Rotterdam, Gelderse plein 5051.919646,4.4905(Show on Map)
8.7
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
CitizenM Rotterdam is celebrated for its prime location, modern amenities and superb service, making it an ideal choice for travelers exploring the city or on business. Situated in the heart of Rotterdam near the Blaak station, the hotel provides easy access to rail, metro and tram connections. Major attractions like the Market Hall, Cube Houses and the old inner harbor are within walking distance. Despite being centrally located, the area is quiet enough for a peaceful stay and many guests enjoy fantastic views from their rooms, especially those overlooking the harbor.
The breakfast at CitizenM Rotterdam is highly recommended with guests praising its delicious, extensive and high-quality offerings. The buffet includes vegan and gluten-free options, fresh orange juice and organic products, ensuring a pleasant start to the day. Although the breakfast area can be crowded and the price considered slightly high at 18€ per person, the variety and quality justify the cost.
For dining, CitizenM offers a 24/7 bar and kitchen, ensuring guests can find something to eat at any time. While the food quality has received mixed reviews and the menu is somewhat limited, the bar's service is praised. Many guests prefer exploring local dining options nearby, adding to the hotel's appeal for those looking to immerse themselves in Rotterdam's culinary scene.
The rooms at CitizenM Rotterdam are noted for their modernity, technological innovation and efficient use of space. Stylish, well-designed and compact, the rooms offer large, comfortable beds and are spotlessly clean. Operated via an iPad, the smart control system for lights, temperature and entertainment adds to the convenience. While the rooms may be too high-tech for some and lack privacy in the bathroom area, the overall guest experience remains positive.
Guests frequently highlight the exceptional cleanliness maintained throughout the hotel, from the rooms to the common spaces. Friendly, helpful and accommodating staff contribute to a welcoming atmosphere, providing excellent service and ensuring a comfortable stay.
CitizenM Rotterdam offers fast and reliable free Wi-Fi, enhancing its appeal to both leisure and business travelers. The seamless self-check-in process and iPad-controlled room functions make for an efficient and hassle-free experience. The central location also places guests near vibrant nightlife with numerous dining options, pubs and clubs within walking distance.
The beds receive high praise for their exceptional comfort and size, accommodating a restful sleep environment with high-quality pillows and bedding. Despite some unique bed placements, guests find the overall sleeping experience delightful.
CitizenM Rotterdam delivers a high standard of service with modern, technologically advanced amenities. Its stylish, practical design and excellent location provide great value for a four-star experience, making it particularly suitable for international business travelers. The hotel’s ergonomic room layout, fast internet and well-equipped workspaces cater effectively to business needs, further solidifying its reputation as a top choice for both travelers and professionals.
Categories
Sustainability Journey
citizenM Rotterdam has achieved BREEAM In Use 'Good' certification and ensures 100% of its buildings have green building certifications. The hotel uses over 80% LED lighting, has comprehensive food waste and recycling policies, and avoids single-use plastics like straws, coffee stirrers, and water/soft drink bottles. It also features water-efficient showers and toilets, and reinvests at least 10% of profits in community and sustainability.
Nightlife
Located in central Rotterdam, citizenM provides easy access to the Stadhuisplein, known for its lively pubs and clubs. The hotel is also near Witte de Withstraat, offering additional nightlife options within walking distance.
4 Star
This trendy hotel features modern, tech-savvy rooms, a 24-hour bar, and a central location near the Blaak train station. It's a great choice for travelers who appreciate a contemporary and convenient stay.
Business
Accessible
Room Types
King RoomThe double room features air conditioning, an iPad, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
King Room - AccessibleThe double room features air conditioning, an iPad, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a flat-screen TV, a wardrobe, a safe deposit box and parquet floors. The unit has 1 bed.
King Room - High FloorThe double room offers air conditioning, an iPad, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Guest Reviews
8.7
Very Good
Review Summaries
Location
CitizenM Rotterdam is praised for its prime location in the heart of Rotterdam, making it a top choice for travelers looking to explore the city's main attractions. Right beside the Blaak station, the hotel offers easy access to rail, metro and tram connections. Guests appreciate the proximity to the Market Hall, Cube Houses and the old inner harbor, all of which are just a short walk away. The hotel is in an ideal spot for city tours, allowing visitors to reach most sights and activities within minutes.
The central location also places guests near a variety of bars, restaurants and shops, making it convenient for both daytime exploration and nightlife. Despite being in the bustling center, the location is described as quiet enough to ensure a peaceful stay. The views from the rooms, especially those overlooking the old harbor, have been highlighted as fantastic and memorable.
CitizenM’s innovative design, modern technology and friendly staff add to the overall experience, making it not just a place to stay, but a part of the Rotterdam adventure. The hotel’s interior and public areas are stylish and contemporary, offering a comfortable and enjoyable environment. For those arriving by car, the nearby parking garage is an added convenience. Overall, CitizenM Rotterdam is an excellent base for discovering the vibrant and diverse cityscape.
Breakfast
CitizenM Rotterdam has garnered commendable feedback regarding its breakfast offerings from its guests. The overall consensus is highly positive with numerous mentions of the breakfast being delicious, extensive and of high quality. The breakfast buffet is praised for its variety, including vegan and gluten-free options, which cater to diverse dietary preferences.
Guests have appreciated the freshly squeezed orange juice, aromatic coffee and a selection of fresh and organic products. The ambiance and decor of the breakfast area add to the overall pleasant experience, contributing to a homely atmosphere complimented by stylish and modern furnishings.
Despite a few remarks about the breakfast space being small and occasionally crowded, the attentive and friendly staff have received accolades for ensuring a welcoming environment. Some guests have noted that the breakfast, priced at 18€ per person, can be considered a bit expensive. However, many agree that the variety and quality provided justify the cost. For early risers and those on tight schedules, the breakfast service runs conveniently from 6am to 11am.
In summary, breakfast at CitizenM Rotterdam is highly recommended by its guests for its extensive, varied and delicious offerings, contributing positively to the overall experience at the hotel.
Dinner
CitizenM Rotterdam offers a dining experience centered around convenience and accessibility with a bar and kitchen that operate 24/7. Guests can enjoy a selection of reasonably priced food and drinks at any time of day or night. There are options for both lunch and dinner, including late-night meals, ensuring that something warm to eat is always available, even at 10 pm.
Despite the convenience, the menu offerings are relatively limited and a more extensive selection, including room service options, would enhance the dining experience. Some guests also noted that certain items, like meatballs, might not meet expectations. The food quality for dinner specifically has received mixed reviews with some suggesting exploring local dining options in Rotterdam instead.
The hotel bar is well-received for its excellent service and 24/7 availability, though it could benefit from a wider menu and the inclusion of local beers. CanteenM, while functional, might not be the most recommended dining venue compared to outside options.
CitizenM's staff, from reception to the canteen, are praised for their friendliness and service, contributing positively to the overall dining experience despite some limitations in the menu selection and the necessity to use an application for accessing the menu. For those looking to explore, Rotterdam offers a variety of nearby dining options that cater to diverse tastes.
Rooms
CitizenM Rotterdam has garnered a plethora of reviews which collectively highlight the hotel’s appeal with a keen focus on modernity, technological innovation and efficient use of space. The rooms are frequently praised for being stylish, well-designed and compact but fully functional. The comfort of the large beds and the cleanliness of the rooms stand out in numerous reviews, indicating a consistent standard of upkeep and guest satisfaction.
One of the most distinctive features is the room’s control system, operated entirely through an iPad, which guests found both innovative and convenient. These smart rooms allow for control over lighting, temperature and entertainment options, making for an immersive and user-friendly experience.
While the compact nature of the rooms might not suit those seeking expansive spaces, the clever layout and multifunctional design make them cozy and perfect for short stays. The soundproofing is also positively remarked upon, ensuring a peaceful stay despite the central location.
The view from the rooms is another highlight with many guests enjoying panoramic scenes of Rotterdam. The modern and functional decor further adds to the aesthetic appeal and despite being small, the rooms are well-equipped with the necessary amenities for a comfortable stay.
However, some reviews mention the lack of privacy in the bathroom area due to translucent walls and the sink is noted to be outside the bathroom, which some find inconvenient. Additionally, there are occasional remarks about the rooms being too high-tech for those unaccustomed to technologically advanced environments.
Overall, CitizenM Rotterdam offers a unique blend of modernity, comfort and smart functionality, ideal for tech-savvy travelers or those looking for a stylish yet efficient stay in the heart of the city. Its vibrant ambiance, complemented by friendly and clean accommodations, makes it a popular choice among many visitors.
Beds
The beds at citizenM Rotterdam are consistently praised for their exceptional comfort and size. They range from large to enormous, often described as huge, super big or spacious. Guests find the mattresses to be extremely comfortable with some noting that they were the best they've ever slept on. The pillows and bedding also receive high marks for quality and softness, adding to the overall cozy sleeping experience.
The beds are designed to accommodate tall guests and often come in king-size dimensions, ensuring plenty of room to stretch out. Despite a few mentions of the bed being a bit too firm or soft for some preferences, the overall feedback highlights a well-supported and restful sleep environment.
The bed placement can be unique, sometimes enclosed on three sides or placed sideways, which may require a bit of maneuvering. However, this design choice contributes to a snug, cocoon-like feel that many find charming. Paired with crisp, fresh linens and top-notch bedding, citizenM Rotterdam ensures a delightful and restful stay for its guests.
Cleanliness
CitizenM Rotterdam is frequently praised for its exceptional cleanliness. Guests consistently highlight the spotless condition of both rooms and common spaces, often using terms like very clean, spotless clean and super clean. The hotel maintains a modern aesthetic with rooms described as stylish, neat and well-maintained. The integration of technology, such as iPads for room controls, further adds to the convenience and comfort. High standards of hygiene are noted across various facilities, from linen and bathrooms to restrooms and amenities. While some minor issues with cleaning frequency and dusting are occasionally mentioned, the overall impression remains overwhelmingly positive, underlining the hotel's commitment to providing a clean, comfortable and pleasant stay.
Staff
'citizenM Rotterdam' is celebrated for its exceptional staff. Frequent mentions of the team being friendly, helpful and accommodating dominate the reviews. Guests appreciated the multilingual, polite and well-organized personnel, who consistently delivered superb service with a smile.
The hotel staff, including the front desk, are noted for their outstanding professionalism and courtesy, always ready to assist with any inquiries or needs. Visitors enjoyed the warm and welcoming atmosphere created by the friendly reception and bar teams, who made check-ins and check-outs smooth and efficient.
Moreover, the staff's attentiveness and responsiveness to guest requests were highlighted with many reviews praising their ability to make guests feel valued and well-taken care of throughout their stay. It's clear that 'citizenM Rotterdam' employs a team that prioritizes creating a positive and memorable experience for every guest.
Wi-Fi
CitizenM Rotterdam impresses with its modern design and technological conveniences, particularly in the realm of Wi-Fi and room control. Guests consistently praise the fast and reliable Wi-Fi, often describing it as excellent, super fast and stable. The Wi-Fi is not only high-speed but also free, providing strong connectivity throughout the hotel. This digital ease extends to the room experience with an iPad that allows for full control of lights, temperature and other room features, enhancing convenience and comfort.
The hotel’s innovative approach includes a smart room system controlled by the iPad, enabling guests to manage various functions such as lighting and temperature with ease. This setup is particularly appreciated for its user-friendly interface and the hands-free control it affords. Furthermore, the ability to use Netflix and other streaming services via the room’s iPad is a notable perk, although there are some limitations with screen sharing and sound synchronization.
CitizenM also stands out for its seamless self-check-in process, contributing to an overall efficient and hassle-free experience for guests. While there are occasional issues, such as common Wi-Fi problems and the challenge of communication pre-arrival due to reliance on chatbots, these do not seem to detract significantly from the overall guest satisfaction.
In conclusion, CitizenM Rotterdam offers a tech-savvy stay with robust Wi-Fi and room control systems, making it an excellent choice for both leisure and business travelers who appreciate modern technological conveniences.
Nightlife
CitizenM Rotterdam stands out as an excellent spot for those looking to dive into the city's vibrant nightlife. Its central location places guests right in the heart of a lively neighborhood, teeming with numerous dining options, charming restaurants and lively pubs and clubs, all within walking distance. The energetic atmosphere with vivid food markets and late-night venues just a stone's throw away, makes it a perfect starting point for evening activities. Guests can step outside and immediately feel the pulse of the city. Additionally, the hotel itself boasts a 24/7 bar offering great cocktails and tasty drinks, although there have been occasional closures due to staffing shortages. Overall, the combination of its central location, proximity to various cultural activities and nearby nightlife makes for a pleasant and engaging stay.
4 Star
CitizenM Rotterdam impresses with its modern and technologically advanced design, catering especially well to the needs of international business travelers. The hotel boasts a high standard of service and conveniences, including easy and convenient check-in procedures and standardized digital services. Guests praise the stylish and functional facilities, including advanced tech features in rooms, like tablet-controlled lighting and media.
Located in an excellent spot, CitizenM Rotterdam offers a comfortable stay with well-designed, clean and practical accommodations. Although the rooms have a contemporary and compact layout reminiscent of Japanese hotels, the spacious shared spaces compensate with carefully crafted modern interiors perfect for relaxation.
While some guests noted the absence of a kettle in the rooms, this seems a minor issue compared to the overall modern and welcoming experience. The hotel's sophisticated design and user-friendly services provide excellent value for money, making it a fantastic four-star experience. The entrance, bar and lounge areas live up to the four-star level, offering a luxurious yet practical ambiance that many find perfect.
Business
citizenM Rotterdam is a top choice for business travelers, offering an efficient and ergonomically designed room layout that aligns well with work needs. The hotel's central location provides excellent convenience for business purposes, ensuring guests can easily access nearby business hubs.
The internet speed is notably fast, catering perfectly to work-related activities and the various workspaces—including spacious common areas and dedicated business centers—are well-equipped with USB ports and other essentials. The use of technology, such as self-serve kiosks for smooth check-in and checkout, further enhances the business-friendly atmosphere.
citizenM Rotterdam also offers great facilities for meetings and business discussions and there are plenty of spots for both focused work and networking. While the lobby and communal work areas can get noisy, there are quieter laptop-friendly spots available. The variety and quality of food at breakfast cater to different tastes, ensuring guests start their day well-fueled.
Overall, the hotel is recommended for business travelers due to its efficient layout, practical amenities and reasonable pricing. Friendly staff are always on hand to address any business-related queries, making it a reliable choice for any professional stay.
Accessible
CitizenM Rotterdam earns high marks for its excellent accessibility, making it an ideal choice for travelers with disabilities. The hotel's prime location, just a minute's walk from Rotterdam Blaak train station, offers convenient access to public transportation, including multiple tram and subway lines. This ease of access makes exploring the city straightforward with many dining venues, food markets and key attractions within walking distance or a short tram ride away.
The property itself is thoughtfully designed with accessibility in mind. Features such as wheelchair-accessible rooms, fully accessible premises and special entrances for disabled guests ensure comfort and ease of movement. Technologies like adjustable lights operated via tablet add to the convenience.
Although the parking situation could be improved with some guests noting difficulties, there is an underground parking facility nearby. Overall, CitizenM Rotterdam combines a perfect location with comprehensive accessibility features, making it highly suitable for all travelers.
FAQ
No, citizenM Rotterdam doesn't have any pool.
No, a spa isn't available at citizenM Rotterdam.
No, citizenM Rotterdam doesn't allow dogs.
No, parking facilities aren't available at citizenM Rotterdam.
