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Summary of reviewsMaison du Chatelain, located in the heart of Saint Aignan, enjoys a prime and tranquil spot that puts guests within easy reach of various eateries, shops, historic buildings and the renowned Beauval Zoo. The hotel's calm atmosphere on a quiet street and convenient access to nearby free parking enhance its appeal. Guests find it an excellent base for exploring the town's charming surroundings and the splendid châteaux of the Loire Valley.
The rooms at Maison du Chatelain are often praised for their spaciousness and modern amenities, such as fridges, microwaves and kettles, which make them ideal for both short and extended stays. These well-decorated, comfortable and quiet rooms provide a peaceful retreat despite the central location. The historical charm of the building, combined with modern comforts, receives regular commendations from visitors, as does the warm and attentive service provided by the staff, particularly Chantal. Cleanliness is generally well-regarded, although there are occasional reports of inconsistency in certain areas, such as bathrooms and living areas.
Though the breakfast is offered at a nearby hotel and receives mixed reviews, the overall quality and variety are generally appreciated by guests. Improvements in communication regarding its off-site nature could enhance satisfaction.
Bedding at the hotel is celebrated for its comfort with many noting the high quality and spaciousness of the beds, ensuring a restful night’s sleep. However, there are minor issues raised about mattress firmness and the size of some additional beds.
The hotel's wifi service, unfortunately, does not meet guest expectations with several reviews highlighting weak connections or an inability to connect altogether.
In terms of hospitality, Maison du Chatelain shines brightly with staff members noted for their friendliness, efficiency and helpfulness. The personal and attentive service significantly enriches the guest experience, making stays memorable.
Overall, Maison du Chatelain offers a blend of modern facilities, historic charm and excellent hospitality, ensuring a pleasant and comfortable stay for travelers. While there are minor areas for improvement, the positive aspects prevail, making it a recommended choice for those visiting Saint Aignan and its nearby attractions. Show more
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Categories
Cheap Guest House
This guesthouse offers a budget-friendly option in Saint-Aignan. It provides a simple and convenient base for exploring the local area.
Small Guest House
This guesthouse offers cozy family rooms and free WiFi throughout the premises. It has inclusive heating, which adds to the comfort and coziness. Its architecture reflects the town's storied past, with quaint stone houses and rustic buildings that exude character and charm.
Guest House for Honeymoon
3-Star Guest House
Room Types
Deluxe Family SuiteThe family room provides a wardrobe, heating, as well as a private bathroom featuring a shower. The unit offers 3 beds.
Deluxe Family SuiteThe family room features a wardrobe, heating, as well as a private bathroom boasting a shower. The unit has 3 beds.
Deluxe Family RoomThe family room features a wardrobe, heating, as well as a private bathroom boasting a shower. The unit has 2 beds.
Superior Family RoomThe family room offers a wardrobe and heating, as well as a private bathroom featuring a shower. The unit offers 1 bed.
Deluxe Family SuiteThe spacious family room offers a wardrobe and heating, as well as a private bathroom boasting a shower. The unit has 3 beds.
Apartment with TerraceThis apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower. The apartment provides a wardrobe and heating. The unit offers 4 beds.
Double RoomThe unit offers 1 bed.
Guest Reviews
7.7
Good
Location
Nestled in the heart of Saint Aignan, Maison du Chatelain enjoys an enviable location that makes it a prime spot for travelers. The hotel's position in the historic city center places guests within walking distance of various eateries, shops and historic buildings, ensuring everything is conveniently accessible. The proximity to the famous Beauval Zoo is a major highlight with numerous visitors noting its closeness as a significant advantage.
Guests appreciate the quiet and calm atmosphere, enhanced by a location on a tranquil street. The ease of finding nearby free parking also adds to the convenience. The key box system for room access is another feature likely to please guests looking for hassle-free stays.
Maison du Chatelain is perfect for those planning to explore the Beauval Zoo, located just minutes away by car. The location also serves as an ideal base for visiting the splendid châteaux of the Loire Valley. The charming setting in a quaint town adds to the overall appeal, making it an excellent choice for nature and culture enthusiasts alike. The spacious, comfortable rooms and quiet environs are frequently praised, promising a relaxing stay.
For those seeking a blend of accessibility, comfort and proximity to some of the region’s top attractions, Maison du Chatelain stands out as a top recommendation.
Breakfast
Maison du Chatelain offers a mixed breakfast experience, as confirmed by guest reviews. Although breakfast is not provided on-site and requires a short walk to a nearby hotel, many guests found the external breakfast to be good and plentiful. Despite the inconvenience, the quality and variety are generally well-received, though some guests have noted issues such as limited choices and shortages of certain items. The distance to the breakfast venue varies, adding a minor inconvenience for some. While the breakfast itself gets mixed reviews, ranging from adequate and very good to disappointing, the overall sentiment leans towards a positive experience, although improvements in communication about its off-site nature could enhance guest satisfaction.
Rooms
Maison du Chatelain boasts a variety of rooms that have impressed guests with their spacious, well-equipped and impeccably clean interiors. A recurring highlight in the reviews is the size of the rooms, many of which are described as very large and perfect for families. The accommodations feature modern amenities such as fridges, microwaves and kettles, making them both convenient and comfortable for longer stays.
Guests appreciate the calm atmosphere with many mentioning the quietness of the rooms despite the hotel’s central location. This combination of peacefulness and accessibility makes it an ideal spot for travelers looking to explore the city center of St Aignan or visit nearby attractions like Beauval Zoo.
Comfortable bedding is another notable plus with several reviews highlighting the quality of the beds and overall sleeping arrangements. The rooms are well-decorated and match the photographs provided by the hotel, ensuring a pleasant and visually appealing stay.
The charm of the historic building is not lost on visitors, who admire its old-world character paired with modern comfort. The warm welcome and attentive service from the staff further enhance the guest experience, making Maison du Chatelain a recommended choice for those seeking both elegance and practicality. The cleanliness of the property is consistently praised, providing guests with confidence in the upkeep and hygiene standards of their temporary home.
A few minor issues were mentioned, such as the lack of air conditioning and some rooms not fitting the website's descriptions exactly, but overall, the positive aspects of spaciousness, comfort and location prevail. Maison du Chatelain successfully offers a mix of modern facilities within a charming, quiet setting that satisfies a broad range of traveler needs.
Beds
Many travelers have highlighted the bedding at 'Maison du Chatelain' for its comfort and high quality. Descriptions such as "very comfortable bed" and "perfect" bedding frequently came up in the reviews. The rooms themselves are often mentioned as being clean, comfortable and representing good value for money. For those planning a short stay, the rooms were noted to be very comfortable.
Some guests appreciated more specific details like spacious bathrooms and the availability of useful amenities such as a small fridge, kettle and microwave. Most reviewers were quite satisfied with the size and comfort of the beds, often mentioning "large" and "comfortable" in their observations.
However, a few guests did express concerns about certain aspects. Some found the mattresses softer than preferred and others noted issues such as pillows lacking substance or the third bed not being suitable for adults due to its small size. There's also a specific mention of a sofa bed being very uncomfortable and a criticism that some beds were not big enough, suggesting an upgrade to at least 1.60m by 2m dimensions. Nonetheless, the overall sentiment leans toward a positive and comfortable experience when it comes to the bedding at 'Maison du Chatelain'.
Cleanliness
Maison du Chatelain receives mixed reviews regarding its cleanliness with a notable emphasis on its positive aspects. Guests often describe the rooms and apartments as clean, calm and comfortable with particular praise for their spaciousness and the quality of the bedding. The cleanliness of the living areas, including the availability of meal heating facilities and the calm environment are frequently highlighted. Several reviews appreciate the well-maintained appearance and the complementary amenities like the contents of the fridge, coffee and tea making provisions.
However, some guests report specific cleanliness issues, particularly in the bathrooms, such as dirty showerheads, cobwebs, dust and poorly adjusted hot water. This points to inconsistency in the cleaning standards with some instances of dirty cutlery and glasses and other concerns like floors not being cleaned properly. Despite these drawbacks, aspects like a welcoming atmosphere and an ample breakfast are appreciated, suggesting that Maison du Chatelain generally offers a positive, albeit occasionally flawed, stay.
Staff
Maison du Chatelain boasts a terrific reputation for its exceptional hospitality, making it a standout choice for visitors seeking not only a place to stay but a warm and friendly environment. Guests consistently highlight the welcoming nature of the staff, particularly praising the attentiveness and efficiency of Chantal, who seems to offer an extraordinary level of kindness and good advice.
Staff members are not only polite and kind but also incredibly helpful, providing useful information about local activities and dining options that cater to guests' tastes. The person handling the breakfast and dinner service is highly commended for their proactive assistance and ensuring seamless experiences.
Visitors appreciate the staff's availability and readiness to assist via phone, reflecting their commitment to ensuring guest satisfaction. Even the housekeeping staff receive positive remarks for their cheerful demeanor. The responsiveness of the host, even with last-minute reservations, further underscores the staff's dedication to accommodating their guests' needs.
The Maison du Chatelain's hospitality significantly enhances the overall guest experience, making their stays memorable with a combination of warmth, friendliness and efficiency.
Wi-Fi
Guests at Maison du Chatelain have consistently expressed dissatisfaction with the hotel's wifi. Multiple reviews highlight the absence of wifi altogether with some guests unable to connect at all due to inactive or non-working wifi codes. Connections, when available, are notably weak with wifi often undetectable on higher floors and speeds too slow for basic streaming needs. While the hotel offers very good amenities such as TV and wifi, the current state of the internet service appears to fall short of expectations, significantly impacting the overall guest experience.
3 Star
Maison du Chatelain offers an appealing option for travelers with its very good value for money, making it suitable even for a one-night stay. Guests give high marks for the good quality meals at the on-site brasserie "Chez Lucien." The location and bedding contribute to a positive stay experience. Visitors consistently praise the exceptionally kind and simple welcome provided by the staff. While obtaining a proper invoice necessary for reimbursement has proven difficult, the overall feedback points to a hotel that provides good value and maintains a satisfactory standard of service.
No, Maison du chatelain doesn't have any pool.
No, a spa isn't available at Maison du chatelain.
No, Maison du chatelain doesn't allow dogs.
No, parking facilities aren't available at Maison du chatelain.