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Summary of reviewsMotel 6-Rowland Heights, CA - Los Angeles - Pomona offers a strategically convenient location that draws positive feedback from guests. Situated near major freeways, it provides easy access to Los Angeles, Pomona, and the Inland Empire, making it ideal for travelers looking to explore these areas. The motel is surrounded by a vibrant Chinese community with numerous dining options and grocery stores within walking distance, enhancing its appeal for visitors seeking convenience and cultural experiences. The quiet neighborhood, ample parking, and reasonable pricing contribute to its attractiveness for budget travelers.
Guest reviews reveal a blend of experiences when it comes to room conditions. Some visitors appreciate the updated interiors, cozy ambiance, and cleanliness, which exceed typical Motel 6 standards. The office staff is often praised for their friendliness and efficiency, contributing to pleasant check-ins. However, issues with room maintenance, such as cleanliness inconsistencies and worn-out amenities, are noted, affecting overall satisfaction.
Cleanliness is another mixed aspect of the stay. While many guests commend clean rooms and the pleasant surrounding area, issues like dirty floors, stained sheets, and pest sightings are mentioned. Noise levels from celebrations can also disrupt sleep. Despite these concerns, staff members like Carmen and Robin receive positive feedback for their exceptional customer service.
There are mixed reviews regarding the staff, with many guests highlighting positive interactions and commendable professionalism. Courteous and accommodating service from the front office staff often leaves a good impression, contributing to a satisfactory stay. Nonetheless, occasional lapses in communication and professionalism by some staff members are noted.
The beds, however, seem to be a significant area needing improvement, with many guests reporting discomfort due to sagging, worn-out mattresses. A few guests do mention satisfactorily comfortable beds, indicating an inconsistency in quality.
Overall, while Motel 6-Rowland Heights offers a convenient location and generally friendly staff, room and bed conditions, along with cleanliness, present areas for potential enhancement to improve the guest experience significantly. Show more
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Categories
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Double Room - Disability AccessThis room includes a roll-in shower and additional handicap accessible features.
Double Room - Disability Access - Roll In ShowerThis room includes a roll-in shower and additional handicap accessible features.
Queen RoomOffering cable TV, this air-conditioned room provides a desk and an en suite bathroom. Towels and linens are offered.
Quadruple RoomOffering cable TV, this air-conditioned room provides a desk and an en suite bathroom. Towels and linens are offered.
Deluxe Quadruple RoomThis air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Deluxe Queen RoomThis air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.
Deluxe Queen Room with Two Queen BedsThis air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Deluxe Queen Room - Non-SmokingThis air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.
Queen Room - Non-SmokingThis air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Quadruple Room - Disability Access - Non-SmokingThis air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen Suite - Non-SmokingThis air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.
Guest Reviews
4.9
Rated
Location
Motel 6-Rowland Heights in California boasts a convenient and accessible location that guests frequently praise. Positioned near major freeways, it provides easy access to Los Angeles and the Inland Empire, making it a strategic base for travelers. The motel is nestled in a vibrant Chinese community, offering a rich array of dining options and grocery stores within walking distance. Its proximity to numerous restaurants, malls, and practical shopping areas enhances convenience for visitors. Guests highlight the quiet and reasonably remote area, making it a great spot for budget travelers seeking both peace and practicality. With plenty of lighting and ample parking, it offers a satisfactory stay for guests looking to explore nearby attractions without the hassle of distant commuting. Overall, the geographical location combined with reasonable pricing offers a compelling choice for those visiting the area.
Rooms
Nestled conveniently near Los Angeles and Pomona, Motel 6 Rowland Heights offers a mixed experience, with guests highlighting both positive and negative aspects of their stay. On the brighter side, the updated interiors of some rooms have been noted for their cozy ambiance and aesthetic appeal. Many reviewers appreciate the cleanliness and organization of their rooms, especially when compared to typical Motel 6 standards, with some finding the beds surprisingly comfortable. Friendly and efficient office staff contribute to a pleasant check-in experience, and the location provides easy access from the freeway, with a variety of dining options and shopping centers nearby.
However, the motel seems to have inconsistencies in room maintenance, as several guests report issues with cleanliness, odors, and worn-out amenities. Complaints range from dirty bedsheets to unpleasant smells and missing room essentials. The comfort of the bed and the overall upkeep of the rooms vary, which can impact the overall satisfaction of one's stay. While guests do mention polite staff and accommodating service from the owner, ensuring consistency in room conditions could enhance the experience for future visitors.
Beds
The beds at Motel 6 in Rowland Heights, CA, a stone's throw from Los Angeles and Pomona, receive mostly critical reviews from guests. Many have noted issues with uncomfortable mattresses that often sag or cave in, and are commonly reported as worn out. The presence of springs poking through and unusual dips on the mattress are also frequently mentioned. Some guests encountered beds in undesirable conditions, including reports of unmade and dirty beds. While the majority of reviews highlight a disappointing sleeping experience, there were some mentions of comfortably soft mattresses, suggesting the condition of the beds could be inconsistent. Despite these drawbacks, the motel does provide beds that are occasionally described as satisfactory, offering some level of comfort. Overall, bed quality appears to be a significant area for improvement at this location.
Cleanliness
Motel 6 in Rowland Heights offers a mixed experience when it comes to cleanliness, as observed through guest reviews. On the positive side, many visitors appreciated the clean rooms and bedding, describing them as generally clean and meeting basic needs. The motel is often noted for its convenient location, with easy access from the freeway and a variety of nearby dining options. The staff, particularly employees like Carmen and Robin, are frequently mentioned for their friendly and helpful demeanor. Guests have found the surrounding area pleasant and appreciated the ample parking.
However, some reviews point to significant issues with cleanliness across the property. Concerns include dirty floors, stained sheets, moldy bathrooms, and an overall lack of maintenance. Reports of pests such as cockroaches have been troubling for some guests. Noise disturbances, particularly from celebrations and gatherings, have also been noted as impacting the quality of sleep. Despite some positive encounters with cleanliness and staff service, potential guests should be prepared for inconsistencies in the upkeep of the property.
Staff
At Motel 6-Rowland Heights in California, the overall experience with the hotel staff is a mixed bag, but numerous reviews highlight a range of positive interactions. Guests frequently mention the front office as helpful and accommodating, with specific employees noted for their friendliness and eagerness to assist. The reception staff is often described as courteous and quick in handling check-ins, making positive first impressions with smiling welcomes. Several guests appreciated the professionalism and empathy displayed by the staff, with some staff members going above and beyond to ensure a satisfactory stay.
There are numerous instances where the staff was recognized for being polite and quick to address concerns—such as immediately offering room changes when necessary. Reviews mention specific employees, like Carmen and Robin, positively for their helpful attitude and good mood, contributing to an enjoyable atmosphere. The housekeeping staff also received praise for their efforts to maintain clean and comfortable rooms.
Despite these positives, a few reviews point out instances of rudeness and unprofessional behavior among some staff members, including issues with communication and occasional lapses in guest service. However, the general consensus leans towards a team that, while sometimes inconsistent, often tries to be accommodating, friendly, and willing to make guests' stays as pleasant as possible.
Yes, Motel 6-Rowland Heights, CA - Los Angeles - Pomona has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Motel 6-Rowland Heights, CA - Los Angeles - Pomona.
Yes, Motel 6-Rowland Heights, CA - Los Angeles - Pomona welcomes dogs.
No, parking facilities aren't available at Motel 6-Rowland Heights, CA - Los Angeles - Pomona.
No, Motel 6-Rowland Heights, CA - Los Angeles - Pomona doesn't have a gym.