Regency Inn & Suites - Saint Augustine
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsRegency Inn & Suites - Saint Augustine offers a satisfying experience for many guests, mainly due to its prime location and friendly, accommodating staff. The hotel's proximity to the beach, St. Augustine Pier and a variety of dining and entertainment options is frequently highlighted as a major advantage. Guests appreciate the easy access to the ocean, making it an ideal spot for beach enthusiasts and those exploring local attractions.
Rooms are generally praised for their cleanliness, spaciousness and modern updates. Guests often mention the comfort of the large rooms equipped with microwaves and fridges. While there are some complaints regarding occasional issues with dampness, outdated furniture and inconsistent housekeeping, many find the rooms comfortable and well-suited for their stay.
The staff consistently receives high marks for their exceptional service. Personnel are frequently described as friendly, helpful and knowledgeable about the local area. Individual staff members are often recognized for their attentive and polite service, enhancing the overall guest experience.
Cleanliness receives mixed feedback; while many guests find the property and rooms well-maintained, there are noted inconsistencies like dirty floors and unclean bathrooms. Nonetheless, the general sentiment remains positive, highlighting the hotel’s efforts to offer clean accommodations.
The WiFi service is mostly reliable, though some guests have experienced intermittent connections. The hotel's pool also garners mixed reviews. The indoor heated pool is appreciated but faces criticisms regarding inconsistent temperatures and occasional cleanliness issues.
Parking is convenient and generally sufficient, though some guests encounter issues with limited spaces or confusion over public spots. Beds receive varying opinions; while many guests find them comfortable, a notable portion finds the firmness too much for their liking.
The absence of breakfast services has disappointed several guests, especially since it was advertised as included. Despite understanding the initial pandemic-related changes, many feel that some form of breakfast option could improve their stay.
Overall, Regency Inn & Suites - Saint Augustine provides a pleasant stay, especially praised for its excellent location and commendable staff. While there are areas for improvement in terms of breakfast offerings, pool maintenance and room consistency, the hotel remains a favorable choice for visitors due to its accessibility to the beach and local attractions.
Categories
Rooms are generally praised for their cleanliness, spaciousness and modern updates. Guests often mention the comfort of the large rooms equipped with microwaves and fridges. While there are some complaints regarding occasional issues with dampness, outdated furniture and inconsistent housekeeping, many find the rooms comfortable and well-suited for their stay.
The staff consistently receives high marks for their exceptional service. Personnel are frequently described as friendly, helpful and knowledgeable about the local area. Individual staff members are often recognized for their attentive and polite service, enhancing the overall guest experience.
Cleanliness receives mixed feedback; while many guests find the property and rooms well-maintained, there are noted inconsistencies like dirty floors and unclean bathrooms. Nonetheless, the general sentiment remains positive, highlighting the hotel’s efforts to offer clean accommodations.
The WiFi service is mostly reliable, though some guests have experienced intermittent connections. The hotel's pool also garners mixed reviews. The indoor heated pool is appreciated but faces criticisms regarding inconsistent temperatures and occasional cleanliness issues.
Parking is convenient and generally sufficient, though some guests encounter issues with limited spaces or confusion over public spots. Beds receive varying opinions; while many guests find them comfortable, a notable portion finds the firmness too much for their liking.
The absence of breakfast services has disappointed several guests, especially since it was advertised as included. Despite understanding the initial pandemic-related changes, many feel that some form of breakfast option could improve their stay.
Overall, Regency Inn & Suites - Saint Augustine provides a pleasant stay, especially praised for its excellent location and commendable staff. While there are areas for improvement in terms of breakfast offerings, pool maintenance and room consistency, the hotel remains a favorable choice for visitors due to its accessibility to the beach and local attractions.
Motel near The Beach
Located across the street from the beach, it provides very convenient beach access. Guests can easily walk to the beach, making it a prime location for beachgoers.
Motel with Parking
This motel offers plenty of free parking for its guests. Free self-parking is available directly on-site, ensuring convenient access to your vehicle throughout your stay.
Motel with Indoor Pool
This motel provides a refreshing indoor pool that is heated for year-round use, ensuring a comfortable swimming experience. It is conveniently located near St. Augustine Beach.
Motel with Heated Pool
This hotel offers a refreshing indoor pool that is heated for year-round use.
Motel with Swimming Pool
Heated Pool Indoor Pool
Accessible Motel
Guest Reviews
Regency Inn & Suites - Saint Augustine is praised for its prime location, just a short walk from the beach and several excellent restaurants. Positioned right across from the St. Augustine Pier and public beach access, guests appreciate the stunning views and close proximity to the ocean. The area is noted for its convenience with a variety of dining options, shops and a gas station nearby. The hotel's closeness to the Saint Augustine Amphitheater and downtown attractions makes it an ideal spot for those looking to explore the local culture and entertainment. In addition to its superb location, the hotel boasts cleanliness and a friendly staff, further enhancing the guest experience.
The breakfast situation at Regency Inn & Suites in Saint Augustine has garnered significant feedback from guests, predominantly regarding the absence of breakfast services. It appears that breakfast is no longer provided, despite being advertised as included in the reservation confirmations and hotel listings. Many guests expressed their disappointment and confusion over this, particularly as other hotels have resumed breakfast services post-COVID. Several reviews mentioned understanding the initial pandemic-related pause but feel that it's no longer a valid excuse. Some guests felt a simple grab-and-go breakfast option or at least coffee would have been appreciated. While there were a few mentions of good breakfast experiences in the distant past and the presence of a small nearby cafe, the overriding sentiment is one of unmet expectations and the inconvenience of no breakfast availability.
The rooms at Regency Inn & Suites - Saint Augustine receive largely positive feedback for their cleanliness, size and recent updates. Guests frequently mention the spaciousness and modern amenities, including new vinyl flooring and comfortable beds. The large and functional layouts, along with the presence of microwaves and fridges in many rooms, are appreciated. Despite some older furniture and occasional issues with dampness or odors, the renovated rooms generally make a good impression. Cleanliness is mostly praised, though a few guests experienced inconsistencies, such as missed cleanings or leftover crumbs. Some problem areas included the lack of daily housekeeping, poor water pressure and occasional noise due to non-soundproofed rooms. Nonetheless, the hotel’s large, clean rooms and proximity to the beach make it a solid choice for a stay in Saint Augustine.
The reviews of the beds at Regency Inn & Suites - Saint Augustine present mixed opinions, though trends can be discerned. Many guests found the beds to be comfortable, indicating a satisfactory sleep experience. Phrases such as "comfortable beds," "bed was very comfortable," and "beds were comfy" reflect guests' appreciation. Some reviewers highlighted the firmness of the mattresses with a number of them describing the beds as firm or stiff. While some guests appreciated the firmness, others found the beds too hard, leading to a less comfortable sleep. Issues with bed sheets not fitting properly and pillows being too firm were also mentioned. The quality of the bedding varied with some noting stains or discomfort, yet others praised the clean and comfortable nature of the beds. In conclusion, while many guests had a positive experience with the bed comfort, the firmness of the mattresses and occasional issues with bedding quality presented challenges for others.
Regency Inn & Suites in Saint Augustine receives varied reviews regarding cleanliness. Many guests found the property, rooms and bathrooms to be very clean and well-maintained with some highlighting the updated and renovated aspects of the facilities. Clean rooms with comfortable size, clean countertops and clean carpets were frequently praised, indicating that the hotel generally upholds a decent standard of cleanliness.
However, several reviews pointed out inconsistencies. Some guests noted dirty floors, especially sandy ones after beach visits and occasional issues with dust and mop quality. Unclean bathrooms, including hair and grime and uncleaned daily rooms were mentioned as areas needing improvement. Issues such as stains on mattresses, mold spots and unaddressed maintenance problems were also noted. Despite these issues, the hotel staff was often described as friendly and accommodating.
Overall, while the hotel offers many clean and comfortable rooms, there is room for improvement in ensuring consistent cleanliness standards and addressing specific maintenance issues.
The staff at Regency Inn & Suites - Saint Augustine consistently receive high praise from guests for their exceptional service. Descriptions of the team include being very respectful, friendly, helpful, accommodating and polite. Many guests highlight the attentiveness and great service provided by the front desk clerks and receptionists, who are often described as courteous and knowledgeable about the local area. Housekeeping also receives commendations for doing a great job in maintaining room cleanliness. Individual staff members like Jessica, Janet, Brian, Sue and Karen are specifically mentioned for their outstanding service, further highlighting the personal touch the hotel offers.
The staff’s friendliness and willingness to go out of their way to assist guests are recurrent themes. Numerous guests mention how the staff was always welcoming, ensuring that their stay was comfortable and enjoyable. The management has also been appreciated for being helpful and efficient. There are occasional mentions of staff not being seen often or a couple of negative interactions, but these are vastly outnumbered by the positive comments.
Overall, the exceptional service provided by the staff at Regency Inn & Suites makes a significant impact on guests, contributing to a pleasant and welcoming atmosphere throughout their stay. Whether handling check-ins, resolving issues or offering local recommendations, the staff’s friendliness and professionalism stand out as one of the hotel's most notable features.
Guests at Regency Inn & Suites - Saint Augustine have experienced varied WiFi service. Many reported that the WiFi worked well, was available near rooms and generally had no issues. Some noted the WiFi was fast and praised its performance, even when using a VPN. However, others experienced intermittent drops and weak connections with a few labeling it as sporadic or bad. Despite these inconsistencies, a portion of guests found the WiFi service to be functional and decent during their stay.
The pool at Regency Inn & Suites - Saint Augustine receives mixed feedback from guests. On the positive side, many guests found the pool to be clean, well-maintained and a pleasant amenity to enjoy, especially after a hot day at the beach. The indoor pool is highlighted as a convenient feature with some mentioning it was heated and served its purpose well. The pool area is generally described as nice and well-kept, allowing for extended hours of enjoyment as it remained open late.
However, several reviews point out areas that need improvement. Some guests noted that the pool could get dirty and required better cleaning and upkeep. There were mentions of the pool being smelly at times and lacking proper sanitation procedures, which detracted from the overall experience. The indoor pool, while functional, sometimes faced issues such as the heater being broken or the water being too cold. Additionally, better ventilation was suggested to improve the strong odor of chlorine in the indoor area.
Overall, while the indoor pool at Regency Inn & Suites provides a good spot for relaxation, there is room for improvement in terms of cleanliness and maintenance to enhance the guest experience further.
Regency Inn & Suites in Saint Augustine boasts a prime location with superb convenience to the beach, highlighted by guests as right across the street. Many have emphasized the ease of access with descriptions such as a quick walk, a few steps away and less than a 10-minute walk to the shoreline. The proximity to the beach is frequently praised, making it an ideal choice for beach enthusiasts looking for seamless access. The location is also mentioned as being close to the St. Augustine Pier and various restaurants, adding to its appeal. Despite it being a basic hotel, its value is significantly enhanced by its top-notch position near a beautiful and safe beach. The ease of getting to the beach from the hotel is consistently cited as a noteworthy feature, making it a favorite for those wishing to enjoy beach activities without the hassle of long commutes.
The parking situation at Regency Inn & Suites in Saint Augustine receives mixed reviews with several positive aspects highlighted by guests. The parking is frequently described as convenient, easy and accessible with ample and free parking available either in front of the hotel or nearby. Guests appreciate the proximity of parking to their rooms and the illuminating lights in the parking lot, which add a sense of security. The lot is well-maintained and parking space is generally understandable given the motel setting.
However, some visitors have experienced challenges, such as limited and minimal parking, particularly during heavy rains or late-night arrivals. There are also mentions of public parking available for $5 and confusion caused by non-guests using customer-only spots. Additionally, narrow spaces and the lack of covered parking have been noted as drawbacks. Overall, while parking is mostly sufficient and praised for being straightforward and plentiful, there remains room for improvement in terms of space management and clarity of signage.
When it comes to accessibility, Regency Inn & Suites - Saint Augustine offers a mixed experience. Positively, the hotel provides accessible parking and handicapped accessible rooms, which include wheelchair accessibility. Guests appreciated the amicable staff and the convenience of being within walking distance to the beach and nearby cafes. Although there are ramps available, some reviews highlighted that additional accessibility improvements are necessary. There were concerns about the lack of step-free access to certain areas, indicating that some rooms might be hard to access for those with mobility issues. Requests for bottom-floor rooms due to accessibility needs were occasionally unfulfilled. Overall, while the hotel has taken steps to cater to guests with disabilities, there are areas that could benefit from further enhancements to ensure a more inclusive experience.
The Regency Inn & Suites in Saint Augustine features a heated pool that garners mixed feedback from its guests. Visitors appreciate the idea of an indoor heated pool and some comment positively on it being a nice feature. However, there are recurring mentions that the pool's temperature is not consistently warm with several guests noting that it was colder than expected. The cleanliness of the pool also received mixed remarks with some finding it clean while others felt it needed more attention. Additionally, the pool area itself is described as needing some improvements. Although the pool appears smaller and without a hot tub, it still serves as a functional amenity. Overall, the heated pool offers a decent experience but has room for enhancement.
Guests staying at the Regency Inn & Suites in Saint Augustine have a lot to say about the hotel's indoor pool. Many appreciate that the pool is indoors and heated, describing it as a nice, warm feature of their stay. The pool is often referred to as great and awesome, contributing positively to their overall experience. However, some guests found the pool to be too cold despite being indoors and heated. While the pool is generally seen as clean, there are mentions that it could use more frequent cleaning to maintain its quality, as some traces were noticed at the bottom of the pool. Another point brought up by visitors is the closing time of the pool with some expressing disappointment that it shuts at 10 PM. Despite these critiques, the indoor pool remains a valued amenity for many guests.
Location Show Map
Location
Breakfast
Rooms
Beds
Cleanliness
However, several reviews pointed out inconsistencies. Some guests noted dirty floors, especially sandy ones after beach visits and occasional issues with dust and mop quality. Unclean bathrooms, including hair and grime and uncleaned daily rooms were mentioned as areas needing improvement. Issues such as stains on mattresses, mold spots and unaddressed maintenance problems were also noted. Despite these issues, the hotel staff was often described as friendly and accommodating.
Overall, while the hotel offers many clean and comfortable rooms, there is room for improvement in ensuring consistent cleanliness standards and addressing specific maintenance issues.
Staff
The staff’s friendliness and willingness to go out of their way to assist guests are recurrent themes. Numerous guests mention how the staff was always welcoming, ensuring that their stay was comfortable and enjoyable. The management has also been appreciated for being helpful and efficient. There are occasional mentions of staff not being seen often or a couple of negative interactions, but these are vastly outnumbered by the positive comments.
Overall, the exceptional service provided by the staff at Regency Inn & Suites makes a significant impact on guests, contributing to a pleasant and welcoming atmosphere throughout their stay. Whether handling check-ins, resolving issues or offering local recommendations, the staff’s friendliness and professionalism stand out as one of the hotel's most notable features.
Wi-Fi
Pool
However, several reviews point out areas that need improvement. Some guests noted that the pool could get dirty and required better cleaning and upkeep. There were mentions of the pool being smelly at times and lacking proper sanitation procedures, which detracted from the overall experience. The indoor pool, while functional, sometimes faced issues such as the heater being broken or the water being too cold. Additionally, better ventilation was suggested to improve the strong odor of chlorine in the indoor area.
Overall, while the indoor pool at Regency Inn & Suites provides a good spot for relaxation, there is room for improvement in terms of cleanliness and maintenance to enhance the guest experience further.
Beach
Parking
However, some visitors have experienced challenges, such as limited and minimal parking, particularly during heavy rains or late-night arrivals. There are also mentions of public parking available for $5 and confusion caused by non-guests using customer-only spots. Additionally, narrow spaces and the lack of covered parking have been noted as drawbacks. Overall, while parking is mostly sufficient and praised for being straightforward and plentiful, there remains room for improvement in terms of space management and clarity of signage.
Accessible
Heated Pool
Indoor Pool
Yes, Regency Inn & Suites - Saint Augustine has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Regency Inn & Suites - Saint Augustine.
No, Regency Inn & Suites - Saint Augustine doesn't allow dogs.
Yes, parking facilities are available at Regency Inn & Suites - Saint Augustine.
No, Regency Inn & Suites - Saint Augustine doesn't have a gym.
Location Show Map
More Options
