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Summary of reviewsSafari Hotel & Convention Centre is known for its exceptional location and dedicated staff. Nestled at the base of the Kloof mountains, the hotel offers a stunning and serene environment that combines the natural beauty of Rustenberg with easy access to major routes. The staff frequently receive accolades for their friendliness and commitment to providing excellent service, contributing to a welcoming and memorable experience for guests. The breakfast service is another highlight, with guests appreciating the variety and quality of dishes, often describing it as a standout aspect of their stay.
While the hotel delivers on certain aspects, there is room for improvement in others. The spacious and comfortable rooms, especially the suites, are appreciated for their design and inviting atmosphere, though cleanliness and maintenance are inconsistent, with some guests noting issues like dust and outdated facilities. Wi-Fi is a noted concern, with many experiencing connectivity issues and inadequate coverage. The pool area is mostly praised for its cleanliness and family-friendly environment, despite occasional reports of insufficient seating and inconsistent maintenance.
Beds at the hotel have received mixed reviews, with some guests finding them to be hard and outdated, suggesting a need for refurbishment. The overall cleanliness also presents a mixed bag, with some areas, like the bathrooms, requiring more attention to meet guest expectations.
In summary, Safari Hotel & Convention Centre excels in location, breakfast, and service but faces challenges with room upkeep, Wi-Fi connectivity, and bed comfort that could benefit from further enhancement. Show more
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Hotel near Golf Courses
This hotel features mini golf on-site, providing a fun and accessible golfing activity. It is also conveniently located just minutes from the Rustenburg Golf Course, offering guests easy access to a full 18-hole course. The hotel's recreational options cater to golf lovers.
Family Friendly Hotel
Safari Hotel provides spacious rooms and a swimming pool, catering to families looking for a comfortable stay. Its central location in Rustenburg makes it convenient for exploring nearby attractions.
Hotel with Swimming Pool
The hotel features an outdoor pool, a terrace, and a garden, providing ample space for relaxation and recreation. Its family-friendly environment and convention facilities make it suitable for both leisure and business travelers.
Children's Pool Outdoor Pool
Business Hotel
This hotel is well-equipped for business travelers, offering extensive convention center facilities and multiple meeting rooms. Its location in the Rustenburg Kloof area provides a serene environment conducive to productive meetings and conferences. It combines business functionality with a relaxed atmosphere.
Hotel with Parking
The hotel has extensive parking facilities suitable for both individual travelers and large groups attending events. It offers secure and well-maintained parking areas.
3-Star Hotel
This hotel is located in a rural setting and offers an outdoor pool, a terrace, and a garden. It provides complimentary wireless internet access and features wedding services. It is a family-friendly hotel.
Hotel with Outdoor Pool
Safari Hotel & Convention Centre boasts two outdoor swimming pools, including a children's pool. The pool area is set within a tropical garden and offers sun loungers, pool umbrellas, and a poolside bar.
Hotel for Honeymoon
Accessible Hotel
Hotel with Children's Pool
Room Types
Standard Family RoomThis standard room features a bathroom, air conditioning and tea/ coffee making facilities.
Family roomThis refurbished room features a private bathroom, air conditioning and tea/coffee making facilities.
Executive RoomThis superior room features a private bathroom, air conditioning and tea/ coffee making facilities.
Standard RoomThis room comes with mountain or garden views and air conditioning.
It features tea-and-coffee making facilities, DSTV and a telephone.
Each room has en-suite bathroom. Some bathrooms have a separate shower and bath and others have a combined bath and shower.
Standard RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Standard Junior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony with garden views, this suite also features a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
6.0
Rated
Location
Safari Hotel & Convention Centre boasts an impressive location that appeals to many travelers looking for convenience and tranquility. Situated not too far from the highway, it provides easy access while offering guests stunning views of the surrounding landscape. Nestled at the bottom of the Kloof mountains, the hotel's setting is nothing short of spectacular, offering a picturesque backdrop for any stay. Visitors appreciate the perfect location, which combines the charm of Rustenberg with serene natural beauty. Many reviewers have praised the hotel's ideal positioning for providing both relaxation and accessibility, making it a choice destination over nearby alternatives.
Breakfast
At Safari Hotel & Convention Centre, breakfast seems to be a highlight for many guests, often surpassing expectations. The breakfast service is described as awesome and amazing, with outstanding attention from the kitchen staff. Well-prepared dishes and a wide array of options contribute to a satisfying morning meal experience. Guests appreciate the variety offered, with some noting that the buffet changes daily, providing fresh options to enjoy. Overall, the words used to describe the breakfast range from decent to perfect, indicating that it generally meets or exceeds standards. A few reviews mentioned minor issues, but the general consensus portrays a strong positive impression of the breakfast offered at the hotel.
Rooms
Safari Hotel & Convention Centre offers a mixed experience when it comes to rooms. Many guests appreciate the spaciousness and comfort of the rooms, with several noting that suites, particularly executive ones, are large and inviting. The design in some rooms is beautifully done, and certain rooms are well-located, such as those near the pool. Cleanliness, however, is a point of contention, with some guests reporting clean and welcoming environments, while others experienced issues with dust, unpleasant smells, and general untidiness. The presence of ants and blocked drainage systems add to the list of concerns for some visitors. Furthermore, the discrepancy between room appearances online and in reality has been noted, with many finding the rooms outdated and in need of refurbishment. Amenities, such as irons and gowns, are lacking, and there are reports of poor Wi-Fi coverage in specific areas. Overall, while some rooms deliver on comfort and size, there is room for improvement in cleanliness and upkeep.
Beds
When considering a stay at the Safari Hotel & Convention Centre, prospective guests may want to keep in mind the reviews regarding the comfort of the beds. While the facility offers a wide range of amenities and services, feedback suggests that the beds could use an update. Guests have noted that the mattresses tend to feel hard and uncomfortable, with some expressing that their home bedding offers a more pleasant sleeping experience. Additionally, there have been remarks about the beds being old and somewhat creaky, alongside furniture that might benefit from refurbishment. Twin beds pushed together have also been identified as a feature that could be improved for enhanced comfort. Overall, these insights on the beds may be helpful for travelers planning their visits to the Safari Hotel & Convention Centre.
Cleanliness
Safari Hotel & Convention Centre offers a mixed experience when it comes to cleanliness. While some guests found the rooms to be clean and welcoming, others noted a need for improvement in various areas. Certain guests have appreciated the overall clean and quiet ambiance of the place, mentioning that the environment felt refreshing. However, several reviews pointed out issues, particularly with the bathrooms, which were often described as unhygienic and in need of attention. Maintenance seems to be a recurring theme, with reports of dilapidated and dirty conditions, including worn-out towels, dusty surfaces, and old, smelly carpets. While some spaces like the dining hall were noted as occasionally untidy, the dedication of the cleaning staff was inconsistent, as highlighted by unmet needs such as towel replacement and daily linen changes. Overall, while there are moments of cleanliness and spaciousness, there is significant room for improvement to consistently meet guests' expectations.
Staff
Safari Hotel & Convention Centre boasts a team of staff that consistently receives praise for their friendliness and helpfulness. Guests commend the team for their polite and courteous demeanor, going above and beyond to ensure a memorable stay. The reception staff, in particular, stands out with their exceptional service and ability to handle queries promptly and efficiently. Ayanda, a young staff member, is singled out for commendation. The kitchen staff and receptionists are also highlighted for their amazing service, adding to the positive overall experience. Guests appreciate the effective communication and teamwork among the staff members, contributing to a warm and welcoming atmosphere at the hotel. While there are occasional remarks about inexperience, the predominant tone of the reviews highlights an enthusiastic and professional team dedicated to excellent service, creating a meaningful and pleasant experience for visitors.
Wi-Fi
Guests who have stayed at the Safari Hotel & Convention Centre have experienced significant challenges with the hotel's Wi-Fi service. Many noted that the Wi-Fi signal was weak, often resulting in frequent disconnections, making it difficult to access the internet consistently. Some guests encountered issues such as not having a Wi-Fi password provided or having no Wi-Fi coverage at all in their rooms. Additionally, attempts to use the Wi-Fi for TV resulted in very limited channel access, often restricted to just one or two channels. While the hotel might have many appealing features, reliable internet access seems to be an area in need of improvement according to guests' feedback.
Pool
The pool experience at the Safari Hotel & Convention Centre receives a mix of impressions from guests. While the swimming pool itself is often praised as good and excellent, other aspects bring varied remarks. Many guests note the pool area as impeccably clean and well-maintained, which enhances the overall enjoyment. The space caters well to both adults and children, with the little ones particularly loving the pool facilities. However, some reviews mention issues like dirty pools, including reports about the kiddies pool, indicating a need for more consistent cleaning. Seating availability by the pool is also highlighted, with some guests finding it insufficient for comfortable relaxation. Overall, the poolside area is appreciated for its ambiance, providing a pleasant setting for guests to unwind and enjoy.
Yes, Safari Hotel & Convention Centre has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Safari Hotel & Convention Centre.
No, Safari Hotel & Convention Centre doesn't allow dogs.
Yes, parking facilities are available at Safari Hotel & Convention Centre.
No, Safari Hotel & Convention Centre doesn't have a gym.