Asaal Hotel Apartments in Al-Hamra enjoys an excellent location that is frequently praised by guests for its proximity to essential services such as restaurants, cafes, markets and the old Jeddah Corniche. Despite being a bit difficult to find initially due to its back street positioning, the hotel's convenient access to Palestine Street and necessary amenities plays a crucial role in its appeal. Visitors appreciate the combination of a quiet environment that remains close to everything they might need.
The rooms in the hotel are spacious and designed creatively with some rooms featuring an impressive glass façade. Particularly noted is room 303 for its comfort and space. However, there are mixed reviews regarding room maintenance and amenities. While some rooms offer a comfortable and visually appealing stay, others fall short due to aging carpets, insufficiently dark curtains, light switch issues, water leakage from bathroom ceilings, dated furniture and inadequate cleaning supplies for multiple guests. These issues point to a need for improved maintenance and attention to detail in room cleanliness and amenities.
Cleanliness feedback reveals a divided opinion. Many guests praise the neat, clean and beautifully decorated rooms along with excellent staff cooperation at the reception. However, concerns regarding overall cleanliness arise with reports of bugs in some rooms, old carpets and bathroom doors not closing properly, indicating inconsistencies in cleaning reliability.
The hotel staff consistently receive commendations for their excellent service and courteous demeanor. Guests particularly appreciate the politeness and responsiveness of the staff with the reception team frequently highlighted for their exemplary service. The afternoon receptionist is often mentioned for their courteous behavior, significantly contributing to a positive guest experience.
Overall, Asaal Hotel Apartments in Al-Hamra offers a favorable stay due to its prime location, spacious rooms and outstanding staff service, though improvements in room maintenance and cleanliness practices would enhance the overall experience.
Casablanca Grand Hotel in Jeddah is highly commended by guests for its strategic location, cleanliness, comfortable accommodations and excellent facilities. Situated near King Abdulaziz International Airport and conveniently opposite Mall of Arabia, the hotel is perfect for travelers, shoppers and business visitors. Its proximity to essential amenities like supermarkets, dining options and the high-speed train station enhances accessibility while offering a quieter, serene environment away from Jeddah's congested areas.
The hotel's breakfast receives rave reviews for its quality, variety and presentation, featuring both Arabic and international cuisine. Guests consistently praise the delicious food and exceptional service offered by the restaurant team. Dinner options, especially the open buffet, are also highly praised for their variety and taste with special mention of the chefs' live preparations such as sushi and teppanyaki. Despite a few minor critiques regarding variety and food temperature, the overall dining experience is considered excellent thanks to the professional and hospitable service staff.
The rooms at Casablanca Grand Hotel are frequently lauded for their cleanliness, comfort and modern amenities. Spacious and equipped with smart features, they provide a luxurious and convenient environment for relaxation and productivity. Guests appreciate the meticulous housekeeping, well-maintained furnishings and additional touches like fruit plates and a variety of free coffee or tea options. Minor inconveniences, such as occasional noise and air conditioning issues, are noted but do not significantly detract from the positive overall experience.
Cleanliness throughout the hotel is a standout feature with guests consistently appreciating the immaculate rooms and spotless facilities. The attentive housekeeping and fresh ambiance contribute to a hygienic and pleasant stay.
The hotel's staff are frequently highlighted for their helpfulness and friendliness. Guests commend specific individuals for their exceptional service and efficiency, enhancing the overall guest experience. The reception team, housekeeping and restaurant staff are all noted for their professionalism and responsiveness.
The hotel's amenities, including the gym and pool, receive mixed reviews. The gym is well-equipped and features a helpful trainer, but it operates under specific timing constraints and lacks operational sauna and steam rooms. The indoor pool is clean and family-friendly, but its small size, cold water and restrictive hours are noted drawbacks.
Families find the hotel particularly welcoming, appreciating the cleanliness, comfortable rooms and family-friendly spaces. The hotel staff goes above and beyond to ensure a pleasant stay for families, making it an ideal choice for those traveling with children.
While the free WIFI and internet connection receive mixed reviews, the hotel generally offers a satisfactory online experience when functioning well. The beds at Casablanca Grand Hotel are consistently praised for their exceptional comfort, contributing to an overall restful and enjoyable stay.
In sum, Casablanca Grand Hotel offers a blend of convenience, luxury and excellent service, making it a highly recommended choice for travelers visiting Jeddah.