Glee Nairobi, a Preferred LVX Hotel, emerges as an exquisite retreat for travelers seeking a blend of tranquility, luxury, and exceptional service. Strategically located outside Nairobi's bustling center, the hotel offers a serene environment perfect for family staycations, seamlessly combining seclusion with proximity to key attractions and the Village Market Shopping Centre. Guests appreciate the hotel's peaceful surroundings, which are ideal for various events and exploring Nairobi, while any location-related concerns are adeptly resolved by the hospitable staff.
The breakfast at Glee Nairobi receives considerable praise for its variety and quality, featuring a generous buffet that caters to diverse tastes. Guests highlight the early start time and commendable service, further enriching the dining experience, despite minor mentions of menu limitations and freshness issues in savory options.
Rooms at Glee Nairobi are lauded for their luxurious and comfortable ambiance, with guests enjoying spacious accommodations adorned with modern and thoughtful decor. The inviting atmosphere, complemented by beautiful views and amenities like showers and bathtubs, makes for a distinguished and memorable stay. Cleanliness is a hallmark of the hotel, with guests admiring the immaculate environments and modern aesthetics, creating a warm and tidy atmosphere enhanced by a friendly staff.
The staff at Glee Nairobi is notable for their friendliness and professionalism, making a significant impact on guests' experiences. Recognized for their exceptional hospitality and dedication to customer care, team members like Joan, Sylvia, Pitu, and William receive individual praise for enhancing the stay with their attentiveness. Despite minor communication issues, guests consistently value the staff’s efficiency and willingness to exceed expectations.
Overall, Glee Nairobi, a Preferred LVX Hotel, stands out as a premier destination, offering a harmonious blend of location, luxurious accommodations, cleanliness, and top-tier service, crafting an unforgettable experience for travelers.
Opened in 1902, Sarova Stanley is one of the first luxury hotels in Nairobi, maintaining a 5 star status today. This property is great for hosting conferences, enjoying a honeymoon, or having a culinary experience at one of their restaurants. Enjoy the antique yet luxurious charm of Sarova Stanley.
Summary of reviews
Sarova Stanley Hotel, Nairobi is a luxurious and historic hotel located in the heart of Nairobi, making it the perfect choice for both business and leisure travelers. Guests rave about the hotel's exceptional location, which is close to major tourist sites and restaurants. The breakfast is described as fantastic, incredible and exceptional with a great variety of food available and friendly staff. The rooms are spacious and well-furnished, although some guests found them slightly dated. The hotel is generally clean and hygienic with a few isolated incidents of dirty rooms and bathrooms. The staff is exceptional with guests praising them for their helpfulness, efficiency and courteousness. The pool is clean and enjoyable and the hotel's central location allows guests to enjoy the vibrant nightlife scene in the area. The beds are extremely comfortable and the hotel's old-world charm and charisma add to the overall ambience. Although the wifi may not be perfect, it's still possible to stay connected during your stay. The hotel is well-regarded as a great spot for work and play with top-notch amenities and excellent customer service. Overall, Sarova Stanley Hotel, Nairobi is a magnificent hotel with exceptional facilities and services, providing guests with an upper-class stay.
Surrounded by tranquil tropical gardens, the Fairmont Norfolk is a beloved 5 star retreat dating back to 1904. Elegant spaces invite many conferences, conventions, soirees and weddings, and the dining options are impressive with restaurants using organic beef, fresh ingredients and vegan options.
Summary of reviews
Fairmont The Norfolk is a historic and charming hotel that offers exceptional customer service. The staff are incredibly friendly, helpful and accommodating, going above and beyond to ensure guests are satisfied with their experience. The breakfast is extensive with a range of options to choose from and the freshness and quality of the food is highly praised. The rooms are a good size and furnished with great taste, providing everything guests need and more. While some guests noted the rooms could use renovation, all comfort required was present. The wonderful garden adds to the hotel's iconic status. Overall, Fairmont The Norfolk is a gem of a hotel that offers a memorable experience.
Pan Pacific Serviced Suites Nairobi receives outstanding reviews, largely due to its prime location, exceptional hospitality, and luxurious accommodations. Situated in the lively Westlands area, the property offers a central and convenient hub for travelers, with easy access to essential amenities such as shops, restaurants, and pharmacies. The tranquil and secure environment further enhances the appeal for guests seeking a peaceful experience.
The hotel's location is ideal for exploring the local scene, with spacious suites offering stunning views. New and well-maintained facilities, combined with top-notch amenities, ensure a high level of comfort and luxury. The excellent breakfast service is frequently highlighted, offering a varied buffet with local dishes that provides a satisfying start to the day, despite being considered somewhat pricey by some.
The rooms stand out for their modern design and spaciousness, making them suitable for extended stays. Visitors praise the clean, luxurious, and well-equipped apartments, which feature elegant decor, amazing views, and sparkling cleanliness that sets a high standard in Nairobi. The commitment to maintaining a pristine environment is evident, with housekeeping receiving commendations for its meticulous service.
The staff at Pan Pacific Serviced Suites Nairobi consistently receive praise for their friendliness and helpfulness, enhancing the overall experience. The reception team and specific staff members like Benson, Evans, and Faith are noted for their dedication and willingness to assist, creating a welcoming and accommodating atmosphere for guests.
Overall, Pan Pacific Serviced Suites Nairobi emerges as a top choice for travelers seeking superb location, exceptional cleanliness, and outstanding hospitality in a comfortable and luxurious setting.
The Crowne Plaza Nairobi Airport by IHG, is an excellent choice for travelers looking for a comfortable and safe experience near the airport. The hotel's proximity to the airport makes it a convenient choice for those catching an early morning flight or in transit. Guests have praised the hotel's efficient and friendly staff, who are described as lovely, wonderful, exceptional and professional. The facilities and services are noted as excellent with comfortable beds, great cuisine and exceptional cleanliness. The breakfast is highly praised for its variety and quality while the rooftop swimming pool offers a great place to relax and take in the views during your stay. Overall, the Crowne Plaza Nairobi Airport is a superb choice for a 5-star stay near the airport.
This contemporary five star hotel is located in the beating heart of Nairobi's epicenter where commerce, nightlife, shopping and dining are just outside your doorstep. Sankara hotel offers creative bars and restaurants, a stunning rooftop pool, and strives to connect guests to the rich Kenyan culture with handpicked modern African art.
Summary of reviews
Sankara Nairobi, Autograph Collection has an excellent location in the heart of Nairobi with many local attractions and great restaurants within walking distance. The staff is praised for their helpful and friendly attitude and the breakfast buffet is amazing with a wide variety of options for both healthy and indulgent eaters. The rooms offer modern and comfortable accommodations with well-organized spaces and nice amenities, but some guests mentioned minor issues with outdated rooms or difficult-to-open water bottles. The hotel is very clean and secure, although some guests noted areas where the cleanliness could be improved. The staff is described as polite, professional and eager to help with top-quality customer service. The rooftop pool is a notable feature but some guests reported it being small, not heated and more of a feature for the bar/restaurant than for guests. Despite these challenges, guests still recommend Sankara Nairobi for its convenient location and lovely rooftop pool.
Villa Rosa Kempinski is a perfect blend of European luxury with exceptional Kenyan hospitality. Entertain your tastebuds with the multiple restaurants serving Italian, Chinese, Levantine cuisines and more.
Summary of reviews
Villa Rosa Kempinski is a luxurious and top-rated hotel located in the heart of Nairobi. Guests praise its great location which is close to downtown, the airport and social activities. The breakfast is a standout feature with an incredible variety and quality of food, including vegan options. The rooms are beautifully decorated with vintage style furniture and although some may need upgrades, they are clean and well-furnished with high-quality amenities. The hotel is highly recommended for its cleanliness with COVID-19 protocols strictly observed. The staff is exceptional, providing great customer service and going above and beyond to ensure guests have an amazing stay. The spa facilities are breathtaking with a lovely pool and sauna facilities that exceeded guests' expectations. The pool area is also a lovely spot for guests to relax and unwind. The beds receive varying opinions, but overall they are comfortable and cozy. In summary, Villa Rosa Kempinski is a true gem and one of the best hotels in Nairobi, providing exceptional facilities, remarkable services and a top-notch experience.