Buccleuch Arms

Saint Boswells 55.56831400, -2.64926900 , The Green (Show on Map)
7.4
Good


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Summary of reviewsBuccleuch Arms, situated in an attractive and accessible location, stands out as a preferred choice for visitors in the Borders and the north of England. Its charm and strategic location make it perfect for exploring local attractions, attending events, or enjoying a pet-friendly vacation. Guests appreciate the well-maintained, picturesque old building that features modern touches and ample parking facilities, serving as a convenient base for both leisure and work.

The hotel's breakfast offerings are particularly noteworthy, frequently described as a highlight of the stay. With a varied menu catering to diverse tastes, including popular dishes like Eggs Royale and haddock-filled omelettes, guests enjoy a quality dining experience enhanced by friendly, professional staff. Although some reviews mention areas for improvement, such as service speed and occasional organizational hiccups, the breakfast is widely regarded as excellent.

Dinner at Buccleuch Arms also receives high praise, with guests commending the top-class and delicious meals served in a welcoming atmosphere. The dining experience is further enhanced by attentive staff and the charming ambiance of the hotel’s lovely gardens. While most reviews are positive, there are suggestions for expanding the dinner menu and addressing billing issues to align prices more closely with perceived value.

Rooms at Buccleuch Arms are generally praised for their comfort and cleanliness. Many guests note the spacious, quiet accommodations, comfortable beds, and availability of baths. Renovations have modernized some areas while maintaining the traditional allure of the establishment. Nonetheless, some guests report smaller room sizes, outdated decor, and occasional issues with amenities like Wi-Fi and room phones, as well as noise from the road.

Cleanliness is a consistent highlight, with many finding rooms spotless. However, some areas appear tired and in need of updates, with complaints about inadequate lighting, decor, and room ventilation. Despite these areas for improvement, the hotel maintains a basic standard of cleanliness and comfort.

The exceptional staff at Buccleuch Arms significantly contribute to its positive atmosphere. Known for their friendliness, professionalism, and eagerness to assist, they go above and beyond to ensure guests have a pleasant stay. This commitment to service, alongside the comfort of the beds and overall cozy accommodations, solidifies Buccleuch Arms as a notable choice for travelers seeking a comfortable and welcoming experience.
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Categories
4-Star Inn
This inn offers a traditional Scottish experience with comfortable rooms and a welcoming atmosphere. Guests appreciate its central location and friendly service.

Boutique-style Inn

Dog Friendly Inn

Inn with Parking

Small Inn

Room Types
Double Room This stylish room features free Wi-Fi, an LCD Freeview TV and telephone. It also includes tea and coffee making facilities and an en suite bathroom with White Company toiletries.

Classic King or Twin Room This stylish room features free Wi-Fi, an LCD Freeview TV and telephone. It also includes tea and coffee making facilities and an en suite bathroom with White Company toiletries.

Guest Reviews
7.4
Good
Location
Nestled in a prime location, Buccleuch Arms consistently impresses guests with its accessibility and charm, making it an ideal choice for those traveling through the Borders and the north of England. Visitors frequently highlight its strategic spot, perfect for exploring local attractions such as the Kelso racecourse and embarking on adventures like St Cuthbert's Way. Whether attending evening events or taking a pet-friendly vacation, this hotel conveniently accommodates diverse needs without compromising on comfort. Guests often commend the excellent breakfast offerings and the engaging atmosphere created by friendly and helpful staff. The hotel is well-maintained, combining the allure of a lovely old building with modern touches while providing ample parking facilities. Buccleuch Arms serves as an excellent base for both leisure and work, ensuring a pleasurable experience in a beautiful region.

Breakfast
Buccleuch Arms impresses guests with its standout breakfast offerings, often described as a highlight of their stay. The establishment provides a wide variety of choices on the breakfast menu, catering to diverse tastes with homemade meals that are both tasty and offer great value for money. Popular breakfast dishes include the Eggs Royale and omelettes filled with freshly smoked haddock, demonstrating a dedication to quality and flavor. Guests frequently commend the helpful, friendly, and professional staff who contribute to a welcoming dining experience. While some reviews mention occasional shortcomings in service speed and organization, the consensus is that the breakfast is generally good, with notable instances of excellence. Overall, the Buccleuch Arms delivers an impressive start to the day, making it a memorable part of the visit for many travelers.

Dinner
Nestled in the picturesque surroundings of Buccleuch Arms, dining emerges as a delightful aspect of the stay. Guests frequently commend the quality of meals offered at the hotel, with both breakfast and evening menus receiving high praise. The dinner experience is noted for its excellence, with dishes described as delicious and exceptional, providing top-class dining in a welcoming atmosphere.

The hotel prides itself on offering a pleasant environment, complemented by attentive evening staff who enhance the dining experience further. While the overall consensus leans heavily toward positive remarks regarding the food and service, there are occasional suggestions for a bit more variety in the dinner menu, indicating a preference for broader options.

The setting, enriched by lovely gardens and a dog-friendly approach, adds to the charm of dining at Buccleuch Arms. However, some guests feel that the dinner prices do not always match the quality and quantity offered, and an incident of overcharging hints at areas for improvement in billing practices.

In summary, Buccleuch Arms provides a generally satisfying dining experience, with excellent food options that leave a lasting impression, making it a worthy destination for travelers seeking quality meals in a friendly environment.

Rooms
The rooms at Buccleuch Arms have been described as comfortable and clean, with several reviews highlighting their spaciousness and quiet atmosphere, particularly those not facing the road. Many guests appreciated the comfortable beds and the availability of baths in the rooms, adding to the overall sense of comfort. Renovations have been noted in some areas, offering modernized bathrooms and maintaining the traditional charm of the establishment.

However, some guests experienced issues with room size, finding them smaller than anticipated, and noted a lack of amenities such as Wi-Fi connectivity or functional room phones. Complaints were also made about certain rooms appearing dated and in need of updating, with instances of inadequate cleanliness and insufficient heating. Some rooms lacked views and effective ventilation, with noise from the nearby road proving disruptive.

Overall, while many guests found their stay comfortable and the rooms well-kept, there are areas in need of attention to meet modern expectations and enhance the guest experience.

Beds
Buccleuch Arms offers a welcoming and comfortable stay for guests, with particular praise for its beds. Many reviews highlight the overall comfort of the rooms, underscoring the relaxing atmosphere that the accommodation provides. Guests frequently mention the beds as being very comfortable, with some specifically appreciating the king-size mattresses. Cleanliness is another strong point, with guests noting that the rooms and beds are kept clean, contributing to their overall satisfaction. A few guests did mention that while the beds were clean, some were slightly worn. Overall, the combination of a friendly staff and a cozy sleeping environment makes Buccleuch Arms a notable choice for travelers seeking comfort alongside good value for money.

Cleanliness
Nestled in the scenic town of Buccleuch, the Buccleuch Arms offers a mixed experience when it comes to room cleanliness and decor. On the upside, many guests have found the rooms to be clean and spotless, ensuring a comfortable stay. The staff frequently receives praise for their friendliness and helpfulness, creating a welcoming atmosphere throughout the hotel. Additionally, the bed’s comfort and the delicious food contribute positively to the hotel’s overall appeal.

However, while cleanliness remains a consistent highlight, several guests noted that the rooms and bathrooms appeared tired and in need of an update. Some rooms lacked natural light, which could be disappointing for visitors seeking a bright and airy space. Issues like dated decor, inadequate lighting, and occasional cobwebs were mentioned as areas needing improvement. Despite these setbacks, the level of cleanliness seems to offset some of the aesthetic shortcomings, ensuring guests a reasonably pleasant lodging experience. Overall, while the Buccleuch Arms maintains basic cleanliness and comfort, prospective guests should anticipate occasional quirks and signs of age in its decor.

Staff
The Buccleuch Arms is renowned for its exceptional staff, creating a welcoming and pleasant atmosphere for guests. The team is consistently praised for being friendly, cheerful, and approachable, ensuring that visitors feel right at home. Known for their professionalism and eagerness to assist, the staff go above and beyond to accommodate the needs of every guest. Notable mentions of individual staff members, like Beth and Millie, highlight their dedication and kindness. Their politeness and helpful nature contribute significantly to the hotel's charming old country house ambiance, making it a place where smiles and warm hospitality are always in abundant supply. Whether it's maintaining the clean and comfortable accommodations or delivering a delightful breakfast experience, the staff's positive energy and commitment to service leave a lasting impression.


No, Buccleuch Arms doesn't have any pool.

No, a spa isn't available at Buccleuch Arms.

Yes, Buccleuch Arms welcomes dogs.

Yes, parking facilities are available at Buccleuch Arms.

No, Buccleuch Arms doesn't have a gym.

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