The Richard Onslow, situated in the heart of Cranleigh on the High Street, offers visitors a charming and cozy retreat with convenient access to local shops, leisure facilities and the picturesque Surrey countryside. The hotel's central location is highly praised, alongside its quiet ambiance, ample parking and overall charm.
Guests consistently commend the variety and quality of the breakfast, describing it as a highlight of their stay. The breakfast offers a stunning array of options, including highly-rated Full English and Vegetarian Full English breakfasts, served in a lovely pub atmosphere. Professional and friendly staff further enhance the enjoyable breakfast experience.
The dining experience at The Richard Onslow is also well-received with many guests praising the quality and deliciousness of the food served for dinner. The restaurant provides a warm and pleasant setting and the staff's friendliness and professionalism contribute to a memorable dining experience.
Rooms at The Richard Onslow are spacious, clean and beautifully decorated, providing a cozy and comfortable atmosphere. Guests appreciate the large comfortable beds, lovely seating areas and thoughtful amenities. The bathrooms are noted for their cleanliness and size with quality toiletries provided. Family-sized rooms and accessible accommodations with large bathrooms are available, though there are minor comments about fixture heights and temperature.
Cleanliness is another strong point with the hotel maintaining a tidy and well-kept environment. Visitors appreciate the homely atmosphere, though a few isolated comments mention areas needing attention, such as bathroom grout and carpet quality.
The exceptional staff are a standout feature at The Richard Onslow, frequently praised for their friendliness, professionalism and willingness to assist. This warm, welcoming attitude helps create a positive experience for guests from check-in to check-out.
While most guests enjoy comfortable beds, there are mixed reviews, especially regarding twin rooms and specific bedding concerns like hard mattresses and lumpy pillows. Some guests suggest a need for standardizing bed comfort across all rooms.
Overall, The Richard Onslow shines as a beautifully restored old pub with modern comforts, making it a charming and delightful destination. Its blend of classic furnishings and recent renovations, coupled with a welcoming staff and excellent dining, ensures a memorable stay.
Springfields stands out as an exceptional choice for visitors to Horsham, earning widespread acclaim for its prime location, outstanding accommodations and impeccable cleanliness. Situated conveniently close to the town center, it offers easy access to restaurants, shops and a beautiful park—all within a peaceful and quiet setting. The hotel's proximity to transportation hubs further enhances its appeal.
Guests consistently praise the hotel for its comfortable and spacious rooms, which are noted for their modern amenities and immaculate condition. Details like crisp white linens, fluffy towels and plenty of hot water contribute to a pleasant and restful stay. The beds receive particular commendation for their comfort, greatly enhancing the quality of sleep.
A standout feature is the breakfast, often described as delicious and served in a cozy, welcoming dining room. Guests appreciate the variety, quality and the petsonal touch in its preparation with options available for different dietary preferences. The helpful and friendly staff further elevate the breakfast experience, ensuring a delightful start to each day.
Cleanliness is a constant theme in reviews with the hotel described as spotless and modern. Guests are impressed by the high standards of hygiene across all areas, including the well-maintained breakfast room and en-suite bathrooms. The professional and welcoming staff significantly enhance the overall experience, contributing to the hotel's inviting and friendly atmosphere.
Parking is another benefit with available off-street spaces noted as a valuable convenience, especially given the busy surroundings. Though the parking lot can be tight for larger vehicles, the secure and free parking remains a positive aspect.
Overall, Springfields is highly recommended for its blend of excellent location, top-tier cleanliness, modern amenities and exceptional service. Combined with the friendly and accommodating staff, it offers a thoroughly enjoyable and comfortable stay.