Universal Hotel Perla

S'Illot 39.56541700, 3.37257300 , Cards, 1 (Show on Map)
8.2
Very Good


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Summary of reviewsUniversal Hotel Perla, with its prime beachfront location in the serene town of S'illot, has received widespread acclaim from guests for its picturesque setting that offers stunning ocean views from nearly every room. The hotel's vicinity to public transportation, local restaurants, and shops adds to its convenience and appeal as a holiday destination. The interior of the hotel, including amenities like the bar and sky bar, beautifully complements its natural surroundings, and the consistently commended cleanliness and attentive service foster a welcoming atmosphere.

The dining experience is another highlight, particularly the breakfast and dinner offerings. The breakfast buffet is noted for its freshness, variety, and flavorful dishes, with Chef Juan Antonio receiving special praise. Though some guests mention a tendency towards monotony for long stays, the overall dining experience remains highly rated. Dinner is equally well-received, featuring a diverse selection and meticulous attention to quality and presentation, though some guests wish for longer dining hours.

Rooms are appreciated for their modern design, cleanliness, and comfort. Many highlight the stunning sea views and the attentive daily cleaning service. However, some guests have noted issues with sound insulation and occasional maintenance concerns, such as air conditioning glitches. Despite these, the superior rooms are often praised for their quietness and breathtaking vistas.

Exceptional cleanliness throughout the hotel, from public areas to rooms, is frequently mentioned, supported by the diligent efforts of the housekeeping staff. The friendly and multilingual staff are lauded for their helpful and responsive service, enhancing the overall guest experience.

The swimming facilities include both indoor and outdoor pools, with the latter providing ample sunbeds but occasionally described as small during peak times. Beach lovers will appreciate the hotel’s close proximity to the beach, where they can enjoy private and beautiful surroundings.

For families, Universal Hotel Perla is an excellent choice, offering child-friendly amenities such as a mini disco and various entertainment options. The property's commitment to providing a lively, family-oriented atmosphere is noted by many guests.

Beds receive mixed reviews, with some guests finding them comfortable, while others mention issues with movable bases and mattress comfort. Although marketed as a four-star establishment, some guests feel the hotel offers a three-star experience due to certain service omissions, like the absence of complimentary towels. Nonetheless, its charm, location, and repeated visits from guests underscore its continued appeal.

Overall, Universal Hotel Perla shines as a well-located, clean, and welcoming choice for travelers seeking a relaxing beachfront getaway, enhanced by its friendly staff and attractive offerings.
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Categories
Beachfront Hotel
The hotel boasts a beautiful beachfront location which allows its guests to not only have direct access to the beach, but also enjoy the stunning sea views up close.

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Twin Room This heated room offers satellite TV, a telephone, a rental safe and a private bathroom that comes with hairdryer. All rooms have a balcony, and have swimming pool view.

Superior Room with Frontal Sea Views This air-conditioned room features a balcony with panoramic views. It has a mini-fridge, a flat-screen satellite TV; and the private bathroom comes with hairdryer.

Double Room with Side Sea View This spacious room features a flat-screen satellite TV, and comes with a private bathroom with hairdryer. Each room has a balcony, and a safe is available at an extra cost.

Double Room with Side Sea View (2 Adults + 1 Child) The double room offers air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Family Room with Balcony (2 Adults + 1 Child) This family room features a balcony, flat-screen TV and air conditioning.This room have swimming pool view

Family Room with Balcony (2 Adults + 2 Child) This family room has a balcony and air conditioning.This room have swimming pool view

Superior Room with Terrace and Side Sea Views. The double room offers air conditioning, a wardrobe, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Superior Room with Sea View (2 Adults + 2 Child) The double room offers air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.

Guest Reviews
8.2
Very Good
Location
Universal Hotel Perla boasts an exceptional location that's highly praised by guests. It's beautifully situated right on the beach in the peaceful town of S'illot, providing easy access to a developed sandy shoreline. Many guests appreciate the stunning sea views, with almost all rooms offering an ocean vista, allowing for a serene and scenic stay. The hotel is conveniently placed between the local bus stop and the beach, making it an ideal spot for those looking to explore the area or simply relax by the sea. The proximity to public transport, restaurants, and shops enhances its accessibility and appeal as a holiday destination.

The hotel's interior, including the bar and sky bar, complements its beautiful surroundings. Guests consistently highlight the cleanliness of the property, and the attentive and friendly staff contribute to a welcoming atmosphere. Dining receives positive remarks, with varied and satisfying breakfast and dinner options available. While a few guests noted the bars closed early, the overall experience at Universal Hotel Perla is enhanced by a great entertainment program and a nice promenade leading to the neighboring beach. This well-positioned hotel manages to deliver an authentic and less touristy experience, despite being the largest hotel in the area, making it a favored choice for those seeking a tranquil beachfront escape.

Breakfast
Universal Hotel Perla's breakfast offerings receive a tremendous amount of praise for their variety and quality. Guests describe the breakfast buffet as fresh and plentiful, catering to diverse tastes with an extensive array of dishes that are constantly replenished. From delightful cooking done on the spot to the abundance available, there’s something to satisfy every palette. Diners consistently refer to the experience as exceptional, with special mentions to the adeptness of Chef Juan Antonio. The food quality is regarded highly, offering plenty of choices that emphasize freshness and flavor. However, some reviews note that over a prolonged stay, the options can become somewhat monotonous due to limited variety day-to-day. Moreover, the absence of natural fruit juices and the high cost of water are minor points of criticism. Despite these few shortcomings, the breakfast is largely celebrated as rich, comprehensive, and delicious, making it a standout feature of the stay at this hotel.

Dinner
Universal Hotel Perla offers guests a largely positive dining experience, particularly during dinner times. The dinner buffet is praised for its freshness and variety, ensuring guests enjoy new and delicious selections daily. This culinary delight is complemented by the perfect cleanliness and attentive service from the staff. Guests note that the dinner buffet offers a large choice of dishes, utilizing fresh produce and ingredients that enhance the overall dining quality. While some reviews mention the food can become monotonous over an extended stay and the meal times could be more flexible, the overall consensus is that the food quality remains excellent. The basement location of the dining area may limit natural light, yet the delightful presentation and taste of the food make up for this minor drawback. Dinner hours can feel restrictive to some, concluding at 9 PM, which may inconvenience late diners. Nevertheless, the extensive selection and appealing presentation of meals, along with a pleasant atmosphere, make dining at Universal Hotel Perla a satisfying experience.

Rooms
Universal Hotel Perla offers a pleasant experience for guests with its emphasis on clean, comfortable, and well-appointed rooms. Many visitors appreciate the modern and spacious room designs, with plenty noting the comfort of the beds. The rooms are generally praised for being clean, and several guests highlight the beautiful views, especially in sea-view rooms. Common areas like bathrooms also receive positive remarks for their size and functionality, featuring large shower cubicles and necessary amenities like hairdryers.

Despite the overall positive feedback, some guests feel that a few rooms could offer more space, and mention that the sound insulation isn't perfect. Additionally, the occasional air conditioning malfunction has been noted. While modern furnishing is appreciated, a few rooms are described as somewhat dated and missing some basic items like plates and cutlery.

Some rooms with side sea views have received mixed feedback, with expectations not always met. However, the spaciousness and cleanliness, as well as diligent daily cleaning, underscore a commitment to guest satisfaction. Superior rooms, in particular, are praised for their quietness and great sea views, adding to the overall appeal for those seeking a relaxing stay.

Beds
Universal Hotel Perla receives a mix of opinions regarding its beds, with numerous guests noting their comfort. The accommodation offers beds that many guests find to be very comfortable, a significant highlight for those looking for a restful stay. However, there are a few aspects that some guests feel could be improved. Beds are often reported to be on wheels, causing them to slip or move apart, particularly since some double beds are made by pushing two singles together with separate sheets. While the lengths of the mattresses are satisfactory for most, some find them a bit narrow and at times too hard. Despite these concerns, the hotel rooms are appreciated for including amenities such as a mini fridge and a lovely balcony, enhancing the stay beyond the bed experience.

Cleanliness
Universal Hotel Perla impresses guests with its remarkable cleanliness, consistently highlighted across the reviews. Visitors have noted that the hotel maintains a high standard of cleanliness throughout its facilities, from the public spaces to the individually appointed rooms. Despite the occasional lapse during the high season's end, the overall impression remains positive, with most guests acknowledging the daily efforts of friendly housekeeping staff to keep rooms spotless and tidy.

The hotel is praised for its modern and clean design, featuring a lovely structure that is well-maintained and aesthetically pleasing. Rooms, especially those with superior offerings, are described as exceptionally clean and provide stunning views, creating a pleasant atmosphere for guests. The beachfront location adds to its charm, encouraging guests to return for a relaxing experience.

While there are mentions of thinner walls allowing for some noise, the sound insulation is generally considered good, offering a comfortable environment for most. Some guests did report superficial cleaning in the rooms occasionally, and a few noted that dishes in the dining area weren't always washed thoroughly. However, these observations are in the minority, as the accommodation works diligently to uphold its clean and tidy reputation.

Overall, Universal Hotel Perla stands out as a clean, comfortable, and well-positioned option for travelers, boosted by a friendly and helpful staff dedicated to enhancing the guest experience.

Staff
Universal Hotel Perla guests frequently laud the hotel's exceptional staff for their friendly, responsive, and attentive service. Visitors often emphasize the warm and helpful nature of the team, noting their competence in several languages, which enhances communication with guests from various countries, including Polish. The reception staff receives particular praise for their excellence and patient service from arrival to departure. Moreover, the dining area staff is applauded for their friendliness and the attention they provide, ensuring guests have a pleasant experience during meals.

Despite occasional observations of overwhelmed staff in the small restaurant setting, the overall perception is overwhelmingly positive. Instances where service was not up to par appear to be rare exceptions in a generally high-standard environment. The hotel's location provides easy access to scenic sea views, which complements the warm reception and attentive service, making for a delightful stay.

Guests appreciate this harmonious blend of great facilities, varied dining options, and a beachside location, alongside the remarkable staff service. This synergy contributes to Universal Hotel Perla being a standout choice for travelers seeking a welcoming and enjoyable vacation experience on the coastline.

Pool
Nestled in a prime location just steps away from the beach, the Universal Hotel Perla offers guests the pleasure of both an outdoor and indoor pool. The outdoor pool is often praised for its cleanliness and convenience, and also features plenty of sunbeds and umbrellas. However, some visitors mention that it may be a tad too small, potentially limiting the experience during peak times.

The option of a heated indoor pool adds significant value, especially as it tends to remain less crowded. Some guests find the water temperature of the pools to be on the colder side, which might not appeal to everyone during the cooler months.

One area that could see improvement is the pool's operating hours, as it closes early at 6 PM, which might not align with the typical late-afternoon leisure habits of Spaniards. Despite this, the proximity to the beach, the cleanliness, and additional facilities like the Skybar make this a delightful spot for a relaxing day at the hotel.

Beach
Universal Hotel Perla boasts an enviable location with immediate proximity to the beach, making it an ideal choice for beach lovers. The hotel is literally on the doorstep of the sandy shore, providing guests with the convenience of easy access to both the beach and a variety of nearby bars, shops, and restaurants. The beachfront setting is complemented by superb turquoise waters at Platja de Sa Coma, situated just 800 meters away, offering a stunning alternative for those who might find the water in front of the hotel less appealing due to seaweed.

While some guests noted a preference for a larger beach area, the private and calm surroundings are appreciated for their beauty and accessibility. The clean location, coupled with excellent service from the staff, adds to the delightful experience. Additionally, the hotel's convenient location allows for easy access to public transport, enhancing its appeal. Whether enjoying a sea view from the room or exploring vibrant local entertainment, Universal Hotel Perla promises a memorable stay with the Atlantic breeze right at the doorstep.

Family
Universal Hotel Perla emerges as an ideal destination for families with young children, offering a host of child-friendly amenities and activities. Located conveniently near the beach, this modern and clean property caters primarily to those traveling with little ones. Families can enjoy a varied buffet-style dining experience for breakfast, lunch, and dinner, supported by friendly and attentive dining room staff. The hotel is particularly well-suited for families, boasting a variety of entertainment options specifically designed for kids, such as a mini disco and various animations. The atmosphere is lively with the presence of numerous children enjoying the pool, which might not appeal to couples or groups of friends seeking a quieter environment. Guests repeatedly commend the staff for their attentive care, especially in taking care of even the youngest guests, enhancing the family-friendly vibe. This hotel is a popular choice among families looking for an engaging and accommodating holiday experience.

4 Star
Universal Hotel Perla, now part of a Swiss hotel chain, has undergone extensive renovations. While it is marketed as a four-star hotel, guest reviews frequently suggest that its offerings are more aligned with a solid three-star experience. Despite criticisms regarding the hotel's star rating, there's a testament to its charm and appeal in the fact that some guests choose to return multiple times, expressing a sense of familiarity and satisfaction with their stay.

However, the hotel's management decisions concerning air conditioning settings have been less favorable. Guests have reported rooms being either uncomfortably cold or excessively warm, depending on the management's preferences. This could be a demonstration of the hotel's efforts to control energy consumption, but it has impacted guest comfort. Additionally, services such as complimentary beach and pool towels, commonly expected in four-star hotels, are not offered, which has left some guests feeling that the perceived value doesn't fully match the price point.

Overall, Universal Hotel Perla stands as a consistently visited destination, with its modern renovations contributing to its appeal. While its star rating might be debatable, it continues to draw guests back with its location and atmosphere.


Yes, Universal Hotel Perla has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Universal Hotel Perla.

No, Universal Hotel Perla doesn't allow dogs.

No, parking facilities aren't available at Universal Hotel Perla.

No, Universal Hotel Perla doesn't have a gym.

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