurious vibe of the hotel. The facilities are highly luxurious and the lobby and rooms exude a classy appearance, complemented by ultimate service with a smile that enhances the top-notch experience.
The hotel is well-equipped with high-quality amenities, including luxurious toiletries and tea and coffee accessories, adding to the comfort and luxury of the stay. Its central location and international allure further underscore its appeal as a premium property.
However, some reviews indicate that the luxury does not always meet the expectations set by a five-star rating. Certain aspects, such as the quality of the showers and some of the room finishes, have received criticism for not being up to the standard expected from a hotel of this caliber. While the hotel offers a warm and welcoming atmosphere surrounded by comfort and luxury, the price point has led some guests to feel that the experience does not fully justify a five-star classification. Despite some discrepancies, the overall ambiance and service generally suggest a high-quality, luxurious stay.
The Rotterdam Marriott Hotel offers an ideal setting for a romantic stay with many guests noting the romantic artwork and lovely ambience throughout the hotel. Guests frequently mention that the surrounding area is particularly enchanting in the evening, providing a beautiful view of the city illuminated at night which adds a magical touch to their stay.
The rooms themselves are highlighted as excellent for romantic getaways, featuring luxury accommodations and big windows that offer stunning views. The lovely romantic rooms and elegant facilities further enhance the overall experience.
Guests commend the sweet and helpful staff, who go above and beyond to make occasions special, such as surprising couples with cards and champagne for anniversaries. The thoughtful and personalized touches greatly contribute to an unforgettable romantic experience.
Furthermore, the hotel's central location in the heart of Rotterdam allows for easy access to explore the city's vibrant atmosphere, yet offers a serene and romantic retreat within its walls. Evenings spent at the hotel bar are also described as particularly romantic, providing a perfect end to the day.
Location Show Map
Location
The location also proves advantageous for those attending events, concerts or conferences at nearby venues like De Doelen. Besides its strategic positioning, visitors appreciate the comfortable and spacious rooms, exceptional service and amenities the hotel provides. The central location, combined with the hotel's quality and service, contributes to a pleasant and practical stay for all types of travelers.
Breakfast
The breakfast spread is noted for its generous portions and varied selection, including hot and cold items, fresh fruit juices and even gluten-free options. The quality of the offerings is consistently referred to as high with fresh products and multiple choices ensuring that there is something for every preference.
The breakfast setting also adds to the pleasant experience with some guests mentioning the bright dining area, the pleasant view of Rotterdam Central Station and the attentive, friendly staff who go out of their way to make the meal enjoyable. The service quality, including the option of room delivery, has been particularly well-received, enhancing the overall experience.
While the overwhelming majority of reviews are positive, there are a few mentions of areas for improvement, such as limited selections on certain days, high breakfast prices and occasional service slowdowns due to crowding. However, these comments are outnumbered by those expressing satisfaction with the breakfast offerings, suggesting that the Rotterdam Marriott Hotel's breakfast is a standout feature for many of its guests.
Dinner
The bar area is frequently described as nice and cozy with good organization and management. However, some guests find the service in the bar lacking, especially late in the evening and prices for drinks, particularly wine, are noted to be high. Despite these issues, the offerings at the bar, such as the Caesar salad and cocktails, are well-received by many.
On the downside, some guests report disappointment with their meals, particularly at the Pillars bar, where the food was occasionally described as mediocre, poor for the price or lacking in variety. Specific dishes like bland pasta and curry and fishy scallops, detract from the overall experience. Additionally, some guests found dinner portions to be unreasonably small and room service to have limited options.
The hotel's location is convenient for travelers with easy access to nearby transport links and the overall ambiance and quality of the facilities receive positive feedback. Despite a few dining-related hiccups, the general consensus underscores a satisfying culinary experience with room for minor improvements.
Rooms
Beds
However, not all reviews were glowing. Some guests found the beds too soft, saggy or in need of renewal, expressing discomfort and dissatisfaction. There were mentions of beds being old, heavily worn out and in bad shape. A few guests also noted that the bedding could benefit from refurbishment and pillows sometimes felt uncomfortable.
Despite these mixed opinions, the general consensus leaned towards comfort and quality sleep, making the beds a notable aspect of a stay at Rotterdam Marriott Hotel.
Cleanliness
The spaciousness of the rooms is noted, alongside their freshness and the high standard of cleanliness maintained throughout the accommodation. Guests appreciate that the bathrooms are clean and well-kept, contributing to an overall sense of hygiene and orderliness.
While the vast majority of reviews praise the cleanliness, a few mention areas needing improvement. Some guests noted issues such as stains on bedding, peeling paint and occasional mold or black spots in bathrooms. Additionally, there were comments about outdated furnishings and a few aspects of housekeeping that could be more thorough.
Overall, the Rotterdam Marriott Hotel stands out for its dedication to a clean and inviting environment, allowing guests to enjoy their stay with comfort and peace of mind.
Staff
The friendliness extends beyond the reception with staff in various departments, including the bar and restaurant, receiving accolades for their positive attitude and customer-oriented service. Breakfast staff, in particular, are noted for their kind, hospitable and helpful approach, enhancing the overall dining experience.
Despite occasional language barriers, the staff's commitment to understanding and assisting guests is evident. Instances of the staff going above and beyond, such as facilitating room changes and providing prompt assistance, are frequently mentioned. Guests also appreciate the warm welcomes and the professional yet friendly service provided by the entire team, from front office to cleaning staff.
The hotel's personnel are recognized not only for their individual kindness and professionalism but also for their collective effort in creating a comfortable and pleasant stay for visitors. This consistent level of high-quality service contributes significantly to the positive experiences and the overall satisfaction of guests staying at the Rotterdam Marriott Hotel.
Wi-Fi
However, numerous guests encountered issues that marred their experience. Reports of weak and intermittent Wi-Fi signals were common with some guests experiencing inconsistent internet in their rooms or having no working internet at all. Streaming services were not supported and some guests faced image freezing on the television. There were also frustrations over the lack of free Wi-Fi in rooms and additional charges for premium high-speed access, which some found to be overpriced.
Despite the pockets of reliable service, it was evident that improvements are needed for a more consistent and robust internet experience. The hotel could benefit from upgrading their Wi-Fi infrastructure to meet the expectations of modern travelers who require reliable internet connectivity.
Gym
Parking
Many guests found the parking costs to be excessively high and some mentioned that parking options were limited, making it difficult to find a spot, especially directly in front of the hotel. Issues such as narrow roads and small, crowded parking spaces were also noted as problematic. Additionally, accessing the parking garage was described as complicated and not user-friendly, particularly for those with disabilities.
Despite these drawbacks, there are useful options such as booking parking online in advance for a discount and the convenience of parking under the hotel. However, the overall sentiment leans towards the parking being expensive and at times inconvenient. In summary, while the Rotterdam Marriott Hotel offers multiple parking options, potential guests should be prepared for high costs and possible challenges in navigating the parking facilities.
Family
The hotel’s focus on children is evident, as there are performances specifically tailored for young guests, which contributes to a child-focused atmosphere. Families feel comfortable and reassured and the hotel serves as a convenient meeting point for family outings and shopping weekends.
Accommodation requests such as connecting rooms were accommodated, ensuring convenience for families traveling together. Overall, the consistent feedback points to the hotel being a perfect choice for family trips, offering a delightful experience for both adults and children. Meals, however, were noted as slightly less tailored for family needs, but the overall experience remains positive.
Despite the occasional minor noise from neighboring rooms, the Rotterdam Marriott Hotel’s commitment to creating a welcoming environment for families makes it a strong option for those seeking a balanced and enjoyable visit.
Nightlife
The hotel's own bar also garners positive remarks for its great atmosphere with many guests enjoying their evenings there despite the higher prices. Overall, the convenience of being close to the center of Rotterdam ensures that visitors can easily explore the local nightlife and return to their comfortable accommodations without hassle.
5 Star
However, there are several aspects that have left guests disappointed. Common complaints include limited facilities such as the absence of a swimming pool, poor room maintenance and the lack of certain amenities like bathrobes and bath products. Criticisms also extend to the quality of toiletries and the selection in the minibar, which some guests felt were not up to a five-star standard.
Several reviewers noted that the hotel does not meet the five-star expectations, comparing it more favorably to a four-star hotel. Issues such as long waits for orders, no coffee service before 7:00 AM and paid valet parking also detracted from the overall experience. Despite these criticisms, some business travelers found it to be a truly five-star experience for events and meetings.
Overall, while the Rotterdam Marriott Hotel offers a luxurious stay with excellent service in a prime location, it appears to have some inconsistencies that may not justify its five-star rating for all guests.
Business
The professional staff at the hotel are frequently commended for their ability to swiftly and effectively handle any issues, ensuring a smooth experience for guests. Notably, early check-in options and business services are also available, catering to the needs of those on tight schedules.
Business travelers appreciate the solid and well-appointed rooms, complete with dedicated work desks, which are excellent for focused work sessions. The hotel's overall amenities and facilities are highly suitable for business purposes, contributing to its reputation as a business-friendly establishment.
The Rotterdam Marriott Hotel stands out for its location, efficiency and comprehensive business-oriented services, making it a highly recommended choice for any professional on the go.
Accessible
The hotel’s internal accessibility features are also well-appreciated. There are spacious, quiet rooms specially adapted for disabled guests, complete with a roll-in shower and necessary facilities. Guests have noted that the wheelchair accessibility throughout the hotel is well-designed with accessible walkways and helpful reception staff ready to assist as needed.
However, it is important to mention occasional difficulties, such as finding the entrance and accessing floors by stairs. Also, certain rooms specifically adapted for disabled individuals were sometimes unavailable. Despite these minor setbacks, the overall accessibility and service quality of the Rotterdam Marriott Hotel received strong positive feedback, ensuring a comfortable stay for all guests.
Honeymoon
Luxury
The hotel is well-equipped with high-quality amenities, including luxurious toiletries and tea and coffee accessories, adding to the comfort and luxury of the stay. Its central location and international allure further underscore its appeal as a premium property.
However, some reviews indicate that the luxury does not always meet the expectations set by a five-star rating. Certain aspects, such as the quality of the showers and some of the room finishes, have received criticism for not being up to the standard expected from a hotel of this caliber. While the hotel offers a warm and welcoming atmosphere surrounded by comfort and luxury, the price point has led some guests to feel that the experience does not fully justify a five-star classification. Despite some discrepancies, the overall ambiance and service generally suggest a high-quality, luxurious stay.
Romantic
The rooms themselves are highlighted as excellent for romantic getaways, featuring luxury accommodations and big windows that offer stunning views. The lovely romantic rooms and elegant facilities further enhance the overall experience.
Guests commend the sweet and helpful staff, who go above and beyond to make occasions special, such as surprising couples with cards and champagne for anniversaries. The thoughtful and personalized touches greatly contribute to an unforgettable romantic experience.
Furthermore, the hotel's central location in the heart of Rotterdam allows for easy access to explore the city's vibrant atmosphere, yet offers a serene and romantic retreat within its walls. Evenings spent at the hotel bar are also described as particularly romantic, providing a perfect end to the day.
No, Rotterdam Marriott Hotel doesn't have any pool.
No, a spa isn't available at Rotterdam Marriott Hotel.
No, Rotterdam Marriott Hotel doesn't allow dogs.
Yes, parking facilities are available at Rotterdam Marriott Hotel.
Yes, Rotterdam Marriott Hotel has a gym.
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