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Summary of reviewsThe ibis Lille Roubaix Centre Grand-Place is centrally located in Roubaix, providing easy access to local attractions such as the McArthurGlen Designer Outlet and the Piscine Museum. The hotel's proximity to public transportation via metro and tram stations further enhances its appeal, allowing convenient travel to the broader metro area and Lille city center. Guests also appreciate the availability of on-site parking and the peaceful ambiance despite the central location, making it an excellent choice for leisure, business and events.
The breakfast experience at the hotel is generally well-received with guests praising the generous, varied buffet featuring high-quality products in a warm and pleasant breakfast room. The breakfast team has earned accolades for providing exceptional service, although there are mentions of areas for improvement such as wet trays and a lack of freshly squeezed orange juice.
Dinner at the ibis Lille Roubaix Centre Grand-Place is celebrated for offering delicious dishes, particularly flammekueche, in a friendly and welcoming setting. While the menu options might sometimes be limited, the half-board packages are popular and the occasional live music during dinner adds to the overall enjoyable dining experience.
Rooms at the hotel receive mixed feedback. Many guests find them comfortable, clean and well-equipped with praise for the comfortable bedding. However, there are recurring comments about the rooms being small, lacking soundproofing and in need of modernization and additional amenities like kettles and multiple outlets.
Cleanliness throughout the hotel is noted by many as satisfactory with clean bedding and well-maintained rooms. Yet, some guests have pointed out issues like dirty carpets, unpleasant smells in bathrooms and areas needing more thorough cleaning.
The staff at ibis Lille Roubaix Centre Grand-Place stands out for their friendliness, helpfulness and attentiveness. Their professionalism and dedication significantly enhance the guest experience, creating a welcoming atmosphere.
Wi-Fi at the hotel is a mixed bag with some guests reporting good connectivity, while others faced inconsistent and weak internet, particularly in the rooms. The lobby Wi-Fi, however, meets guests' needs more adequately.
The parking facilities are largely favorable with secure and reasonably priced options near the hotel. Despite occasional issues with cleanliness and accessibility, the convenience of on-site parking is appreciated by many guests.
The hotel is recognized as family-friendly with an accommodating atmosphere for children and pets. Though minor drawbacks such as a lack of sheets for baby cribs have been noted, the overall environment is welcoming for families.
Beds at the hotel receive positive remarks for their comfort and cleanliness with top-notch bedding contributing to a good sleep experience for most guests. Some issues like hard or sinking mattresses have been mentioned but are less frequent.
Overall, ibis Lille Roubaix Centre Grand-Place meets the expectations of a three-star hotel, offering practical and basic accommodations that are well-suited for short stays. The accessibility and thoughtful inclusiveness, particularly for guests with disabilities, add to its appeal as a convenient and comfortable lodging option in Roubaix. Show more
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Hotel with Parking
This hotel features a private paying car park on site with 41 spaces and a height limit of 1.9m, offering secure underground parking for a fee.
3-Star Hotel
This hotel is centrally located in Roubaix, offering convenience for exploring the city. It features a bar/lounge and complimentary Wi-Fi, providing good value for money. Many travellers recommend this hotel.
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Room Types
Double RoomThe double room offers air conditioning and heating, as well as a private bathroom boasting a shower. This double room provides a flat-screen TV. The unit has 1 bed.
Superior Double RoomThe double room offers air conditioning, heating, as well as a private bathroom boasting a shower. This double room features a flat-screen TV. The unit has 1 bed.
Twin RoomThe twin room offers air conditioning, heating, as well as a private bathroom boasting a shower. This twin room provides a flat-screen TV. The unit has 2 beds.
Standard Twin RoomThe twin room offers air conditioning and heating, as well as a private bathroom featuring a shower. This twin room features a flat-screen TV. The unit offers 2 beds.
Double Room - Disability AccessThe double room provides air conditioning and heating, as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Guest Reviews
7.4
Good
Location
The ibis Lille Roubaix Centre Grand-Place boasts an enviable location in the heart of Roubaix, making it a convenient choice for travelers seeking proximity to key attractions and amenities. Nestled in the city center, the hotel is within walking distance of popular shops, restaurants and landmarks, such as the McArthurGlen Designer Outlet and the Piscine Museum. Guests find the central positioning particularly advantageous, whether they are in town for leisure, business or events like the Roubaix Challenge cycle event.
The hotel's close proximity to public transportation, including metro and tram stations, provides easy access to the broader metro area and Lille city center, enhancing its appeal for both short stays and extended visits. Additionally, guests appreciate the convenience of on-site parking and the calm atmosphere despite being centrally located. Overall, the promising central location and excellent connectivity make this hotel an attractive option for visitors to Roubaix.
Breakfast
The breakfast experience at ibis Lille Roubaix Centre Grand-Place has garnered varied feedback from guests. Positively, many reviews emphasize that the breakfast is generous, varied and of good quality. Guests have lauded the hearty and plentiful buffet, describing it as complete with a nice selection and beautiful products. The breakfast room itself is noted to be warm and pleasant, creating a friendly dining environment. Multiple guests have described the breakfast as delicious, satisfying and even amazing with terms like fantastic, delightful and perfect frequently mentioned. The breakfast team in the dining room has been praised for its top-notch service.
However, some reviews highlight areas for improvement. There are mentions of breakfast trays being wet and the lack of freshly squeezed orange juice. A few guests felt the breakfast was mediocre, meager or lacked variety and choices. The expense-to-value ratio was questioned by some, pointing out the limited options despite the cost. Issues during the Covid period were also noted with pre-prepared trays limiting choice and the unavailability of certain items like butter for toast.
Overall, while the breakfast at ibis Lille Roubaix Centre Grand-Place is frequently described in a highly positive light, meeting and even exceeding many guests' expectations, there are areas mentioned that could benefit from further enhancement.
Dinner
The 'ibis Lille Roubaix Centre Grand-Place' receives commendable ratings for its dining offerings with many guests highlighting the convenience and quality of the on-site restaurant. The restaurant, which specializes in flammekueche, consistently garners positive feedback for its excellent and delicious dishes. The friendly and welcoming atmosphere of the dining area, often described as pleasant and friendly, is another appreciated aspect.
Though occasional comments mention limited dining options or menu items being unavailable, the half-board option seems to be a popular and satisfying choice for guests. Specific praises include the selection and quality of the meals, particularly the flammekueche, as well as the convenience of dining within the hotel itself.
Guests particularly enjoy the friendliness of the restaurant staff and the dining experience with some even appreciating live music during dinner. Despite some mixed remarks on the atmosphere and menu simplicity, the overall sentiment leans towards a positive dining experience, making it a noteworthy feature of the hotel.
Rooms
The rooms at ibis Lille Roubaix Centre Grand-Place receive mixed reviews. On the positive side, several guests highlight the comfort and cleanliness of the rooms, noting functional and well-maintained features. Many customers find the rooms to be well-equipped and especially praise the comfortable bedding. Some reviews mention spacious and modern rooms with clean and pleasant bathrooms, making them adequate for short stays.
However, numerous reviews note that the rooms are small, cramped and lacking in soundproofing. Issues such as low water flow in the showers, outdated décor and insufficient storage are frequently mentioned. Problems with heating, air conditioning and unpleasant odors have also been pointed out. Additionally, there seems to be a lack of amenities like kettles and multiple outlets, which can affect overall comfort.
Overall, while the rooms can be comfortable and functional for short stays, there are notable areas for improvement regarding size, modernity and additional facilities.
Beds
The beds at ibis Lille Roubaix Centre Grand-Place receive largely positive feedback from guests, particularly highlighting their comfort and cleanliness. Many found the beds to be comfortable, large and equipped with high-quality, clean bedding. Descriptions such as 'comfortable large bed' and 'super comfortable bed' are common, indicating a general satisfaction with the sleep quality. Several reviewers praised the excellent and top-notch bedding, often remarking on the comfort of both the bed and the bedding itself.
However, not all guests were equally pleased. Some pointed out issues with the mattresses, such as sinking in the middle or being too hard. There were also occasional comments about bed frames being creaky or beds being uncomfortable and firm. Despite these criticisms, the positive remarks about the bed comfort and bedding quality seem to dominate the reviews, suggesting an overall good experience for most guests when it comes to sleeping arrangements at the hotel.
Cleanliness
The ibis Lille Roubaix Centre Grand-Place offers a mixed experience when it comes to cleanliness. On a positive note, many guests found the hotel and rooms to be clean, comfortable and well-maintained. There were frequent mentions of clean bedding, spotless rooms and overall good cleanliness with some praising the daily cleaning service and modern facilities. The reception area and its proximity to public transportation were also highlighted as positive aspects, along with friendly and hospitable staff.
However, several reviews indicated issues with specific areas of the hotel. Common complaints included dirty carpets, bathrooms and toilets with an unpleasant smell noted by some. There were also remarks about rooms needing better attention to detail, such as dust on furniture and cleanliness needing improvement overall. Guests pointed out instances of only partial cleaning with some areas like the bar, parking lot and specific rooms not being clean or maintained well.
In conclusion, while many guests appreciated the cleanliness and comfort of their rooms, there were noticeable issues in certain areas that need addressing to meet higher standards.
Staff
'ibis Lille Roubaix Centre Grand-Place' boasts a standout team known for their friendliness, helpfulness and attentiveness. Multiple reviews highlight the team's exceptional kindness and professionalism, creating a welcoming atmosphere from the moment guests arrive. The reception staff, particularly praised for their friendliness and responsiveness, went above and beyond to assist guests with special mentions of individuals who made a significant positive impact.
Although there were a few mentions of language barriers and occasional unmotivated or untrained staff, the overall impression is overwhelmingly positive. Guests consistently noted the staff's ability to handle situations well, provide valuable information and maintain a pleasant demeanor. The dynamic and available team ensures a high level of customer service, making guests feel at home.
In summary, the staff at 'ibis Lille Roubaix Centre Grand-Place' are a major highlight, known for their warmth, professionalism and dedication to excellent service, significantly enhancing the overall guest experience.
Wi-Fi
The Wi-Fi experience at ibis Lille Roubaix Centre Grand-Place has received a mix of feedback from guests. While some highlighted that the Wi-Fi was good and even excellent most of the time, there were several mentions of inconsistency with reports of weak and spotty access, particularly in the rooms. Others noted that the service was unreliable and sometimes down, which affected their overall satisfaction. Despite this, the Wi-Fi in the lobby seemed to meet guests' needs adequately. Overall, while the lobby offers a better connection, improvements could be made to ensure a more consistent and robust Wi-Fi experience throughout the entire hotel.
Parking
The parking situation at 'ibis Lille Roubaix Centre Grand-Place' is generally favorable with several convenient options available. Guests appreciate the very convenient and easy parking, noting that the parking is close to the hotel and reasonably priced. They highlight the availability of secure and private parking options, including an accessible underground garage.
Despite some concerns about cleanliness and the occasional difficulty in access, the parking is seen as a well-located and safe option. The hotel offers both free and paid parking with some guests mentioning that the free parking, although sometimes hard to locate, added value to their stay.
Overall, the parking facilities at this central hotel are largely positive with guests finding it a practical aspect of their visit.
Family
The ibis Lille Roubaix Centre Grand-Place is generally recognized as a family-friendly hotel, as evidenced by the multiple mentions of its accommodating atmosphere for both families and pets. Families traveling with children and pets will find the environment welcoming with the hotel allowing dogs to stay with their owners. Furthermore, the staff is described as friendly, adding to an overall positive experience.
However, it should be noted that there are a few areas for improvement. One review mentioned that a baby crib was provided without sheets. Another pointed out that certain aspects of cleanliness could be better. Despite these minor drawbacks, the hotel seems well-equipped to handle family stays, often assigning multiple rooms to accommodate larger parties.
Overall, the ibis Lille Roubaix Centre Grand-Place offers a suitable option for families wanting a brief stay.
3 Star
The 'ibis Lille Roubaix Centre Grand-Place' hotel presents itself as a functional option ideal for a short stay, particularly for one-night visits. The facilities and services align with the expectations of a three-star establishment, offering typical amenities and comfort associated with this rating. While some guests appreciate its adequacy for a brief stay, there is noticeable feedback suggesting the overall experience does not always live up to the three-star standards with mentions of small rooms and a decline in quality compared to past years. Despite this, it remains a viable option for those seeking basic, practical accommodations.
Accessible
The ibis Lille Roubaix Centre Grand-Place receives high marks from guests for its accessibility and convenient location. Reviewers consistently highlight how the hotel is accessible in general and wheelchair-friendly with good access to all areas, making it a practical choice for guests with disabilities. Specifically, the hotel has dedicated PMR rooms available upon request, ensuring that guests with mobility needs are well-catered to.
The hotel’s prime location is also a significant draw, being well-situated near shops and takeaways, adding an element of convenience for all guests. There is also positive feedback on the inclusive policy for children, as indicated by the mention of a child breakfast charge, implying thoughtful accommodation for families. The combination of accessibility and strategic location makes the ibis Lille Roubaix Centre Grand-Place a highly recommended option for travelers seeking both comfort and convenience.
No, B&B HOTEL Lille Roubaix Centre Grand-Place doesn't have any pool.
No, a spa isn't available at B&B HOTEL Lille Roubaix Centre Grand-Place.
Yes, B&B HOTEL Lille Roubaix Centre Grand-Place welcomes dogs.
Yes, parking facilities are available at B&B HOTEL Lille Roubaix Centre Grand-Place.
No, B&B HOTEL Lille Roubaix Centre Grand-Place doesn't have a gym.