Les Ambassadeurs

Saint-Chamond 45.47308700, 4.51611000 , 28 Avenue De La Libération (Show on Map)
6.4
Rated


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Summary of reviewsLes Ambassadeurs enjoys an excellent location, highly appreciated by guests for its proximity to key attractions and transport options. Situated just a short walk from the lively Artists Street and near the Saint Chamond train station, the hotel's strategic position facilitates easy exploration of the city center, shops, festival venues and the ARENA. Despite occasional maintenance issues, the tranquil and accessible setting, combined with helpful staff and amenities like breakfast and parking, contribute to a favorable stay.

The breakfast at Les Ambassadeurs is frequently praised for its variety and generosity. Guests commend the hearty and complete offerings, often highlighting the quality coffee available early in the morning. The breakfast is considered to be of good value, particularly since it is included in the stay. While there are minor criticisms regarding cleanliness and food quality, the overall impression leans towards satisfaction with many enjoying the simple yet adequate morning meal.

Guests also appreciate the hotel's dining experience for its plentiful, hearty and traditional cuisine. The adjoining restaurant receives accolades for its varied offerings and good value deals with a recommended three-course meal made from fresh products costing €20. Service is noted to be impeccable, adding to the family-friendly dining atmosphere. Although some comments suggest room for improvement in describing the cuisine more accurately, the overall dining experience is highly satisfactory, characterized by quality meals and attentive service.

When it comes to rooms, Les Ambassadeurs offers mixed reviews. Positive feedback highlights the comfort of the beds, spaciousness and charming small touches despite the property's older construction. Cleanliness is generally well-regarded with daily room cleaning appreciated by guests. However, some reviews point out the need for renovations and better maintenance, mentioning issues such as outdated elements, electrical work presence and a lack of air conditioning in some rooms. Despite these drawbacks, the clean and comfortable accommodations provide good value for money.

Cleanliness throughout the hotel garners mixed reviews with several guests praising the clean amenities, particularly the bedding and dining area. The overall environment is described as peaceful and quiet, ensuring a pleasant stay. However, some guests noted issues such as dust, mold in bathroom corners and leftover trash, indicating areas needing more attention. Maintenance problems like broken fixtures and visible TV cable anchors were also mentioned. Despite these inconsistencies, the hotel's serene environment is appreciated by many.

The staff at Les Ambassadeurs consistently receive high praise for their hospitality. Guests frequently commend the friendly and accommodating nature of the team, particularly highlighting the manager's and night receptionist's warmth and attentiveness. The family-like atmosphere and flexibility of the staff contribute positively to the guest experience, making them feel welcomed and cared for during their stay.

Overall, despite some criticisms, Les Ambassadeurs is valued for its excellent location, comfortable bedding, satisfactory dining and exceptional staff, providing a generally pleasant and good value stay.
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Guest Reviews
6.4
Rated
Location
Les Ambassadeurs boasts an excellent location, making it an ideal choice for travelers seeking convenience and accessibility. Situated just a 2-3 minute walk from the vibrant Artists Street and merely steps away from the Saint Chamond train station, this hotel offers easy access to both transport options and local attractions. Guests appreciate the hotel's proximity to the city center, allowing for effortless exploration of nearby shops, festival venues and the ARENA. The location is praised for its tranquility and calm ambiance, suitable for a short, pleasant stay or business trips. Despite some maintenance issues, the hotel's strategic position, combined with helpful staff and good amenities like breakfast and parking, make it a favorable option for those visiting the city.

Breakfast
Les Ambassadeurs offers a varied and satisfactory breakfast experience. Many guests found the breakfast to be hearty, generous and with plenty of choices. The welcoming attitude of the manager and his team stood out with some guests noting that the breakfast was magnificent. The breakfast restaurant was also described as nice with good value for money, especially since it was included in the stay.

Positive remarks highlighted that the breakfast was complete, varied and sufficient with quality coffee available from early morning. Despite some negative comments about the breakfast being mediocre or having issues with cleanliness and food quality, a significant number of guests found it good or very good. Simple yet appreciated by some, the breakfast was deemed adequate and acceptable by others, showing a range of experiences but leaning towards a satisfactory impression overall.

Dinner
Les Ambassadeurs offers an impressive dining experience, according to guest reviews. The meals are consistently described as plentiful, hearty and of traditional cuisine. The hotel's adjoining restaurant has been praised for its great, super good and varied offerings. Notably, they offer a tempting deal with an appetizer, main course and dessert, all made from fresh products, for just €20, which many highly recommend.

Guests have commended the quality of the meals, highlighting the variety of options for starters, main courses and desserts. The service also stands out with several reviews pointing to impeccable service and a high value for money. An evening meal complete with attentive service and a family-friendly atmosphere adds to the overall pleasant dining experience. Guests appreciated being served like royalty, especially on their arrival night when the meal was not only plentiful but also of very good quality.

However, there were a few critical notes regarding the accuracy of the cuisine description on the hotel’s website. Additionally, some comments suggested that greater attention to room details, such as electrical outlets and bathtub drains, could enhance the overall stay.

Overall, Les Ambassadeurs seems to deliver a very satisfactory dining experience, characterized by generous portions, quality meals and excellent service.

Rooms
Les Ambassadeurs offers a mixed bag when it comes to its hotel rooms, but there are notable positives that make it a worthwhile stay for many. Guests frequently praise the comfort of the beds, noting very comfortable bedding that is essential for a good night's sleep. Many find the rooms to be spacious and well-equipped with small touches that add charm, despite the older construction.

Cleanliness is another strong point with many reviews highlighting that the rooms are cleaned every morning and the hotel as a whole is very clean and quiet.

However, some issues do arise with the maintenance and appearance of the rooms with several guests commenting on the need for renovation, the presence of apparent electrical work and some outdated elements. The rooms are sometimes described as smaller than expected and not matching the promotional photos. Additionally, a lack of air conditioning in some rooms can make stays uncomfortable during hotter periods.

In summary, while Les Ambassadeurs has its share of flaws, it offers clean, spacious rooms with very comfortable bedding, making for a generally pleasant stay with good value for money.

Beds
The bed at 'Les Ambassadeurs' often receives praise for its comfort with several guests noting the comfortable and very good bedding. Many reviews highlight the bed as being comfortable, ensuring a good night's sleep. The bedding is frequently described as comfortable and good, adding to a pleasant stay experience. However, there are a few remarks about the bed having stains, a sagging mattress and some instances of poor-quality bedding. Despite these occasional criticisms, the overall sentiment about the beds remains positive, reflecting a generally satisfactory accommodation experience.

Cleanliness
Guest reviews of Les Ambassadeurs highlight a range of experiences regarding the hotel's cleanliness. Positive remarks mention clean and pleasant amenities with specific praise for impeccably clean bedding and the overall cleanliness of the dining room. Guests found the establishment generally very clean, coupled with a peaceful and quiet environment that ensured a pleasant night's stay. However, several reviews pointed out significant areas for improvement. Some guests reported issues such as dust-cluttered rooms, mold in bathroom corners and leftover trash from previous guests. Problems like broken fixtures and visible anchors for TV cables were also noted, suggesting that the hotel's cleanliness and maintenance require attention. Despite its cleanliness discrepancies, guests did appreciate the hotel's quietness and some were satisfied with their overall stay.

Staff
Les Ambassadeurs is repeatedly praised for its outstanding hospitality. Guests frequently mention a very friendly and accommodating staff, providing a warm and welcoming atmosphere. The hotel manager, in particular, receives high commendations for being super welcoming and attentive. The night receptionist is noted for their kindness, adding to the positive experience. Guests appreciate the family-like atmosphere and the high level of responsiveness from the staff. The availability and helpfulness of the staff stand out, as they are described as very attentive, kind and flexible with schedules. Despite an isolated comment about an employee's reception, the overarching sentiment remains overwhelmingly positive regarding the team’s friendliness and commitment to making guests feel cared for during their stay.


No, Les Ambassadeurs doesn't have any pool.

No, a spa isn't available at Les Ambassadeurs.

No, Les Ambassadeurs doesn't allow dogs.

No, parking facilities aren't available at Les Ambassadeurs.

No, Les Ambassadeurs doesn't have a gym.

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