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Summary of reviewsThe Mercure Paris Saint Cloud Hippodrome receives generally favorable reviews, particularly for its location, staff, and cleanliness. Situated in a chic and tranquil neighborhood, the hotel provides a serene escape while maintaining easy access to central Paris and Versailles. Guests appreciate the stunning views, particularly of the Eiffel Tower, and commend the convenience of nearby transport links. Concert-goers and sports fans benefit from its proximity to key venues, with the added advantage of free parking, though spaces are limited.
Breakfast at the hotel garners positive feedback for its variety and quality, offering a range of fresh and delicious options. The leisurely breakfast schedule on Sundays earns praise, although some guests find it pricey for the limited selection compared to other four-star hotels. The dining options nearby help offset occasional closures of the hotel's restaurant, with local establishments offering delightful and affordable meals.
Rooms are described as clean, spacious, and comfortable, featuring excellent bedding that ensures a restful sleep. The hotel's commitment to cleanliness and maintenance is consistently recognized, contributing to a pleasant stay. While some mention smaller rooms or lack of soundproofing, these issues are minor compared to the overall comfort offered.
The staff stands out as a highlight of the hotel, receiving accolades for their warm, friendly, and professional service. Many guests feel welcomed and valued, thanks to the attentive and knowledgeable team, which adds to the inviting atmosphere.
However, the Wi-Fi experience is mixed, with some guests enjoying reliable connectivity while others face challenges. Parking, though free, is limited and may require finding alternative spots on nearby streets. While bedding is largely praised, a few guests find the firmness of mattresses or softness of pillows less than ideal.
The hotel achieves a solid reputation for providing a clean, comfortable, and well-located stay, although some reviews suggest it falls short of the four-star standard in terms of amenities and services. Enhancements in these areas could further align guest expectations with the hotel's potential. Show more
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Hotel near Golf Courses
Though in Issy-les-Moulineaux, this hotel's location is very close to Saint-Cloud, ensuring good access to several golf courses. Guests can easily reach Golf de Saint-Cloud (two 18-hole courses), Golf du Paris Country Club (9-hole), and Golf du Haras de Jardy (9-hole).
Family Friendly Hotel
This hotel provides comfortable accommodations and a convenient location, suitable for families exploring the area. It offers practical amenities and services to ensure a pleasant stay.
Business Hotel
While specific business amenities are not detailed in the provided data, Mercure hotels generally offer services suitable for business travelers.
Hotel with Parking
This hotel provides private indoor parking with 5 spaces, accessible 24/7 with a maximum height of 2m. Free parking is also mentioned in some reviews.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Accessible Hotel
4-Star Hotel
Room Types
Classic  Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.
Privilege King RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.
Classic  Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.
Standard Single RoomThis air-conditioned single room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.
Family Room - Two connecting RoomsThe unit offers 3 beds.
Guest Reviews
8.0
Very Good
Location
Nestled in a chic and quiet neighborhood of Saint Cloud, the Mercure Paris Saint Cloud Hippodrome offers an ideal location for travelers seeking both tranquility and accessibility. This well-located hotel is in a pleasant suburb of Paris, providing visitors with a beautiful view over the city, including glimpses of the Eiffel Tower. Guests have appreciated its proximity to key attractions like the Hippodrome and its convenient transport links, including nearby train stations that easily connect to both Paris and Versailles.
The hotel's setting is perfect for those looking to explore both the bustling heart of Paris and the historical charm of Versailles by car or train. It is located in a serene area that promises a quiet retreat after a day in the city, yet is close enough to shopping areas and transit options for added convenience. It is notably advantageous for concert-goers and visitors to Roland Garros, offering a peaceful escape while still being adequately connected.
Guests have highlighted the ease of accessing the hotel, especially by car, with the added benefit of free parking. The neighborhood itself is described as a quaint and pleasant area, with local cafes, restaurants, and a supermarket within proximity. Overall, the hotel's serene atmosphere, coupled with its advantageous location, makes it an excellent choice for those wanting to enjoy the quieter side of Paris without sacrificing the convenience of city access.
Breakfast
'Mercure Paris Saint Cloud Hippodrome' offers a breakfast experience that receives a spectrum of feedback but generally leans towards the positive. The breakfast is often celebrated for its variety and quality, with many guests praising the ample and thoughtfully curated selections available each morning. Guests frequently mention the broad assortment, which includes fresh pastries, bread, cheese, fruits, and juices. The convenience of having breakfast served until 11 am on Sundays is another appreciated consideration for those enjoying a leisurely start to their day.
While the breakfast is described as very good, some guests note its limited choices compared to other 4-star hotels and mention that the price can be a bit steep given the selection. Despite this, the presentation and quality frequently receive commendations, with several reviews highlighting the hearty nature of the breakfast and the attentive service of the staff.
Occasionally, there are comments on areas for improvement, such as the promptness in clearing tables and the desire for a more perfect coffee experience. Nonetheless, for many, the breakfast at the Mercure Paris Saint Cloud Hippodrome contributes positively to their stay, offering a satisfying start to the day in a pleasant, clean, and comfortable setting.
Dinner
The dining experience near Mercure Paris Saint Cloud Hippodrome has garnered a mix of opinions from its guests. While some faced disappointment due to the restaurant being closed during their stay, there are plenty of positive notes about nearby dining options that make up for it. Nearby, guests can find a selection of restaurants that cater to various tastes, including an Italian spot that serves delightful dishes and a highly regarded restaurant, The Giraffe, offering fantastic food. Diners have especially appreciated the top-class quality of meals and the affordability, with some recommending the duck breast as a standout choice. Guests can enjoy a great restaurant area just a stone's throw away, including a little restaurant on the corner. For those fortunate enough to experience the hotel's dining when open, it has been described as great, with enjoyable dinner and breakfast options available. Overall, the vicinity offers a satisfactory and diverse culinary experience.
Rooms
The Mercure Paris Saint Cloud Hippodrome is lauded by guests for its commitment to cleanliness and comfort. Visitors consistently highlight the spacious and well-maintained rooms, with many finding the bedding exceptionally comfortable. The quiet ambiance and effective soundproofing add to the restful atmosphere appreciated by travelers. While some reviews mention smaller rooms, especially when it comes to bathroom space, many others find the rooms to be generous in size for Paris standards, featuring separate bath, shower, and toilet areas that guests find quite convenient.
The hotel's location is praised for its tranquil setting and proximity to popular sites like the Porte de Versailles. Guests also appreciate the hospitable staff, frequently citing their friendliness and helpfulness, with a special mention made to a staff member named Cécile. Overall, the hotel is described as a pleasant venue with well-equipped and hygienic spaces, making it a solid choice for visitors seeking a comfortable stay in Paris.
Beds
The Mercure Paris Saint Cloud Hippodrome is generally praised for its quality bedding, with many guests highlighting the comfort and cleanliness of the beds. The mattresses and pillows are often described as being of excellent quality, offering a very comfortable sleep experience. While the majority of reviews are positive, a few guests have noted that the beds can be too hard or that the pillows were too soft for their liking, potentially detracting from the overall comfort. Nonetheless, the hotel provides a consistently clean and comfortable atmosphere, complemented by spacious rooms and great bathrooms, which contribute to a relaxing stay. Overall, the bedding at this hotel is well-regarded, making it a solid choice for travelers seeking restful sleep during their visit to Paris.
Cleanliness
Situated in an attractive neighborhood, the Mercure Paris Saint Cloud Hippodrome impresses with its impeccable cleanliness and comfortable accommodations. Reviewers consistently praise the hotel's rooms for being very clean and tidy, complemented by a pleasant décor that enhances the guests' experience. Guests appreciate the excellent maintenance of the entire establishment, from rooms and hallways to common areas, reinforcing the sense of hygiene and care. The hotel staff are noted for being welcoming and kind, contributing to a hospitable atmosphere. While the location is convenient, offering tranquility amid a bustling city, some have highlighted a need for improved soundproofing and occasional lapses in room cleaning frequency. Despite these minor issues, the hotel maintains a strong reputation for providing a spotless, comfortable stay with spacious rooms and good service.
Staff
The staff at Mercure Paris Saint Cloud Hippodrome consistently receive high praise for their exceptional service and welcoming demeanor. From arrival to departure, guests are treated to a warm and accommodating experience, regardless of the time of day. Notably, the reception team stands out for its friendliness, flexibility, and professional attitude. Guests appreciate the team's ability to make them feel welcomed and valued, often highlighted by the staff's attentive and helpful nature.
Visitors consistently mention the staff's smiling, friendly, and obliging qualities, which contribute significantly to a pleasant stay. The team displays an admirable knowledge of customer service, quickly addressing any questions or requests guests may have. Their ability to speak English helps add an extra layer of comfort for international travelers.
The staff's efficiency and kindness, combined with the inviting atmosphere of the hotel, create a charming and enjoyable experience. Overall, Mercure Paris Saint Cloud Hippodrome's staff are a key highlight, ensuring a high-quality service that leaves a lasting positive impression on guests.
Wi-Fi
The reviews for the Mercure Paris Saint Cloud Hippodrome present a mixed picture regarding the hotel's Wi-Fi. Some guests appreciated the good quality and reliability of the Wi-Fi, noting it as on point and perfect during their stay. However, others experienced significant connectivity issues, describing the internet as slow, random, or likening it to limited third-world bandwidth. Some guests encountered no Wi-Fi connection in their rooms, highlighting inconsistency in network availability. Overall, while some guests found the Wi-Fi satisfactory, others faced challenges with internet access.
Parking
Mercure Paris Saint Cloud Hippodrome is a charming hotel situated in a pleasant area, perfect for those traveling by car. One of its appealing features is the free parking offered to guests, though availability is a key concern. The parking situation is quite compact, with space for only about 6 to 8 cars, and it's located in a quaint courtyard. This limitation means that parking can fill up quickly, especially since the hotel has more than 20 rooms.
Despite the cozy capacity, there have been instances where guests were able to secure parking simply by arriving early, highlighting the importance of timing. Additionally, the hotel provides reserved spots for guests with reduced mobility, ensuring convenience for those who need it most. Some reviews indicate the need for guests to find parking on adjacent streets when the hotel's spaces are full, which could be inconvenient for those with children or lots of luggage. However, the strategic location, combined with the availability of free parking, makes it an attractive option for visitors.
4 Star
Mercure Paris Saint Cloud Hippodrome seems to present a mixed experience for its guests. While some reviews indicate that the hotel delivers to its usual standard, many guests find the facilities and services falling short of a four-star rating. Common points of concern include outdated rooms and furnishings, issues with the quality of the mattresses, and missing features like magnifying mirrors and stools in the bathrooms, which are expected at this level of accommodation. The breakfast offered is also viewed as sparse and not worth the price in the context of a four-star establishment. Some practicalities, such as a non-functional safe and unavailable room service, further added to guests' dissatisfaction, especially considering the cost of a stay. Overall, it appears the hotel may need to enhance its offerings to align with guest expectations of a four-star experience.
No, Mercure Paris Saint Cloud Hippodrome doesn't have any pool.
No, a spa isn't available at Mercure Paris Saint Cloud Hippodrome.
Yes, Mercure Paris Saint Cloud Hippodrome welcomes dogs.
Yes, parking facilities are available at Mercure Paris Saint Cloud Hippodrome.
No, Mercure Paris Saint Cloud Hippodrome doesn't have a gym.