Novotel Rotterdam - Schiedam is widely praised for its convenient location near major highways and transport hubs, making it an excellent base for exploring Rotterdam, The Hague, Delft and other parts of South Holland. The hotel offers easy access by car, along with nearby tram and metro stations providing straightforward connections to the city center. The peaceful and quiet surroundings, despite the proximity to main roads and the airport, enhance the guest experience. This location is also advantageous for those attending events or conferences at local venues.
The breakfast at the hotel receives overwhelmingly positive feedback for its variety and quality, featuring a rich buffet with fresh products, a range of bread, juices and warm options like omelets and fried eggs. Despite some guests feeling the cost is high, the extensive offerings generally exceed expectations and cater to various dietary needs, including halal and lactose-free choices.
Dinner at the hotel's restaurant gets mixed reviews. While some guests enjoyed delicious meals in a cozy atmosphere, others found the menu limited and the prices high. Service inconsistencies and the restaurant’s limited hours were noted, but staff were helpful in allowing guests to order food from outside when needed.
Guestrooms are mostly appreciated for their cleanliness, comfort, modern furnishings and quiet atmosphere. However, there are mentions of small room sizes, especially when accommodating families and some maintenance issues such as outdated decor and poor air conditioning. Noise from neighboring rooms and the street is a concern for some guests.
Cleanliness feedback is mixed with many guests acknowledging well-maintained rooms and public areas and diligent housekeeping staff. However, issues like dust, mold and unclean bathrooms detract from the experience with some areas needing better upkeep.
The hotel staff is frequently commended for their friendliness and approachability, contributing significantly to a welcoming ambiance. While some front desk personnel may need better training, the majority of experiences reflect a positive and supportive environment.
The wifi experience receives mixed reviews with some guests finding it strong and reliable, while others encounter weak or non-existent connections in their rooms.
The gym, although small, is generally well-regarded for being well-equipped and useful for basic workouts. Some improvements in cleanliness are suggested.
The pool is a valued feature, especially for families with many enjoying its clean state and suitability for children. However, occasional cleanliness and maintenance issues, along with the pool not being heated, are noted.
Parking facilities at the hotel are ample and secure, though some guests find the daily fee of 10 euros inconvenient.
The hotel is highly suitable for families, offering numerous child-friendly amenities such as free stays for children, dining tableware for kids, indoor and outdoor playgrounds, a pool and a children's playroom. The availability of baby beds and cots adds to the convenience, making it an ideal destination for families traveling with young ones.